{"totalReviewCount":1148,"totalRatingCount":5461,"averageRating":"4.8","reviewData":[{"reviewId":"AbFvOqkDLjC-zr8BETfqBTymieP7htAXzgn6WoVb4QVkEapCcKGQTzyA8xlVpdrQltlcbgVzXNFKmw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKuaGrRZ7qhw60QRUFvrkaEdaZb67jhUCPa6ACdLai_BwTHmg6P=s120-c-rp-mo-ba3-br100","displayName":"Anthony Bazbaz"},"starRating":"FIVE","comment":"(Translated by Google) It's been almost three months since I had the operation. I had astigmatia and hyperopia at +2 and +2.25 and I had worn glasses since childhood. Now I have 150% vision 🦅. Very happy to have taken the step. The treatment went well and I received good advice. Betterview's easy payment system and the fluidity of the process, between making an appointment online and the transaction, were a real plus. I perhaps regret a too easy informality on the part of certain members of the staff which bothered me a little, although possible. In somewhat stressful circumstances, it is sometimes more reassuring to have a professional distance, such as with a doctor. I thank the team for giving me good advice and I recommend Betterview to my friends and family.\n\n(Original)\nCela fait bientôt trois mois que j'ai fait l'opération. J'avais une astigmatie et une hypermétropie à + 2 et +2.25 et je portais des lunettes depuis l'enfance. Maintenant, j'ai une vue à 150% 🦅. Très heureux d'avoir fait le pas. Le traitement s'est bien passé et j'ai été bien conseillé. Le système de paiement facilité de betterview et la fluidité du processus, entre la prise de rdv en ligne et et l'opération, ont été un vrai plus. Je regrette peut-être un tutoiement trop facile de la part de certains membre du staff qui m'a un peu gené, bien que possible. Dans des circonstances un peu stressante, il est parfois plus rassurant d'avoir une distance professionnelle, comme avec un médecin. Je remercie l'équipe de m'avoir bien conseillé et je recommande Betterview à mes proches.","createTime":"2025-04-27T13:29:45.908606Z","updateTime":"2025-04-27T17:13:56.371603Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqkDLjC-zr8BETfqBTymieP7htAXzgn6WoVb4QVkEapCcKGQTzyA8xlVpdrQltlcbgVzXNFKmw"},{"reviewId":"AbFvOqmNrlhEuUuKzMfNFDYeCaGX2vybX3YIw9DqOXEuSMbUpSFrMbueCscfMFAmmD7mbEbRXN5N2g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKkIYwG5TvfVt1BMVTpoJyO0Jb7XMgwhz48-d37YLNBbeqygQ=s120-c-rp-mo-br100","displayName":"S. Pinto"},"starRating":"FIVE","comment":"(Translated by Google) Everything went really well, really nothing to complain about. Great welcome with Loris and Thomas: professional, reassuring and cool. Honestly, I'll come back with my eyes closed... well, maybe when my vision is less perfect ;) Thanks again!\n\n(Original)\nTout s’est super bien passé, vraiment rien à redire. Accueil au top avec Loris et Thomas : pros, rassurants et cools. Franchement, je reviendrai les yeux fermés… enfin, peut-être quand ma vision sera moins parfaite ;) Encore merci à vous !","createTime":"2025-04-24T18:13:02.410052Z","updateTime":"2025-04-24T18:13:02.410052Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqmNrlhEuUuKzMfNFDYeCaGX2vybX3YIw9DqOXEuSMbUpSFrMbueCscfMFAmmD7mbEbRXN5N2g"},{"reviewId":"AbFvOqkP2d54LS6-3byXVrAL79p1u3kWZdPjaAvjH7Vv1j9tectniCHYujg7_2hh0Y_7IjhvDX6qPw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVnRahh14TLuddUxnZ7ScUrizk_JXMSGFjoEZCk6h5JHV3Ft5c=s120-c-rp-mo-br100","displayName":"Daniel Costa"},"starRating":"FIVE","comment":"(Translated by Google) A friendly and very competent team. The operation is quick and without any pain. A little stress before the procedure, but that's normal. I recommend Betterview, because seeing without glasses is like living again!\n\n(Original)\nUne équipe sympathique et très compétente. L'opération est rapide et sans quelconque douleur. Un peu de stress avant l'intervention, mais c'est normal. Je recommande Betterview, car voir sans lunette, c'est comme revivre !","createTime":"2025-04-23T09:58:17.328437Z","updateTime":"2025-04-23T09:58:17.328437Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqkP2d54LS6-3byXVrAL79p1u3kWZdPjaAvjH7Vv1j9tectniCHYujg7_2hh0Y_7IjhvDX6qPw"},{"reviewId":"AbFvOqnZnCh0Oazp-Us5Y1-2J2uAPDx9lT0KJ2nq0x1eWw7-I2Kmeq9dy2qi8Z_j4jwXXEhufBUwKQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLbgCHW72zoGUiIb-CGPZM82jV7sUFj4FU-WSvyC6yxs6qfow=s120-c-rp-mo-br100","displayName":"Camille Alexandre"},"starRating":"FIVE","comment":"(Translated by Google) Very satisfied with the service. The team answered all questions accurately, and everything went smoothly operationally. I recommend without hesitation.\n\n(Original)\nTrès satisfaite du service. L’équipe répond avec précision à toutes les questions, et tout s’est parfaitement déroulé sur le plan opérationnel. Je recommande sans hésiter.","createTime":"2025-04-18T09:16:24.694608Z","updateTime":"2025-04-18T09:16:24.694608Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqnZnCh0Oazp-Us5Y1-2J2uAPDx9lT0KJ2nq0x1eWw7-I2Kmeq9dy2qi8Z_j4jwXXEhufBUwKQ"},{"reviewId":"AbFvOqkKzI9AI3Cr7wtaaSDT_TRXyMb5j0XEI7Lck3V-NrQ2cBKOcNdA_tIFOJAKi9GmrXr2d_HWFg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW-HyZsQFTVQKL22dbneHxJOWKUkL0UuJxKB6GYVaWPTbPqSw8=s120-c-rp-mo-br100","displayName":"Ruth Pereira Santos"},"starRating":"FIVE","comment":"(Translated by Google) Excellent 🙌🏾 A wonderful experience, with good qualified professionals. welcome on the first day, preparations before, during and after perfect.\nPolite and smiling.\nBetterwiewl changed my life!\nThank you very much to toda team!\nSincerely\nRuth Pereira Santos\n\n(Original)\nExcellent 🙌🏾 Une expérience merveilleuse, avec de bons professionnels qualifiés. accueil le premier jour, préparatifs avant, pendant et après parfaits.\nPoli et souriant.\nBetterwiewl a changé ma vie!\nMerci beaucoup à toda equipe!\nCordialement\nRuth Pereira Santos","createTime":"2025-04-11T20:33:09.517885Z","updateTime":"2025-04-11T21:02:08.170444Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqkKzI9AI3Cr7wtaaSDT_TRXyMb5j0XEI7Lck3V-NrQ2cBKOcNdA_tIFOJAKi9GmrXr2d_HWFg"},{"reviewId":"AbFvOqloVzAmxXKZIpSxtpTxntM69fGxaBbw3sRh5kPu-oQXs2G0MJx7vZdY5jB-AEu9ncoL68Zd","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ6EzKF3eQ3OmoRrgogSZ44AhKEFZx-mCHoWBQqDtRFjwAKOXo=s120-c-rp-mo-br100","displayName":"dominique taffin"},"starRating":"FIVE","comment":"(Translated by Google) Very good service I recommend!!\n\n(Original)\nTrès bon service je recommande !!","createTime":"2025-04-09T12:07:21.183210Z","updateTime":"2025-04-09T12:07:21.183210Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqloVzAmxXKZIpSxtpTxntM69fGxaBbw3sRh5kPu-oQXs2G0MJx7vZdY5jB-AEu9ncoL68Zd"},{"reviewId":"AbFvOql6uZ43o_q7KzcP2xgBnbaTKoN9plLBjO2tvkV23mpVuIGFnaUp3OvQr3OCq_81E6Sp-AC-","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJiHinO9WQzTZmZ6kXh6YqTDxa3IBemhWtTkbsgd97RvQARuA=s120-c-rp-mo-br100","displayName":"Vlora Kurti"},"starRating":"FIVE","comment":"(Translated by Google) I would like to share my experience after having ICL surgery two weeks ago. Everything went very well, much easier than I had imagined. The day after the operation, my vision was already 120% in both eyes. I didn't feel any pain and the process was very quick. I highly recommend Betterwie for this procedure, a professional and reassuring service.\n\n(Original)\nJe tiens à partager mon expérience après avoir subi l'opération ICL il y a deux semaines. Tout s'est très bien passé, bien plus facilement que je ne l'avais imaginé. Dès le lendemain de l'opération, ma vision était déjà à 120 % avec les deux yeux. Je n'ai ressenti aucune douleur et le processus a été très rapide. Je recommande vivement Betterwie pour cette procédure, un service professionnel et rassurant.","createTime":"2025-04-09T05:41:36.262894Z","updateTime":"2025-04-09T05:41:36.262894Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOql6uZ43o_q7KzcP2xgBnbaTKoN9plLBjO2tvkV23mpVuIGFnaUp3OvQr3OCq_81E6Sp-AC-"},{"reviewId":"AbFvOqlu0ZjXIB9F18y2QAD8-Hkgn0V8q5wSxMA8UbBkrSjOHyrc_o6JvoPvcC7XqS8r8vGHycV30Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUoCHwo_KgbTU_Pa2dYGdPMGeuaC12CLZhcPBD4-FPpHzxCYgY=s120-c-rp-mo-br100","displayName":"Ivan Grigoryants"},"starRating":"FIVE","comment":"(Translated by Google) Everything was wonderful! Very strong specialists, the operation was performed qualitatively and painlessly. I recommend it to everyone. I am very grateful to the doctors.\n\n(Original)\nTout était merveilleux! Spécialistes très forts, l'opération s'est déroulée de manière qualitative et sans douleur. Je recommande à tous. Je suis très reconnaissant envers les médecins","createTime":"2025-04-03T09:54:28.364077Z","updateTime":"2025-04-03T09:54:28.364077Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqlu0ZjXIB9F18y2QAD8-Hkgn0V8q5wSxMA8UbBkrSjOHyrc_o6JvoPvcC7XqS8r8vGHycV30Q"},{"reviewId":"AbFvOqkhRYeSEGll4SjoDqDAEBKjtDHL_PTlhIET_pYs3H2Qol6HFdsJQubT3kOwMXZCoSiFzu_6xg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUhwclssqeiZGZwN6FVAr1nVA0d4hPJQBSahRO3n6mejWknqDLw6Q=s120-c-rp-mo-ba4-br100","displayName":"Davide Rubini"},"starRating":"FIVE","comment":"(Translated by Google) I am very satisfied with my eye surgery.\n\nAt first, I wasn't particularly stressed... but when I was told that we had to wait for the second eye because of a small problem to watch out for, the stress suddenly increased!\n\nFortunately, the whole team was incredible: very professional, reassuring and attentive. They were able to put me at ease, explain each step to me, and above all, I felt no pain. We were able to do the second eye a few weeks later, and everything went perfectly.\n\nToday, I am really happy with the result, and if I had to do it again, I would do it again without hesitation.\n\nA big thank you to the whole team!\n\n(Original)\nJe suis très satisfait de mon opération des yeux.\n\nAu départ, je n’étais pas spécialement stressé… mais quand on m’a dit qu’on devait attendre pour le deuxième œil à cause d’un petit souci à surveiller, le stress est monté d’un coup !\n\nHeureusement, toute l’équipe a été incroyable : très professionnelle, rassurante et à l’écoute. Ils ont su me mettre en confiance, m’expliquer chaque étape, et surtout, je n’ai ressenti aucune douleur. On a pu faire le deuxième œil quelques semaines plus tard, et tout s’est parfaitement passé.\n\nAujourd’hui, je suis vraiment content du résultat, et si c’était à refaire, je le referais sans hésiter.\n\nUn grand merci à toute l’équipe !","createTime":"2025-03-31T16:15:49.269069Z","updateTime":"2025-03-31T16:15:49.269069Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqkhRYeSEGll4SjoDqDAEBKjtDHL_PTlhIET_pYs3H2Qol6HFdsJQubT3kOwMXZCoSiFzu_6xg"},{"reviewId":"AbFvOql7ivv9_7hgcAwTr_FOYmqSe5ZiV_t9tikFcjwjakGXplkN-N7E-i5XX-fQkXcvRZbcxO4kqA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ5ygb8R9k6SF3ktPUORPJbO9EJYvzEq7Fj4FN-N4gK4Q_HlQ=s120-c-rp-mo-br100","displayName":"Maria Duran"},"starRating":"FIVE","comment":"(Translated by Google) Thank you very much everyone! I am very happy with the result, this intervention changed my life. The whole team was super friendly and pleasant ☺️\n\n(Original)\nMerci beaucoup à tous ! Je suis très contente du résultat, cet intervention m'a change la vie. Tout l'équipe était super sympa et agréable ☺️","createTime":"2025-03-19T10:37:34.387486Z","updateTime":"2025-03-19T10:37:34.387486Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOql7ivv9_7hgcAwTr_FOYmqSe5ZiV_t9tikFcjwjakGXplkN-N7E-i5XX-fQkXcvRZbcxO4kqA"},{"reviewId":"AbFvOqlPDzt3sjNfvamvBCa4-EyNVXkVbmtrX_zo8aPUM_tk4f0Apt8pUWqaqTlJ7BokLtnLDNAwPQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWMfJ3tW7ggwkczssS_olSAn2E05-wIi0UZednihRWEZ3kmzwZnwQ=s120-c-rp-mo-br100","displayName":"Sonia Molteni"},"starRating":"FIVE","comment":"(Translated by Google) I can prove that my life changed after eye surgery. The quality of life has improved by 100%. I recommend the operation and live the experience. The View GENEVA battery team is very professional.\n\n(Original)\nJe peux prouver que ma vie à changé après l'opération oculaire. La qualité de vie s'est amélioré de 100%. Je recommande l'opération et vis l'expérience. L'équipe batterie view GENÈVE très professionnel.","createTime":"2025-03-14T15:59:11.287381Z","updateTime":"2025-03-14T16:11:36.741136Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqlPDzt3sjNfvamvBCa4-EyNVXkVbmtrX_zo8aPUM_tk4f0Apt8pUWqaqTlJ7BokLtnLDNAwPQ"},{"reviewId":"AbFvOqm3pl5jElk_4nEPih2_wXqlWRHREk1W9Emk13nXRZnoRKPf-YRQL1OaLwys9PIrl0zzgMYmXQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI8Wf0_cC7r-WfnF90k3GCTIo7kvCr0hTCB-6iw1wJYQQNY6w=s120-c-rp-mo-br100","displayName":"Amal"},"starRating":"FIVE","comment":"Incredible results and very supportive and kind staff. I was nervous at first about laser eye surgery but was convinced by the state of the art FemtoLASIK technology that BetterView has.\n\nThe first 8 hours of recovery were tough post-op, but everything was smooth sailing after and the results are incredible. So glad I went ahead with it!","createTime":"2025-03-11T02:50:58.590795Z","updateTime":"2025-03-11T02:50:58.590795Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqm3pl5jElk_4nEPih2_wXqlWRHREk1W9Emk13nXRZnoRKPf-YRQL1OaLwys9PIrl0zzgMYmXQ"},{"reviewId":"AbFvOqnU20hCAh-8vtkwICIskVlLKSCfI9obcvabEsxhu4EZwfFuqqrWaJtjnCeonv7o5lxSpzSj1g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVJea4VTZ7NIstsK6wOmK1n0aSzTZcRuDWLFwig7sENbMiikt6a=s120-c-rp-mo-br100","displayName":"Ricardo Lopes"},"starRating":"FIVE","comment":"(Translated by Google) I am no longer myopic. Thank you to the staff and the surgeon who had difficulty operating on me because I had difficulty opening my eyes during the big day.\n\n(Original)\nJe ne suis plus myope. Merci aux personnels et au chirurgien qui a eu du mal à m'opérer car j'avais du mal à ouvrir mes yeux durant le jour J.","createTime":"2025-02-16T23:14:11.959014Z","updateTime":"2025-02-16T23:14:11.959014Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqnU20hCAh-8vtkwICIskVlLKSCfI9obcvabEsxhu4EZwfFuqqrWaJtjnCeonv7o5lxSpzSj1g"},{"reviewId":"AbFvOqkOjWpN5-fuVSALrahBpoGoMn0BuVbbLKmZcasSzH8j7t5cPn6JoM1D4TDVvIhbhmnREEnJ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJw0mpdT1kucq3aVba2GcsUqpC9YBQr-X6lMivM4moxQ8qo6A=s120-c-rp-mo-br100","displayName":"Genesis Alvarado"},"starRating":"FIVE","comment":"(Translated by Google) I felt very well supported from the first moment, and especially during the operation, thanks to an extremely caring team.\n\n(Original)\nJe me suis senti très bien accompagné dès le premier instant, et surtout pendant l’opération, grâce à une équipe extrêmement bienveillante","createTime":"2025-02-15T08:43:21.168859Z","updateTime":"2025-02-15T08:43:21.168859Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqkOjWpN5-fuVSALrahBpoGoMn0BuVbbLKmZcasSzH8j7t5cPn6JoM1D4TDVvIhbhmnREEnJ"},{"reviewId":"AbFvOqmsT3eq-u7DqgmUUqgIjmSt6Gm6G467Ae4gdsETDUey_Gb4nwGNgHpQ41J8sYXyt1aFp0HvUg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIaW9rO_HhL3WS25y6pL4NB0OVvNKcqVBtnJ5zn7O2yQdnJ2A=s120-c-rp-mo-br100","displayName":"Karim BAKA"},"starRating":"FIVE","createTime":"2025-02-14T08:34:36.562332Z","updateTime":"2025-02-14T08:34:36.562332Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqmsT3eq-u7DqgmUUqgIjmSt6Gm6G467Ae4gdsETDUey_Gb4nwGNgHpQ41J8sYXyt1aFp0HvUg"},{"reviewId":"AbFvOqmAM2DV3WdzH_4nIEcieqZsYIp60gtIJQXtnkgXebL7j2rTCLl7FKF6KQmFJ8JCVZppIchoUg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWU8vPhPyrp35u8so_AZGg1F8NCs6ClX-mNKv00x6L5SHcU5G9t=s120-c-rp-mo-ba3-br100","displayName":"Ced"},"starRating":"TWO","comment":"(Translated by Google) I am still not really satisfied with the result following my treatment despite 2 operations.\n\nI don't know how long we'll have to wait.\n\n(Original)\nJe ne suis toujours pas vraiment satisfait du résultat suite à mon traitement malgré 2 opérations.\n\nJe ne sais pas combien de temps il va falloir en attendre.","createTime":"2025-01-31T12:34:48.523938Z","updateTime":"2025-01-31T12:34:48.523938Z","reviewReply":{"comment":"Nous sommes désolés d'apprendre que vous n'êtes pas encore pleinement satisfait du résultat de votre traitement. Votre satisfaction est notre priorité, et nous souhaitons vous accompagner au mieux dans votre rétablissement.\n\nLes résultats peuvent parfois nécessiter un certain temps avant d’être totalement visibles, et chaque personne réagit différemment. Nous vous invitons à nous contacter directement afin que nous puissions discuter de votre situation et voir ensemble comment nous pouvons vous aider.\n\nN’hésitez pas à prendre rendez-vous ou à nous appeler. Nous restons à votre disposition.\n\nMeilleures salutations,\nAlban de betterview","updateTime":"2025-02-19T12:34:48.754264Z"},"name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqmAM2DV3WdzH_4nIEcieqZsYIp60gtIJQXtnkgXebL7j2rTCLl7FKF6KQmFJ8JCVZppIchoUg"},{"reviewId":"AbFvOqnxNrc9w-45jUHpn672fB8hSoo6l-xLu4s_LNYl2Ey8-nENi4YmPtOoCNNNkre0N5iu-viEBg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI-0TBbdXMAE3bUR4AbgiUHoebWvWUTCJcLDh3A2jtjbaZS2A=s120-c-rp-mo-br100","displayName":"Roberto Tomasino"},"starRating":"FIVE","comment":"(Translated by Google) The best decision of my life! A very professional and warm team.\n\nI spent 20 years of my life with glasses and finding better view I have absolutely no regrets!\n\n(Original)\nLa meilleure décision de ma vie! Un équipe très professionnelle et chaleureuse.\n\nJ’ai passé 20 ans de ma vie avec des lunettes et trouver better view je n’en regrette absolument pas!","createTime":"2025-01-27T14:48:29.444973Z","updateTime":"2025-01-27T14:48:29.444973Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqnxNrc9w-45jUHpn672fB8hSoo6l-xLu4s_LNYl2Ey8-nENi4YmPtOoCNNNkre0N5iu-viEBg"},{"reviewId":"AbFvOqk5s3-wraZAWVBGvyDbSCal7IlW4vYeqBx1Q5bkQ3-cc39GPg88Jk9sBb8a24A5D2GCzduFWw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLcVKrbT6BCn97mwPTIYxnrSUVNnyFH9F1Y5FkbevxCnLb8Ig=s120-c-rp-mo-br100","displayName":"Mouna Dib"},"starRating":"FIVE","comment":"(Translated by Google) At first I was afraid but frankly I was welcomed by a great team who reassure you and follow you until the end! The operation lasts less than 20 minutes. For people like me who are afraid or hesitant.....go for it! It's magical! Thank you team!!!\n\n(Original)\nAu départ j avais peur mais franchement j ai été aceuillie par une super équipe qui te rassurent et te suivent jusqu au bout! L opération à durée moins de 20 minute. Pour les personnes qui comme moi on peur ou hésite.....foncez! C est magique! Merci l équipe!!!","createTime":"2025-01-25T11:21:50.303745Z","updateTime":"2025-01-25T11:21:50.303745Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqk5s3-wraZAWVBGvyDbSCal7IlW4vYeqBx1Q5bkQ3-cc39GPg88Jk9sBb8a24A5D2GCzduFWw"},{"reviewId":"AbFvOqmW2oklZD3lOlXr0FfWKe5N6eo_JyS-pbBhor69DGW29fpFnSSVdU1Xnf0F0zGxuftd0HqqDQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKEO3k2UrIrmcFGiRKk2ZZROnekCvvW28RPNNDSPn35roUZTg=s120-c-rp-mo-br100","displayName":"Leandro Hutzli"},"starRating":"FIVE","comment":"(Translated by Google) The operation went very well, as did the follow-up, the staff are serious, welcoming and friendly. I recommend to anyone who is tired of glasses or contact lenses\n\n(Original)\nL'opération s'est très bien passé, le suivi également, le personnel est sérieux, accueillant et sympathique. Je recommande à quiconque qui en a marre des lunettes ou des lentilles","createTime":"2025-01-14T11:04:35.603175Z","updateTime":"2025-01-14T11:04:35.603175Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqmW2oklZD3lOlXr0FfWKe5N6eo_JyS-pbBhor69DGW29fpFnSSVdU1Xnf0F0zGxuftd0HqqDQ"},{"reviewId":"AbFvOqmFOWK7BZ9k835mDXwdgTnXEA7leOvN9a7uBWlgVqE-4NzurWgZ52iJVPtGR4O4io-L_ZAWsg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJE6i8-A9TazEsnhFG-hbkSTEXuD2a443JrNiBb_RLdxchokw=s120-c-rp-mo-br100","displayName":"ronan penanhoat"},"starRating":"FIVE","comment":"(Translated by Google) Very friendly and attentive staff.\nI had surgery in November 2024 and despite the fact that my eyes were more painful during the 6 hours post-operation than expected, the staff was great and very attentive.\nThe next day everything was perfect and the post-operative follow-up is really serious.\nI recommend them and I regret not having done it sooner!\n\n(Original)\nPersonnel très sympathique et à l’écoute.\nJe me suis fait opéré en novembre 2024 et malgré le fait que mes yeux ont été plus douloureux durant les 6h post opération que prévu, le personnel a été top et très attentif.\nLe lendemain tout était nickel et le suivi post opératoire est vraiment sérieux.\nJe les recommande et je regrette de pas l’avoir fait plus tôt !","createTime":"2025-01-12T14:24:44.828977Z","updateTime":"2025-01-12T14:24:44.828977Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqmFOWK7BZ9k835mDXwdgTnXEA7leOvN9a7uBWlgVqE-4NzurWgZ52iJVPtGR4O4io-L_ZAWsg"},{"reviewId":"AbFvOqnBY69WUzasMBXu2n1snIo_r_Zfd3bk5r4BJSG5Yf9WcKGErllA3JpKbfYrzZX6PmdSw57XIQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVtVa64bc555r4fC87bERT-1R9giMaQgPQLKeDkDigrBXMp_NZn=s120-c-rp-mo-br100","displayName":"Jack Souza"},"starRating":"FIVE","comment":"(Translated by Google) I am delighted with my experience at BetterView Eye Clinic. The team is welcoming, professional and attentive to every detail. The doctors take the time to explain each step of the examination and answer questions with clarity and kindness.\nI highly recommend this clinic to anyone looking for impeccable ophthalmological service.\n\n(Original)\nJe suis ravie de mon expérience à la clinique ophtalmologique BetterView. L'équipe est accueillante, professionnelle et attentive à chaque détail. Les médecins prennent le temps d'expliquer chaque étape de l'examen et de répondre aux questions avec clarté et bienveillance.\nJe recommande vivement cette clinique à toute personne cherchant un service ophtalmologique irréprochable.","createTime":"2025-01-09T11:20:57.344236Z","updateTime":"2025-01-09T11:20:57.344236Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqnBY69WUzasMBXu2n1snIo_r_Zfd3bk5r4BJSG5Yf9WcKGErllA3JpKbfYrzZX6PmdSw57XIQ"},{"reviewId":"AbFvOqn103b530s5CFlvgHyupAFeNt0rUe7OUlaQ7nwR2Ed2RhIh8IQ9_gPYNpNbq7sDIE8UnJXuRA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVj3LWe9daWPyqzOFranJW6F2NCbOTqo0F9IGGqu2WqXM4uo3g=s120-c-rp-mo-br100","displayName":"pierre duccini"},"starRating":"ONE","comment":"(Translated by Google) Thank you RTS, when prices are lower than elsewhere you have to be wary\n\n(Original)\nMerci la Rts, quand les prix sont plus bas qu'ailleurs faut se méfier","createTime":"2025-01-09T02:38:05.344093Z","updateTime":"2025-01-09T02:38:05.344093Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqn103b530s5CFlvgHyupAFeNt0rUe7OUlaQ7nwR2Ed2RhIh8IQ9_gPYNpNbq7sDIE8UnJXuRA"},{"reviewId":"AbFvOqkCBRPcnPPL93IEuGTInSA04XH49dwuBeJrEFgDRmy22cEwBUkTwGWeaH21aZYNBp3HzU20","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJsnQXEfmuNpLTQS2ck_RDD9bJyEn_88eLAXqmjvGPCedbFGA=s120-c-rp-mo-br100","displayName":"Marco Bartiromo"},"starRating":"FIVE","comment":"(Translated by Google) I had surgery in November 2024. The staff was very kind and welcoming. The operation was just stressful, but I had no pain. A big thank you to the whole team!\n\n(Original)\nJ’ai me suis fait opérer en novembre 2024. Le personnel a été très gentil, accueillant. L’opération a été juste stressante, mais j’ai eu aucun douleur. Un grand merci à tout l’équipe !","createTime":"2025-01-06T19:54:20.128132Z","updateTime":"2025-01-06T19:54:20.128132Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqkCBRPcnPPL93IEuGTInSA04XH49dwuBeJrEFgDRmy22cEwBUkTwGWeaH21aZYNBp3HzU20"},{"reviewId":"AbFvOqkLo-7dQQiXDgLVlFXXOBibeWrRvRmPnMXbsfT4Ru2DjNdaGWW5cq7le6LfQeqvKsdZuUTAlw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUWw81NONaT6gyaMYGr_WEJ0DUkLVb13h8OOU-LSPgUsr2TnPVH=s120-c-rp-mo-br100","displayName":"Eugene Baillifard"},"starRating":"ONE","createTime":"2024-12-19T18:56:07.585505Z","updateTime":"2024-12-19T18:56:07.585505Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqkLo-7dQQiXDgLVlFXXOBibeWrRvRmPnMXbsfT4Ru2DjNdaGWW5cq7le6LfQeqvKsdZuUTAlw"},{"reviewId":"AbFvOqkPmfvjkp1-IeNHEp6B8sL2TAw1yViJBVf2LTlQbbZCMzaEKYA8qk7B-D1198BE6E8hMhtYYw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKvrAjzcvZjI7v1ce4zNOuhTZjh8AzgLmC-o2JHfYXiFWwPqw=s120-c-rp-mo-br100","displayName":"jonathan hirt"},"starRating":"FIVE","comment":"(Translated by Google) Nice, professional people.\nI regained decent vision.\nThanks to betterview.\n\n(Original)\nDes gens sympa,professionnels.\nJ'ai retrouvé une vue correct.\nMerci à betterview.","createTime":"2024-12-18T14:05:42.526359Z","updateTime":"2024-12-18T14:05:42.526359Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqkPmfvjkp1-IeNHEp6B8sL2TAw1yViJBVf2LTlQbbZCMzaEKYA8qk7B-D1198BE6E8hMhtYYw"},{"reviewId":"AbFvOqlCMPhzW7OXMkeYFZRR-F-oP94R5Z0MU2pOXZT6FWon06-Tzee1SHP1Npjyf3CjmF_d-XzG","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIdF6hCrcY_TfPC52xlOtDFnqCHssjIMigxkT4Yqk7QccQ3IA=s120-c-rp-mo-br100","displayName":"Lucy"},"starRating":"FIVE","createTime":"2024-12-17T17:45:16.086230Z","updateTime":"2024-12-17T17:45:16.086230Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqlCMPhzW7OXMkeYFZRR-F-oP94R5Z0MU2pOXZT6FWon06-Tzee1SHP1Npjyf3CjmF_d-XzG"},{"reviewId":"AbFvOqnr6vPzEgfRFjah50QHugVMoUN8KtSqYkgk6wopjfKLdF3I9zdJqBMdzFd_DMZ5QfkGOTXkgg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIKfs2oV421bUkORWtDr0rnXYl77EckqVWRBR5ysEg3MHalKA=s120-c-rp-mo-br100","displayName":"Soraia Hassenforder"},"starRating":"FIVE","createTime":"2024-11-20T14:50:24.838912Z","updateTime":"2024-11-20T14:50:24.838912Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqnr6vPzEgfRFjah50QHugVMoUN8KtSqYkgk6wopjfKLdF3I9zdJqBMdzFd_DMZ5QfkGOTXkgg"},{"reviewId":"AbFvOqlpJsXOhhJw6KO_2kwUneR4QlMKiwQRl85cYnhWElkrAFQRS1Oza-H2DKbOJlyVpcTLouyDPg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLGHiQiKhMhg_7X_gCA_nClmDQxeYZVq78YwBvlmE4mqerQuw=s120-c-rp-mo-br100","displayName":"Cherif Sima"},"starRating":"FIVE","comment":"(Translated by Google) I really enjoyed my experience at Betterview. As soon as I arrived, I was greeted warmly, and the staff was always there to answer my questions in a professional manner. I sincerely recommend this place to anyone looking for quality service.\n\n(Original)\nJ'ai vraiment apprécié mon expérience chez Betterview. Dès que je suis arrivé, j'ai été accueilli avec chaleur, et le personnel a toujours été là pour répondre à mes questions de manière professionnelle. Je recommande sincèrement cet endroit à quiconque cherche un service de qualité.","createTime":"2024-10-18T12:57:32.865405Z","updateTime":"2024-10-18T13:02:33.529733Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqlpJsXOhhJw6KO_2kwUneR4QlMKiwQRl85cYnhWElkrAFQRS1Oza-H2DKbOJlyVpcTLouyDPg"},{"reviewId":"AbFvOqkMyLP4lU5nY_sRAOp7OPjIHdpwbbbqlQ9JJQRA02gFa90NneSLoLLh6s-qYzzdY1lvqDkD","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI0Xzj2pgvPSwKil_wgfsQGlh-YumVzOUaLL5T4EXbNImAaMA=s120-c-rp-mo-br100","displayName":"Wilson"},"starRating":"FIVE","createTime":"2024-10-18T09:50:17.184683Z","updateTime":"2024-10-18T09:50:17.184683Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqkMyLP4lU5nY_sRAOp7OPjIHdpwbbbqlQ9JJQRA02gFa90NneSLoLLh6s-qYzzdY1lvqDkD"},{"reviewId":"AbFvOqkO2WZ6yCFd0zHLkOa_Tafk8zVr1bY-Ys5NHpxX3emM1Ig0Gw8gj504_xaIG8rq_EkCi1HNVw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLOZ3ZjCXrmz5FoXemgW5plEDO6Fpl0L8NDq7-neo1kjPGWKw=s120-c-rp-mo-br100","displayName":"Musenge Kabimba"},"starRating":"FIVE","comment":"They have a great and friendly team. Everything was explained to me. The tests were free. The surgery went very well. My eyesight has been restored. I am truly grateful! I would highly recommend Betterview Geneva","createTime":"2024-10-18T08:05:52.827031Z","updateTime":"2024-10-18T08:05:52.827031Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqkO2WZ6yCFd0zHLkOa_Tafk8zVr1bY-Ys5NHpxX3emM1Ig0Gw8gj504_xaIG8rq_EkCi1HNVw"},{"reviewId":"AbFvOqmXWE1mu8WgUGsujKCx5u-l9qzKqQWhudYLYQ9PPJo7mNGydiVXzXwdOaE25DZh2D8oVAs72Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUiRKWXSjIQrdTAuTNDvk1sBNVSIgt9QfldEQTuBvebXSTR2R3g=s120-c-rp-mo-br100","displayName":"Foti Joseph"},"starRating":"FIVE","createTime":"2024-10-16T09:37:53.275150Z","updateTime":"2024-10-16T09:37:53.275150Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqmXWE1mu8WgUGsujKCx5u-l9qzKqQWhudYLYQ9PPJo7mNGydiVXzXwdOaE25DZh2D8oVAs72Q"},{"reviewId":"AbFvOqmqKIlRb-gEOYC7frXeKkCXH0SGhB8uOicBN4NyfbUE9FH9cBLAk_lN4vYL96A2UxN6jJi71w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWaH9OvF_A3YBCk5nNa-nvZMglnmYNaGFdMN69Q0KzybgVrO30P=s120-c-rp-mo-br100","displayName":"Jason"},"starRating":"FIVE","comment":"(Translated by Google) Superb experience: Each of the employees I was able to meet during my visits knew my file perfectly and immediately put me at ease. I was quickly asked if we could speak informally, which never prevented frank professionalism. Young and dynamic team.\nAnd today, 5 days after my Femto Lasik procedure to treat my myopia, I just see perfectly. AT THE TOP\n\n(Original)\nSuperbe expérience: Chacun des collaborateurs que j’ai pu rencontrer lors de mes visites connaissait parfaitement mon dossier et me mettait immédiatement à l’aise. On m’a rapidement demandé si nous pouvions nous tutoyer, ce qui n’a jamais empêché un franc professionnalisme. Équipe jeune et dynamique.\nEt aujourd'hui, 5 jours après mon intervention Femto Lasik pour traiter ma myopie, je vois juste parfaitement. AU TOP","createTime":"2024-10-16T09:21:06.761581Z","updateTime":"2024-10-16T09:21:06.761581Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqmqKIlRb-gEOYC7frXeKkCXH0SGhB8uOicBN4NyfbUE9FH9cBLAk_lN4vYL96A2UxN6jJi71w"},{"reviewId":"AbFvOqlHrM_SG5jBypX7oN3I32FT_CNSwvcVNRN5YRveNuWFzCOysRfs2fuOogim-Kvkp7vj9Np-","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ_hckv3kyX_GDVEAK5jIonPXNigPj3-oFz9aJcDrboSgtyQ374=s120-c-rp-mo-br100","displayName":"Erick Cortez"},"starRating":"FIVE","createTime":"2024-10-05T07:57:49.239988Z","updateTime":"2024-10-05T07:57:49.239988Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqlHrM_SG5jBypX7oN3I32FT_CNSwvcVNRN5YRveNuWFzCOysRfs2fuOogim-Kvkp7vj9Np-"},{"reviewId":"AbFvOqk-y2GDiM9uXAl9_pSus7KbyT65fdhjcIGzMb0XCoKJ2bLwNUO5FrGxhH1gR0n7ACg1a-Qe_A","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJXB-iraqwNTB4orcCHH_SAscuD9W3mLfARXoDnwP07k9jr0w=s120-c-rp-mo-br100","displayName":"Montserrat Lopez"},"starRating":"FIVE","comment":"(Translated by Google) Successful laser operation. A team that is always attentive, accommodating and pleasant. Great. I recommend 👍\n\n(Original)\nOpération laser réussie . Une équipe toujours à l écoute, arrangeante, et agréable. Top. Je recommande 👍","createTime":"2024-10-04T10:36:26.439338Z","updateTime":"2024-10-04T10:36:26.439338Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqk-y2GDiM9uXAl9_pSus7KbyT65fdhjcIGzMb0XCoKJ2bLwNUO5FrGxhH1gR0n7ACg1a-Qe_A"},{"reviewId":"AbFvOqm9LKcxGucu2_3gywIKmyp6OCPohNZJP7xAFECgAipymbuoivcpcS0tRJRE2JZaLvtoeJRi","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLj-bDBoeTNeReQfSNodmSKm05R30C2TJDipFVjlwDap8krjw=s120-c-rp-mo-br100","displayName":"Pierre Héritier"},"starRating":"FIVE","comment":"(Translated by Google) A great team. All the staff are smiling, welcoming, pleasant. The medical team is very competent and takes the time to answer questions and explain step by step the different preparation and operation processes. The follow-up is very complete. The support is perfect. And the result is entirely satisfactory. THANKS\n\n(Original)\nUne super équipe. Tout le personnel est souriant, accueillant, agréable. L'équipe médicale est très compétente et prends le temps de répondre aux questions, d'expliquer étape par étape les différents processus de la préparation et de l'opération. Le suivi est très complet. La prise en charge est parfaite. Et le résultat entièrement satisfaisant. Merci","createTime":"2024-09-04T08:17:18.113476Z","updateTime":"2024-09-04T08:17:18.113476Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqm9LKcxGucu2_3gywIKmyp6OCPohNZJP7xAFECgAipymbuoivcpcS0tRJRE2JZaLvtoeJRi"},{"reviewId":"AbFvOqn-OkWRNqA4hnVPEVcIktq-86hhzc9gI9SIe7Xv9GhtNrMOkWn7AXUSuCe0aQdtD4ARp_wz","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWBBlBS5e6ju1Ms5_m622lB8noc9zhc8q23ZtjS-5Mjg8axR9-g=s120-c-rp-mo-br100","displayName":"TGW MOUTAMOU"},"starRating":"FOUR","createTime":"2024-08-30T13:17:37.261867Z","updateTime":"2024-08-30T13:17:37.261867Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqn-OkWRNqA4hnVPEVcIktq-86hhzc9gI9SIe7Xv9GhtNrMOkWn7AXUSuCe0aQdtD4ARp_wz"},{"reviewId":"AbFvOqmviZ42rlHL3IACFn-LnRzRfGF0nTZfEgOQCN0DFfM_hw1Mct_ZXG8JoMQ_w7AHB2lGz80Z","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVYm4zk33nXQdeISuXT16DrnedbQ_vMAkgVEkFHG0yJDOPlt_Sp=s120-c-rp-mo-br100","displayName":"Emilien Pasqualino"},"starRating":"FIVE","comment":"(Translated by Google) Happy with the operation, everything went well!\nVery friendly, smiling and reassuring staff\n\n(Original)\nContent de l'opération, tout c'est bien déroulé !\nPersonnel très sympathique, souriant et rassurant","createTime":"2024-08-28T09:49:33.025682Z","updateTime":"2024-08-28T09:49:33.025682Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqmviZ42rlHL3IACFn-LnRzRfGF0nTZfEgOQCN0DFfM_hw1Mct_ZXG8JoMQ_w7AHB2lGz80Z"},{"reviewId":"AbFvOqlVx-xcp3qPUUHeWCLE9ul4NqrUBjulRIaQdAtipTC_M3stP1TwVHMxwBvwrMh6LnUUMi371g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXho0lutoC477BnL-gx0UDdior5-P_o1C9gbQXJC1a6wQKDGiav=s120-c-rp-mo-br100","displayName":"Katia Mendes"},"starRating":"FIVE","createTime":"2024-06-13T08:26:24.414571Z","updateTime":"2024-06-13T08:26:24.414571Z","name":"accounts/111940189149971562530/locations/10341138806710697471/reviews/AbFvOqlVx-xcp3qPUUHeWCLE9ul4NqrUBjulRIaQdAtipTC_M3stP1TwVHMxwBvwrMh6LnUUMi371g"},{"reviewId":"AbFvOql_tcxy2hCBe5Uhn9kt5K4-dVBvH9lO9cUX5etwr5kL9ybXeiFMhOlfWx4GtTNGzZcqCodC","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKShii0x5hbq913xa0gjqk_mTNkdm1--vIzKZmVuphpM5zaq2o=s120-c-rp-mo-br100","displayName":"Pal"},"starRating":"FIVE","createTime":"2025-03-27T09:26:02.055803Z","updateTime":"2025-03-27T09:26:02.055803Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOql_tcxy2hCBe5Uhn9kt5K4-dVBvH9lO9cUX5etwr5kL9ybXeiFMhOlfWx4GtTNGzZcqCodC"},{"reviewId":"AbFvOqlNSoVu0mw2as0FQXfvQaS4_5Bk0sVjKmw_wf-aA6gsCQOAo5LBZmNx-tYho45hL9220OTSDA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIGSEaXSzDKOJJZsWbRrDFUBD1obLlvUIQj5VXQQx-4HkBB5w=s120-c-rp-mo-br100","displayName":"Marina Duss"},"starRating":"ONE","comment":"Vorsicht bei „Gratis“-Voruntersuchung: Hohe Stornogebühr bei Betterview!\n\nIch möchte euch alle warnen vor versteckten Kosten bei der Augenlaser-Klinik Betterview. Die Klinik wirbt mit einer kostenlosen Voruntersuchung – doch wer dabei schriftlich einer Behandlung zustimmt und sich später umentscheidet, muss tief in die Tasche greifen: 500 Franken Stornogebühr werden fällig, auch wenn keine Behandlung erfolgt ist.\n\nIch wollte mir eine Nacht Bedenkzeit nehmen, doch als ich absagte, verlangte Betterview 500 Franken! Eine Riesenfrechheit!\n\nIch rate: Finger weg!!\n\n(Translated by Google)\nBeware of \"free\" preliminary examinations: High cancellation fees at Betterview!\n\nI would like to warn everyone about hidden costs at the Betterview laser eye surgery clinic. The clinic advertises a free preliminary examination – but anyone who agrees to treatment in writing and later changes their mind will have to dig deep into their pockets: a 500-franc cancellation fee is due, even if no treatment is performed.\n\nI wanted to take a night to consider the procedure, but when I canceled, Betterview demanded 500 francs! What a total rudeness!\n\nMy advice: Stay away!!","createTime":"2025-03-25T14:45:10.397966Z","updateTime":"2025-03-25T14:45:10.397966Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqlNSoVu0mw2as0FQXfvQaS4_5Bk0sVjKmw_wf-aA6gsCQOAo5LBZmNx-tYho45hL9220OTSDA"},{"reviewId":"AbFvOqkSRA0DSqFUpZkOKtMGXcb6eGIEAZdygi8Qw2I66ZAkHsLynbr3nSH16klyVY-aiT6Tjjk5cw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLqALqik1TxKAxrasvJy7CFBiOEAaGYQssI-AuQI8MjB-8OXw=s120-c-rp-mo-br100","displayName":"Martina Amhof"},"starRating":"FIVE","createTime":"2025-03-11T11:17:45.537277Z","updateTime":"2025-03-11T11:17:45.537277Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqkSRA0DSqFUpZkOKtMGXcb6eGIEAZdygi8Qw2I66ZAkHsLynbr3nSH16klyVY-aiT6Tjjk5cw"},{"reviewId":"AbFvOqlmw3B23da9vnVpC_4rBXbys91uuLSOcFKWaugViNx2ZTJJqf5OQMuKzJdsu7OUrKs_uKJBVQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI8RYsRUrGkmZ5vFwIaftnuVBd7YRNM3OzfbJL1KDR9pGE2jw=s120-c-rp-mo-br100","displayName":"Olivér Péczka"},"starRating":"FIVE","createTime":"2025-03-03T09:43:00.583932Z","updateTime":"2025-03-03T09:43:00.583932Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqlmw3B23da9vnVpC_4rBXbys91uuLSOcFKWaugViNx2ZTJJqf5OQMuKzJdsu7OUrKs_uKJBVQ"},{"reviewId":"AbFvOqmih3LXqi0Uodbes7djJpJvcrSyIAmiBQMNw47A-rsj_l-P0UFxXdhvKEtSBPvOvHk9wk46AA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI8mPJ8fzOzt0hR6BDa2wiFxHNgA_L7bkzkQroDI0tEpCob4Q=s120-c-rp-mo-br100","displayName":"Solveig Wentzlaff"},"starRating":"FIVE","comment":"Von Anfang bis Ende sehr freundliche und vor allem sehr kompetente Betreuung\nDas ist ein kleiner Eingriff der mein Leben sensationell verändert hat\nEin ganz neues Lebensgefühl, ich würde es immer wieder machen lassen\nUnbeschreiblich schön\nVielen Dank an das gesamte Team ihrcsrig grossartig 👏👏👏👏\n\n(Translated by Google)\nVery friendly and, above all, very competent support from start to finish\nThis is a small procedure that has changed my life sensationally\nA completely new attitude to life, I would do it again and again\nIndescribably beautiful\nMany thanks to the entire team, you are so great 👏👏👏👏","createTime":"2025-02-21T11:47:42.533447Z","updateTime":"2025-02-21T11:47:42.533447Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqmih3LXqi0Uodbes7djJpJvcrSyIAmiBQMNw47A-rsj_l-P0UFxXdhvKEtSBPvOvHk9wk46AA"},{"reviewId":"AbFvOqkE6u6iv8NxHDp8h6Jl_fbKKslQ6J6r7GRRPMs1n7tER5m4jHz9X7Litq91pGlaG7k4IahV","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUNDfovmO696ghvOJL2TAV445Xd5sjadn-gjX57sr1lX--3Uluc=s120-c-rp-mo-br100","displayName":"Kanyarat VERDIER"},"starRating":"FIVE","comment":"Giving a perfect 10/10 to the team! Great consultation and the team guide me step by step through all the procedures. Happy with my vision result and enjoy the life experience without glasses and lenses. Glad to be taken care by Betterview team Luzern ❤️","createTime":"2025-02-04T09:02:55.020665Z","updateTime":"2025-02-04T09:02:55.020665Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqkE6u6iv8NxHDp8h6Jl_fbKKslQ6J6r7GRRPMs1n7tER5m4jHz9X7Litq91pGlaG7k4IahV"},{"reviewId":"AbFvOqnMiqz82SrmFKS-IpiVnJcKnAXJ7fhdnBaTTCtOG5yUPQdlaZ13PLoPxO7Wf4jGd0-UwNJV","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLK7rBDT2_GvlJ_ID3qYnKSZeN77hAqraoKrqSrb0svAFvF2Q=s120-c-rp-mo-br100","displayName":"Bastian Regli"},"starRating":"FIVE","comment":"Sehr gute Erfahrung mit Femto-LASIK. Voruntersuch bis zur Nachsorge professionell vom sympathischen Team begleitet. Bin rundum zufrieden.\n\n(Translated by Google)\nVery good experience with Femto-LASIK. Preliminary examination through to aftercare professionally accompanied by a friendly team. I'm completely satisfied.","createTime":"2025-01-18T08:06:15.131043Z","updateTime":"2025-01-18T08:06:15.131043Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqnMiqz82SrmFKS-IpiVnJcKnAXJ7fhdnBaTTCtOG5yUPQdlaZ13PLoPxO7Wf4jGd0-UwNJV"},{"reviewId":"AbFvOqmrNJUDEkNLKPaLP4ZCvRKyfspCnSazxUxhY-tP_NdxYVNWtOO7RGLztxkFzXChxeRbpZJwDg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocInRQicc2lZgE70eeUm_G9NxmvuhAewPgMg6lQJkkXrIpOjzg=s120-c-rp-mo-br100","displayName":"André Schmid"},"starRating":"TWO","comment":"Vorsicht bei dünner Hornhaut!\nIch war im Sommer 2024 bei Betterview in Luzern beim Voruntersuch für eine spätere Augenlaserung. Das hat alles reibungslos funktioniert und ich wurde sehr freundlich empfangen und betreut.\n\nAber: Trotz meiner dünnen Hornhaut (das war mir bekannt), hat mir Betterview gesagt, dass eine Laserung (Trans-PRK) in meinem Fall problemlos machbar sei.\n\nDaraufhin holte ich mir aber noch zwei weitere, unabhängige Meinungen bei Augenärzten ein. Diese haben mir beide (!) ganz klar von einer Augenlaserung abgeraten. Das Risiko für Folgeschäden sei zu gross.\n\nIch fühle mich von Betterview in diesem Zusammenhang schlecht beraten und empfinde es als absolutes No-Go, trotz erhöhten Risikos zum Lasern zu raten (bzw. nicht davon abzuraten!).\nIch würde mir wünschen, dass bei solchen Entscheidungen der Fokus stärker auf die Gesundheit des Patienten gelegt wird.\n\nSeid vorsichtig, wenn ihr eine dünne Hornhaut habt und holt euch im Zweifelsfall eine Zweitmeinung ein. Lasern kann man nicht rückgängig machen!\n\nGefallen hat mir der sympathische Umgang – dafür gebe ich einen zweiten Stern.\n\n(Translated by Google)\nBe careful with thin corneas!\nI was at Betterview in Lucerne in the summer of 2024 for a preliminary examination for a later laser eye surgery. Everything worked smoothly and I was welcomed and looked after in a very friendly manner.\n\nBut: Despite my thin cornea (I knew that), Betterview told me that laser treatment (Trans-PRK) could be done without any problems in my case.\n\nI then sought two more independent opinions from ophthalmologists. They both (!) clearly advised me against laser eye surgery. The risk of consequential damage is too great.\n\nI feel ill-advised by Betterview in this context and find it an absolute no-go to recommend (or not advise against) lasering despite the increased risk.\nI would like to see more focus on the patient's health when making decisions like this.\n\nBe careful if you have thin calluses and, if in doubt, get a second opinion. Laser treatment cannot be undone!\n\nI liked the friendly treatment - that's why I give it a second star.","createTime":"2024-12-19T15:35:48.554101Z","updateTime":"2024-12-19T15:35:48.554101Z","reviewReply":{"comment":"Lieber André\n\nDanke für deine Rückmeldung und deinen persönlichen Erfahrungsbericht.\nWir arbeiten bei betterview mit klar definierten Richtlinien und halten uns strikt daran. Aus diesem Grund konnten wir dir eine Behandlung mit Trans-PRK anbieten. Wir haben dich beim Gespräch darauf hingewiesen und über deine sehr dünne Hornhaut aufgeklärt. Zudem haben wir dir eine alternative Behandlungsmethode ICL angeboten.\n\nDu hast dich gegen eine Behandlung bei uns entschieden, was wir natürlich respektieren.\n\nWir wünschen dir für deine Zukunft alles Gute.\nBeste Grüsse\nTanja von betterview","updateTime":"2024-12-30T08:26:48.943543Z"},"name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqmrNJUDEkNLKPaLP4ZCvRKyfspCnSazxUxhY-tP_NdxYVNWtOO7RGLztxkFzXChxeRbpZJwDg"},{"reviewId":"AbFvOqmMAeod72fbrPhzE1f9_e6SR3gCkpzeXY-NaqypQoWMz_0uZFxGYmiZOMCEayWYd9hFNZA9","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKoEuKvnVvVWcZKtsLnoBaPRZqo6wNwTnZFDWKclEhYZZexLg=s120-c-rp-mo-br100","displayName":"Rahel"},"starRating":"FIVE","comment":"ich habe meine Augen in Luzern im September 2023 lasern lassen und bin super zufrieden mit dem Ergebnis. Auch habe ich mich stets ernst und gut aufgehoben gefühlt. Alle meine Fragen wurden kompetent beantwortet. Wenige Tage nach der Operation hat Betterview sich mit mir in Verbindung gesetzt, um nachzufragen, wie es mir geht. Die Nachkontrollen wurden ebenfalls wie vereinbart vorgenommen - aus meiner Sicht war das ein top Service und ich empfehle Betterview gerne weiter!\n\n(Translated by Google)\nI had my eyes lasered in Lucerne in September 2023 and am super happy with the result. I also always felt serious and in good hands. All of my questions were answered competently. A few days after the operation, Betterview contacted me to see how I was doing. The follow-up inspections were also carried out as agreed - in my opinion this was a top service and I am happy to recommend Betterview!","createTime":"2024-10-18T13:38:29.213129Z","updateTime":"2024-10-18T13:38:29.213129Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqmMAeod72fbrPhzE1f9_e6SR3gCkpzeXY-NaqypQoWMz_0uZFxGYmiZOMCEayWYd9hFNZA9"},{"reviewId":"AbFvOqkQg82Iib3QiKd-YF39ctbaL3wCND1C_hcRBnJ0a_60xZPbOHTo__TTJxZnq0cKQ0dMmivGuw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW3N2sBhWfJ7CCWZ7QuEVoZ_zAaPQYpzz00XJzmofMZmM_zUrEn=s120-c-rp-mo-br100","displayName":"Memo"},"starRating":"FIVE","comment":"Vor einer Woche habe ich mich in der Betterview Klinik einer Augenlaseroperation unterzogen. Während des gesamten Prozesses, sowohl vor als auch nach der Operation, haben sie sich sehr um mich gekümmert und alle meine Fragen beantwortet. Ich möchte den Mitarbeitern dieser Einrichtung danken. Wenn jemand seine Brille loswerden möchte, kann ich diese Firma nur empfehlen. Die Möglichkeit der Ratenzahlung hat mir bei meiner Entscheidung für die Operation sehr geholfen.\n\n(Translated by Google)\nA week ago I underwent laser eye surgery at the Betterview Clinic. Throughout the entire process, both before and after surgery, they took great care of me and answered all of my questions. I would like to thank the staff of this facility. If anyone wants to get rid of their glasses, I can only recommend this company. The option to pay in installments helped me a lot in my decision to have the operation.","createTime":"2024-10-12T21:49:55.678953Z","updateTime":"2024-10-12T21:49:55.678953Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqkQg82Iib3QiKd-YF39ctbaL3wCND1C_hcRBnJ0a_60xZPbOHTo__TTJxZnq0cKQ0dMmivGuw"},{"reviewId":"AbFvOqkTquHYmv9mnZGN3X91r-uU4-Q0_dnrCt8MmH2X4jYWRc_2oO_wkLOWHZ8lhPeLiVzJOF2BGw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJan4SbeeO2EjvEmcvctVdSpvJy_YkJZydsmiEb2_YxrZa0JA=s120-c-rp-mo-br100","displayName":"Alexandra Metzger"},"starRating":"FIVE","comment":"Ich kann betterview von Herzen ehrlich allen weiterempfehlen. Ich habe mich seit Tag 1 der Voruntersuchung bestens aufgehoben gefühlt. Ein sehr empathisches und zuvorkommendes Team. Ich hatte den Haupteingriff, die Femto-Lasik, am Abend als letzte. Bewusst so gewählt & ich kann es jedem raten. Kurz nach der Behandlung lassen dann die Betäubungstropfen nach und die Augen tränen stark und man hat ein mühsames Fremdkörpergefühl in den Augen. Zudem ist man extrem lichtempfindlich, auch mit Sonnenbrille. Man will die Augen einfach geschlossen halten und schlafen. Die Augenklappen als Schutz sind sehr bequem & störten mich überhaupt nicht. Die mitgegebenen Augentropfen gegen die Schmerzen benötigte ich nicht. Ich konnte glücklicherweise sehr gut schlafen. Der Eingriff selbst ging ruckzuck und ich war in den besten Händen. Eine hervorragende Ärztin, welche mir stets ein gutes Gefühl gegeben hat. Ich fühlte mich geborgen und sicher obwohl der Eingriff nicht ganz angenehm war. Ich hatte keinerlei Schmerzen aber man verspürt teilweise ein Druck, sieht nichts mehr & fühlt sich einfach komisch an. ABER wenn ich das schaffe, schaffst auch DU das & es geht wirklich SEHR schnell. Heute bei der Nachkontrolle konnte ich schon 100% sehen & meine Augen fühlen sich toll an. Nicht mehr lichtempfindlich & nur noch ein leichtes Fremdkörpergefühl. Meine Lebensqualität ist next Level mit meinen \"neuen\" alten Augen. :-)\n\nVielen Dank an das ganze Team - ihr seid der Wahnsinn!\n\n(Translated by Google)\nI can honestly recommend betterview to everyone. I have felt in good hands since day 1 of the preliminary examination. A very empathetic and courteous team. I had the main procedure, Femto-Lasik, last in the evening. I chose it deliberately & I can recommend it to everyone. Shortly after the treatment, the anesthetic drops wear off and your eyes water heavily and you have a painful feeling of a foreign body in your eyes. You are also extremely sensitive to light, even when wearing sunglasses. You just want to keep your eyes closed and sleep. The eye patches as protection are very comfortable & didn't bother me at all. I didn't need the eye drops that were given for the pain. Luckily I was able to sleep very well. The procedure itself went quickly and I was in the best hands. An excellent doctor who always made me feel good. I felt safe and secure even though the procedure wasn't entirely pleasant. I didn't have any pain, but you sometimes feel pressure, you can't see anything anymore and it just feels strange. BUT if I can do it, YOU can do it too & it's really VERY quick. Today at the follow-up check I could already see 100% and my eyes feel great. No longer sensitive to light & only a slight foreign body feeling. My quality of life is next level with my “new” old eyes. :-)\n\nMany thanks to the whole team - you are amazing!","createTime":"2024-09-20T08:51:27.438324Z","updateTime":"2024-09-20T08:51:27.438324Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqkTquHYmv9mnZGN3X91r-uU4-Q0_dnrCt8MmH2X4jYWRc_2oO_wkLOWHZ8lhPeLiVzJOF2BGw"},{"reviewId":"AbFvOqkjxeGk1iHSZDyS75HptX4m9aZPp0zG5BUfwpoLCEgbVMsNs5kT9fq7fwJU9GBNp9p6DkqXoA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJB96WXfvyUIcQie7CgXKJdw_ufOMPoVYjXjlAW2OcK8DCPHw=s120-c-rp-mo-br100","displayName":"Jan Rogenmoser"},"starRating":"FIVE","comment":"Sehr zuvorkommend und Sympathischer Umgang mit den Kunden. Mir persönlich gefällt vor allem der Kundennahe Umgang. Der Ablauf wurde sehr Detailliert erklärt und es wurden keine Fragen offen gelassen. Die Operation verlief reibungslos und die Heilung geht gut voran.\n\n(Translated by Google)\nVery courteous and sympathetic approach to customers. Personally, I particularly like the customer-oriented approach. The process was explained in great detail and no questions were left unanswered. The operation went smoothly and healing is progressing well.","createTime":"2024-09-02T08:54:56.592353Z","updateTime":"2024-09-02T08:54:56.592353Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqkjxeGk1iHSZDyS75HptX4m9aZPp0zG5BUfwpoLCEgbVMsNs5kT9fq7fwJU9GBNp9p6DkqXoA"},{"reviewId":"AbFvOqnUE2D2PgZ3HVDi0gqRYeWkDin6UNIvYa5nQSRC-CqqFuVVhW3gMcSSz79JggtYntUkD4Un","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJT8UdC83PTH9c-_Mo_79qaJ2T3oez_VulaOHwoOXrWuTWITg=s120-c-rp-mo-br100","displayName":"Mauro Guedes"},"starRating":"FIVE","comment":"Sehr empfehlenswert, ich wurde freundlich empfangen und erhielt eine stark Beratung, fühlte mich sehr wohl, ich denke ich mache die Behandlung. probiert es aus!\n\n(Translated by Google)\nHighly recommended, I was warmly welcomed and given strong advice, I felt very comfortable, I think I'll do the treatment. try it out!","createTime":"2024-08-29T19:17:31.216951Z","updateTime":"2024-08-29T19:17:31.216951Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqnUE2D2PgZ3HVDi0gqRYeWkDin6UNIvYa5nQSRC-CqqFuVVhW3gMcSSz79JggtYntUkD4Un"},{"reviewId":"AbFvOqlsLktkhLH6cX3YE0hp4Xc1tUhOB4ff3T06go9gj-W6oiWdjB8q4k9n_41ETdXmXg7vhpCc","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJRz_OR3dt6OOVb5QK-9pu-kDmuMq1LCL4AQOsm0K6Fj-SOdg=s120-c-rp-mo-br100","displayName":"Raphael Arnold"},"starRating":"FIVE","comment":"Die Ärzte sind sehr nett, es ist ein sehr angenehmes Klima für eine OP dieser Art, ich würde es jederzeit wiedertun.\n\n(Translated by Google)\nThe doctors are very nice, it's a very pleasant atmosphere for an operation of this type, I would do it again at any time.","createTime":"2024-08-29T08:57:59.121568Z","updateTime":"2024-08-29T08:57:59.121568Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqlsLktkhLH6cX3YE0hp4Xc1tUhOB4ff3T06go9gj-W6oiWdjB8q4k9n_41ETdXmXg7vhpCc"},{"reviewId":"AbFvOqlf0vdecZGZMAuEusi8K6btS8YPrl0IB5OEqD-EEfnGRcHEIHzY96jYoQQ2OVb3zaH1-CSe-g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJZx3nJz5dywIQ337MUKo9bHLWLTdqGfSv3nxx5azK1wbtM9w=s120-c-rp-mo-br100","displayName":"Rafa N."},"starRating":"FIVE","comment":"Beste Beratung und Service einfach top\n\n(Translated by Google)\nBest advice and service simply top","createTime":"2024-08-29T08:37:57.608221Z","updateTime":"2024-08-29T08:37:57.608221Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqlf0vdecZGZMAuEusi8K6btS8YPrl0IB5OEqD-EEfnGRcHEIHzY96jYoQQ2OVb3zaH1-CSe-g"},{"reviewId":"AbFvOqkXq3hj9ljlXI9xniv17H4cWMMBewpJmXxTkg6AR4929ZeOuEsirYvamDHlnyJItZ5L0sE7","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIoSheK-1bmcVShOkF9LvwL0s6ayetFUY_Tcj399c5TfVXFQw=s120-c-rp-mo-br100","displayName":"Lara Stadelmann"},"starRating":"FIVE","comment":"Ich habe mich von Anfang an sehr wohl und gut beraten gefühlt. Die Untersuche und die Operation verliefen klar, reibungslos und genau so, wie sie es dir beschreiben. Ich kann das Lasern bei betterview zu 100% weiterempfehlen.\n\n(Translated by Google)\nI felt very comfortable and well advised right from the start. The exam and surgery went clearly, smoothly and exactly as they describe to you. I can 100% recommend lasering at betterview.","createTime":"2024-08-29T08:10:01.038628Z","updateTime":"2024-08-29T08:10:01.038628Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqkXq3hj9ljlXI9xniv17H4cWMMBewpJmXxTkg6AR4929ZeOuEsirYvamDHlnyJItZ5L0sE7"},{"reviewId":"AbFvOqmoimyXxJQO1m86rrf4-Qco8bw_2_SzBc6Rqp8SSmORFJwzc4v2gQs4FnLuES_sqUvhw3Ib","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV8tRRdQszAjKJkU0j7aepQ0njoR7H90VDYab6xjGPETMim1z51=s120-c-rp-mo-br100","displayName":"Deborah Bulgheroni"},"starRating":"FIVE","comment":"Super behandlung, mega zufrieden mit dem Entergebniss!\n\n(Translated by Google)\nGreat treatment, extremely happy with the results!","createTime":"2024-08-24T08:19:50.072400Z","updateTime":"2024-08-24T08:19:50.072400Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqmoimyXxJQO1m86rrf4-Qco8bw_2_SzBc6Rqp8SSmORFJwzc4v2gQs4FnLuES_sqUvhw3Ib"},{"reviewId":"AbFvOqmuQy_qjKM-KTCZiv1rHsYbpqk2e9tLvbh19gyE2ELcjkQxwZ2PBU-NuLgz5XK9Zw7qLnRy","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLRqHwIQ75RlOfvzzwiCRzxS5KShO04lRQqaRrrUahq5ID8qQ=s120-c-rp-mo-br100","displayName":"Jasin"},"starRating":"FIVE","createTime":"2024-08-23T09:25:29.210257Z","updateTime":"2024-08-23T09:25:29.210257Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqmuQy_qjKM-KTCZiv1rHsYbpqk2e9tLvbh19gyE2ELcjkQxwZ2PBU-NuLgz5XK9Zw7qLnRy"},{"reviewId":"AbFvOqlOirnO77P7JUg2PITNEtbMwjKWn7D2V1nfD5Fm4kzhxaCXa6no7fg_G2BhkzLhL2lS15ub","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVcVQlf_Rljebim-2yfzK4jdZVPXE3UnVbLukO_MJNx5xC0u17A=s120-c-rp-mo-br100","displayName":"Erol Reka"},"starRating":"FIVE","createTime":"2024-08-23T08:18:17.090293Z","updateTime":"2024-08-23T08:18:17.090293Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqlOirnO77P7JUg2PITNEtbMwjKWn7D2V1nfD5Fm4kzhxaCXa6no7fg_G2BhkzLhL2lS15ub"},{"reviewId":"AbFvOqkrq_5T2atnBHIBc8nwZbLQSv49wGKaTWqu9GtO-D6wy28lwGhflNdd30xlzWkSamCaxoj03w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLwHcZCgIawoBAVCVQNfM5X8oxQ65hykD5BFBShofsj28jaOA=s120-c-rp-mo-br100","displayName":"maxli1978"},"starRating":"FIVE","comment":"Sehr freundlich und sehr kompetent.\nHabe meine Linsen ersetzt, hatte Anfangs bedenken, jedoch wurden mir diese rasch genommen und jetzt 2 Wochen später bin ich brillenfrei und hoch zufrieden.\n\n(Translated by Google)\nVery friendly and very competent.\nI replaced my lenses, I had concerns at first, but they were quickly removed and now 2 weeks later I am glasses-free and very satisfied.","createTime":"2024-08-23T07:31:00.720083Z","updateTime":"2024-08-23T07:31:00.720083Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqkrq_5T2atnBHIBc8nwZbLQSv49wGKaTWqu9GtO-D6wy28lwGhflNdd30xlzWkSamCaxoj03w"},{"reviewId":"AbFvOqn-oDA8oMYndsdRoKpe1Y1nBZmZpB1YuRIISZ7jz7a3rOBFmDbuz_l-1xhQZKx9gAuCPD5sOg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIaz-eH1hS49L4vxuCp90Fntnb1c-hGfGEOnggfmRZ_oRyANQ=s120-c-rp-mo-br100","displayName":"Markaj Arjanit"},"starRating":"FIVE","comment":"ich bin sehr froh und glücklich diese behandlung gemacht zu haben und um so froher und glücklicher bin ich das ich dies bei der betterview gemacht habe ich wurde von anfang an top beraten fühlte mich die ganze zeit über sicher und wohl bei euch und wie von euch versprochen hatte ich während der behandlung und auch danach 0 schmerzen danke euch viell mall\n\n(Translated by Google)\nI am very happy and happy to have had this treatment and I am even happier and happier that I did it at Betterview. I received excellent advice from the start and felt safe and comfortable with you the whole time and as you promised I had zero pain during the treatment and afterwards, thank you very much","createTime":"2024-08-14T13:34:18.841841Z","updateTime":"2024-08-14T17:48:47.550506Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqn-oDA8oMYndsdRoKpe1Y1nBZmZpB1YuRIISZ7jz7a3rOBFmDbuz_l-1xhQZKx9gAuCPD5sOg"},{"reviewId":"AbFvOqmdXxIy4Uqp6kYPKEVGcKsrt9dE4gaM_yBKxIyaKp-IxIKJxp7skUw8b-EbIAnOhNsOJH87-g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWGW-3yhdqrZsPoTj67nEO9b0VdAZO5_u-ABBPnZdHgikUumYRT=s120-c-rp-mo-ba3-br100","displayName":"Jean-Pierre Vogel"},"starRating":"FIVE","comment":"Steht's kompetente und freundliche Bedienung.\nWurde nach der OP (Linsenaustausch) weiter gut begleitet.\nEmpfehle Betterview unbedingt weiter. Danke.\n\n(Translated by Google)\nThere's competent and friendly service.\nShe continued to receive good support after the operation (lens exchange).\nI definitely recommend Betterview. Thanks.","createTime":"2024-08-13T07:21:25.303831Z","updateTime":"2024-08-13T07:21:25.303831Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqmdXxIy4Uqp6kYPKEVGcKsrt9dE4gaM_yBKxIyaKp-IxIKJxp7skUw8b-EbIAnOhNsOJH87-g"},{"reviewId":"AbFvOqnNpRSKbkuonWxh4bq_AvGdxxYq8A-SuZA5txAhUMoOedRULiJBikh71e3-9-1xgQ8jkBSjQQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJG8J9-h7WTNrR77siTaVZO5DQfApOH-htoUqJMMlSqFzIUeA=s120-c-rp-mo-br100","displayName":"Remi Egloff"},"starRating":"FIVE","createTime":"2024-08-08T16:03:33.788782Z","updateTime":"2024-08-08T16:04:57.374948Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqnNpRSKbkuonWxh4bq_AvGdxxYq8A-SuZA5txAhUMoOedRULiJBikh71e3-9-1xgQ8jkBSjQQ"},{"reviewId":"AbFvOqlg6qg246fBpBCPl2NO3wstFxx-0dLfH4t8xxFSYvs8E7LZ55lb3BYA6ECDMDnGs6L_7zJ5tw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJA7MKLaljlPOX3CxrocmQAyM9LG9MKYVSOz1yRkskiHS3MQQ=s120-c-rp-mo-br100","displayName":"Doreen Distel"},"starRating":"FIVE","comment":"Man fühlt sich sehr wohl. Mitarbeiter sehr freundlich absolut zufrieden :)\n\n(Translated by Google)\nYou feel very comfortable. Staff very friendly, absolutely satisfied :)","createTime":"2024-08-02T18:43:14.408080Z","updateTime":"2024-08-02T18:43:14.408080Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqlg6qg246fBpBCPl2NO3wstFxx-0dLfH4t8xxFSYvs8E7LZ55lb3BYA6ECDMDnGs6L_7zJ5tw"},{"reviewId":"AbFvOqkShTTlMbBtqcXcqem4ytSnuPYYV7ybLJmoc9WyEEGM2dWD72A0wOJPt6-0PAKc1AUvzhgN6Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIX_awypWriS5EN2sUkfKZD5w5DDw7R-BD-o00BX0DcKDY4ztw=s120-c-rp-mo-br100","displayName":"Mimi"},"starRating":"FIVE","comment":"(Translated by Google) The best choice of my life!\nAfter the first two checks in February I finally had the Laser and my life has totally changed.\nSuper professional and kind staff, always ready to respond both by phone and email.\n\nI recommend to everyone!\n\n(Original)\nLa scelta migliore della mia vita!\nDopo i primi due controlli a febbraio ho finalmente fatto il Laser e la mia vita è cambiata totalmente.\nPersonale super professionale e gentile, sempre pronti a rispondere sia per telefono che per mail.\n\nConsiglio a tutti!","createTime":"2024-08-01T12:01:25.460934Z","updateTime":"2024-08-01T12:01:25.460934Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqkShTTlMbBtqcXcqem4ytSnuPYYV7ybLJmoc9WyEEGM2dWD72A0wOJPt6-0PAKc1AUvzhgN6Q"},{"reviewId":"AbFvOqneKzo1EOfmGwwlfF-4vszsi1GpOZKGAp0TK7u8guD9dbkPY59qrSn6WlfExcbqsla-xk7T","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocINI8l8w4k0FAjjPaIZR2qjhq-IaytbhcPoOvvqexE5q3mkGg=s120-c-rp-mo-br100","displayName":"Janine Furrer"},"starRating":"FIVE","comment":"Super betreuung von Anfang bis Schluss. Mega zufrieden mit dem Ergenis! Hätte das schon viel früeher machen sollen!\n\n(Translated by Google)\nGreat support from start to finish. Extremely happy with the result! Should have done this much sooner!","createTime":"2024-07-30T08:41:33.111810Z","updateTime":"2024-07-30T08:41:33.111810Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqneKzo1EOfmGwwlfF-4vszsi1GpOZKGAp0TK7u8guD9dbkPY59qrSn6WlfExcbqsla-xk7T"},{"reviewId":"AbFvOqktY77TuLq1UsKSwHuZQfy1H-hCGrlZCMy2VtnvNCehHcJ_P-ZK90w25fToMlXI2EddYkjFzw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI0IZpXmBVACpsG7l3MklAm1jz8dPrv3Ut_clIikrzmmuFFaQ=s120-c-rp-mo-br100","displayName":"Samanta Diethelm"},"starRating":"FIVE","createTime":"2024-07-26T09:50:00.593068Z","updateTime":"2024-07-26T09:50:00.593068Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqktY77TuLq1UsKSwHuZQfy1H-hCGrlZCMy2VtnvNCehHcJ_P-ZK90w25fToMlXI2EddYkjFzw"},{"reviewId":"AbFvOqkvYgoTZlqRezGsjBrdNQSNFJX-v6UIcU93NM3gDc4MzfPG7_hyQweqNrAylkxPmHTak9w6","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXvLBjdzZ8g7omN-EqwYRFSZXoxwXpyV2S-QUHzSpukewuYzBIQ=s120-c-rp-mo-br100","displayName":"Albulena 17"},"starRating":"FIVE","comment":"Super tolles Team, habe mich sehr wohl gefühlt. All meine Fragen und Anliegen wurden beantwortet und erledigt. Ich würde es JEDEM empfehlen, der Name Betterview sagst schon alles ich bin so froh das ich meine Augen bei euch habe lasern lassen!\n\n(Translated by Google)\nSuper great team, I felt very comfortable. All of my questions and concerns were answered and resolved. I would recommend it to EVERYONE, the name Betterview says it all, I'm so glad I had my eyes lasered with you!","createTime":"2024-07-15T14:06:09.190101Z","updateTime":"2024-07-15T14:06:09.190101Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqkvYgoTZlqRezGsjBrdNQSNFJX-v6UIcU93NM3gDc4MzfPG7_hyQweqNrAylkxPmHTak9w6"},{"reviewId":"AbFvOqkHXr8EbAGkAlr5QSfT2r8ViGOaW9oZfm5-OJWqOVejUDAQuvpTQsnsKyKP6_Y6u8Hvih9g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLDcAdoYxmwokmc0Rf4yDXUcRGLp9yCan_liqLdjcdVJHbEGUVW=s120-c-rp-mo-br100","displayName":"Frances Frances"},"starRating":"ONE","comment":"Nach nicht mal einem Jahr sehe ich wieder schlechter meine Sehkraft am rechten Auge nur 50% am linken Auge 70%. Wie kann das sein heute war ich bei meiner Augenärztin diese hat mir mitgeteilt das ich eine Brille brauche. Meik linkes Auge wird anscheinden zu stark belastet deshalb hatte ich 1.Monat lang ein Gerstenkorn.Ich verlange eine Erklärung ich habe für die OP viel Geld bezahlt.\n\n(Translated by Google)\nAfter less than a year my vision has worsened again, my vision in the right eye is only 50% and in the left eye it is 70%. How can that be? Today I went to see my ophthalmologist and she told me that I needed glasses. Meik's left eye is apparently under too much strain, which is why I had a stye for the first month. I demand an explanation - I paid a lot of money for the operation.","createTime":"2024-07-10T13:32:14.132776Z","updateTime":"2024-07-10T13:32:14.132776Z","reviewReply":{"comment":"Hallo Franc\n\nVielen Dank für deine E-Mail und das Feedback. Wir haben dich nach Erhalt deiner Nachricht umgehend kontaktiert, damit wir zeitnah einen Kontrolltermin vereinbaren können.\nEs tut uns leid, dass du mit deiner Sehleistung aktuell nicht zufrieden bist.\nLeider konntest du den von uns angebotenen Termin am Folgetag nicht wahrnehmen. Wir sind so verblieben, dass du dich meldest. Gerne freuen wir uns auf deine Kontaktaufnahme.\nWir sind überzeugt, dass wir bei deinem nächsten Besuch gemeinsam die nächsten Schritte besprechen, sowie eine Erklärung und eine geeignete Lösung finden können.\nBeste Grüsse\nTanja Thoma- Customer Care betterview","updateTime":"2024-07-12T09:55:22.573382Z"},"name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqkHXr8EbAGkAlr5QSfT2r8ViGOaW9oZfm5-OJWqOVejUDAQuvpTQsnsKyKP6_Y6u8Hvih9g"},{"reviewId":"AbFvOql699DN2KbtvoZ50htvL8r8lYcRGRL2MCgMSJU7agXaBfbqXDP06JotaivEIuvurkT9b7Y1Sg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXPblQfMJ78Rs90JgKFEE1v3zn__49OZGRuSL2J6PCAtecPEddw=s120-c-rp-mo-br100","displayName":"Paula Kälin"},"starRating":"FIVE","createTime":"2024-06-25T08:37:48.657318Z","updateTime":"2024-06-25T08:37:48.657318Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOql699DN2KbtvoZ50htvL8r8lYcRGRL2MCgMSJU7agXaBfbqXDP06JotaivEIuvurkT9b7Y1Sg"},{"reviewId":"AbFvOqlkQRXp_HSOKOPAf-_lDQDadswrZWkwPKav2kNcai-AOXVAjTfl6v5J2mXS3aOnCldsnz7pKw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW1ISisJpkgVAx1JgmKaB9NvFL8Au0YXMKsw6HnZaOf00nxl4uP=s120-c-rp-mo-br100","displayName":"Felix Niedermann"},"starRating":"FIVE","createTime":"2024-06-21T11:07:12.720065Z","updateTime":"2024-06-21T11:07:12.720065Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqlkQRXp_HSOKOPAf-_lDQDadswrZWkwPKav2kNcai-AOXVAjTfl6v5J2mXS3aOnCldsnz7pKw"},{"reviewId":"AbFvOqn6oYv36GgkSbvbF7rgHq7RrNyQboG7cEqGTUtaka2EXBQyjsn_gQsqBgQlsxQOhdecI0wNtg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLRd9zPWLykDwp7B9rpuA0CsYVA44h4EI2nPbK_XMTlkZ9YmGA=s120-c-rp-mo-br100","displayName":"Malik"},"starRating":"FIVE","comment":"Das Team war sehr freundlich meine Angelegenheit wurden mit Geduld behandelt es gab keine Komplikationen und mir wurde alles verständlich erklärt die ruhige Art des Teams hat mir die Angst komplett genommen der Preis ist wie ich finde auch sehr verträglich\n\n(Translated by Google)\nThe team was very friendly, my matter was handled with patience, there were no complications and everything was explained to me in an understandable way. The team's calm demeanor completely took my fears away. I think the price is also very affordable","createTime":"2024-06-20T12:53:25.507095Z","updateTime":"2024-06-20T12:53:25.507095Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqn6oYv36GgkSbvbF7rgHq7RrNyQboG7cEqGTUtaka2EXBQyjsn_gQsqBgQlsxQOhdecI0wNtg"},{"reviewId":"AbFvOqktGYpkiue-THCnsJLGkCsEP3DsULyJP2zYUN8gfV7R9HNxJj59ZdzAEL1UBUFWhS5w-4fXrA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLeUUWHYIvh8FpZBFCV3hjJ8ik4AfXA6eYJIAkdsqNNdOn6Ig=s120-c-rp-mo-br100","displayName":"Robin Steffens"},"starRating":"FIVE","comment":"Die Mitarbeiter sind alle sehr zuvorkommend und bei allen Fragen stets verfügbar.\nDie Behandlung verlief problemlos und ich wurde stets sehr gut betreut. Ich lies mir Linsen einsetzen und hatte nach 2 Tage wieder ein sehr gutes Sehvermögen. Am 1. Tag nach der Operation war alles sehr anstrengend und ich empfehle jedem eine Person die dich zuhause betreuen kann.\nAnsonsten war ich sehr zufrieden.\nIch kann Betterview nur weiterempfehlen.\n\n(Translated by Google)\nThe employees are all very courteous and always available to answer any questions.\nThe treatment went smoothly and I was always very well looked after. I had lenses inserted and after 2 days I had very good vision again. On the first day after the operation everything was very stressful and I recommend everyone who can look after you at home.\nOtherwise I was very satisfied.\nI can only recommend Betterview.","createTime":"2024-05-03T08:35:43.340795Z","updateTime":"2024-05-03T08:35:43.340795Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqktGYpkiue-THCnsJLGkCsEP3DsULyJP2zYUN8gfV7R9HNxJj59ZdzAEL1UBUFWhS5w-4fXrA"},{"reviewId":"AbFvOqlzwFJu5kEcwymE70sirBsJIFYe70bHQB5VgVJNoCArrKEdXfblHqCltb5qHVYOuJDLWRVSug","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLMB56qs20MlFTAetezxtu6bepX7u0RoBeCgUHpy0M3OCGs8g=s120-c-rp-mo-br100","displayName":"Anything Skytalk (Anythingskytalk)"},"starRating":"FIVE","comment":"Ich habe mich wegen meiner Hornhautverkrümmung bei BetterView Luzern einer unverbindlichen Erstuntersuchung entschlossen. Ich wurde von Anfang an sehr freundlich und sehr professionell behandelt. Als ich dann etwas gezögert hatte, die bei mir in Frage kommende Femto-Lasik durchzuführen, hatte mich Esra zum Glück aus ihrer erst gerade eigener Erfahrung motivieren können, es zu machen. Ich muss sagen, herzlichen Dank Esra, es war die reibungsloseste schmerzfreiste Behandlung und ein riesiges Kompliment der Femto-Lasik Ärztin/innen! Und jetzt bereits nach den ersten eins bis zwei Tagen sehe ich bereits 100%, was vorher nur mit Brille so wirkte! Einfach eine unbeschreibliche Lebensqualität die wahr wurde und zurückgekommen ist, was vorher mit der Brille lediglich imitiert wurde. Ich bin glücklich es gemacht zu haben und würde mich definitiv wieder dazu entscheiden! Martin S.\n\n(Translated by Google)\nI decided to have a non-binding initial examination at BetterView Lucerne because of my astigmatism. I was treated very friendly and very professionally from the start. When I was a little hesitant about carrying out the Femto-Lasik that I was considering, Esra was fortunately able to motivate me to do it based on her recent personal experience. I have to say, thank you very much Esra, it was the smoothest, most painless treatment and a huge compliment from the Femto-Lasik doctor! And now, after the first one or two days, I can already see 100% what previously only seemed like that with glasses! Simply an indescribable quality of life that has come true and returned what was previously only imitated with glasses. I'm happy I did it and would definitely do it again! Martin S.","createTime":"2024-04-20T07:38:36.477797Z","updateTime":"2024-04-20T07:38:36.477797Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqlzwFJu5kEcwymE70sirBsJIFYe70bHQB5VgVJNoCArrKEdXfblHqCltb5qHVYOuJDLWRVSug"},{"reviewId":"AbFvOqk-E8LGVX6ptkHPJgLFu47IZEh-V5HnS9zLniZiFfcYP_I9Rjxu4TDKHfA4SLXwJQEwZCCx","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVP-5QKvdbZLA69p8nrkj86da2xfDLtdR4XTXfnhwk_d1SaCYoe=s120-c-rp-mo-br100","displayName":"Patricia Vogelsanger"},"starRating":"FIVE","comment":"Sehr zu empfehlen. Ich bin sehr zufrieden mit Betterview, freundlicher Empfang, gute Betreuung. Einfach top, hätte ich paar Jahre früher davon gehört dann hätte ich die Linsenbehandlung schon eher gemacht. Ich bin echt happy das ich schon nach zwei Wochen wieder vieles ohne Brille machen kann und das ist erst der Anfang 😀 DANKE\n\n(Translated by Google)\nHighly recommended. I am very satisfied with Betterview, friendly reception, good support. Simply great, if I had heard about it a few years earlier I would have had the lens treatment sooner. I'm really happy that after just two weeks I can do a lot of things without glasses again and that's just the beginning 😀 THANK YOU","createTime":"2024-04-19T18:13:02.022352Z","updateTime":"2024-04-19T18:13:02.022352Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqk-E8LGVX6ptkHPJgLFu47IZEh-V5HnS9zLniZiFfcYP_I9Rjxu4TDKHfA4SLXwJQEwZCCx"},{"reviewId":"AbFvOqnrteJ63oAvnjJUl4EOU2x4ADjx6ZuYCXWVxqNcH9FRUWlUfpiHbQrUdMBkLR49Xx65qqc24Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKcyS55ZdDHdyw4a6httU0vrarFQ6JGCl4aQ3heNFLL_3pATg=s120-c-rp-mo-br100","displayName":"Debora Videira"},"starRating":"FIVE","comment":"Ich habe kurzfristig ein Termin bekommen. Mit der Fetmo-Lasik hatte ich nur am Behandlungstag etwas Druck im Kopf und nach 7h konnte ich bereits normal sehen ohne Schmerzen. Wurde super beraten und immer freundlich empfangen. Ich kann betterview nur weiter empfehlen!\n\n(Translated by Google)\nI got an appointment at short notice. With the Fetmo-Lasik I only had some pressure in my head on the day of treatment and after 7 hours I could already see normally without pain. Was given great advice and always received a friendly welcome. I can only recommend betterview!","createTime":"2024-04-13T11:24:55.978250Z","updateTime":"2024-04-13T11:30:54.563467Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqnrteJ63oAvnjJUl4EOU2x4ADjx6ZuYCXWVxqNcH9FRUWlUfpiHbQrUdMBkLR49Xx65qqc24Q"},{"reviewId":"AbFvOqmXWQN8u6DvMSFBB61KegLZMWrde0QjmHV5IuK13Ms9WV3RsNlAOw40nyq_Tz23z3Fp81Wg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLp9lxMmyiv5Qh2OJ9Bq0oDq6iBQHnQWVof3059wLG07vitJQ=s120-c-rp-mo-br100","displayName":"Clean Pairs"},"starRating":"TWO","comment":"Surgery went well and a minor infection was treated quickly and without incident. However, I was quoted 90.- per month for my original surgery and then when I was found ineligible for that particular surgery the monthly payment was then adjusted to 70.-\nNow without consultation or explanation I am being charged 118.- per month","createTime":"2024-03-15T12:14:03.036663Z","updateTime":"2024-03-15T12:14:03.036663Z","reviewReply":{"comment":"Dear Calen\n\nWe are pleased that you are satisfied with the result of your eye treatment with us. I can understand that the handling of the payment and especially the communication was not good. We work with the payment provider MfGroup, which defines the rates and can change it according to the terms and conditions.\n\nWe are also pleased to pass on the feedback to MFGroup.\nWe have already had personal contact with you and were able to discuss your concerns with you.\nThank you for your understanding.\n\nTanja from betterview","updateTime":"2024-03-18T12:40:33.156129Z"},"name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqmXWQN8u6DvMSFBB61KegLZMWrde0QjmHV5IuK13Ms9WV3RsNlAOw40nyq_Tz23z3Fp81Wg"},{"reviewId":"AbFvOqk_nBAltMI8iyBvsH2ckmsE-qfWMz9ntzmvoXtOyU2H67T_dUw-iWYLpxJ2y3ztdkVVe3Pqaw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK251FSCzTazujbjmKQIjF2Mh0XgMvA_NIWTybqUrDJkZfYRggf=s120-c-rp-mo-ba6-br100","displayName":"Henrique Ferreira"},"starRating":"FOUR","createTime":"2024-03-03T02:14:53.989401Z","updateTime":"2024-03-03T02:14:53.989401Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqk_nBAltMI8iyBvsH2ckmsE-qfWMz9ntzmvoXtOyU2H67T_dUw-iWYLpxJ2y3ztdkVVe3Pqaw"},{"reviewId":"AbFvOqkpGJyo_VGdr5-hqS9iMG5K6gRKwL9td_bQswSFkS9nM2cNEa-EcuFMveWHBYTy4IT-0MNLkw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJF9YX-DhmB4mZI6-59W4kIS0dJw2rkLGYelE4THBf9dgvyynE=s120-c-rp-mo-br100","displayName":"Heidi Wüthrich"},"starRating":"FIVE","comment":"Hatte am 1.12.23 meine Behandlung und bin mehr als zufrieden. Es ist eine neue Lebensqualität, ohne Brille alles scharf zu sehen. Vielen Dank an das ganze Team.\n\n(Translated by Google)\nHad my treatment on December 1st, 2023 and am more than satisfied. It's a new quality of life to be able to see everything clearly without glasses. Many thanks to the whole team.","createTime":"2024-02-29T21:02:03.834992Z","updateTime":"2024-02-29T21:02:03.834992Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqkpGJyo_VGdr5-hqS9iMG5K6gRKwL9td_bQswSFkS9nM2cNEa-EcuFMveWHBYTy4IT-0MNLkw"},{"reviewId":"AbFvOqniQry2sRIydmNcO_0W3kCILmPY8afcdJ3ckXrnMtHVULpWxc1QZJA53GMR21lFJxIpfFFL","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJpBnf2tes6MruPZqQyb7MgHRObIhrpZKiD4cIOM7F1Tfm7ow=s120-c-rp-mo-br100","displayName":"Sämi Häfliger"},"starRating":"FIVE","comment":"Ich kann Betterview Luzern jedem nur empfehlen.\nSuper nettes und hilfsbereites Team, welches tolle Arbeit leistet.\n\n(Translated by Google)\nI can only recommend Betterview Lucerne to everyone.\nSuper nice and helpful team that does a great job.","createTime":"2024-02-21T19:58:08.210215Z","updateTime":"2024-02-21T19:58:08.210215Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqniQry2sRIydmNcO_0W3kCILmPY8afcdJ3ckXrnMtHVULpWxc1QZJA53GMR21lFJxIpfFFL"},{"reviewId":"AbFvOqmskOtnXWci8hfchUGwY5zaqDYYe9oexJu8UOAxYEPBb2ADJ_-wm8QXJS2GPdFgYbIQHbSM","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLj9U2IGEu695MMnEaXK7uJyAoNsHxrWLta7KZ3u3xjAE6xbg=s120-c-rp-mo-br100","displayName":"Angela"},"starRating":"FIVE","comment":"TRANS-PRK\n\n-Voruntersuch:\nDer Voruntersuch war schnell und unkompliziert. Aufgrund der Hornhautverkrümmung war bei mir nur die Trans-PRK Behandlung möglich.\nHauptuntersuch:\nBeim Hauptuntersuch wurde mir alles genau erklärt und verschiedene Tests durchgeführt.\n-Behandlung:\nAm Operationstermin habe ich im Abstand von ca. 10 Minuten Betäubungstropfen erhalten. Diese brennen ein wenig, aber völlig aushaltbar. Auf der Liege wird dann die Position genau eingestellt und das Auge mit einer Art «Schiene» offengehalten. Das ist ein wenig unangenehm, aber nicht schmerzhaft. Auch wenn ich vor der OP sehr nervös war, habe ich mich jederzeit sehr wohl und sicher gefühlt. Das Ärzteteam hat mir während des Eingriffs immer genau erklärt was nun gemacht wird. Beim Lasern spürt man gar nichts, pro Auge dauert der Eingriff auch nur ca. 30 – 40 Sekunden. Danach wird noch die Schutzlinse eingesetzt und man ist fertig.\n-Heilungsverlauf:\nDie ersten 2-3 Tage ist man sehr lichtempfindlich und sieht noch unscharf. Für den «Notfall» hatte ich noch Tropfen erhalten, welche ich 1x in der ersten Nacht verwendet habe (Schmerzen und Brennen). Ansonsten waren die Schmerzen aber aushaltbar. Etwa 48 Stunden nach der OP liessen die Schmerzen aber stark nach. Die Sehstärke nahm auch Tag für Tag zu, ich musste mich aber etwas gedulden. Nach ca. 2 Wochen war die Sehstärke bereits sehr gut. Bei der Endkontrolle wurde eine Sehfähigkeit von 120% gemessen. Die Augentrockenheit nimmt weiterhin immer mehr ab, in trockenen Räumen spüre ich es noch ein wenig.\n\nIch bin 100% zufrieden und habe mich bei euch immer sehr wohl gefühlt. Vielen Dank!\n\n(Translated by Google)\nTRANS PRK\n\n-Preliminary examination:\nThe preliminary examination was quick and uncomplicated. Due to the astigmatism, only Trans-PRK treatment was possible for me.\nMain investigation:\nDuring the main examination, everything was explained to me in detail and various tests were carried out.\n-Treatment:\nOn the day of the operation I received anesthetic drops every 10 minutes. These burn a little, but completely bearable. The position is then adjusted precisely on the couch and the eye is kept open with a kind of “rail”. This is a little uncomfortable, but not painful. Even though I was very nervous before the operation, I always felt very comfortable and safe. During the procedure, the medical team always explained to me exactly what was going to be done. You don't feel anything during laser treatment and the procedure only takes about 30 - 40 seconds per eye. Then the protective lens is inserted and you're done.\n-Healing process:\nThe first 2-3 days you are very sensitive to light and your vision is still blurred. For an “emergency” I was given drops, which I used once on the first night (pain and burning). Otherwise the pain was bearable. About 48 hours after the operation, the pain subsided significantly. My eyesight also increased day by day, but I had to be patient. After about 2 weeks the vision was already very good. At the final check, vision was measured to be 120%. The dryness of my eyes continues to decrease; I can still feel it a little in dry rooms.\n\nI am 100% satisfied and have always felt very comfortable with you. Thank you!","createTime":"2024-02-14T07:16:55.024844Z","updateTime":"2024-02-14T07:16:55.024844Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqmskOtnXWci8hfchUGwY5zaqDYYe9oexJu8UOAxYEPBb2ADJ_-wm8QXJS2GPdFgYbIQHbSM"},{"reviewId":"AbFvOqn6afsNApHLGRUCt8a6wqbgWagHmk2RsKCwhMHbI-91k0RlqwxKIlSm1YFhGa_VeY3FoWMD","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIevfWecVX_bZGAFYOS9i6Y_v3BiKsySsKDl_foUFagDOBehw=s120-c-rp-mo-br100","displayName":"Andrea Brülisauer"},"starRating":"FIVE","createTime":"2024-02-09T13:48:55.066114Z","updateTime":"2024-02-09T13:48:55.066114Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqn6afsNApHLGRUCt8a6wqbgWagHmk2RsKCwhMHbI-91k0RlqwxKIlSm1YFhGa_VeY3FoWMD"},{"reviewId":"AbFvOqnDvprkfzxdfblm8YpNZrYa23ownVLxbxQafNX1l1L4bXM_E1T9tHIS22rAgRHhYgYbayl3","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK2G6s5EwImGUaXVRSbJn3F-5_tT6IsUyQudc-qCrozW2ME9g=s120-c-rp-mo-br100","displayName":"Mladen Komatina"},"starRating":"FIVE","comment":"Sehr zufrieden! Super Beratung und Unterstützung vor, während sowie nach dem Eingriff. Toller Service, welcher da geboten wird. Ebenfalls hat alles so geklappt wie vereinbart. Ich sehe wieder ganz scharf ohne Linsen oder Brille. Kann man nur empfehlen.\n\n(Translated by Google)\nVery satisfied! Great advice and support before, during and after the procedure. Great service that is offered there. Everything also worked out as agreed. I can see clearly again without lenses or glasses. Can only be recommended.","createTime":"2024-01-31T23:45:28.145512Z","updateTime":"2024-01-31T23:45:28.145512Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqnDvprkfzxdfblm8YpNZrYa23ownVLxbxQafNX1l1L4bXM_E1T9tHIS22rAgRHhYgYbayl3"},{"reviewId":"AbFvOqlcwV3811HUEMoF4GJzfxbuvmK7kZgNdZJDtOB-oWkItn585OZVO-3Z75V1ksijt1iRagl8Lw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIlPEJC3J_Iqy3dmcWiqr9mxLQwhPhE123u5fajDZCkRkpEZV8=s120-c-rp-mo-br100","displayName":"Jan"},"starRating":"FIVE","comment":"Habe bei betterview den Linsenaustausch machen lassen, - meine Sehkraft war ohne Brille knapp bei 40%.\nBin mit dem Eingriff rundum glücklich geworden:\n1. Der Prozess von Schritt 1 (erste Untersuchung) bis Schritt 3 (finale Operation) ist professionell, kompetent und super freundlich.\n2. Der Eingriff inkl. aller Nachuntersuchungen war sehr gut geplant und in der Ausführung hoch-professionell und sehr vertrauensfördernd, fast schon angenehm.\n3. Mit dem Ergebnis des Eingriffs, bin ich super zufrieden. Habe bereits ab dem zweiten Tag in allen Bereichen (nah, mittel und fern) gut gesehen. Hatte nach der Operation keine Schmerzen und auch keinerlei andere negativenFolgen.\n\nIch kann den Eingriff bei betterview nur weiterempfehlen und freue mich auf das Geniessen meiner stark verbesserte Lebensqualität.\n\n(Translated by Google)\nI had the lens replaced at betterview - my vision without glasses was just under 40%.\nI was completely happy with the procedure:\n1. The process from step 1 (initial examination) to step 3 (final operation) is professional, competent and super friendly.\n2. The procedure, including all follow-up examinations, was very well planned and carried out in a highly professional manner and very trust-promoting, almost pleasant.\n3. I am extremely satisfied with the result of the procedure. I saw well in all areas (near, medium and far) from the second day onwards. After the operation I had no pain or any other negative consequences.\n\nI can only recommend the procedure at betterview and look forward to enjoying my greatly improved quality of life.","createTime":"2024-01-30T18:17:24.751640Z","updateTime":"2024-01-30T18:17:24.751640Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqlcwV3811HUEMoF4GJzfxbuvmK7kZgNdZJDtOB-oWkItn585OZVO-3Z75V1ksijt1iRagl8Lw"},{"reviewId":"AbFvOqnpDPBrNQvYd18R62ey_0b8AlYFugsh4lZykiScGiLlwJBBS0BYV56pDPPtQNb-KDW6rDpd","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXoHAP0EAuHspF90M2YJ4B4npRo0lMd_GbRaPpnKEsxpUq6jT0=s120-c-rp-mo-br100","displayName":"Ömer Bölüm"},"starRating":"FIVE","comment":"Ich habe mich vor 3 Monaten von der Brille mit Laserbehandlung verabschiedet. Meine Operation verlief sehr gut. Ein freundliches und professionelles Team. Wenn Sie über eine Laserbehandlung nachdenken, können Sie sich bedenkenlos für Betterview entscheiden.\n\n(Translated by Google)\nI said goodbye to glasses with laser treatment 3 months ago. My operation went very well. A friendly and professional team. If you are thinking about laser treatment, you can choose Betterview without hesitation.","createTime":"2024-01-23T10:40:36.170609Z","updateTime":"2024-01-23T10:40:36.170609Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqnpDPBrNQvYd18R62ey_0b8AlYFugsh4lZykiScGiLlwJBBS0BYV56pDPPtQNb-KDW6rDpd"},{"reviewId":"AbFvOqmQ3ZPoyb10XnliFrsDTZikCs0noXhqm6UzuDfVWoCzylQC1kPDUQowTyOkC73AtzJeXwNq4w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ95AFTvDBdF01apvPZ8jWfxL2WgnfxOMYpnb2faKudlmMR2w=s120-c-rp-mo-br100","displayName":"Özgür K"},"starRating":"FIVE","comment":"Ich hatte von anfang an eine top beratung und bin sehr froh diese laser behandlung bei betterview Luzern gemacht zu haben.\n\n(Translated by Google)\nI had top advice right from the start and am very happy to have had this laser treatment at Betterview Lucerne.","createTime":"2024-01-18T13:23:42.717788Z","updateTime":"2024-01-18T13:23:42.717788Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqmQ3ZPoyb10XnliFrsDTZikCs0noXhqm6UzuDfVWoCzylQC1kPDUQowTyOkC73AtzJeXwNq4w"},{"reviewId":"AbFvOqmB3EPoeNycERqD6QDyDgTXf6IrKvkcUjJvX-6Tv5iz3efuEu8VSg6yRcNQmvCstWOg35gFxA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVXR4TLndEuUv4HmaVqMAHCkzhkurShKMyhocexlkag7ZG3GDJR=s120-c-rp-mo-br100","displayName":"cengiz ozgedik"},"starRating":"FIVE","comment":"👍👍👍👍","createTime":"2024-01-03T14:13:47.291708Z","updateTime":"2024-01-03T14:13:47.291708Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqmB3EPoeNycERqD6QDyDgTXf6IrKvkcUjJvX-6Tv5iz3efuEu8VSg6yRcNQmvCstWOg35gFxA"},{"reviewId":"AbFvOqnxunnvBUW8i19xgRKzxYP_16NT51a-zo_nc_n42QDeO3wpQqy2YlEQK-oxmBZKqX_d1XDywg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIru-i_lDSp2mOyqp-blcBscwRvBkboQZbcaa7mqaD8wGwtgA=s120-c-rp-mo-br100","displayName":"Kristo Kristo"},"starRating":"FIVE","comment":"Ich kann es nur empfehlen!!! Von A-Z lief alles top und super Team. Hatte die Femto Lasik letzte Woche am Freitag.\nHatte nach der OP ca. 3h schmerzen nicht leichte aber aushaltende und konnte meine Augen kaum öffnen und so ging ich ins Bett hatte nähmlich am Abend die OP. Nächster Tag am morgen beschwerde frei und sah alles. Bereue es nur, es nicht früher gemacht zuhaben!!! Geht zu betterview falls ihr mit denn Gedanken spielt zu lasern Sie machen das super….\n\n(Translated by Google)\nI can only recommend it!!! From A to Z everything went great and the team was great. Had the Femto Lasik on Friday last week.\nAfter the operation I was in pain for about 3 hours, not mild but bearable and I could hardly open my eyes and so I went to bed and had the operation that evening. Next day in the morning I had no complaints and saw everything. My only regret is not doing it sooner!!! Go to betterview if you're thinking about lasering. They do a great job...","createTime":"2023-12-21T23:23:30.546897Z","updateTime":"2023-12-21T23:23:30.546897Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqnxunnvBUW8i19xgRKzxYP_16NT51a-zo_nc_n42QDeO3wpQqy2YlEQK-oxmBZKqX_d1XDywg"},{"reviewId":"AbFvOqn-eMkh5-LJRjJU7-vpdGiPCPBBc7BWoAq30-aeHOmI6Hx6OkEdws1jwSFgZ3GPqO5K1LvS","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUWFdpwf6JC8OdSbTVVV36h5dmibMesuI8D7JrBHiin14c5-qjwNQ=s120-c-rp-mo-br100","displayName":"Gunnar von Hansen"},"starRating":"FIVE","comment":"Sehr professionell und ein tolles Team. Die Beratung war sehr detailliert und freundlich. Die Atmosphäre während der Behandlung war sehr beruhigend und und angenehm. Die Femto-Lasik Behandlung ging schnell und nach ein paar Stunden konnte ich schon wieder recht gut sehen, nach 24h Stunden war ich schon nahezu beschwerdefrei und bei 100%. Ich kann die Behandlung und Betterview wirklich sehr empfehlen.\n\n(Translated by Google)\nVery professional and a great team. The advice was very detailed and friendly. The atmosphere during the treatment was very calming and pleasant. The Femto-Lasik treatment went quickly and after a few hours I could see quite well again, and after 24 hours I was almost symptom-free and at 100%. I can really recommend the treatment and Betterview.","createTime":"2023-12-13T09:34:14.128010Z","updateTime":"2023-12-13T09:34:14.128010Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqn-eMkh5-LJRjJU7-vpdGiPCPBBc7BWoAq30-aeHOmI6Hx6OkEdws1jwSFgZ3GPqO5K1LvS"},{"reviewId":"AbFvOqm66Ghpi1YFL1o5epwrO_fLQ3mepbClvQRy0O_kTHMQmFwHMyjas_h5TJ7VxeRJqAvhsNlO","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKMQtgrqe_OC4ogjWyOBLXC5MiNwGPow7pv8au7s_QvBdUUvw=s120-c-rp-mo-ba2-br100","displayName":"Dima Leibundgut"},"starRating":"FIVE","comment":"Super Team, geben ein sicheres Gefühl für die Behandlung, erklären alles verständlich. Terminerinnerungen sehr gut. Man fühlt sich einfach wohl.\n\n(Translated by Google)\nGreat team, make you feel safe about the treatment, explain everything clearly. Appointment reminders very good. You just feel good.","createTime":"2023-12-09T10:47:38.102489Z","updateTime":"2023-12-09T10:47:38.102489Z","name":"accounts/111940189149971562530/locations/847664990496128355/reviews/AbFvOqm66Ghpi1YFL1o5epwrO_fLQ3mepbClvQRy0O_kTHMQmFwHMyjas_h5TJ7VxeRJqAvhsNlO"},{"reviewId":"AbFvOqmrEHwvekGfmVElJwkgOjH_JR7PPG0e0dOoNjfKpJ4Xt1rrvuzfp1X9J2fu8mX52AKRFuW0Nw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIteBnwEDMdIAXX9a__vASHRz0EeCIMskn6gw9KebqktTYg0A=s120-c-rp-mo-ba3-br100","displayName":"Doreen Pimpl"},"starRating":"FIVE","comment":"Ich habe mir letztes Jahr im Oktober die Augen lasern lassen und es nicht bereut. Diese Woche Mittwoch war mein letzter Kontrolltermin. Aller Mitarbeiter sind sehr kompetent und freundlich. Die Aufklärung im Vorfeld erfolgte sehr detailliert und alle Fragen wurden beantwortet. Beim Eingriff war ich so nervös, dass ich in Kombination mit meiner Platzangst, etwas zur Beruhigung brauchte - war kein Problem. Da ich lange Zeit immer noch sehr lichtempfindlich war und etwas Schwierigkeiten beim schlechten Wetterverhältnissen im dunkeln hatte, hatte ich mehr Termine zur Nachkontrolle, aber auch hier ich wurde erst jetzt \"entlassen\" nachdem wirklich alles gut ist.\nIch würde den Eingriff jederzeit wieder machen.\n\n(Translated by Google)\nI had my eyes lasered in October last year and haven't regretted it. This week Wednesday was my last check-up appointment. All employees are very competent and friendly. The information provided in advance was very detailed and all questions were answered. I was so nervous during the procedure that, combined with my claustrophobia, I needed something to calm myself down - it wasn't a problem. Since I was still very sensitive to light for a long time and had some difficulties in the bad weather conditions in the dark, I had more appointments for follow-up checks, but here too I was only \"discharged\" now that everything was really good.\nI would do the procedure again at any time.","createTime":"2025-04-25T07:32:25.879399Z","updateTime":"2025-04-25T07:32:25.879399Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqmrEHwvekGfmVElJwkgOjH_JR7PPG0e0dOoNjfKpJ4Xt1rrvuzfp1X9J2fu8mX52AKRFuW0Nw"},{"reviewId":"AbFvOqn-NLAwU7r_U0mltIc8-rfcQk6CWPxFbBrtDIadh1YX6o7P1S46s94gDzXk87HVbCZPahxc","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXVmF15v9MC6E-SCoViXop1-ZqN3Hu5DOG-G9UVEEGfcjz5a7Hp=s120-c-rp-mo-br100","displayName":"Micha Andres"},"starRating":"FIVE","comment":"Ich bin sehr froh habe ich mich für das Lasern entschieden. Ich bin sehr zufrieden mit dem Resultat. Die Mitarbeiter*innen waren alle sehr freundlich und kompetent. Ich kann das Lasern jeder Person weiterempfehlen.\n\n(Translated by Google)\nI am very glad I decided to have laser treatment. I am very happy with the result. The employees were all very friendly and competent. I can recommend lasering to everyone.","createTime":"2025-04-19T08:41:37.143923Z","updateTime":"2025-04-19T08:41:37.143923Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqn-NLAwU7r_U0mltIc8-rfcQk6CWPxFbBrtDIadh1YX6o7P1S46s94gDzXk87HVbCZPahxc"},{"reviewId":"AbFvOqnG2qmAnuNCcWMR8hgUr-P0Ew_hJs9mai23NAEzcjseOORDRu6jBD4r_St_afF4AO7aqWMg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJHlWIIE7_dfkF15Gy4FrxUeBeAGsbM_Ts-TNgDCIxYUcFoEA=s120-c-rp-mo-br100","displayName":"Erjon Elshani"},"starRating":"FIVE","comment":"10/10 beratung, 10/10 personal, komplett zufrieden. beste entscheidung!\n\n(Translated by Google)\n10/10 advice, 10/10 staff, completely satisfied. best decision!","createTime":"2025-04-04T13:23:06.235805Z","updateTime":"2025-04-04T13:23:06.235805Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqnG2qmAnuNCcWMR8hgUr-P0Ew_hJs9mai23NAEzcjseOORDRu6jBD4r_St_afF4AO7aqWMg"},{"reviewId":"AbFvOqkTt6-CBwbRzyaEQ5eR57mOWq7bFCf9a-SeioVMowScodh_4_hlPGssXXhWAtDCT-YF7Fae0Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIxRlq10RIn_qTexh8oxGjoL_cofZVEWDQeU25rKfnKlC_EsQ=s120-c-rp-mo-br100","displayName":"Moreno Antonini"},"starRating":"ONE","comment":"Habe am Betterview,ein e-mail gesendet Betreff Stornierung koste von Jahr 2024, leider wird nicht Beantwortet.\n\n(Translated by Google)\nI sent an email to Betterview with the subject cancellation costs from 2024, unfortunately there was no response.","createTime":"2025-04-02T14:10:18.546086Z","updateTime":"2025-04-02T14:10:18.546086Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkTt6-CBwbRzyaEQ5eR57mOWq7bFCf9a-SeioVMowScodh_4_hlPGssXXhWAtDCT-YF7Fae0Q"},{"reviewId":"AbFvOqkiBeOjvS7TbJYjqe2RS-ImjYtv5bR4hnf3S-jPitalzBjnlKqtTHboiAoV3ayQ56vKh7lX","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJgdHHxZDW-Sn0T8DykrA-8osNbVeKkMU4WuIPCKXAPEiUEQA=s120-c-rp-mo-br100","displayName":"Fabian Ernst"},"starRating":"FIVE","comment":"Sehr angenehme Mitarbeiter, freundlich und hilfsbereit. Würde ich jederzeit wieder machen und jedem empfehlen. Der Eingriff geht schnell und ohne schmerzen.\n\n(Translated by Google)\nVery pleasant staff, friendly and helpful. I would do it again at any time and recommend it to everyone. The procedure is quick and painless.","createTime":"2025-03-12T17:05:20.215290Z","updateTime":"2025-03-12T17:05:20.215290Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkiBeOjvS7TbJYjqe2RS-ImjYtv5bR4hnf3S-jPitalzBjnlKqtTHboiAoV3ayQ56vKh7lX"},{"reviewId":"AbFvOqkUnlvqLLwAhQIirMBFmb2iEc_qPSGWzibXI_MWTy5X7CsP1CLNnJT_ieLmK7yJ-bGRY2M2yw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLYFbtwJ7eUsgC2CQ7iiJtNYMWURJIoU979N94gEg96Fw3a_g=s120-c-rp-mo-br100","displayName":"Christian Kempf"},"starRating":"ONE","comment":"Ich würde erst den Kassensturzbericht ansehen und vielleicht die Warnung von der Schweizer Patientenorganisation ernst nehmen\n\n(Translated by Google)\nI would first look at the cash register collapse report and perhaps take the warning from the Swiss patient organization seriously","createTime":"2025-02-03T09:41:27.483117Z","updateTime":"2025-02-03T09:41:27.483117Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkUnlvqLLwAhQIirMBFmb2iEc_qPSGWzibXI_MWTy5X7CsP1CLNnJT_ieLmK7yJ-bGRY2M2yw"},{"reviewId":"AbFvOqkCDOET3I0394Tukg26ZUPbJZeeo6KDjNE86_kwNHEWNgBoFewwyIjW0fQN0jCa7xcToVuYjA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocL8uJzoSaC-zNDN0y8LXgnKSNtKQbocbFkKjMPUYN1A8_3W3QU=s120-c-rp-mo-ba2-br100","displayName":"Harry Pizir"},"starRating":"ONE","comment":"Schlecht, schlechter, Betterview\n\nIch wollte meine Augen lasern lassen und habe mich an Betterview Aarau gewandt.\nBei der ersten Untersuchung wurde festgestellt, dass ich ein geeigneter Kandidat bin.\n\nDaraufhin habe ich alles geplant: den zweiten Termin, die sogenannte Hauptuntersuchung, sowie direkt einen Termin für die Laserbehandlung.\n\nBeim zweiten Termin lief jedoch schon einiges schief. Der Herr, der mich untersucht hat, hat mich zunächst unter dem falschen Namen untersucht. Erst später hat er den Fehler bemerkt. Also musste ich die erste Hälfte der Untersuchung erneut durchlaufen (man fragt sich, ob die richtigen Ergebnisse überhaupt in die Behandlung eingeflossen wären?).\n\nDer letzte Termin, also der geplante Termin zur Laserbehandlung, war etwa vier Wochen nach der Hauptuntersuchung angesetzt.\n\nDann kam der absolute Tiefpunkt: Nur 24 Stunden vor der Behandlung wurde mein seit zwei Monaten geplanter Termin abgesagt – mit folgender Begründung:\n„Leider muss ich dir mitteilen, dass es einen Fehler in der Planung gab und wir morgen leider deine Behandlung nicht durchführen können.“ (Screenshots liegen vor.)\n\nZwei Monate lang hatten sie Zeit, den angeblichen Planungsfehler zu bemerken, und dann wird der Termin 24 Stunden vorher gestrichen? Unglaublich.\n\nNatürlich habe ich meinen Termin daraufhin komplett storniert, da alles bereits mit meiner Familie geplant war und meine Frau und ich uns dafür einen freien Tag genommen hatten.\n\nDas Verhalten von Betterview ist absolut unprofessionell. Als ich mich beschwerte, schrieb die Dame dort zwar, dass sie mein Anliegen „versteht“, aber gleichzeitig verwies sie auf die AGB:\n„Wir dürfen deinen Behandlungstermin jederzeit und so oft wie nötig verschieben; dabei hast du keinen Anspruch auf Entschädigung oder Abbruch der Behandlung.“\n\nDas bedeutet also: Betterview kann schalten und walten, wie es möchte. Die Kundschaft wird schlecht behandelt und zahlt dennoch hohe Beträge. Aber wer zahlt für die zwei freien Tage, die meine Frau und ich für diese Behandlung genommen haben? Betterview sicher nicht.\n\nZusätzlich wurde ich für die Stornierung meines Termins mit 250.- CHF belastet, die ich innerhalb von 10 Tagen zahlen musste. Doch die erste Rate, die ich bereits für die (zum Glück nicht durchgeführte) Behandlung gezahlt hatte, wurde mir erst nach drei Monaten und nur mit viel Nachdruck erstattet. Eine Frechheit! Die Dame von Betterview Aarau hat auf meine Nachfragen irgendwann gar nicht mehr reagiert. Erst als ich eine andere Stelle bei Betterview kontaktiert habe, bekam ich eine Antwort.\n\nWie viele vielleicht schon aus den Medien wissen (siehe Screenshots), gibt es mehrere negative Erfahrungen mit Betterview – einfach googeln, bevor ihr euch dort behandeln lasst. Und nicht nur von Patientinnen und Patienten hört man Negatives, sondern auch von Fachleuten aus der Augenmedizin.\n\nBetterview wirbt mit Aussagen wie „Qualitätsgarantie“ und „sichere Behandlungsmethoden“. Doch gleichzeitig steht in den AGB, die jede Patientin und jeder Patient unterschreiben muss:\n„Mir ist bewusst, dass der Arzt nach bestem Wissen und Gewissen handelt, für den Erfolg aber keine Garantie geben kann.“\n\nIch werde Betterview gerne weiterempfehlen – allerdings als einen Ort, den man meiden sollte.\n\nSchützt eure Augen, denn hier gibt es keine Garantie!\n\n(Translated by Google)\nBad, worse, Betterview\n\nI wanted to have my eyes lasered and contacted Betterview Aarau.\nThe initial examination determined that I was a suitable candidate.\n\nI then planned everything: the second appointment, the so-called main examination, as well as an appointment for the laser treatment.\n\nHowever, something went wrong at the second appointment. The gentleman who examined me initially examined me under the wrong name. Only later did he notice the mistake. So I had to go through the first half of the exam again (one wonders if the correct results would have even been incorporated into the treatment?).\n\nThe last appointment, i.e. the planned appointment for the laser treatment, was scheduled around four weeks after the main examination.\n\nThen came the absolute lowest point: just 24 hours before the treatment, my appointment, which had been planned for two months, was canceled - with the following reason:\n“Unfortunately I have to inform you that there was a mistake in the planning and unfortunately we cannot carry out your treatment tomorrow.” (Screenshots are available.)\n\nThey had two months to notice the alleged scheduling error and then the appointment is canceled 24 hours in advance? Incredible.\n\nOf course, I then completely canceled my appointment because everything had already been planned with my family and my wife and I had taken a day off for it.\n\nBetterview's behavior is completely unprofessional. When I complained, the lady there wrote that she “understood” my concern, but at the same time she referred to the terms and conditions:\n“We can reschedule your treatment appointment at any time and as often as necessary; You have no right to compensation or termination of treatment.”\n\nSo that means: Betterview can do whatever it wants. The customers are treated badly and still pay high amounts. But who pays for the two days off that my wife and I took for this treatment? Certainly not Betterview.\n\nIn addition, I was charged CHF 250 for canceling my appointment, which I had to pay within 10 days. But the first installment that I had already paid for the treatment (which fortunately was not carried out) was only refunded after three months and only with a lot of emphasis. What a disgrace! At some point the lady from Betterview Aarau stopped responding to my questions. It wasn't until I contacted someone else at Betterview that I got a response.\n\nAs many may already know from the media (see screenshots), there have been several negative experiences with Betterview - just google it before you seek treatment there. And you don't just hear negative things from patients, but also from ophthalmology professionals.\n\nBetterview advertises with statements such as “quality guarantee” and “safe treatment methods”. But at the same time, the terms and conditions that every patient must sign say:\n“I am aware that the doctor is acting to the best of his knowledge and belief, but cannot guarantee success.”\n\nI would happily recommend Betterview - but as a place to avoid.\n\nProtect your eyes, because there are no guarantees here!","createTime":"2025-01-08T11:35:17.314580Z","updateTime":"2025-01-08T11:35:17.314580Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkCDOET3I0394Tukg26ZUPbJZeeo6KDjNE86_kwNHEWNgBoFewwyIjW0fQN0jCa7xcToVuYjA"},{"reviewId":"AbFvOqkiKlhG4RiSwxntNjRTazDQUKDY5H1n6uTRdSfDKGTocC5cfQ3yiU5XHOEOML545sc13NzVwA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU7JLrLmB0tQGwsRHJUNunEkM2FklrVBBHJgzrrPZmIf28cE9MI=s120-c-rp-mo-br100","displayName":"Dragon LC"},"starRating":"FIVE","comment":"Ein grosses Dankeschön an Anne, Cornelia und Yusuf! Mit ihrer fachkundigen und unglaublich freundlichen Art haben sie die Untersuchungen nicht nur professionell, sondern auch angenehm und vertrauenswürdig gestaltet. Ich habe mich von Anfang an gut aufgehoben gefühlt. Ihre entspannte und gleichzeitig kompetente Herangehensweise hat die Zeit wie im Flug vergehen lassen.\n\n(Translated by Google)\nA big thank you to Anne, Cornelia and Yusuf! With their expert and incredibly friendly manner, they made the examinations not only professional, but also pleasant and trustworthy. I felt like I was in good hands right from the start. Her relaxed yet competent approach made the time fly by.","createTime":"2024-12-30T12:27:50.521320Z","updateTime":"2024-12-30T12:27:50.521320Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkiKlhG4RiSwxntNjRTazDQUKDY5H1n6uTRdSfDKGTocC5cfQ3yiU5XHOEOML545sc13NzVwA"},{"reviewId":"AbFvOql5_hhvFIyaEMftMuVuzX5So3-fASAAm_XQX-3-nNm95EtQl-jygHl_rzphgnbRhqk8-0dwsQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLBOsC04NllIqm4GJ7imgu7l9qCkea30P_Y4q2JUBgIjgtsmw=s120-c-rp-mo-br100","displayName":"Nete Oroshi"},"starRating":"FIVE","createTime":"2024-12-25T22:57:15.332795Z","updateTime":"2024-12-25T22:57:15.332795Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOql5_hhvFIyaEMftMuVuzX5So3-fASAAm_XQX-3-nNm95EtQl-jygHl_rzphgnbRhqk8-0dwsQ"},{"reviewId":"AbFvOqn0mBUJNgjajFC0qNsR4c9nbj3zTC02jwAUOCXAcR8MRD43y3Isex_SmJves16B9pA0R7kg9Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWAlt8D01mlAO1dApByfMcO4bL9imyLW8cX7EQ0H_lUBS8W2u8Pyw=s120-c-rp-mo-br100","displayName":"Eda Aegerter"},"starRating":"FIVE","comment":"Nach Jahren mit Brille und Kontaktlinsen habe ich mich endlich für eine Augenlaserung entschieden, und es war die beste Entscheidung! 🌟\n\n💡 Warum ich mich dafür entschieden habe: Ich wollte die Freiheit genießen, ohne Sehhilfen klar zu sehen – sei es beim Sport, im Urlaub oder einfach im Alltag.\n\n🔍 Der Ablauf: Der Eingriff war viel schneller und schmerzloser, als ich erwartet hatte. Das Team hat mich von Anfang an super betreut und der Heilungsprozess verläuft schmerzlos und problemlos.\n\n👁️ Das Ergebnis: Schon nach wenigen Tagen konnte ich scharf sehen! Es ist unglaublich, wie sehr sich mein Leben dadurch verändert hat. Keine beschlagenen Brillengläser mehr und keine trockenen Augen durch Kontaktlinsen!\n\n🙏 Fazit: Für alle, die darüber nachdenken, ihre Augen lasern zu lassen – es lohnt sich absolut. Ich wünschte, ich hätte es schon früher gemacht!\n\n(Translated by Google)\nAfter years of wearing glasses and contact lenses, I finally decided to have laser eye surgery and it was the best decision! 🌟\n\n💡 Why I chose this: I wanted to enjoy the freedom of seeing clearly without visual aids - be it during sports, on vacation or simply in everyday life.\n\n🔍 The process: The procedure was much quicker and less painful than I expected. The team took great care of me right from the start and the healing process was painless and problem-free.\n\n👁️ The result: After just a few days I could see clearly! It's incredible how much my life has changed as a result. No more fogged up glasses and no more dry eyes caused by contact lenses!\n\n🙏 Conclusion: For anyone thinking about having their eyes lasered - it's absolutely worth it. I wish I had done it sooner!","createTime":"2024-10-15T19:43:45.670184Z","updateTime":"2024-10-15T19:43:45.670184Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqn0mBUJNgjajFC0qNsR4c9nbj3zTC02jwAUOCXAcR8MRD43y3Isex_SmJves16B9pA0R7kg9Q"},{"reviewId":"AbFvOqkmwx5ZdBkKwmfjmXZ2IpfMq60xHfBRwmSHFMHjnkRDDP1wGgVlKC--eJCHykDDntLyGfjb_Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWBkcdBJy2uDWG2AlZ579ioihtCMOhpu9KHFczBr9LWu96GQIM=s120-c-rp-mo-br100","displayName":"Hanna Wullschleger"},"starRating":"FIVE","comment":"Der Josia, ist guter Berater schon seit Anfang an und begleitet mich bis jetzt noch!\n\n(Translated by Google)\nJosiah has been a good advisor since the beginning and still accompanies me to this day!","createTime":"2024-09-06T12:29:22.290923Z","updateTime":"2024-09-06T12:29:22.290923Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkmwx5ZdBkKwmfjmXZ2IpfMq60xHfBRwmSHFMHjnkRDDP1wGgVlKC--eJCHykDDntLyGfjb_Q"},{"reviewId":"AbFvOqlIP0dHL5ZjpL5j2HYpMUbTbOBiCMM0hQ7R5QGPnwt8V0_5XE6k4lf8KYF-1ngAJg01VTExog","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocL0QTzsw9v_HXsBDHYyI3iioi_hfDzQCCxdXhoRg4aGdVzmWg=s120-c-rp-mo-br100","displayName":"Novak's World"},"starRating":"FIVE","comment":"Ich habe eine sehr positive Erfahrung gemacht.\nDas Team in Aarau ist sehr freundlich, es wurde alles gut erklärt und meine Fragen wurden genau beantwortet. Meine Angst wurde mir genommen durch die Erklärung vom Ablauf. Ich würde es wieder machen. Heute nach 5 Tagen sehe ich schon dinge, die ich kaum mit der Brille gesehen habe. Ich empfehle Betterview gerne weiter.\n\n(Translated by Google)\nI had a very positive experience.\nThe team in Aarau is very friendly, everything was explained well and my questions were answered precisely. My fear was allayed by the explanation of the process. I would do it again. Today, after 5 days, I can already see things that I hardly saw with the glasses. I would happily recommend Betterview.","createTime":"2024-08-28T10:05:35.779959Z","updateTime":"2024-08-28T10:05:35.779959Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqlIP0dHL5ZjpL5j2HYpMUbTbOBiCMM0hQ7R5QGPnwt8V0_5XE6k4lf8KYF-1ngAJg01VTExog"},{"reviewId":"AbFvOqlCO7IVfVINyWw818bM3V1WclNZUJ4qZTYt-vXPKXUqs9iqiIHGVOY8N06bgqvC0T0pi3hq","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWDTdn6W2fbXVoOGOIEpXv8uzGfz5nOSPRQY-n20K1RpIE2mKI=s120-c-rp-mo-br100","displayName":"Yung Proto"},"starRating":"FIVE","comment":"beste entscheidung meines lebens tolles personal kompetent und eindrücklich moderne technologie\n\n(Translated by Google)\nBest decision of my life, great staff, competent and impressively modern technology","createTime":"2024-08-28T09:04:25.082391Z","updateTime":"2024-08-28T09:04:25.082391Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqlCO7IVfVINyWw818bM3V1WclNZUJ4qZTYt-vXPKXUqs9iqiIHGVOY8N06bgqvC0T0pi3hq"},{"reviewId":"AbFvOqkkFy36cxl1zzF2bi-jT3L02QhQSyEeDHOvuQGIU_3xHtf1_N1Vm1eHnB7jlY3yp2refive","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIva_lgy2ibc5NzF3WhqsH7Ymg6OKfXU6Kkl9mYfYsUt8kuYA=s120-c-rp-mo-br100","displayName":"Lundrim Gagica"},"starRating":"FIVE","createTime":"2024-06-24T14:18:08.261765Z","updateTime":"2024-06-24T14:18:08.261765Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkkFy36cxl1zzF2bi-jT3L02QhQSyEeDHOvuQGIU_3xHtf1_N1Vm1eHnB7jlY3yp2refive"},{"reviewId":"AbFvOqn1lV4k7Ui3mtylXivyB8cHjVLSqWX2NYwKgkORghpnzY8VeFGEB5grWr9FVgyhUKm8InPBJw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV01KK_r2WjC6g1EJYu-0EMNqDlrNtG9Qhe036F7xXzFvcWCCak=s120-c-rp-mo-ba5-br100","displayName":"Eric Borgo"},"starRating":"THREE","comment":"Kühle Atmosphären. Betonbunker. Das Personal ist echt ok. Die Parkgebühren sollten erstattet werden bei einer Begandlung. Die sind fast so hoch wie die Behandlung selber.\n\n(Translated by Google)\nCool atmospheres. Concrete bunker. The staff is really ok. The parking fees should be refunded upon treatment. They are almost as high as the treatment itself.","createTime":"2024-06-19T04:48:23.937863Z","updateTime":"2024-06-19T04:48:23.937863Z","reviewReply":{"comment":"Lieber Eric\nVielen Dank für deine Bewertung, es freut uns zu hören, dass du mit unseren Mitarbeitern zufrieden bist. Bei unseren Standorten achten wir uns auf eine möglichst zentrale Lage, damit du gut mit dem Auto und den öffentlichen Verkehrsmitteln zu uns kommen kannst.\nDie Gebühren für die Anreise werden dabei allerdings nicht von uns übernommen.\nVielen Dank für dein Verständnis.\nTanja - Customer Care betterview","updateTime":"2024-06-19T06:21:53.434910Z"},"name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqn1lV4k7Ui3mtylXivyB8cHjVLSqWX2NYwKgkORghpnzY8VeFGEB5grWr9FVgyhUKm8InPBJw"},{"reviewId":"AbFvOqmg1X52lQageh6Bde_if4KLhY9uz4zSs0PcpXzimHo_qhCdMIp7hOjha3WsExsBSvdmoIXKBQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIqd3d7HJcchFWeTcWwH-J5G5Scd4AG54HoWvtaygUjfqxiBQ=s120-c-rp-mo-br100","displayName":"Martini Niederer"},"starRating":"FIVE","comment":"Super freundliches Team\nWurde immer sehr gut behandelt, bei fragen wurde\nMir immer alles ganz genau erklärt.\nKann es jedem Entfehlen, ging ganz schnell Ohne Schmerzen würde es sofort wider machen.\n\nDanke Team Aarau 👍\n\n(Translated by Google)\nSuper friendly team\nWas always treated very well when asked\nAlways explained everything to me in detail.\nAnyone can miss it, it happened very quickly. Without any pain it would stop immediately.\n\nThank you team Aarau 👍","createTime":"2024-06-14T08:03:50.967939Z","updateTime":"2024-06-14T08:03:50.967939Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqmg1X52lQageh6Bde_if4KLhY9uz4zSs0PcpXzimHo_qhCdMIp7hOjha3WsExsBSvdmoIXKBQ"},{"reviewId":"AbFvOqkTxMOKUq0Xl-VHI1RgtpQRb6KlNOHX62polk_6fjBPH0lwHOg5akpBKeU-M8xz1FkM9xEz","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI8ggD7gUyuUtobHeTqCbnLV0__6-ugj57B0Y9-TyMVLedlYA=s120-c-rp-mo-br100","displayName":"Samir Kolica"},"starRating":"FIVE","comment":"Sehr Freundliche Mitarbeiterinnen und Mitarbeiter bin sehr Zufrieden mit der Behandlung Kann Betterview nur weiterempfehlen.\n\n(Translated by Google)\nVery friendly staff. I am very satisfied with the treatment. I can only recommend Betterview.","createTime":"2024-05-24T07:32:23.259588Z","updateTime":"2024-05-24T07:32:23.259588Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkTxMOKUq0Xl-VHI1RgtpQRb6KlNOHX62polk_6fjBPH0lwHOg5akpBKeU-M8xz1FkM9xEz"},{"reviewId":"AbFvOqklfxQSVuM75yaFWQaHSx2sh7p7qDKwBKf6jJz_U4TmC_MKH3qE5s1eQDHmJcBEry8Gu_X6_g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocILbGRwAPwx3cxh_rdFhtussGekf9OrBV-b6LX187eyqLewuQ=s120-c-rp-mo-br100","displayName":"djelza bajrami"},"starRating":"FIVE","comment":"Bin total zufrieden mit der Behandlung! Das beste was ich machen konnte! Und ein Riesen Kompliment an die Mitarbeiter, alle total freundlich!\n\n(Translated by Google)\nI am totally satisfied with the treatment! The best thing I could do! And a huge compliment to the staff, everyone was really friendly!","createTime":"2024-05-10T10:09:37.324396Z","updateTime":"2024-05-10T10:09:37.324396Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqklfxQSVuM75yaFWQaHSx2sh7p7qDKwBKf6jJz_U4TmC_MKH3qE5s1eQDHmJcBEry8Gu_X6_g"},{"reviewId":"AbFvOqmZsqqTANIod3x3egMf0Azr1TDyJBqChTQVeaYCeC3gsVqmKw2rP6TwavRvQq_iuREI1XM3xA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKnxAvPuTFXo8hQPHJ7yAWv3GCBaDUvuOvJGK6e3BsgG3NO94k=s120-c-rp-mo-br100","displayName":"Zamfina Rexhaj"},"starRating":"FIVE","comment":"Untersuchungen in Aarau und Behandlung in Zürich gehabt. Könnte beides nicht besser verlaufen sein! Tolles, freundliches Team an beiden Standorten und überall erhält man eine kompetente Beratung. Die Behandlung verlief schnell und schmerzlos. Ich bereue nur, dass ich es nicht schon früher gemacht habe! Jetzt bin ich endlich brillenfrei, danke liebes betterview-Team\n\n(Translated by Google)\nHad examinations in Aarau and treatment in Zurich. Both couldn't have gone better! Great, friendly team at both locations and you get competent advice everywhere. The treatment was quick and painless. My only regret is that I didn't do it sooner! Now I'm finally free of glasses, thank you, dear betterview team","createTime":"2024-05-05T19:38:57.903649Z","updateTime":"2024-05-05T19:38:57.903649Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqmZsqqTANIod3x3egMf0Azr1TDyJBqChTQVeaYCeC3gsVqmKw2rP6TwavRvQq_iuREI1XM3xA"},{"reviewId":"AbFvOqm79VP9SOffPM-OHPYA90F0QLBEy47BwxKo6FnUvVuXyVsJk--ngg70LKJIIyqEfLCwW-EkkA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLldaGdgSjHIt0rn7sJ0TEHt_T-dS0tuBnJ9d4JMp1T3YVG2w=s120-c-rp-mo-br100","displayName":"Lucia De Rose"},"starRating":"FIVE","comment":"Einfach toll ich bin top Zufrieden und geniesse meine neue Lebensqualität dank Euch!!!! Dankeee\n\n(Translated by Google)\nSimply great, I am extremely satisfied and am enjoying my new quality of life thanks to you!!!! Thank you","createTime":"2024-04-29T07:14:23.830448Z","updateTime":"2024-04-29T07:14:23.830448Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqm79VP9SOffPM-OHPYA90F0QLBEy47BwxKo6FnUvVuXyVsJk--ngg70LKJIIyqEfLCwW-EkkA"},{"reviewId":"AbFvOqk_6c3qHqNszAVRbuyJISXbwfPYXonueB62ekFYRjBu_SdL65m7O8TUgvfBdZzOXKwfQ_WaYw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXpoTFTf6lAH_MtuH56HPeqdhLpARlqHtzQg3eiubwX0BvVuA--=s120-c-rp-mo-ba3-br100","displayName":"Anastasiia Zuieva"},"starRating":"FIVE","comment":"Ich kann \"betterview\" auf jeden Fall jedem empfehlen, der sich noch unsicher ist. Vom ersten Gespräch bis heute verging alles so schnell, dass ich es noch nicht einmal richtig realisieren kann, dass alles schon wieder vorbei ist und ich keine Brille mehr brauche. Bereits am nächsten Tag nach dem Eingriff hatte ich bereits 100 % Sehleistung. Ein paar Tage nach dem Lasern waren zwar etwas unangenehm, aber aushaltbar. Das Personal ist sehr freundlich und nicht aufdringlich. Ausstattung ist modern. Ich habe mich sehr wohl gefühlt. Ein weiterer Pluspunkt ist die Möglichkeit, monatlich abzuzahlen. Ich war in zwei Kliniken, und in der ersten konnte man mir nicht wirklich beim Gespräch sagen, wie viel es kosten würde. Alles war nicht so transparent. Betterview ist da viel besser unterwegs. Es ist alles klar von Anfang an. Je früher man es macht, desto länger kann man es geniessen. Und für diejenigen, die Angst vor dem Eingriff haben: Es hat keine Sekunde lang weh getan. Das Unangenehmste war, dass die Augen lange offen bleiben müssen. Fünf Sterne an euch und vielen Dank!\n\n(Translated by Google)\nI can definitely recommend “betterview” to anyone who is still unsure. From the first conversation to today, everything went by so quickly that I can't even fully realize that it's all over and I don't need glasses anymore. The very next day after the procedure I already had 100% vision. A few days after the laser were a little uncomfortable, but bearable. The staff is very friendly and not intrusive. Equipment is modern. I felt very comfortable. Another plus point is the ability to pay off monthly. I've been to two clinics and in the first one they couldn't really tell me how much it would cost when I interviewed. Everything wasn't so transparent. Betterview is doing a much better job. Everything is clear from the start. The sooner you do it, the longer you can enjoy it. And for those who are afraid of the procedure: it didn't hurt for a second. The most unpleasant thing was that my eyes had to stay open for a long time. Five stars to you and thank you very much!","createTime":"2024-04-22T08:32:54.636812Z","updateTime":"2024-04-22T08:32:54.636812Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqk_6c3qHqNszAVRbuyJISXbwfPYXonueB62ekFYRjBu_SdL65m7O8TUgvfBdZzOXKwfQ_WaYw"},{"reviewId":"AbFvOqmQMBCmRTXgzqt05BlDBK1ht3sA6VcvEhX01Tj2d5P60yPkP16YCHrozgsoyUf0q2cf6WHxEA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVYKQRop0fIkGOoUoJYxCoAnFmxsa9qFW3tcr0UngNDp4uY-8Dl=s120-c-rp-mo-br100","displayName":"Martin Ellenberger"},"starRating":"FIVE","comment":"Alles bestens. Vom ersten Gespräch bis zu den postoperativen Nachkontrollen. Jedesmal empfängt dich ein motiviertes, freundliches Team. Alle Fragen werden kompetent beantwortet, so dass du dich absolut sicher fühlst.\nIch liess einen völlig schmerzfreien Linsentausch vornehmen und bin vom Ergebnis total begeistert. Endlich sehe ich wieder scharf, in allen Bereichen!\nWas besser sein könnte? Lediglich die Raumakustik im Untersuchungszimmer. 😉\nBetterview kann ich bestens empfehlen.\n\n(Translated by Google)\nEverything fine. From the first conversation to the postoperative follow-up checks. Every time you are welcomed by a motivated, friendly team. All questions will be answered competently, so that you feel absolutely safe.\nI had a completely painless lens exchange and am absolutely thrilled with the result. I can finally see clearly again, in all areas!\nWhat could be better? Only the room acoustics in the examination room. 😉\nI can highly recommend Betterview.","createTime":"2024-04-18T17:00:47.599806Z","updateTime":"2024-04-18T17:00:47.599806Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqmQMBCmRTXgzqt05BlDBK1ht3sA6VcvEhX01Tj2d5P60yPkP16YCHrozgsoyUf0q2cf6WHxEA"},{"reviewId":"AbFvOqlsszbBuhxWMdyNs0oRdCcIyYQ0URl1Tl6ci37uUj2jXGjcubz4mdp2NaQCq9Zw8UwioMQT","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVqwzEhzUnOXhg1mwaJc6JDLCAVkNM616JWsucK9E2sBgOd4rJ30w=s120-c-rp-mo-br100","displayName":"Steffen Hendrik Plath"},"starRating":"FIVE","comment":"Alles einwandfrei gelaufen. Eine Woche nach der Behandlung schon volle Sehkraft gehabt. Nettes Team. Professionelle Arbeitsweise. Sehr modern. Vielen Dank.\n\n(Translated by Google)\nEverything went perfectly. A week after the treatment I already had full vision. Nice team. Professional way of working. Very modern. Thank you.","createTime":"2024-04-18T14:51:43.047036Z","updateTime":"2024-04-18T14:51:43.047036Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqlsszbBuhxWMdyNs0oRdCcIyYQ0URl1Tl6ci37uUj2jXGjcubz4mdp2NaQCq9Zw8UwioMQT"},{"reviewId":"AbFvOqmlw9qbmnD7R2AM9C8F-yfBBXZrAh3Mkeb0cxGc4ePokbN20O70AZUM_u_uOw3k6w9vnWL-9w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJLVill2LMGG3_dKmFu-lRi0PLJebE0J8zHJOQP5gWUVABxUg=s120-c-rp-mo-br100","displayName":"Muhamet Alija"},"starRating":"FIVE","createTime":"2024-04-15T06:11:10.649668Z","updateTime":"2024-04-15T06:11:10.649668Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqmlw9qbmnD7R2AM9C8F-yfBBXZrAh3Mkeb0cxGc4ePokbN20O70AZUM_u_uOw3k6w9vnWL-9w"},{"reviewId":"AbFvOqn-b1xQmT0t2poiOmkDan1vL__JtItt2nPUBV_ss601NnXzzto18LU8G4UEfi4HTwiEVUntrg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU_HK61hqe3mOR30RT2QoYwxoiZS2FZNYq7HzyirSmKG6e1Xc93-w=s120-c-rp-mo-ba5-br100","displayName":"Desky D"},"starRating":"FIVE","comment":"Das ganze Team ist sehr freundlich. Die Praxis ist sauber und gemütlich.\n\nMeine 1. Untersuchung war super, Cornelia hat mir alles geduldig erklärt und beantwortet. Auch mit Ashley war ich sehr zufrieden.\n\nMeine Hauptuntersuchung war genau so, die Untersuchungen wirkten auf mich jederzeit gewissenhaft und professionell.\n\nDann hatte ich die trans-prk, die viel länger braucht um zu heilen als die femto-lasik. Die OP verlief gut, schon beim hinaus gehen sah ich viel besser. Die OP war völlig schmerzfrei.\n\nZu Hause, als die betäubung nachliess spürte ich ein kratzen, vielleicht zu vergleichen mit sand im auge, aber weniger schmerzhaft als einfach unangenehm. Ich musste kein einziges mal schmerzmittel nehmen, es war nur unangenehm. Das kratzen blieb etwa 3 tage lang, mal mehr mal weniger unangenehm.\n\nDafür hatte ich etwa 6 Tage grosse probleme mit Licht. Es tat nicht \"weh\" ins licht zu sehen, ich konnte es einfach nicht, als ob man in die sonne sehen will, es geht nicht. Ich sass zu Hause im dunkeln, mit sonnenbrille und habe eine Serie binge-gehört :') auf dem handy konnte ich mit dem extra-dunkel modus etwa 1 minute lang kurz mal etwas machen bevor es zu unangenehm wurde. Ich lief oft im kreis um etwas bewegung zu haben und die durchblutung anzuregen, auch etwas leichtes yoga tat gut.\nNach den 6 Tagen wurde aber alles sehr schnell besser, tag für tag.\n\nAlle nach untersuchungen verliefen ganz normal und etwa gleich wie die Voruntersuchungen.\n\nMittlerweile sind etwa 5 Monate vergangen und ich bereue nichts, es ist absolut göttlich weder brille noch kontaktlinsen zu tragen, ich kann schlafen wann und wie ich will, ich sehe mindestens so gut wie mit linsen und habe merklich weniger oft kopfschmerzen.\nEine woche zu \"opfern\" um danach das restliche leben (bis zu den alters-sehschwächen) gut zu sehen, war für mich keine frage.\nDas einzig bereuenswerte ist, dass ich es nicht schon früher getan habe.\n\n(Translated by Google)\nThe whole team is very friendly. The practice is clean and comfortable.\n\nMy first examination was great, Cornelia patiently explained and answered everything to me. I was also very happy with Ashley.\n\nMy general examination was exactly the same; the examinations always seemed conscientious and professional to me.\n\nThen I had the trans-prk, which takes much longer to heal than the femto-lasik. The operation went well and I saw much better as soon as I walked out. The operation was completely painless.\n\nAt home, when the anesthesia wore off, I felt a scratching sensation, perhaps comparable to sand in the eye, but less painful than simply unpleasant. I didn't have to take painkillers once, it was just uncomfortable. The scratching continued for about 3 days, sometimes more sometimes less unpleasant.\n\nI had major problems with light for about 6 days. It didn't \"hurt\" to look at the light, I just couldn't, like if you want to look at the sun, you can't. I was sitting at home in the dark, wearing sunglasses, binge-listening to a series :') On my phone, I was able to do something briefly using the extra-dark mode for about 1 minute before it became too uncomfortable. I often ran in circles to get some exercise and to stimulate blood circulation, and some light yoga also felt good.\nAfter the 6 days everything got better very quickly, day by day.\n\nAll subsequent examinations were completely normal and approximately the same as the preliminary examinations.\n\nIt's now been around 5 months and I don't regret anything, it's absolutely divine not to wear glasses or contact lenses, I can sleep whenever and however I want, I see at least as well as with lenses and have noticeably less headaches.\n“Sacrificing” a week in order to be able to see well for the rest of my life (up to age-related visual impairment) was not a question for me.\nMy only regret is that I didn't do it sooner.","createTime":"2023-11-16T15:19:16.815797Z","updateTime":"2024-04-12T10:29:21.532907Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqn-b1xQmT0t2poiOmkDan1vL__JtItt2nPUBV_ss601NnXzzto18LU8G4UEfi4HTwiEVUntrg"},{"reviewId":"AbFvOqn7zL32od5sYaSwdwf9JvhK0Gl6iaIoT6_UanXrxAIMqIYgFSmfSrg9vp67ZiopTIfNn1KpDA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIbe3BVnQWQ6frq-P_28XlfV0oOlJXBvdp4dsZf5aScNpgSFg=s120-c-rp-mo-br100","displayName":"Pamela Weber"},"starRating":"ONE","comment":"Update: 09.04.2024:\n\nNachdem ich mir eine Zweitmeinung eingeholt habe und mit betterview im Februar 2024 auf einmal mitgeteilt hat, dass anscheinend doch nicht alles verheilt ist, kann ich nur noch 1 stern geben. Immer wieder andere Aussagen, keine vollumfängliche Aufklärung etc. Ich würde nie wieder betterview wählen. Ich sehe nicht gut und kann auch nicht meht nachlasern. Danke euch!\n\nRezension 2023:\nIch habe vor bald 4 Wochen die Trans-PRK bei Betterview gemacht. Die Behandlung an sich verlief gut und schnell, die Nachbetreuung empfinde ich aber eher als Massenabfertigung, bei welcher nicht wirklich auf den individuellen Heilungsprozess eingegangen wird. Das der Heilungsprozess bei der Trans-PRK sehr individuell und lange dauern kann, musste ich am eigenen Leib erfahren. Ich gebe vorallem wegen Cornelia, welche vor Ort arbeitet, zumindest noch 3 Sterne, andernfalls wären es wohl max. 2 gewesen. Cornelia ist super lieb, hilfsbereit und hat mich vor Ort gut betreut.\n\nZwei Stern Abzug gebe ich aus folgenden Gründen:\n\n- Ich hatte meinen Termin ziemlich frühzeitig vereinbart, da man bei der Trans-PRK 1 Woche nicht arbeiten und Autofahren kann. Dies musste ich natürlich auch mit meinem Arbeitgeber, Weiterbildung und Kinderbetreuung koordinieren. 2 Wochen vor dem Termin hat man mich angerufen und den Termin verschoben. Wir konnten das dann alles umorganisieren, dies war für mich aber extrem umständlich und nicht gerade einfach. Ich habe keine Information erhalten, wieso der Termin verschoben werden muss, nur dass der Arzt abwesend ist. Für mich als Kunde war das etwas unangenehm.\n\n- Bei mir hat die Heilung bei der Trans-PRK etwas länger gedauert und darauf war ich nicht vorbereitet. Am Telefon wurde mir immer gesagt, dass es kein Problem ist und ich nach 1 Woche wieder einsatzfähig bin.\nBei der letzten Untersuchung teilte mir der Arzt sogar mit, dass es bei meiner Korrektur sicher 3-4 Wochen dauert. so etwas darf einfach nicht passieren. Man sollte die Kunden wirklich detailliert erklären, wie der Heilungsprozess abläuft. Ich habe mich durchaus auch selber informiert, aber am Sonntag nach der Behandlung, welche am Freitag stattfand, konnte ich gar nichts mehr sehen, weder Nähe noch Ferne, was mich doch beängstigt hat. Am Montag war es auch noch so, erst gegen Abend wurde es besser. Ich fände es gut, wenn man da noch etwas genauer erklären könnte, was auf einen zukommen kann. Klar, jede Person reagiert anders auf eine solche Behandlung, dennoch hätte mir das viel Unsicherheit und Angst nehmen können.\n\n- Ich habe mich bei meiner Heilung nicht gut betreut gefühlt. Nach zwei Wochen meinte man einfach meine Sehleistung reicht aus zum Autofahren und Arbeiten. Auf dem rechten Auge sehe ich immer noch alles doppelt, kann kaum am PC arbeiten und bin so blendempfindlich, dass ich beim Autofahren kaum die Augen offen halten kann, trotz Sonnenbrille. Ich gefährde dadurch mich und andere und fahre nur im absoluten Notfall. Da ich aber wieder gezwungen bin zu arbeiten, muss ich auch Autofahren. Bei jeder Untersuchung und Telefon sagten sie mir, dass sei alles normal, bzw. könne durchaus auftreten, da die Heilung sehr unterschiedlich ist. Aber dann schreibt die Person doch auch noch krank, wenn das so ist. ich bin niemand, der einfach nicht arbeiten will, aber es ist wirklich eine Zumutung und ich habe keine Rechtfertigung gegenüber meinem Arbeitnehmer. Man sollte seine Kunden wirklich nicht einfach so sich selber überlassen.\n\nIch sehe noch nicht gut und hoffe, dass es bald besser wird. Nach 4 Wochen ist das leider immer schwieriger, dennoch hoffe ich auf die brillen- und linsenfreie Zukunft.\n\n(Translated by Google)\nUpdate: April 9, 2024:\n\nAfter I got a second opinion and betterview suddenly informed me in February 2024 that apparently not everything had healed, I can only give 1 star. Always different statements, no full explanation, etc. I would never choose betterview again. I don't see well and can't get laser treatment anymore. Thank you!\n\nReview 2023:\nI did the Trans-PRK at Betterview almost 4 weeks ago. The treatment itself went well and quickly, but I find the follow-up care to be more of a mass process that doesn't really address the individual healing process. I had to experience first hand that the healing process with Trans-PRK can be very individual and take a long time. I give at least 3 stars, especially because of Cornelia, who works on site, otherwise it would have been 2 at most. Cornelia is super nice, helpful and looked after me well on site.\n\nI deduct two stars for the following reasons:\n\n- I made my appointment quite early because at Trans-PRK you can't work or drive for a week. Of course, I also had to coordinate this with my employer, further training and childcare. I was called 2 weeks before the appointment and rescheduled the appointment. We were then able to reorganize everything, but this was extremely complicated and not exactly easy for me. I didn't receive any information as to why the appointment had to be rescheduled, only that the doctor was away. This was a bit unpleasant for me as a customer.\n\n- For me, healing took a little longer with Trans-PRK and I wasn't prepared for that. I was always told on the phone that it wasn't a problem and that I would be able to work again after a week.\nAt the last check-up, the doctor even told me that it would probably take 3-4 weeks for my correction. Something like that simply shouldn't happen. You should really explain to customers in detail how the healing process works. I did some research myself, but on the Sunday after the treatment, which took place on Friday, I couldn't see anything anymore, neither near nor far, which scared me. It was still the same on Monday, but it only got better towards the evening. I think it would be good if you could explain in more detail what you can expect. Of course, every person reacts differently to such treatment, but it could have taken away a lot of uncertainty and fear for me.\n\n- I did not feel well cared for during my healing. After two weeks they simply said my vision was sufficient for driving and working. I still see everything twice in my right eye, can hardly work on the computer and am so sensitive to glare that I can hardly keep my eyes open when driving, even though I wear sunglasses. I endanger myself and others and only drive if absolutely necessary. But since I'm forced to work again, I also have to drive. At every examination and phone call they told me that everything was normal and that it could definitely happen, as healing varies greatly. But then the person also writes in sick if that is the case. I'm not someone who just doesn't want to work, but it's really an imposition and I have no justification to my employee. You really shouldn't just leave your customers to their own devices.\n\nI can't see well yet and hope it gets better soon. Unfortunately, after 4 weeks this is becoming more and more difficult, but I still hope for a future without glasses and lenses.","createTime":"2023-08-10T06:01:30.590376Z","updateTime":"2024-04-09T06:41:06.817853Z","reviewReply":{"comment":"Liebe Pamela\nVielen Dank für dein ehrliches Feedback und der Schilderung deines Heilungsprozesses nach der Trans-PRK Behandlung.\nDer Heilungsprozess ist sehr individuell und aus diesem Grund ist es schwierig eine allgemeine Vorhersage zu treffen. Wir werden deine Anregung aufnehmen, in den Gesprächen detaillierter auf den Heilungsprozess einzugehen . Eine ehrliche und transparente Beratung ist uns ein grosses Anliegen.\nWir optimieren derzeit die Erreichbarkeit am Telefon: Unser Kundenservice-Team, welches telefonisch für unsere Kunden da ist wird sich in der nächsten Zeit weiter vergrössern. Des weiteren werden wir diverse Prozesse einführen, damit wir eine noch einwandfreiere Betreuung vor, während und nach der Behandlung gewährleisten können.\nSolltest du noch weitere Optimierungspunkte sehen, lass es uns gerne wissen.\n\nBeste Grüsse \nbetterview","updateTime":"2023-08-22T09:00:27.901432Z"},"name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqn7zL32od5sYaSwdwf9JvhK0Gl6iaIoT6_UanXrxAIMqIYgFSmfSrg9vp67ZiopTIfNn1KpDA"},{"reviewId":"AbFvOqk66_lipfRSdhyL3NTKKRt44_Rh6IcWiyWkp7SCBk3bjZfWtgIRVbqbHQIyIlLkpKbRpCW2","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU3b4pQtUowcpRHzqlhI7xYnh0V4oxkTswqRwvsneESfP0LXld12A=s120-c-rp-mo-br100","displayName":"Matthias Nöthiger"},"starRating":"FIVE","comment":"Angenehmes modernes Klima, netter Umgang. Preis / Leistung Top\n\n(Translated by Google)\nPleasant modern climate, friendly people. Price/performance top","createTime":"2024-03-25T18:55:03.052249Z","updateTime":"2024-03-25T18:55:03.052249Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqk66_lipfRSdhyL3NTKKRt44_Rh6IcWiyWkp7SCBk3bjZfWtgIRVbqbHQIyIlLkpKbRpCW2"},{"reviewId":"AbFvOqkP4MpuzgfHVoCuyO9T-N_BbpGXJ_DdX4ODD_gCRROV5cJs7nTKtGWn2VnB-yE5kq0k6jCI_w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV_GRPO3Jfy1sY3HhCKHSYNwlfPL10LgfLmRzToryRYUhlkEC0=s120-c-rp-mo-br100","displayName":"Didar Salih"},"starRating":"FIVE","createTime":"2024-03-21T12:19:44.424215Z","updateTime":"2024-03-21T12:19:44.424215Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkP4MpuzgfHVoCuyO9T-N_BbpGXJ_DdX4ODD_gCRROV5cJs7nTKtGWn2VnB-yE5kq0k6jCI_w"},{"reviewId":"AbFvOqn8qknqgIxnT2CVVsDmYAyFRdare_ngja9deEM2jg3yUDGUQjlPpi6Y1xgYu4YJ2KPvo_Ozxw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKEN3nPvPvDw3-jx8hsh_jsj9CRXr6Ielx5o0MhxAvdBM8SqQ=s120-c-rp-mo-br100","displayName":"Sonja Wyser"},"starRating":"FIVE","comment":"Das Erstgespräch war sehr aufschlussreich und alle meine Fragen wurden beantwortet und ich habe gleich den Termin zur 2. Untersuchung gemacht und mich Dank der freundlichen Art sofort zur vorgeschlagenen OP (Linsenaustausch) entschieden. Mir wurde alles sehr gut erklärt. Ich hatte das Gefühl gut aufgehoben zu sein und man gab mir das Gefühl wichtig zu sein und nicht nur eine Nummer. Die Betreuung und die Beratung vor und nach der OP sind spitze. Jedes meiner Anliegen wurde ernst genommen und kompetent beantwortet. Ich kann betterview Aarau nur weiter empfehlen.\n\nIch persönlich bereue den Schritt nicht. Ich hatte gleich ein paar Minuten nach der OP ein Erfolgserlebnis als ich das Leutschild lesen konnt ausserhalb des Warteraums. Vor der OP konnte ich nicht mal meine Hand scharf sehen ohne Brille wen sie 20cm vom Auge weg war. Jetzt 2 Wochen nach der OP habe ich fast keine Probleme mehr ausser das was mir gesagt wurde ist normal (noch nicht ganz scharfes sehen im Nahbereich und Ringe um Lichter in der Nacht). Ich freue mich schon wenn das auch noch verschwindet.\n\nWie gesagt ich bin begeistert. Ich kann die Behandlung bei betterview nur empfehlen.\n\n(Translated by Google)\nThe initial consultation was very informative and all my questions were answered and I immediately made an appointment for the second examination and, thanks to the friendly manner, I immediately decided on the proposed operation (lens exchange). Everything was explained to me very well. I felt like I was in good hands and I was made to feel important and not just a number. The care and advice before and after the operation are great. Each of my concerns was taken seriously and answered competently. I can only recommend betterview Aarau.\n\nPersonally, I don't regret the step. I had a feeling of success just a few minutes after the operation when I was able to read the sign outside the waiting room. Before the operation, I couldn't even see my hand clearly without glasses when it was 20cm away from my eye. Now 2 weeks after the operation I have almost no problems anymore except what I was told is normal (not quite clear vision at close range and rings around lights at night). I'll be happy if that goes away too.\n\nLike I said, I'm thrilled. I can only recommend treatment at betterview.","createTime":"2024-03-20T12:37:40.362187Z","updateTime":"2024-03-20T12:37:40.362187Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqn8qknqgIxnT2CVVsDmYAyFRdare_ngja9deEM2jg3yUDGUQjlPpi6Y1xgYu4YJ2KPvo_Ozxw"},{"reviewId":"AbFvOqlirASZA2xwxmhGkiklIwRoYLB0f79prcaFhdvkLlJgEdeVeZd-LI9Wu-ZRwzYVO-2NiL6rew","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVGFf0kQTqiqKomS38GMoAdKpITagTJ73pXjagnIrIk2z-k4_U=s120-c-rp-mo-br100","displayName":"Eule Waldkauz"},"starRating":"FIVE","comment":"Von Betterview Aarau bin ich absolut begeistert! Ich hatte vor dem Augenlasern (verständlicherweise) sehr viel Angst, das Team hat mir die Angst aber ganz genommen und ich fühlte mich dort immer sehr gut aufgehoben, ernst genommen und sehr kompetent beraten. Meine OP ist sehr gut verlaufen und jetzt geniesse ich das neue Lebensqualität ohne Linsen. Herzlichen Dank dem Team und der Ärztin, die die OP durchgeführt hat!\n\n(Translated by Google)\nI am absolutely thrilled with Betterview Aarau! I was (understandably) very afraid of laser eye surgery, but the team allayed my fears and I always felt very well looked after, taken seriously and given very competent advice. My operation went very well and I am now enjoying my new quality of life without lenses. Many thanks to the team and the doctor who performed the operation!","createTime":"2024-03-14T14:42:19.667628Z","updateTime":"2024-03-14T14:42:19.667628Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqlirASZA2xwxmhGkiklIwRoYLB0f79prcaFhdvkLlJgEdeVeZd-LI9Wu-ZRwzYVO-2NiL6rew"},{"reviewId":"AbFvOql0ph2U0CnOJgxMPaRxbH4hbu1mDlcxG7EXKcaicvJ893xApivMpSiTLYEq6aUiA2kIo12LvQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKRd5u-QMMKx5xpS87tPI-vQlFC4qHsbs5GVdWu0WD9MZKyjQ=s120-c-rp-mo-br100","displayName":"Jenny Hug"},"starRating":"FIVE","comment":"Ich hatte am 8.03.24 meine Trans-PRK. Die OP verlief super und schnell. Die Verteilung war jedoch für mich die ersten 5 Tage sehr unangenehm. Meine Augen haben ziemlich gebrannt und ich war sehr Licht-Empfindlich. Nach der Entfernung von der Verbandslinse ging es jedoch schnell besser. Nach 5 Tage hatte ich schon eine Sehleistung von 90%. Ich bereue es keine Sekunde diesen Schritt gemacht zuhaben. Das Team ist 1A und man fühlt sich stets gut .aufgehoben. Auch wird man angerufen, um sicherzustellen ob es dem Patienten gut geht, was ich sehr schätze. Vielen Dank nochmals an die liebe Cornelia und Aferdita.\n\n(Translated by Google)\nI had my trans PRK on 3/8/24. The operation went great and quickly. However, the distribution was very uncomfortable for me for the first 5 days. My eyes burned quite a bit and I was very sensitive to light. However, after removing the bandage lens, things quickly improved. After 5 days I already had 90% vision. I don't regret taking this step for a second. The team is top notch and you always feel like you are in good hands. You also get a call to make sure the patient is okay, which I really appreciate. Many thanks again to dear Cornelia and Aferdita.","createTime":"2024-03-14T09:50:19.385879Z","updateTime":"2024-03-14T09:50:19.385879Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOql0ph2U0CnOJgxMPaRxbH4hbu1mDlcxG7EXKcaicvJ893xApivMpSiTLYEq6aUiA2kIo12LvQ"},{"reviewId":"AbFvOqmlJFBLVKcikV0oZ8iH7G8RhYURXkoSncTOMwZCFpjj17kNVM2uH6WQpWAgov0B1iVSkAaQqQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUlpVAAhevRsI3ZsWH3AuEd7vUmp67nK2bOsTcN8BweyhkpPhmz=s120-c-rp-mo-ba8-br100","displayName":"Martin Bommeli"},"starRating":"FIVE","comment":"Nach vielen Jahren hat sich meine Freundin dazu überwunden die Augen Op. durchführen zu lassen. Bereits am nächsten Tag konnte Sie gut sehen. Die Angestellten sind sehr freundlich und professionell. Die ganze Kommunikation inkl. Dokumente für Führerschein usw. ist Elektronisch. Wie es sein soll - Zack zack ;-) Meine Freundin freut sich über das unkomplizierte Leben ohne Brille und oder Linsen und kann es sehr empfehlen.\n\n(Translated by Google)\nAfter many years, my girlfriend decided to have an eye operation. to be carried out. The next day she could see well. The staff are very friendly and professional. All communication including documents for driving licenses etc. is electronic. As it should be - Zack Zack ;-) My girlfriend is happy about the uncomplicated life without glasses and/or lenses and can highly recommend it.","createTime":"2024-03-09T10:49:45.693193Z","updateTime":"2024-03-09T10:49:45.693193Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqmlJFBLVKcikV0oZ8iH7G8RhYURXkoSncTOMwZCFpjj17kNVM2uH6WQpWAgov0B1iVSkAaQqQ"},{"reviewId":"AbFvOqnBZLeumOTxIoqtMvuN1ufuEWjdarL5U44l6OaIEKbfhpezfKp2QahaH7v_W5-ZJjL6ppwB","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLTBgPtHsDD4bLWNE-LG898AysR5LKV77YsmCRZkH1ifP-t=s120-c-rp-mo-br100","displayName":"Familie Pietzner"},"starRating":"FIVE","comment":"Sehr sehr freundliche Mitarbeiter wirklich rund um super zufrieden.\nMan fühlt sich den ganzen Prozess gut umsorgt. Es wird alles super erklärt und man kann vorab alles fragen.\nDie „Angst“ vor der Behandlung wird einem genommen weil man jeden Schritt erklärt bekommt und die freundliche Art der Mitarbeiter einfach super.\nDie neue Lebensqualität ist Wahnsinn, genau das Ziel ist erreicht was man sich gewünscht hat klar und scharf sehen ohne Brille.\nIch werde euch jedem empfehlen der diesen Schritt auch gehen möchte.\n\nVielen Dank das ich eure Patientin sein durfte. ❤️\n\n(Translated by Google)\nVery very friendly staff really all around super satisfied.\nYou feel well taken care of throughout the entire process. Everything is explained very well and you can ask anything in advance.\nThe “fear” of the treatment is taken away because every step is explained to you and the friendly nature of the staff is simply great.\nThe new quality of life is amazing, you've achieved exactly the goal you wanted to see clearly and sharply without glasses.\nI will recommend you to anyone who wants to take this step.\n\nThank you for allowing me to be your patient. ❤️","createTime":"2024-02-21T08:32:52.194182Z","updateTime":"2024-02-21T08:32:52.194182Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqnBZLeumOTxIoqtMvuN1ufuEWjdarL5U44l6OaIEKbfhpezfKp2QahaH7v_W5-ZJjL6ppwB"},{"reviewId":"AbFvOqmbPYSGavjceTOuNCNKkyndMsqmOqg3_G1kp1LGr3msN4HcYN-ouMgIfqWks9MM9dIV0RHlew","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKXCwyjR6z6zmxIkz48vZBx6_xUy0dbksqw3Xxm5wF5EhixjA=s120-c-rp-mo-br100","displayName":"Martin van de Velde"},"starRating":"FIVE","comment":"Sehr speditiv, sauber und vor allem ausgespochen freundliche und kompetente Mitarbeiter. Ich kann die Firma def. empfehlen.\n\n(Translated by Google)\nVery prompt, clean and, above all, extremely friendly and competent staff. I can def the company. recommend.","createTime":"2024-02-16T11:48:32.683747Z","updateTime":"2024-02-16T11:48:32.683747Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqmbPYSGavjceTOuNCNKkyndMsqmOqg3_G1kp1LGr3msN4HcYN-ouMgIfqWks9MM9dIV0RHlew"},{"reviewId":"AbFvOql4oITjApWCKwsUv3AxGm0bkLaQ1Kq3QMic3ahHHl8Pg4NZ0JAS0Yx7vYCfuCJ13ESXSz9wEw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWU8hsqa2svI0UHin-H0jS1ID3p1L33cZNUEpTDjB51N_CGgvkvvw=s120-c-rp-mo-br100","displayName":"Zeqir Zeqiraj"},"starRating":"FIVE","comment":"Ich hatte vor kurzem eine Augenkorrektur am linken Auge bei Betterview und bin rundum zufrieden. Nita und Ashly haben einen professionellen Service geboten, von der gründlichen Beratung bis zur einfühlsamen Nachsorge. Die Behandlung verlief reibungslos, und das Team zeigte sich engagiert und fürsorglich. Besonders beeindruckt war ich von der persönlichen Betreuung nach der Behandlung. Insgesamt kann ich Betterview, uneingeschränkt empfehlen.\n\n(Translated by Google)\nI recently had an eye correction on my left eye at Betterview and am completely satisfied. Nita and Ashly provided a professional service, from thorough advice to compassionate aftercare. The treatment went smoothly and the team was committed and caring. I was particularly impressed by the personal care after the treatment. Overall, I can unreservedly recommend Betterview.","createTime":"2024-02-13T06:36:16.895977Z","updateTime":"2024-02-13T06:36:16.895977Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOql4oITjApWCKwsUv3AxGm0bkLaQ1Kq3QMic3ahHHl8Pg4NZ0JAS0Yx7vYCfuCJ13ESXSz9wEw"},{"reviewId":"AbFvOqkjLDRvFhy-cKBn6H8vE73DE5SuA2H53aT8a29J0Vtd2y5DG9mH_j6LSCnlyl9il6d2zMQM","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocL83kjbhUtDIIxEWb8v1yi6w_VA8NwtoHYrwNyNFDXJrn9ayw=s120-c-rp-mo-br100","displayName":"Rosa Falco hg"},"starRating":"FIVE","comment":"Ich kann es nur weiter empfehlen!!!!\nDas Personal ist top, vor allem Aferdita!\nIch habe für 30 jahren die Brille getragt. Ich wollte schon seit so lang meine Augen Lasern aber hatte Angst.\nAm 20.10.2023 hatte Ich eine PRK behandlung, gar keine Schmerzen, alles war gut. Mit eine PRK kann es bis 6 Monate dauern bis man 100% seht. Nach kurze Zeit konnte ich mit meinem rechten Aug perfekt sehen, für den linken aug brauchte ich fast 3 Monate, aber jetzt sehe ich sogar besser als wann ich die Brille hatte!!!! A dream come true!!! Hätte ich gewusst das es so einfach war hätte ich das schon vorher gemacht. So für mich 5 Stars!!!!\nDanke Betterview\n\n(Translated by Google)\nI can only recommend it!!!!\nThe staff is great, especially Aferdita!\nI have worn glasses for 30 years. I've wanted to laser my eyes for so long but was afraid.\nOn October 20th, 2023 I had a PRK treatment, no pain at all, everything was good. With PRK it can take up to 6 months until you see 100%. After a short time I could see perfectly with my right eye, it took me almost 3 months for my left eye, but now I can see even better than when I had the glasses!!!! A dream comes true!!! If I had known it was that easy I would have done it before. So for me 5 stars!!!!\nThanks Betterview","createTime":"2024-02-09T21:54:56.043497Z","updateTime":"2024-02-09T22:04:23.517989Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkjLDRvFhy-cKBn6H8vE73DE5SuA2H53aT8a29J0Vtd2y5DG9mH_j6LSCnlyl9il6d2zMQM"},{"reviewId":"AbFvOqm9zxK3WedefAWIK_im6urhnMAFcZzizHx_VTeUOK4SGfCbqe203Fs2b6TrXuN7CsncjZrIcQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKzHH14mSW4KpLJ7mdfUXkcwc-ruaqayM1n0RArMaozrTOSrw=s120-c-rp-mo-br100","displayName":"Michel Kuechler"},"starRating":"FIVE","createTime":"2024-02-08T17:11:09.991707Z","updateTime":"2024-02-08T17:11:09.991707Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqm9zxK3WedefAWIK_im6urhnMAFcZzizHx_VTeUOK4SGfCbqe203Fs2b6TrXuN7CsncjZrIcQ"},{"reviewId":"AbFvOqmhtvXUuIeDI7mOHum-gefcmjl0ltAv7bmG9JEg_6pl4_pbOJTQtFd-YYA2PcIjITjlwG6LwQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUKo03DPn_btoIdW4Ugs4CqYgqFuvA2c10oHp7_JXVlwZHWcsI=s120-c-rp-mo-br100","displayName":"Mirjam Weber"},"starRating":"FIVE","comment":"Absolute empfehlung! Die OP verlief super, ging ca. 20 minuten für beide augen. Das komplette team war super nett und ich habe mich sehr gut aufgehoben gefühlt.\nJetzt hatte ich das ganze leben eine brille, die letzte optikerin meinte, ich hätte eine sehschärfe von ungefähr 30% und ich habe über nacht nach der op gefühlt 90% sehschärfe erlangt. Heute war ich bei der abschlussuntersuchung zwei monate nach der OP und meine augen sind absolut einwandfrei. ich bin wahnsinnig glücklich und würde es allen empfehlen. Mein chef war ebenfalls hier im standort aarau und war mindestens genauso überzeugt.\n\nWorte können kaum ausdrücken, wie dankbar ich bin. Absolute empfehlung 10/10 !\n\n(Translated by Google)\nAbsolute recommendation! The operation went great and took about 20 minutes for both eyes. The entire team was super nice and I felt very well looked after.\nNow I've had glasses my whole life, the last optician said I had about 30% visual acuity and I felt like I had 90% visual acuity overnight after the operation. Today I had the final examination two months after the operation and my eyes are absolutely perfect. I'm incredibly happy and would recommend it to everyone. My boss was also here at the Aarau location and was at least as convinced.\n\nWords can hardly express how grateful I am. Absolute recommendation 10/10!","createTime":"2024-02-02T21:31:47.325198Z","updateTime":"2024-02-02T21:31:47.325198Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqmhtvXUuIeDI7mOHum-gefcmjl0ltAv7bmG9JEg_6pl4_pbOJTQtFd-YYA2PcIjITjlwG6LwQ"},{"reviewId":"AbFvOqlu9LqBO8AgnnOcuSI5seboCNpR92c6GDDAXxXL3oKRbGx3QKFM_nR4D7Wqx14IE6QrAtms","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK8UymdZfIWKiNJ1noEIA8Aa7RjDDcA_TrR92biJdFP2YbcjQ=s120-c-rp-mo-ba4-br100","displayName":"Kailo Hepstra"},"starRating":"FIVE","comment":"Titel: Hervorragende Erfahrung bei BetterView Augenlaser: Professionell und gut organisiert!\n\nRezension:\nIch bin rundum glücklich mit meiner Erfahrung bei BetterView Augenlaser. Angefangen von der Voruntersuchung bis zur Nachkontrolle war alles top organisiert. Das gesamte Personal zeigte sich äußerst professionell und einfühlsam.\n\nDie Hauptuntersuchung vor der Operation verlief reibungslos, und alle meine Fragen wurden geduldig und ausführlich beantwortet. Die eigentliche Operation wurde mit höchster Präzision durchgeführt, und ich fühlte mich zu jeder Zeit gut betreut.\n\nNun, fünf Tage nach der OP, kann ich bereits eine deutliche Verbesserung meiner Sehkraft feststellen. Obwohl der Heilungsprozess noch nicht abgeschlossen ist, bin ich zuversichtlich, dass meine Sicht in den kommenden Tagen weiter verbessern wird. Trotz meiner noch vorhandenen Lichtempfindlichkeit bin ich begeistert von den bisherigen Ergebnissen.\n\nInsgesamt kann ich BetterView Augenlaser uneingeschränkt empfehlen. Die Qualität der Betreuung und die Professionalität des Teams haben meine Erwartungen übertroffen. Vielen Dank an das gesamte BetterView-Team für diese positive Erfahrung!\n\n(Translated by Google)\nTitle: Excellent Experience at BetterView Eye Laser: Professional and Well Organized!\n\nReview:\nI am completely happy with my experience at BetterView Eye Laser. From the preliminary examination to the follow-up examination, everything was well organized. The entire staff was extremely professional and sensitive.\n\nThe general examination before the operation went smoothly and all my questions were answered patiently and in detail. The actual operation was carried out with the utmost precision and I felt well looked after at all times.\n\nNow, five days after the operation, I can already see a significant improvement in my vision. Although the healing process is ongoing, I am confident that my vision will continue to improve in the coming days. Despite my remaining sensitivity to light, I am thrilled with the results so far.\n\nOverall, I can fully recommend BetterView eye laser. The quality of the care and the professionalism of the team exceeded my expectations. Thank you to the entire BetterView team for this positive experience!","createTime":"2024-01-10T20:08:25.052665Z","updateTime":"2024-01-10T20:08:25.052665Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqlu9LqBO8AgnnOcuSI5seboCNpR92c6GDDAXxXL3oKRbGx3QKFM_nR4D7Wqx14IE6QrAtms"},{"reviewId":"AbFvOqlPvlizVKN-q-irdcP_dfEa4MVEWBggFh5zn7jcaX2qJEjQJTMhdWCg3vK1KANMeKxZQ4Lb1Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKy1rGJK0-R9uO3nqJLp-4R0zalu1BXO-ZBUc10bG9f2uyQ-g=s120-c-rp-mo-br100","displayName":"Coni"},"starRating":"FIVE","comment":"Sehr angenehmes Personal, habe mich jederzeit wohl gefühlt. Kann ich nur weiterempfehlen.\n\n(Translated by Google)\nVery pleasant staff, I felt comfortable at all times. I can only recommend it.","createTime":"2023-12-29T06:05:58.405474Z","updateTime":"2023-12-29T06:05:58.405474Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqlPvlizVKN-q-irdcP_dfEa4MVEWBggFh5zn7jcaX2qJEjQJTMhdWCg3vK1KANMeKxZQ4Lb1Q"},{"reviewId":"AbFvOqk_vr0wHmpwnwFCXtkemscFZ1jnwS1GyGEdLhe1zndw1dNgMfusgDInkV5x5ykZF80yYK-Y","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXdS_ubATzOfFMpNrn3QmMBzeRVmjtL5mGA1T349ksPB8m1hwrbZw=s120-c-rp-mo-br100","displayName":"Natascha"},"starRating":"FIVE","comment":"Meine Augen wurden vor genau einer Woche gelasert. Schon einige Stunden danach, habe ich wieder so scharf gesehen, wie es davor nur mit Brille möglich war. Ich bin so froh, hab ich mich für's lasern entschieden! Alles ging superschnell, unkompliziert und vorallem schmerzfrei vonstatten.\nDas Team von betterview macht es einem leicht, sich wohl zu fühlen und nimmt einem alle Nervösität. Kann ich nur jedem weiterempfehlen! :)\n\n(Translated by Google)\nMy eyes were lasered exactly a week ago. Just a few hours later, I was able to see clearly again in a way that was previously only possible with glasses. I'm so glad I decided to get lasered! Everything was super quick, uncomplicated and, above all, painless.\nThe betterview team makes it easy for you to feel comfortable and takes away any nervousness. I can only recommend it to everyone! :)","createTime":"2023-12-27T12:49:35.203853Z","updateTime":"2023-12-27T12:49:35.203853Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqk_vr0wHmpwnwFCXtkemscFZ1jnwS1GyGEdLhe1zndw1dNgMfusgDInkV5x5ykZF80yYK-Y"},{"reviewId":"AbFvOqkqp2W1zlbtclcMzy_N8Rkqiv8koaA7wXvhzfJ179BUcDWW37tFinvs2wIRFp1P0FL9LkYH","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKNuTmgHlO9cX3kXnZ8O-cHKu54v41ZMBFsfCfKBRzK3CO4Uw=s120-c-rp-mo-br100","displayName":"Atriox RoK"},"starRating":"FIVE","comment":"Guten Tag an alle\n\nIch hatte schon seit 10 Jahren Probleme (bin heute 29) mit dem Sehen und hatte immer ein ungutes Gefühl, ob ich wirklich jemanden mit einem Laser an meine Augen ranlassen soll oder nicht.\nIch habe dann nach sehr langem überlegen mich vor drei Monaten dennoch dazu entschieden gehabt meine Augen zu lasern. Daraufhin hab ich einen ganzen Monat gebraucht um eine gute Augenklinik zu finden, der ich vertraue und mich sicher fühle.\nNach langem hin und her, nach besuchen von verschiedenen Kliniken entschied ich mich endlich für Betterview (Aarau) und es war die beste Entscheidung, die ich getroffen habe. Ich hatte heute meine letzte Kontrolle und ich sehe mindestens 150% und habe keinerlei Nebenwirkungen oder derartiges!\n\nIch wurde als Klient ernstgenommen und nicht so wie eine „Nummer“ (wie in manch anderen Kliniken) abgearbeitet.\nJeder Mitarbeiter in Betterview mit dem ich was zu tun hatte (kenne leider die Namen nicht mehr) war sehr professionell, freundlich und ich habe mich jede Sekunde wohl gefühlt.\n\nDa ich selbst auf betterview durch die google Bewertungen Aufmerksam geworden bin, fühle ich mich jetzt gezwungen, so eine Bewertung hier abzugeben, um mit anderen, die selbst zweifeln wie ich damals, meine positiven Erfahrungen zu teilen.\n\n5/5 Sterne für betteriew in Aarau in allen Hinsichten.\n\nDanke nochmals an das ganze Team!\n\nFreundliche Grüsse\n\nM.I\n\n(Translated by Google)\nGood day everyone\n\nI've had vision problems for 10 years (I'm 29 today) and always had a bad feeling about whether or not I should really let someone use a laser on my eyes.\nAfter thinking about it for a long time, I decided to have my eyes lasered three months ago. It then took me a whole month to find a good eye clinic that I trust and feel safe.\nAfter a lot of back and forth, after visiting various clinics, I finally decided on Betterview (Aarau) and it was the best decision I made. I had my last check today and I see at least 150% and have no side effects or anything!\n\nI was taken seriously as a client and not treated like a “number” (as in some other clinics).\nEvery employee at Betterview that I had to do with (unfortunately I can't remember their names) was very professional, friendly and made me feel comfortable every second.\n\nSince I became aware of betterview through the Google reviews, I now feel compelled to post a review here in order to share my positive experiences with others who have doubts like I did back then.\n\n5/5 stars for betteriew in Aarau in all respects.\n\nThanks again to the whole team!\n\nKind regards\n\nM.I","createTime":"2023-12-23T09:36:53.105905Z","updateTime":"2023-12-23T09:36:53.105905Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkqp2W1zlbtclcMzy_N8Rkqiv8koaA7wXvhzfJ179BUcDWW37tFinvs2wIRFp1P0FL9LkYH"},{"reviewId":"AbFvOqlslRq0L3KchozToDehqZ4iOq5VBZRfiHKH3yuT_uM2Z8EvXRmH_0O8LeTudlh3Q8rvP5L8JA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWXpyv-NxDbaJwy4_Np7W_UbRqGG0v8yVEzQdO7qfjPNJ5OuU-d=s120-c-rp-mo-br100","displayName":"Marek Siegrist"},"starRating":"FIVE","comment":"Alle waren super lieb und zuvorkommend. Ich hatte den Eingriff am 21.12.2023. Ich würde sofort wider die Behandlung bei ihnen machen.\n\n(Translated by Google)\nEveryone was super nice and accommodating. I had the procedure on December 21, 2023. I would immediately stop treating them.","createTime":"2023-12-21T16:33:32.782140Z","updateTime":"2023-12-21T16:33:32.782140Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqlslRq0L3KchozToDehqZ4iOq5VBZRfiHKH3yuT_uM2Z8EvXRmH_0O8LeTudlh3Q8rvP5L8JA"},{"reviewId":"AbFvOqkeGMJNJvGRrHL-qbVaTA2GLxVCl5QS2Rh0Mfp7Ip2DRl3TkG-Eq0Ushx5dp9aM4DUenDbs","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW56POmGeXWgTIw5cBDqyANyYXcpbPmp_l2jR9ZXuPvapXRuyHOEg=s120-c-rp-mo-ba3-br100","displayName":"Michael Muth"},"starRating":"FIVE","comment":"Sehr cooles Team, befand mich sehr angenehm Betreut bei jeder Behandlung und sogar der Op, die war erfolgreich und hat mir sehr viel Selbstbewusstsein gegeben. Danke ans Team\n\n(Translated by Google)\nVery cool team, I was very pleasantly looked after during every treatment and even the operation, which was successful and gave me a lot of self-confidence. Thanks to the team","createTime":"2023-12-19T20:58:21.098540Z","updateTime":"2023-12-19T20:58:21.098540Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkeGMJNJvGRrHL-qbVaTA2GLxVCl5QS2Rh0Mfp7Ip2DRl3TkG-Eq0Ushx5dp9aM4DUenDbs"},{"reviewId":"AbFvOqkbuGxyvzp6weSDr8kkmOTEbcc0oKv2d5WZ_4X92BAxV1ML6Bwg-3-C0SlTuS4oMxJEndGJKw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLCgfmlzltXXhpEsldBZZHr30ejN8Q278byWiLxKtnjHOuaRg=s120-c-rp-mo-br100","displayName":"Xioumin Ha"},"starRating":"FIVE","comment":"Ich kann Betterview wärmstens weiterempfehlen. Guter Service und eine sehr angenehme/kollegiale Atomsphäre.\nDie Beratung ist von anfang (Beratung) bis zum ende (Nachkontrolle) top.\n\n(Translated by Google)\nI can highly recommend Betterview. Good service and a very pleasant/collegial atmosphere.\nThe advice is top notch from the beginning (advice) to the end (follow-up inspection).","createTime":"2023-12-09T17:28:39.821381Z","updateTime":"2023-12-09T17:28:39.821381Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkbuGxyvzp6weSDr8kkmOTEbcc0oKv2d5WZ_4X92BAxV1ML6Bwg-3-C0SlTuS4oMxJEndGJKw"},{"reviewId":"AbFvOqkQqtH1h4uWQa8aMwQG3EZ5tJldTfIm0dCy5JDdKYtqjKcCqo5-t4UW9xw5ScPX0n4PNWYALA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUJ8Hnr6lN-O4EwilyZZlzFfc_UiyrRZ8Y4aiyypUxLJHBaND94=s120-c-rp-mo-br100","displayName":"Caner Boss"},"starRating":"FIVE","comment":"Super Team. Super Ärzte. Alles ist sehr gut gelaufen, auch die Heilungsprozess schreitet sehr gut voran. Ich kann es Jedem wirklich nur weiterempfehlen.\n\nMfG Caner B.\n\n(Translated by Google)\nGreat team. Great doctors. Everything went very well and the healing process is also progressing very well. I can really only recommend it to everyone.\n\nKind regards, Caner B.","createTime":"2023-12-07T12:46:57.430317Z","updateTime":"2023-12-07T12:46:57.430317Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkQqtH1h4uWQa8aMwQG3EZ5tJldTfIm0dCy5JDdKYtqjKcCqo5-t4UW9xw5ScPX0n4PNWYALA"},{"reviewId":"AbFvOqlqGYGpkqR1PtfxiDc7FzWpYxptlBv_uo-1DexdzS6dXNlhwXnmnQMvRRZA9CDZsHSTkwDATw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLLZh4MlWqefioyHB_EUCbd6m1EeU74FDBgUtCVSVTIWP-Riw=s120-c-rp-mo-br100","displayName":"David Tanner"},"starRating":"FIVE","comment":"Super Team, Top Beratung und Ergebnis\n\n(Translated by Google)\nGreat team, top advice and results","createTime":"2023-12-05T09:54:17.950649Z","updateTime":"2023-12-05T09:54:17.950649Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqlqGYGpkqR1PtfxiDc7FzWpYxptlBv_uo-1DexdzS6dXNlhwXnmnQMvRRZA9CDZsHSTkwDATw"},{"reviewId":"AbFvOqny66dDdPSGoH60-sBH0swrDMn3y8kuTP-psZsySwVQfZW1ew_kC88nk7sMzMCEn2WLkpvdwQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJZrWWIM5-0xdFfwuvpp3LL31a4j6SAEnsk5H4q7vUp0ajemw=s120-c-rp-mo-br100","displayName":"arber ukaj"},"starRating":"FIVE","comment":"Super Hilfreich und meine Sehkraft hat sich stark verbessert\n\n(Translated by Google)\nSuper helpful and my eyesight has improved greatly","createTime":"2023-11-30T16:40:53.484885Z","updateTime":"2023-11-30T16:40:53.484885Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqny66dDdPSGoH60-sBH0swrDMn3y8kuTP-psZsySwVQfZW1ew_kC88nk7sMzMCEn2WLkpvdwQ"},{"reviewId":"AbFvOqkgJ5nV4qh2w7rZEXhVGRWQJ4iztB3yalG28wqJRpiY30RjokDX4M7pf-ZPr5r8QcE3sr3I","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ_qTaY_KuM_pOBpWt0qekFuiAfzSwriA8pt9RA7G25uTgqxA=s120-c-rp-mo-br100","displayName":"Berkay Celik"},"starRating":"FIVE","comment":"Vor knapp vier Wochen habe ich mich einer Femto Lasik-Behandlung bei Betterview unterzogen, und meine Erfahrung war durchweg positiv. Die gesamte Abwicklung, angefangen von der gründlichen Voruntersuchung bis zur eigentlichen Behandlung, war absolut erstklassig.\n\nDie Operation selbst war zwar etwas unangenehm, aber dank des professionellen Teams bei Betterview verlief sie komplett schmerzfrei. Nach dem Eingriff hatte ich für etwa 3-4 Stunden leichte Schmerzen, die jedoch gut zu ertragen waren. Das beeindruckende Ergebnis war jedoch, dass ich bereits am nächsten Tag eine perfekte Sicht hatte, und sämtliche Unannehmlichkeiten waren verschwunden.\n\nInsgesamt bin ich äusserst zufrieden mit meiner Entscheidung, mich für Betterview entschieden zu haben. Die Femto Lasik-Behandlung hat meine Erwartungen übertroffen, und ich kann Betterview uneingeschränkt jedem empfehlen, der eine erstklassige Augenbehandlung sucht. Vielen Dank an das gesamte Team für diese positive Erfahrung!\n\n(Translated by Google)\nI had a Femto Lasik treatment at Betterview almost four weeks ago and my experience was entirely positive. The entire process, from the thorough preliminary examination to the actual treatment, was absolutely first-class.\n\nThe surgery itself was a bit uncomfortable, but thanks to the professional team at Betterview, it was completely painless. After the procedure I had slight pain for about 3-4 hours, but it was bearable. However, the impressive result was that the very next day I had perfect vision and all discomfort was gone.\n\nOverall, I am extremely satisfied with my decision to choose Betterview. The Femto Lasik treatment exceeded my expectations and I can fully recommend Betterview to anyone looking for top-notch eye treatment. Many thanks to the entire team for this positive experience!","createTime":"2023-11-30T09:22:27.019494Z","updateTime":"2023-11-30T09:22:27.019494Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkgJ5nV4qh2w7rZEXhVGRWQJ4iztB3yalG28wqJRpiY30RjokDX4M7pf-ZPr5r8QcE3sr3I"},{"reviewId":"AbFvOqkrCzTeCiYr7yVxiQAzgXR5QkOk83Ccg6TPVNhB_qunAytSBSMklCbhcWDmggmoguXrCkUjRQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJrZYbHDwbJ_HjJtdVIVO3xduFNO5ZLCepBfllXHo6vbVQIWw=s120-c-rp-mo-br100","displayName":"Julia Leber"},"starRating":"FIVE","comment":"Ich habe vor 2.5 Monaten eine FEMTO LASIK bei betterview machen lassen und bin sehr zufrieden. Vom Anfang bis zum Schluss wurde ich sehr nett begleitet. Alle Ängste und Sorgen konnte man mir nehmen. Ich bin sehr glücklich über meine Sehqualität von 120%\nIch würde es jederzeit wieder machen und kann betterview weiterempfehlen.\n\n(Translated by Google)\nI had FEMTO LASIK done at betterview 2.5 months ago and I am very satisfied. I was accompanied very nicely from start to finish. All of my fears and worries were taken away. I am very happy with my vision quality of 120%\nI would do it again at any time and can recommend betterview.","createTime":"2023-11-17T09:40:50.972332Z","updateTime":"2023-11-17T09:40:50.972332Z","name":"accounts/111940189149971562530/locations/16114152048691452586/reviews/AbFvOqkrCzTeCiYr7yVxiQAzgXR5QkOk83Ccg6TPVNhB_qunAytSBSMklCbhcWDmggmoguXrCkUjRQ"},{"reviewId":"AbFvOqlZtIqzhpH7VwFvNpgB1_d2dkfEv6afqa_T7C3JWZx8F1epE6Q6L64iS8o7fVBWS8fTfEmM","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXoXey0GyT2WLT_AftL-OoNn1z2YH7nZ5r1zD6bjwMihdQJNxGZ=s120-c-rp-mo-br100","displayName":"Sparkling Mayonnaise"},"starRating":"ONE","comment":"Meine Erfahrung mit Betterview war leider sehr enttäuschend. Trotz der Negative Berichte habe ich mich auf das Unternehmen eingelassen – nur um am Ende enttäuscht zu werden.\n\nDie Voruntersuchungen verliefen zunächst reibungslos, bis ich den Wunsch äußerte, mit einem Arzt zu sprechen. Mir wurde zugesichert, dass dies bei der Zwischenuntersuchung möglich sei, doch ein Arzt tauchte nie auf. Letztendlich habe ich mich damit abgefunden und die restlichen erforderlichen Untersuchungen durchgeführt. Das Personal war freundlich und wirkte kompetent, konnte meine allgemeinen Fragen gut beantworten – jedoch waren sie bei Fragen zu möglichen Risiken sehr zurückhaltend.\n\nMir wurde ein OP-Termin gegeben, da es hieß, meine Augen seien in perfektem Zustand und die OP sei problemlos machbar. Am Tag der Operation musste ich jedoch eine erneute Kontrolluntersuchung durchführen. Dabei wurde ein Gerät fünfmal wiederholt, weil etwas nicht funktionierte. Danach ließ man mich in einem Raum sitzen, bis plötzlich eine Ärztin hereinkam und mich hektisch mit Informationen überhäufte. Sie erklärte mir, dass meine Augen angeblich nicht für die OP geeignet seien, da ich eine beginnende Augenerkrankung hätte. Sie zeigte mir irgendwelche Messwerte, die ich nicht verstand und die sie auch nicht vernünftig erklärte. Ihre Aussage war: „Sie sollten sich mit Ihrer Brille abfinden, solange Sie noch sehen können.“ Zudem empfahl sie mir ein Kontaktlinsen-Implantat.\n\nSchockiert suchte ich umgehend eine Fachklinik auf, um eine zweite Meinung einzuholen – dort wurde mir bestätigt, dass meine Augen völlig gesund sind! Als ich mehrmals meine Untersuchungsunterlagen bei Betterview anforderte (per E-Mail und telefonisch), wurde ich konsequent ignoriert. Gleichzeitig wurde ich aber mehrfach angerufen, um mich zu einer Kontaktlinsen-Implantation zu überreden. Es wurden mir wiederholt leere Versprechungen gemacht, dass ich die Unterlagen erhalten würde – doch nichts geschah.\n\nAm Ende habe ich meine Augen in einer Fachklinik operieren lassen und bin heute mehr als froh, dass ich mich nicht auf Betterview verlassen habe.\n\nFazit: Eine unprofessionelle und enttäuschende Erfahrung. Ich kann Betterview definitiv nicht empfehlen.\n\n(Translated by Google)\nUnfortunately, my experience with Betterview was very disappointing. Despite the negative reports, I got involved with the company - only to be disappointed in the end.\n\nThe preliminary examinations initially went smoothly until I expressed the desire to speak to a doctor. I was assured that this would be possible at the interim examination, but a doctor never showed up. Ultimately I came to terms with it and did the rest of the necessary tests. The staff was friendly and seemed competent and was able to answer my general questions well - but they were very reserved when it came to questions about possible risks.\n\nI was given an appointment for surgery because they said my eyes were in perfect condition and the surgery could be done without any problems. However, on the day of the operation I had to have another check-up. A device was repeated five times because something wasn't working. I was then left to sit in a room until a doctor suddenly came in and frantically bombarded me with information. She explained to me that my eyes were apparently not suitable for the operation because I had an early eye disease. She showed me some measurements that I didn't understand and didn't explain properly. Her statement was: “You should put up with your glasses while you can still see.” She also recommended a contact lens implant.\n\nShocked, I immediately went to a specialist clinic to get a second opinion - they confirmed to me that my eyes were completely healthy! When I requested my examination documents from Betterview several times (via email and telephone), I was consistently ignored. At the same time, I was called several times to persuade me to have a contact lens implantation. I was repeatedly given empty promises that I would receive the documents - but nothing happened.\n\nIn the end, I had my eyes operated on at a specialist clinic and today I am more than happy that I didn't rely on Betterview.\n\nConclusion: An unprofessional and disappointing experience. I definitely cannot recommend Betterview.","createTime":"2025-03-03T14:52:05.218817Z","updateTime":"2025-03-03T14:52:05.218817Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqlZtIqzhpH7VwFvNpgB1_d2dkfEv6afqa_T7C3JWZx8F1epE6Q6L64iS8o7fVBWS8fTfEmM"},{"reviewId":"AbFvOqmL2rxRQ8wzDXvMEb9cUY1nkjESZWkj1uIFNxElHfbHjeejs0RpskMBI_vJ8BR5W79aEcjxCw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI8l-bLnWIxPOMwU22EcdhJ9ikXcpthArqRKDwme1ETEQ7qqQ=s120-c-rp-mo-br100","displayName":"Miro Radojkovic"},"starRating":"FIVE","comment":"\"Super Betreuung! Die Behandlung war unkompliziert und wurde in kurzer Zeit durchgeführt. Sehr zufrieden!\"\n\n(Translated by Google)\n\"Great care! The treatment was uncomplicated and was carried out in a short time. Very satisfied!\"","createTime":"2025-02-05T09:08:16.845548Z","updateTime":"2025-02-05T09:08:16.845548Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqmL2rxRQ8wzDXvMEb9cUY1nkjESZWkj1uIFNxElHfbHjeejs0RpskMBI_vJ8BR5W79aEcjxCw"},{"reviewId":"AbFvOqm-VnoPo_MrHsLOqU1rroHvl7C9m-VOy_m_E_Z44hty-4A4JUu7PvrFKqs7zTM22hmlrT-p","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUluMQ-g5VWUf9eEWV5HL64DG79cevIt20WPfLe-5MmpWL-No8=s120-c-rp-mo-br100","displayName":"Toby Probst"},"starRating":"FIVE","comment":"Ich habe mich vom ersten Augenblick an bei betterview in Basel wohlgefühlt.\n\nBei meinem ersten Besuch zur Voruntersuchung habe ich mich auch gleich zur Behandlung angemeldet.\n\nDie Betreuung durch das sympathische Team vor, während und nach der Behandlung ist sehr professionell.\n\nIch kann betterview in Basel nur weiterempfehlen!\n\n(Translated by Google)\nI felt at home at betterview in Basel from the first moment.\n\nDuring my first visit for a preliminary examination, I immediately registered for treatment.\n\nThe care provided by the friendly team before, during and after the treatment is very professional.\n\nI can only recommend betterview in Basel!","createTime":"2025-01-25T07:58:20.123155Z","updateTime":"2025-01-25T07:58:20.123155Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqm-VnoPo_MrHsLOqU1rroHvl7C9m-VOy_m_E_Z44hty-4A4JUu7PvrFKqs7zTM22hmlrT-p"},{"reviewId":"AbFvOqkY1VWpAuhlkujiYvHP2wBU_FeJ-Vvoo6Gaqh-UzC3tjR4Z1ltXRTGIBBtx-Vtvp7x3wVrE","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ7r8GjAN0cSDsHWwGN17fTzxhqRjrEElP-fIWNuKGggiRy4Q=s120-c-rp-mo-br100","displayName":"Duygu A."},"starRating":"ONE","comment":"betterview hat mir offensichtlich die falsche Methode empfohlen (Trans PRK) mit der Begründung, dass meine Hornhaut zu dünn sei. Das hatte mich gewundert, da ich paar Wochen zuvor bei einem anderen Anbieter in Basel war und der mir genau das Gegenteil gesagt hatte. Zu dieser Zeit wurde dann auch die Kassensturz Folge ausgestrahlt und ich wurde dann natürlich sehr stutzig über betterview. Um mir eine Drittmeinung zu holen, bin ich zur Augenklinik in Basel, habe die Befunde von betterview und des anderen Anbieters gezeigt. Der Arzt hat mir bestätigt, dass mir betterview eine falsche Empfehlung gegeben hat und dass ihre Aussage bezüglich der Dicke der Hornhaut so nicht stimmt. Der Arzt hat auch ausdrücklich gesagt, betterview am besten zu vermeiden!\n\nDaher würde ich allen anderen Kunden empfehlen sich nicht nur auf die Meinung von betterview zu stützen und definitiv eine Zweitmeinung zu holen!\n\nFür mich kommt dieses Unternehmen auf alle Fälle nicht mehr in Frage, da es mir nicht kompetent und vertrauenswürdig erscheint.\n\nÜbrigens habe ich bemerkt, dass viele negative Bewertungen von anderen Kunden fleißig gelöscht werden.\n\n(Translated by Google)\nBetterview obviously recommended the wrong method to me (Trans PRK) on the grounds that my cornea was too thin. This surprised me because I had been to another provider in Basel a few weeks earlier and they had told me exactly the opposite. At that time the Kassen Crash episode was broadcast and of course I became very suspicious about betterview. To get a third opinion, I went to the eye clinic in Basel and showed the results from betterview and the other provider. The doctor confirmed to me that betterview had given me the wrong recommendation and that their statement regarding the thickness of the cornea was not correct. The doctor also specifically said it was best to avoid betterview!\n\nI would therefore recommend that all other customers not only rely on betterview's opinion and definitely get a second opinion!\n\nIn any case, this company is no longer an option for me because it does not seem competent and trustworthy to me.\n\nBy the way, I noticed that many negative reviews from other customers are being diligently deleted.","createTime":"2025-01-21T21:21:55.070132Z","updateTime":"2025-01-21T21:21:55.070132Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqkY1VWpAuhlkujiYvHP2wBU_FeJ-Vvoo6Gaqh-UzC3tjR4Z1ltXRTGIBBtx-Vtvp7x3wVrE"},{"reviewId":"AbFvOqkvZnj2rFShbEdOGA1nAM9mzFsmbeGdOiNqvA07DtI5OdRKdIs7gtxACXAI34faXCn-5jCfXQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVOP6D7ECf0KxomiEKptnahre6bkHY3nXOh5gpbQMLdw3RdhMs=s120-c-rp-mo-br100","displayName":"Marco"},"starRating":"TWO","createTime":"2025-01-15T14:17:06.821291Z","updateTime":"2025-01-15T14:17:06.821291Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqkvZnj2rFShbEdOGA1nAM9mzFsmbeGdOiNqvA07DtI5OdRKdIs7gtxACXAI34faXCn-5jCfXQ"},{"reviewId":"AbFvOqlcMDn_8HqJzLGWq5XnwAlTSi-KJEj117-jOe09rW_da_prK3BAgxHrHUJs1NnsGAt9uyIX","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUUG3p9sGuioSd1374K89RzPfpLx8X3QTMWgt-EHxpWM5zC-MDM=s120-c-rp-mo-ba5-br100","displayName":"Tamara Schmidberger"},"starRating":"FIVE","comment":"Ich bin Zufrieden, der Gesamte Ablauf ist Professionell und Strukturiert.\nIch habe alle Optionen Erklärt bekommen und eine Lösung vorgeschlagen bekommen, die zu meiner Situation passt.\n\nDas Team ist sehr freundlich und kümmert sich. Termine werden dir auch per Mail gesendet und am Tag zuvor kommt die Erinnerung...\n\nAlles einfach gut Organisiert.\n\n(Translated by Google)\nI am satisfied, the entire process is professional and structured.\nI was explained all options and suggested a solution that fits my situation.\n\nThe team is very friendly and caring. Appointments are also sent to you by email and the reminder comes the day before...\n\nEverything is simply well organized.","createTime":"2025-01-03T05:35:42.214819Z","updateTime":"2025-01-03T05:35:42.214819Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqlcMDn_8HqJzLGWq5XnwAlTSi-KJEj117-jOe09rW_da_prK3BAgxHrHUJs1NnsGAt9uyIX"},{"reviewId":"AbFvOqkxoVyULw7lijFUV7BYQEK_6QO1g9nrU1p8uwciU64861KCcAw4vW7PfjHgBJ_jJsJfj9hO","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJvKIGW_pIM-yUBZY371_I0Ge7nSUj0nLoOpeCTEtE30RNKOA=s120-c-rp-mo-ba2-br100","displayName":"Yasmine G"},"starRating":"FIVE","comment":"Super Beratung, extrem freundliche Angestellte und ich bin sehr zufrieden mit dem Ergebnis! Ich konnte schnell einen Termin vereinbaren und alles lief wie am Schnürchen. Kann ich so nur weiterempfehlen!\n\n(Translated by Google)\nGreat advice, extremely friendly employees and I am very happy with the result! I was able to quickly make an appointment and everything went like clockwork. I can only recommend it!","createTime":"2024-12-03T00:07:48.113431Z","updateTime":"2024-12-03T00:07:48.113431Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqkxoVyULw7lijFUV7BYQEK_6QO1g9nrU1p8uwciU64861KCcAw4vW7PfjHgBJ_jJsJfj9hO"},{"reviewId":"AbFvOqnwSCLvorQRTSrbhNQqSWtyeMlmCWl8y5Sh37giqdJAVMzU3_dwqoyh9UEv-4oqwcOiB3XxWA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ-GyrcJ5D71W5O8Q_NXMUVY9qC-qfKBzBjZVbrrdLMMHShfQ=s120-c-rp-mo-br100","displayName":"Nicole Kaiser"},"starRating":"FIVE","comment":"Ich hatte meine ICL bei betterview in Basel vor einem Tag und bin sehr zufrieden mit allem. Die Betreuung vo Anfang an war top. Fragen vorallem per Mail wurden immer zur vollsten Zufriedenheit und sehr schnell beantwortet. Die Behandlung selber verlief auch sehr gut und schnell. Ich hatte keine Schmerzen danach. Die Sehleistung ist noch nicht ganz da aber schon super gut. Ich freue mich so! Danke betterview für all diese positiven Erfahrungen und die völlig neue Sichtweise. Würde ich immer wieder weiterempfehlen.\n\n(Translated by Google)\nI had my ICL at betterview in Basel a day ago and am very happy with everything. The support right from the start was top. Questions, especially by email, were always answered to the fullest satisfaction and very quickly. The treatment itself also went very well and quickly. I had no pain afterwards. The visual performance isn't quite there yet but it's already super good. I'm so happy! Thank you betterview for all these positive experiences and the completely new perspective. I would recommend it again and again.","createTime":"2024-11-28T13:08:10.661069Z","updateTime":"2024-11-28T13:08:10.661069Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqnwSCLvorQRTSrbhNQqSWtyeMlmCWl8y5Sh37giqdJAVMzU3_dwqoyh9UEv-4oqwcOiB3XxWA"},{"reviewId":"AbFvOqnbVfyuluEGR1hzieD0nGm4VRcw5o7KD55s_2aQp13kwc3iYLfewJkX07uo5uHhgi3_yXRr","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLMhTDVrkzQnjgfMjZAL77UZo2ysuMzggGe2HAU8iZbQYdwbs0=s120-c-rp-mo-ba4-br100","displayName":"Suru Vijeyan"},"starRating":"FIVE","comment":"Perfekte Erfahrung mit der Trans-PRK bei Betterview!\n\nIch habe mich kürzlich bei Betterview für eine Trans-PRK-Laserbehandlung entschieden, und ich könnte nicht zufriedener sein! Von Anfang bis Ende war der gesamte Prozess professionell, transparent und sehr gut organisiert.\n\nDas Beratungsgespräch verlief äußerst informativ. Das Team hat sich viel Zeit genommen, um meine Fragen zu beantworten und mir die bestmögliche Behandlungsmethode zu empfehlen. Die Entscheidung für Trans-PRK fiel mir dank der ausführlichen Erklärungen leicht.\n\nDer Eingriff selbst war überraschend schnell und schmerzfrei. Während der Behandlung fühlte ich mich gut betreut, da das medizinische Personal jederzeit beruhigend und kompetent zur Seite stand. Auch die Nachsorge war vorbildlich – ich erhielt detaillierte Anweisungen und alle notwendigen Pflegeprodukte, was den Heilungsprozess erleichterte.\n\nDas Endergebnis übertrifft meine Erwartungen bei Weitem! Meine Sehkraft ist jetzt gestochen scharf, und das Gefühl, keine Brille oder Kontaktlinsen mehr zu benötigen, ist einfach unbezahlbar. Der gesamte Prozess verlief reibungslos und ich würde Betterview jedem weiterempfehlen, der über eine Augenlaserbehandlung nachdenkt.\n\nVielen Dank an das grossartige Team – ihr habt mein Leben verändert! :-)\n\n(Translated by Google)\nPerfect experience with Trans-PRK at Betterview!\n\nI recently chose Trans-PRK laser treatment at Betterview and I couldn't be happier! From start to finish the entire process was professional, transparent and very well organized.\n\nThe consultation was extremely informative. The team took a lot of time to answer my questions and recommend the best possible treatment method. The decision for Trans-PRK was easy for me thanks to the detailed explanations.\n\nThe procedure itself was surprisingly quick and painless. During the treatment I felt well looked after as the medical staff were always available to provide reassuring and competent support. The aftercare was also exemplary - I received detailed instructions and all the necessary care products, which made the healing process easier.\n\nThe end result far exceeded my expectations! My vision is now razor sharp and the feeling of no longer needing glasses or contact lenses is simply priceless. The entire process went smoothly and I would recommend Betterview to anyone considering laser eye surgery.\n\nThank you to the great team – you changed my life! :-)","createTime":"2024-09-28T14:05:24.103867Z","updateTime":"2024-09-28T14:05:24.103867Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqnbVfyuluEGR1hzieD0nGm4VRcw5o7KD55s_2aQp13kwc3iYLfewJkX07uo5uHhgi3_yXRr"},{"reviewId":"AbFvOqkClIVV1w-sE35-x1h3Xisn5ZwBGAw7dWxTuWCpUiZmeXhPznUpYF63CKn2VBieENMY9BaBJQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJtxcgXj9gf6QOpy55NkNWRL88dTBa9clxA3hJEPUYsnrXhlg=s120-c-rp-mo-br100","displayName":"Nathalie Klar"},"starRating":"FIVE","comment":"Hatte gestern einen Linsenaustausch. Es war absolut schmerzfrei und ich wurde zu jederzeit kompetent und sympatisch betreut. Kann ich nur weiter empfehlen! Nach 36 Jahren endlich brillenfrei 🤩\n\n(Translated by Google)\nHad a lens replacement yesterday. It was absolutely painless and I was looked after competently and sympathetically at all times. I can only recommend it! Finally free of glasses after 36 years 🤩","createTime":"2024-09-18T17:43:13.407795Z","updateTime":"2024-09-18T17:43:13.407795Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqkClIVV1w-sE35-x1h3Xisn5ZwBGAw7dWxTuWCpUiZmeXhPznUpYF63CKn2VBieENMY9BaBJQ"},{"reviewId":"AbFvOqmHenT0N5UbtlyXcKpsGWR8IbC7tZeulsop900Qb0kd6ErDWubLDEhdKHEBmURNwKbbyTaw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJD1K2uCppzjxaOQKxMJu1apfFFdaML82blvmRmEDqESSmr_g=s120-c-rp-mo-br100","displayName":"Petrit Kameri"},"starRating":"FIVE","comment":"Mega freundliches Team und super Beratung!\n\n(Translated by Google)\nMega friendly team and great advice!","createTime":"2024-07-31T11:15:28.048612Z","updateTime":"2024-07-31T11:15:28.048612Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqmHenT0N5UbtlyXcKpsGWR8IbC7tZeulsop900Qb0kd6ErDWubLDEhdKHEBmURNwKbbyTaw"},{"reviewId":"AbFvOqmFPNnmEGqOFs-Vwygyzv2kywOJ-5KIkzD6H4vsvJ3SyFbJtKKpBEpTmY0bih9Bb_AiZgMm","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLRUOb59QRPU17zKzanbItKsD100ZlAE9NlIAuXFsGKhnWH8g=s120-c-rp-mo-br100","displayName":"C. P."},"starRating":"FIVE","comment":"Danke an das gesamte Team in Basel! Von Anfang bis Ende super Betreuung. Habe wieder volle Sehkraft :)\n\n(Translated by Google)\nThanks to the entire team in Basel! Great support from start to finish. I have full vision again :)","createTime":"2024-07-15T12:16:51.169832Z","updateTime":"2024-07-15T12:16:51.169832Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqmFPNnmEGqOFs-Vwygyzv2kywOJ-5KIkzD6H4vsvJ3SyFbJtKKpBEpTmY0bih9Bb_AiZgMm"},{"reviewId":"AbFvOqmvD4F1OtlcIjOrKEV_Kfvd-TGwdzx_9CGFxXhMde3WWSGhfnUXOHafPsS_g6SpqYbp4In_4Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjULvH-C8mHYbG-l5Y5qGkh_6D93rLOkVsaPlg3d7rnzls3VhJXe8w=s120-c-rp-mo-br100","displayName":"A. M."},"starRating":"FIVE","createTime":"2024-07-06T14:12:04.534264Z","updateTime":"2024-07-06T14:12:04.534264Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqmvD4F1OtlcIjOrKEV_Kfvd-TGwdzx_9CGFxXhMde3WWSGhfnUXOHafPsS_g6SpqYbp4In_4Q"},{"reviewId":"AbFvOqlgjI5JCM6etvk8PRYE7sdBvZnhR5kRDEMEmeYzTpFxez7yBSxjzRo6DD9ljAiA5t7-0Tx2","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX27QMtoKm5e-_Q2JtdZWiVMM63bkFp_6nvr_VTzw1ig9dRC6dH=s120-c-rp-mo-br100","displayName":"Gani Haliti"},"starRating":"FIVE","comment":"Von der ersten Beratung bis zum letzten Untersuchung nach der Laser Operation sehr zu frieden kann es nur weiterempfehlen 👍🏻\nVielen Dank an das Team 👍🏻\n\n(Translated by Google)\nFrom the first consultation to the last examination after the laser operation, I was very satisfied and can only recommend it 👍🏻\nMany thanks to the team 👍🏻","createTime":"2024-05-20T16:46:29.176795Z","updateTime":"2024-05-20T16:46:29.176795Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqlgjI5JCM6etvk8PRYE7sdBvZnhR5kRDEMEmeYzTpFxez7yBSxjzRo6DD9ljAiA5t7-0Tx2"},{"reviewId":"AbFvOqnddSr2BPJnt6r9MRw9kENjXyJ4VpgkNuBbtK3xT_NbYjsPGJcNhec9QO6mI9Hipm6PZmIZWg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKbCnHdPvH35kyhObTzc-1gz2fqfy1AcCZpKvnDwlhgYMJTYg=s120-c-rp-mo-br100","displayName":"denis ibraimi"},"starRating":"FIVE","comment":"Grossen Dank and das Betterview Team. Anfangs war ich sehr skeptisch was eine Laserbehandlung betrifft aber nach 20Jahren Brillen tragen habe ich den Schritt gewagt und mich für eine Femto Lasik behandlung entschieden. Ich bin überglücklich mit dem Resultat ich sehe besser ohne Brille als vor der Behandlung mit Brille. Dank dem Team habe ich mich Vor und Nach der Op sehr sicher gefühlt. Nochmals Danke Betterview Team und für jeden Brillen träger der die Brille Satt hat kann ich eine Laserbehandlung nur empfehlen Ihr werdet es nicht bereuen 🤩🤩🤩\n\n(Translated by Google)\nBig thanks to the Betterview team. At first I was very skeptical about laser treatment but after wearing glasses for 20 years I took the step and decided on Femto Lasik treatment. I am overjoyed with the result. I see better without glasses than I did before the treatment with glasses. Thanks to the team, I felt very safe before and after the operation. Thanks again Betterview team and I can only recommend laser treatment for every glasses wearer who is tired of glasses. You won't regret it 🤩🤩🤩","createTime":"2024-05-05T10:59:29.411251Z","updateTime":"2024-05-05T10:59:29.411251Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqnddSr2BPJnt6r9MRw9kENjXyJ4VpgkNuBbtK3xT_NbYjsPGJcNhec9QO6mI9Hipm6PZmIZWg"},{"reviewId":"AbFvOqljuYB6V7Lhf4Xt-Q6LttOkz2Fr5wGTubwOMr-fEs_sJS6lrvbmgl45Yeyyv_kEla4iS5C0rQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXC6kJ_86BI8PnusGy0SHvkH2bF2PL9j1k1X9T4h2VnpdbOa3-F=s120-c-rp-mo-br100","displayName":"Salman Mónika"},"starRating":"FIVE","comment":"Ich bin mit der Behandlung sehr zufrieden. Vor der Operation waren sie gut darüber informiert, was passieren würde. Die Behandlung war schmerzlos, nur am Anfang war es etwas unangenehm. Die Mitarbeiter waren sehr nett und hilfsbereit, sie haben alle meine Fragen gerne beantwortet. Ich kann sie nur weiterempfehlen.\n\n(Translated by Google)\nI am very satisfied with the treatment. Before the operation, they were well informed about what was going to happen. The treatment was painless, although it was a little uncomfortable at first. The staff were very nice and helpful, they were happy to answer all of my questions. I can only recommend her.","createTime":"2024-04-22T13:50:41.454048Z","updateTime":"2024-04-22T13:50:41.454048Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqljuYB6V7Lhf4Xt-Q6LttOkz2Fr5wGTubwOMr-fEs_sJS6lrvbmgl45Yeyyv_kEla4iS5C0rQ"},{"reviewId":"AbFvOqmP8-5Dx82gLJA2Z0N7rE3qqxYh5olJF12iuCxBUCvIyZYPyOFRKu4dHrsLOFKIrqbfpHqX","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIqC89_UyAWEuA0wE_gZyKg7oQ9qc46ntTIxcmUBgIo0AaQ=s120-c-rp-mo-br100","displayName":"Kingofthenorth"},"starRating":"FIVE","createTime":"2024-04-22T13:10:15.156060Z","updateTime":"2024-04-22T13:10:15.156060Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqmP8-5Dx82gLJA2Z0N7rE3qqxYh5olJF12iuCxBUCvIyZYPyOFRKu4dHrsLOFKIrqbfpHqX"},{"reviewId":"AbFvOqktYs9jgAVbhIluGBUEGn_zLXytAL9O7iIO7E25ZoB2kTNIkYvBqu6CWJhHtwudpj4zBN--sw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW276uw7ifKYmtiZnU3TMxFOkc_HWsjfgD1xhPNEuN_xfJRwkP9=s120-c-rp-mo-br100","displayName":"Annina Sigrist-Aubert"},"starRating":"FIVE","comment":"Unkompliziert, persönlich, zuvorkommend, kompetent. Auf meine persönlichen Bedürfnisse wurde vollumfänglich eingegangen, ich habe mich gehört und sehr gut aufgehoben gefühlt. Ich bin mit der Betreuung, der Behandlung und dem Ergebnis sehr zufrieden.\n\n(Translated by Google)\nUncomplicated, personal, courteous, competent. My personal needs were fully addressed, I felt listened to and very well looked after. I am very satisfied with the care, the treatment and the result.","createTime":"2024-04-15T13:15:26.319926Z","updateTime":"2024-04-15T13:15:26.319926Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqktYs9jgAVbhIluGBUEGn_zLXytAL9O7iIO7E25ZoB2kTNIkYvBqu6CWJhHtwudpj4zBN--sw"},{"reviewId":"AbFvOqkPMHGJHBTXLlII7eSqdnhn6QD8oqQmFYEfOu6oIO-E2J7z_fthqBz2pmhJ0p8kIjUnvDVhKw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKRHUhQiD5b7af2sRStYewF0dxhMx5LSCdAWFvQIVmXn6rOwg=s120-c-rp-mo-br100","displayName":"Marisol Souto"},"starRating":"FIVE","createTime":"2024-03-27T15:58:25.958622Z","updateTime":"2024-03-27T15:58:25.958622Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqkPMHGJHBTXLlII7eSqdnhn6QD8oqQmFYEfOu6oIO-E2J7z_fthqBz2pmhJ0p8kIjUnvDVhKw"},{"reviewId":"AbFvOqkDDleEx26h-bmjP7EKeByPxiBj7-tYHzKHaUFdrbKoyB0B4eT-NuaqTpwTzgkG2v57BxkFkw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVtV5uvFTIjC3p0J7O_o7rPRYxQWPwPjhn5-LVn2AkYYyRSvJsl=s120-c-rp-mo-br100","displayName":"smnero"},"starRating":"FIVE","comment":"Von der Voruntersuchung bis hin zu der vorletzten Nachuntersuchung war ich zufrieden. Der Kontakt wirkte zwanglos, direkt als auch professionell. Bin rundum zufrieden. Was für eine Erleichterung, nach 20 Jahren Sehhilfe tragen, inzwischen ohne Brille durch den Alltag zu finden.\nVom Empfangsteam bis zum behandelnden Arzt stets sehr zufrieden und wohl umsorgt gewesen. Die Praxis in Basel kann ich wärmstens weiterempfehlen.\nIn ungefähr einem Monat muss ich noch zu der letzten Untersuchung, dann gibts ein Update.\n\n(Translated by Google)\nFrom the preliminary examination to the penultimate follow-up examination, I was satisfied. The contact seemed informal, direct and professional. I'm completely satisfied. What a relief, after 20 years of wearing visual aids, to now be able to get through everyday life without glasses.\nFrom the reception team to the attending doctor, I was always very satisfied and well looked after. I can warmly recommend the practice in Basel.\nI have to go for the final check-up in about a month and then there will be an update.","createTime":"2024-02-28T05:00:32.383124Z","updateTime":"2024-02-28T05:00:32.383124Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqkDDleEx26h-bmjP7EKeByPxiBj7-tYHzKHaUFdrbKoyB0B4eT-NuaqTpwTzgkG2v57BxkFkw"},{"reviewId":"AbFvOqmfluIy7crH-IVp18iNzZT2cAeHkQ0t6DCBa2uDDTpSlaTtKGZcr0ySpJ-QGJUzobTkm25UZw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK-2vnNQpJGDd9w4crdBA1kDL2Lynzoq8p2Gy7FoZgNVxzjZg=s120-c-rp-mo-ba3-br100","displayName":"Gil Daniel"},"starRating":"FIVE","createTime":"2024-02-22T11:29:31.941913Z","updateTime":"2024-02-22T11:29:31.941913Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqmfluIy7crH-IVp18iNzZT2cAeHkQ0t6DCBa2uDDTpSlaTtKGZcr0ySpJ-QGJUzobTkm25UZw"},{"reviewId":"AbFvOqkVU_FhR370b6gkX-wb9Po4muMhGV8sAEJnLqB_v7TdweDlytIoexyAM7jjnoIkqGaQyu5B","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLuHnG9r-uICSHavcrhEOGyjIYlS0s3WCiPEzvUM9KM3r-bwg=s120-c-rp-mo-br100","displayName":"klaus lindenmeyer"},"starRating":"FIVE","createTime":"2024-02-16T09:52:02.137031Z","updateTime":"2024-02-16T09:52:02.137031Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqkVU_FhR370b6gkX-wb9Po4muMhGV8sAEJnLqB_v7TdweDlytIoexyAM7jjnoIkqGaQyu5B"},{"reviewId":"AbFvOqnnDxN9dzs5yv-NDgIxzyTkYN8ld3JvNBNTe8kHDeArCeOGxLwZZtgviFv1V2Em5teB3dCQfw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWkreff1n75aCYtvYSQQhPOYbxEd4KzGxzPYa00s3ZnMOR9O3q-=s120-c-rp-mo-br100","displayName":"Peter Vesco"},"starRating":"FIVE","comment":"Absolut zufrieden mit dem ganzen Service\nGründliche Vor- wie Nachkontrole und sehr freundliche-wie kompetente Mitarbeiter\n\n(Translated by Google)\nAbsolutely happy with the whole service\nThorough pre- and post-inspection and very friendly and competent employees","createTime":"2024-02-03T10:18:14.581419Z","updateTime":"2024-02-03T10:18:14.581419Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqnnDxN9dzs5yv-NDgIxzyTkYN8ld3JvNBNTe8kHDeArCeOGxLwZZtgviFv1V2Em5teB3dCQfw"},{"reviewId":"AbFvOqm4lQc19jztNNNznoYeZwST7hVXzsxJzxw7-E6Qqv2dzOBsMrWJ372OihBEJQlZWKG_CCFDbg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVnzgGgtUtAh6Prpz4fQKJItUZquM8vdGqlNKFEfyJI6quW9EBa=s120-c-rp-mo-br100","displayName":"Andreas Falk"},"starRating":"FIVE","comment":"Sehr gut 👍\nHatte im Januar 2024 meine op.\n\nKeine Probleme\n\nKann ich jeden nur empfehlen.\n\nLasern ist easy\n\nNur das vorbereiten, wo um das Auge herum Druck aufgebaut wurde hat mich erschrocken. Beim zweiten Augen war es dann easy , da ich wusste was kommt.\n\nSupper nachkontrolliert\n\nWurde sogar mehrmals angerufen ob es mir gut geht\n\n(Translated by Google)\nVery good 👍\nHad my surgery in January 2024.\n\nNo problems\n\nI can only recommend it to everyone.\n\nLasering is easy\n\nJust preparing where pressure was building up around the eye scared me. The second time I looked it was easy because I knew what was coming.\n\nSupper checked again\n\nEven called several times to ask if I was okay","createTime":"2024-01-20T16:39:16.955462Z","updateTime":"2024-01-20T16:39:16.955462Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqm4lQc19jztNNNznoYeZwST7hVXzsxJzxw7-E6Qqv2dzOBsMrWJ372OihBEJQlZWKG_CCFDbg"},{"reviewId":"AbFvOqmseVLZwSeFBCnzFPG_vfkGDbguk9ZTSfwxjeUZXy_pZKmlxCGf-nsjKtGM9Gnd8A1F3HFgZg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXbuok81ZROj1etOynOaRDwt9YmwI_Ygk01aHvJG75ScENaDh9cYw=s120-c-rp-mo-br100","displayName":"Irina Kellenberger"},"starRating":"FIVE","comment":"Die Betreuung durch das Personal war sehr gut, alle waren sehr freundlich, zuvorkommend und hilfsbereit. Ich hatte eine kompetente Erstberatung.\n\nDie anderen Beratungen und Kontrollen liefen sehr rasch und genau ab. Die Behandlung durch Herr Dr. Winter war sehr professionell und ich habe mich sicher gefühlt dabei, weil der Arzt und das Team mich Schritt für Schritt begleitet haben.\n\nNach dem Lasern hat mein Freund mich abgeholt. Die Sonnenbrille hilft!! Nehmt eine mit. Wenn man sich an das hält was das Personal sagt wird alles gut.\nHabe am Behandlungs Tag eigendlich die meiste Zeit die Augen geschlossen gehabt und die Sonnebrille drauf.\n\nWenn die Betäubung aufhört, wird es sehr unangenehm (keine Schmerzen) dafür geben sie dir aber nochmals die Betäubenden Augentropfen mit --> eine Kopfschmerztablette dazu und alles wird gut ;) WIRKLICH!!\n\nIch sehe klar und gut, braucht seine Zeit.\n\nDie Klinik in Basel ist gut mit der ÖV zu erreichen Tram 11.\n\n(Translated by Google)\nThe support from the staff was very good, everyone was very friendly, courteous and helpful. I had a competent initial consultation.\n\nThe other consultations and controls were carried out very quickly and accurately. The treatment by Dr. Winter was very professional and I felt safe because the doctor and the team accompanied me step by step.\n\nAfter the laser, my friend picked me up. The sunglasses help!! Take one with you. If you stick to what the staff says everything will be fine.\nI actually had my eyes closed most of the time on the day of treatment and my sunglasses on.\n\nWhen the anesthesia stops, it becomes very unpleasant (no pain) but they give you the anesthetic eye drops again --> add a headache tablet and everything will be fine ;) REALLY!!\n\nI see clearly and well, takes time.\n\nThe clinic in Basel can be easily reached by public transport, tram 11.","createTime":"2024-01-18T16:53:23.446365Z","updateTime":"2024-01-18T16:53:23.446365Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqmseVLZwSeFBCnzFPG_vfkGDbguk9ZTSfwxjeUZXy_pZKmlxCGf-nsjKtGM9Gnd8A1F3HFgZg"},{"reviewId":"AbFvOqmg4ZBprAlheSRiBzc45IUxkFHkZXSWpUpoQsLv3oysMrbwhYL4zCFtkw9_NwiZrKHBVvgeVA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJSt4TX_UT2nqEYUojlUZbl6g5EwvWlgdcm5wBSos6mhxAzpA=s120-c-rp-mo-br100","displayName":"Lindita Aliu"},"starRating":"FIVE","comment":"Bin sehr zufrieden.Am Behandlungstag kann man die Augen kaum öffnen aber am anderen Tag ist es viel besser.\n\n(Translated by Google)\nI am very satisfied. On the day of treatment you can hardly open your eyes but the next day it is much better.","createTime":"2023-12-27T08:59:43.472071Z","updateTime":"2023-12-27T13:03:44.941675Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqmg4ZBprAlheSRiBzc45IUxkFHkZXSWpUpoQsLv3oysMrbwhYL4zCFtkw9_NwiZrKHBVvgeVA"},{"reviewId":"AbFvOqnPMOWzakTEyMCSTl4qP21QLgjbIuC8GkJEzkUwAri5LvdCp4wmh4QhRhmzsJc6DJzvOaon2Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ94puUwtFkKYM4yqMlKWQdDdFumvHbKGa1vPlCRxeQtnTfew=s120-c-rp-mo-br100","displayName":"Hemen Teimouri"},"starRating":"FIVE","comment":"Betterview hat meine Augenlaser-Operation perfekt durchgeführt! Das Team war absolut herausragend, und die Behandlung war einfach nur super. Ich bin begeistert von den Ergebnissen und kann Betterview uneingeschränkt empfehlen. Endlich sehe ich die Welt in einer neuen, klaren Perspektive. Danke, Betterview, für diese einzigartige Erfahrung!\n\n(Translated by Google)\nBetterview performed my laser eye surgery perfectly! The team was absolutely outstanding and the treatment was just great. I am thrilled with the results and can fully recommend Betterview. I finally see the world in a new, clear perspective. Thank you, Betterview, for this unique experience!","createTime":"2023-12-20T14:54:45.489221Z","updateTime":"2023-12-20T14:54:45.489221Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqnPMOWzakTEyMCSTl4qP21QLgjbIuC8GkJEzkUwAri5LvdCp4wmh4QhRhmzsJc6DJzvOaon2Q"},{"reviewId":"AbFvOqlheKhMgtw5OogcRPDOuRucmsOuFD_gxewzwUZPZemxfmv9z_l9q4_aiuJdHhRuSCgI4IVbTA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIjFr5HRicqWsfru3KjXvRXKeIYVgG7TYt_w1NLEP9k-fPmjQ=s120-c-rp-mo-br100","displayName":"Timo Philipp"},"starRating":"FIVE","comment":"Top Beratung, super freundliches Team und 1A Ergebnis. Die Betreuung ist sehr gut und auf Fragen werden kompetent und schnell geantwortet!\n\n(Translated by Google)\nTop advice, super friendly team and 1A results. The support is very good and questions are answered competently and quickly!","createTime":"2023-12-13T06:59:08.275064Z","updateTime":"2023-12-13T06:59:08.275064Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqlheKhMgtw5OogcRPDOuRucmsOuFD_gxewzwUZPZemxfmv9z_l9q4_aiuJdHhRuSCgI4IVbTA"},{"reviewId":"AbFvOqkUowFQiV9nSH46VPTV8XcHLsCsGy-ToyG9OCKPIa2s1Dix3kb0_L3y5G1tRLazolZjdtvZJg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK5HUrRgh9fQKY75u8tioO6TIo26069cCixzf1xJ2p5ZZty_w=s120-c-rp-mo-br100","displayName":"Semian Detreköy"},"starRating":"FIVE","comment":"Sehr freundliches Personal. Bei meiner Nachkontrolle wurde leider bei einem meiner Augen nicht die volle Sehkraft festgestellt, jedoch verlief die gratis Nachbehandlung gut und unkompliziert.\n\n(Translated by Google)\nVery friendly staff. Unfortunately, during my follow-up check, it was determined that one of my eyes did not have full vision, but the free follow-up treatment went well and uncomplicated.","createTime":"2023-12-07T11:02:40.689352Z","updateTime":"2023-12-07T11:02:40.689352Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqkUowFQiV9nSH46VPTV8XcHLsCsGy-ToyG9OCKPIa2s1Dix3kb0_L3y5G1tRLazolZjdtvZJg"},{"reviewId":"AbFvOqm7Ij0lfTAWlawnRgrhy3mAbtYiuVSnKiIABymek8yPmpuUpa5Pay5ixZsBSCGDI_Hevr0P","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJD5G340MuDlbE6d6eaO7eKD-fBXjY38ps7K-o5POf3ZWvrfmM=s120-c-rp-mo-br100","displayName":"asuka"},"starRating":"FIVE","comment":"Sehr freundliche tolle Mitarbeiter, man ist wunderbar aufgehoben.Bin sehr zufrieden mit allem.Gestern die Augen geläsert u.heute die 100%ige sehkraft zurück.Bin.soo happy danke u.der Chefarzt top 😊\nKann es nur weiterempfehlen. Danke, danke\n\n(Translated by Google)\nVery friendly, great staff, you are in wonderful hands. I am very happy with everything. I had my eyes lasered yesterday and today I have 100% vision back. I am so happy, thank you and the head doctor is great 😊\nCan only recommend it. Thank you thank you","createTime":"2023-12-02T09:20:42.201381Z","updateTime":"2023-12-02T09:20:42.201381Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqm7Ij0lfTAWlawnRgrhy3mAbtYiuVSnKiIABymek8yPmpuUpa5Pay5ixZsBSCGDI_Hevr0P"},{"reviewId":"AbFvOqnH6AfgvXOc_WPlZ36_VVCuh9-Nd6G0b0O-mZ3Qzcoa_JlL09YlDWnpqYPSTvFXJ-wKieOXGw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIBsDo2PoIuwAj70MLgWUrA0shJqjZqfLpzPAZtu0mPvBSaRmU=s120-c-rp-mo-ba3-br100","displayName":"Xandra Hubmann"},"starRating":"FIVE","comment":"unkomplizierte und kompetente Voruntersuchungen.\nBehandlung ist schnell und schmerzfrei.\nDie ersten 4 Stunden nach der Behandlung sind die Augen etwas empfindlich aber mit den Augentropfen ist es sehr gut auszuhalten.\n\nDie Behandlung war am Freitag, am Samstag bin ich erwacht und konnte jedes Blatt am Baum sehen! absolut fantastisch 🤩\n\n(Translated by Google)\nuncomplicated and competent preliminary examinations.\nTreatment is quick and painless.\nThe eyes are a bit sensitive for the first 4 hours after the treatment, but with the eye drops it is very bearable.\n\nThe treatment was on Friday, on Saturday I woke up and could see every leaf on the tree! absolutely fantastic 🤩","createTime":"2023-11-29T16:08:42.764697Z","updateTime":"2023-11-29T16:08:42.764697Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqnH6AfgvXOc_WPlZ36_VVCuh9-Nd6G0b0O-mZ3Qzcoa_JlL09YlDWnpqYPSTvFXJ-wKieOXGw"},{"reviewId":"AbFvOqn3G1f9myTdLiUuuK3RXkMQM70l-oQ3Df2VTBhRF87Dfp7hp7hCQ2laQUSUVZnmhfi9ghSM","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocL23k6nVWJKe-o8jyPVjnGKk99me6qdvNnt6KEfRUYNLkpWHA=s120-c-rp-mo-br100","displayName":"Kevin Dujmovic"},"starRating":"FIVE","comment":"Vom Erstgespräch bis hin zur Nachkontrolle verlief alles sehr seriös, sympathisch und unkompliziert. Die Mitarbeiter sind sehr kompetent und freundlich. Die Behandlung selbst ist kurzweilig und schmerzfrei, das Ergebnis mit voller Sehkraft ist bereits rasch nach dem Eingriff vorhanden. Ich würde die Augenlaserbehandlung jederzeit wieder machen und kann better view als ganzes Konzept zu 100% weiterempfehlen.\n\n(Translated by Google)\nFrom the initial consultation to the follow-up check, everything was very serious, friendly and uncomplicated. The employees are very competent and friendly. The treatment itself is short and painless, and the result with full vision is visible quickly after the procedure. I would do the laser eye treatment again at any time and can 100% recommend better view as a whole concept.","createTime":"2023-11-08T20:52:16.262162Z","updateTime":"2023-11-08T20:52:16.262162Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqn3G1f9myTdLiUuuK3RXkMQM70l-oQ3Df2VTBhRF87Dfp7hp7hCQ2laQUSUVZnmhfi9ghSM"},{"reviewId":"AbFvOqmYI8SYSgNS8oTcGCMdnehA5YaHlIXVn6qzxnq9uQLsSlFzt2Ll9NuW4v-H5AbWoO7ent2r","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUkIYcqcShbi35YBSGpF0Xx67FU-Bso2xnCG1SWRtZoYIDgF5F_=s120-c-rp-mo-br100","displayName":"Nikola Josipovic"},"starRating":"FIVE","comment":"Die Betreuung durch das Personal ist sehr gut, alle sind freundlich und hilfsbereit. Ich hatte eine kompetente Erstberatung ohne jeglichen Druck.\nDie zweiberatung und die Behandlung war sehr professionell und ich habe mich sicher gefühlt dabei, weil der Arzt und das Team mich Schritt für Schritt begleitet haben.\nIch kann es nur empfehlen.\n\nIn Basel ist die Erreichbarkeit mit den ÖV auch ein grosses Plus, da man nach der zweiten Untersuchung und der OP nicht selbst Fahren darf/ kann.\n\n(Translated by Google)\nThe support from the staff is very good, everyone is friendly and helpful. I had a competent initial consultation without any pressure.\nThe consultation and treatment were very professional and I felt safe because the doctor and the team accompanied me step by step.\nI can only recommend it.\n\nIn Basel, accessibility by public transport is also a big plus, as you are not allowed to/cannot drive yourself after the second examination and the operation.","createTime":"2023-11-08T10:07:21.255389Z","updateTime":"2023-11-08T10:12:52.540349Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqmYI8SYSgNS8oTcGCMdnehA5YaHlIXVn6qzxnq9uQLsSlFzt2Ll9NuW4v-H5AbWoO7ent2r"},{"reviewId":"AbFvOqk2KZ9jVQZ8ubVkOJviCtyo-eJ0QZtHKPTjnSWTBMUGibfWDN2UbMmGGURtmiYEA7GrMdPM_w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUZ5UBNG58PU1_06seGdwgW88D8xEUDY3V1dHBzsSfhUGV4yRP5=s120-c-rp-mo-br100","displayName":"Mino"},"starRating":"FIVE","comment":"Hatte meine Augenlaser behandlung vor 6 Tagen ( Femto Lasik ) Die Behandlung ging sehr schnell keine 15min war ich wieder draussen. Es war weder unangehnem noch schmerhaft für mich, hatte mir das alles viel schlimmer vorgestellt wie man das auf den videos sieht. Das Team war immer freundlich und kompetent wurde gut beraten so das ich mich wohl gefühlt habe bei Betterview. Kann ich nur weiter empfehlen. Vielen Dank für alles.\n\n(Translated by Google)\nI had my laser eye treatment 6 days ago (Femto Lasik). The treatment went very quickly, I was outside again in less than 15 minutes. It wasn't unpleasant or painful for me; I imagined it would be much worse, as you can see in the videos. The team was always friendly and competent and gave good advice so that I felt comfortable at Betterview. I can only recommend it. Thank you for everything.","createTime":"2023-11-08T09:27:45.798325Z","updateTime":"2023-11-08T09:27:45.798325Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqk2KZ9jVQZ8ubVkOJviCtyo-eJ0QZtHKPTjnSWTBMUGibfWDN2UbMmGGURtmiYEA7GrMdPM_w"},{"reviewId":"AbFvOqmMcGMkZjXvkPAOWaAJvcIufO5YQ7GYFy2zMxTow1FvN6VPIJq84ftCPydHqatn5yAmubxo9A","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVU1dndOSoGGApVgXQis37f0uy9ybo5fdaU3mNoTj1a-yZEHHg=s120-c-rp-mo-br100","displayName":"Adela Badnjevic-Kurtovic"},"starRating":"FIVE","comment":"Ich kann die Praxis nur weiterempfehlen. Sie sind sehr freundlich, professionell und kompetent, und ich bereue auf gar keinen Fall die Behandlung, die ich dort gemacht habe.\n\n(Translated by Google)\nI can only recommend the practice. They are very friendly, professional and competent, and I definitely don't regret the treatment I received there.","createTime":"2023-11-01T19:47:34.503676Z","updateTime":"2023-11-01T19:47:34.503676Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqmMcGMkZjXvkPAOWaAJvcIufO5YQ7GYFy2zMxTow1FvN6VPIJq84ftCPydHqatn5yAmubxo9A"},{"reviewId":"AbFvOqnaZVp-r74iCx4yUe80a6L_FrLf0X9GATpItUGXnFDRu_Gy5H4cbql-k62-YxYLjjZutJlEvA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLQndHFCi6h3ArMMQeN6cBw2Y8mQuQwcEeblqAu-V2on5X-XK0=s120-c-rp-mo-ba3-br100","displayName":"Gabriela Gavrila"},"starRating":"FIVE","comment":"When I decided that I want to do the laser eye surgery, I read lots of reviews on Google. I am 1 week post op, so now it’s time to write my opinion.\nThe betterview Basel team was great. As a non-speaking German person, they spoke to me in English, explain me everything, plan our check ins, the surgery, post op check ins, payment plan super clear. The surgery itself was fast, I did it on Friday and next Monday I was at work as normal, I work in front of the computer 8h and I manage to do everything as usual.\nOverall I am happy with this decision and I do recommend betterview clinic.","createTime":"2023-10-29T13:50:59.947821Z","updateTime":"2023-10-29T13:50:59.947821Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqnaZVp-r74iCx4yUe80a6L_FrLf0X9GATpItUGXnFDRu_Gy5H4cbql-k62-YxYLjjZutJlEvA"},{"reviewId":"AbFvOqmdTwK0JKKoce-5is-sZAjzP1NndiGXUfU7C6B7grt8awm5IGvna5lPe7v9-rJNFzbgj7C5","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIY1plVwNglL9dc0nwJNDqVnH99aiAW7DqNfB_p03N0KIC7gA=s120-c-rp-mo-br100","displayName":"Jeannine Berger"},"starRating":"FIVE","comment":"Ich habe meine Augen im August gelasert. Alles gut gegangen. Die Behandlung war schon unangenehm aber nicht schmerzhaft. Wurde auch gut beraten und hatte bei allen Terminen (Voruntersuchungen, Nachkontrollen) wirklich nur mit freundlichem Personal zu tun. Ich kann das Team von Basel nur empfehlen.\n\n(Translated by Google)\nI had my eyes lasered in August. Everything went well. The treatment was uncomfortable but not painful. I also received good advice and only dealt with friendly staff at all appointments (preliminary examinations, follow-up examinations). I can only recommend the Basel team.","createTime":"2023-10-20T18:05:00.150714Z","updateTime":"2023-10-20T18:05:00.150714Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqmdTwK0JKKoce-5is-sZAjzP1NndiGXUfU7C6B7grt8awm5IGvna5lPe7v9-rJNFzbgj7C5"},{"reviewId":"AbFvOqkCgLN7OhJuDz0cQ5UIobVJHaWsa3tuDefOrYsz3hcbtcZAsqfiJZ_m789maZPbY_rGu2bceA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWGtg5QAKx29iOJ0DvCrkZ86deM5GqTe9KnY_tDNDvVmN_tPwQ=s120-c-rp-mo-br100","displayName":"Hassane"},"starRating":"FIVE","comment":"Vielen Dank für die gute Behandlung und den guten Service und ein besonderer Dank geht an das Basl Team\n\n(Translated by Google)\nThank you for the good treatment and service and a special thank you to the Basl team","createTime":"2023-09-22T09:28:22.883645Z","updateTime":"2023-09-22T09:28:22.883645Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqkCgLN7OhJuDz0cQ5UIobVJHaWsa3tuDefOrYsz3hcbtcZAsqfiJZ_m789maZPbY_rGu2bceA"},{"reviewId":"AbFvOqkm8jLUmsY29k5CE06RMVfAoJkGIogoF1R6iEJQ-lqXknp9kxOeH-rL8DeEd8kdEeSHQhHb","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKyHDDjJBGvCIe7l26LKQ4cd4tB_laUfmkXx84AJ52zTaRx3A=s120-c-rp-mo-br100","displayName":"Jasmina Kahrimanovic"},"starRating":"FIVE","createTime":"2023-09-21T07:23:50.157719Z","updateTime":"2023-09-21T07:23:50.157719Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqkm8jLUmsY29k5CE06RMVfAoJkGIogoF1R6iEJQ-lqXknp9kxOeH-rL8DeEd8kdEeSHQhHb"},{"reviewId":"AbFvOqkH5ME_lW-Xj1cJ0nodIargRZXOD1129A1SIJEVPDKYPJ2L-CavJqMr_gIV-SgbTxm6vhsSSg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLXD0ybrtysb3c_pBTM0esbJV5An0tqA1w13oLmXN0VCjw6Ug=s120-c-rp-mo-br100","displayName":"Maidana Juan"},"starRating":"FIVE","comment":"Sehr empfehlenswert. Cooles Team. Ambient sehr modern.\n\n(Translated by Google)\nHighly recommended. Cool team. Ambient very modern.","createTime":"2023-09-20T07:06:19.346587Z","updateTime":"2023-09-20T16:01:34.051589Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqkH5ME_lW-Xj1cJ0nodIargRZXOD1129A1SIJEVPDKYPJ2L-CavJqMr_gIV-SgbTxm6vhsSSg"},{"reviewId":"AbFvOqndpTckceoadSRR8cxDGvMM8jvL45vSzrNRSXF3eYG6LUWEcxWIJC55uZJSBfRVbM0YkpOzfQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIFj_QG2wAtRVJ7Hu-tDShOWXrNuPGmOFEuW__KrDLepol1zQ=s120-c-rp-mo-br100","displayName":"a balazi"},"starRating":"FIVE","comment":"Ich hatte vor kurzem meine Augenbehandlung bei BetterView und bin äusserst zufrieden mit dem Ergebnis. Bereits am zweiten Tag erreichte ich eine Sehkraft von 100% und konnte sogar schon wieder Auto fahren.\n\nDie Operation verlief völlig schmerzfrei und dauerte nur wenige Sekunden. Das Team war sehr freundlich und hilfsbereit.\n\n(Translated by Google)\nI recently had my eye treatment at BetterView and am extremely pleased with the results. On the second day I achieved 100% vision and was even able to drive a car again.\n\nThe operation was completely painless and only took a few seconds. The team was very friendly and helpful.","createTime":"2023-09-19T07:21:18.746513Z","updateTime":"2023-09-19T07:21:18.746513Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqndpTckceoadSRR8cxDGvMM8jvL45vSzrNRSXF3eYG6LUWEcxWIJC55uZJSBfRVbM0YkpOzfQ"},{"reviewId":"AbFvOqls_AOGtm3uH53IsartOiuBzzV69McLVbksNDBDlNxhUXm3ll5NJJaS-PIVoRlVzoBTJlBoig","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJLyqjhCM_BvwwoKysd8OQYuRa5uI-naPRtWsdYCsJgYNkPhA=s120-c-rp-mo-br100","displayName":"Ciaseil"},"starRating":"FIVE","comment":"Unverbindliche Voruntersuchung und hinterher war schon sehr rasch ein Termin frei. Die OP war schnell vorbei und schmerzfrei. Das ganze Team sehr aufmerksam und freundlich. Am nächsten Tag scharfe Sicht, wow! Solltest du schon länger mit dem Gedanken spielen, go for it :)\n\n(Translated by Google)\nNon-binding preliminary examination and an appointment was available very quickly afterwards. The operation was over quickly and painless. The whole team was very attentive and friendly. Sharp vision the next day, wow! If you've been thinking about it for a while, go for it :)","createTime":"2023-08-26T09:51:30.916484Z","updateTime":"2023-08-26T09:51:30.916484Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqls_AOGtm3uH53IsartOiuBzzV69McLVbksNDBDlNxhUXm3ll5NJJaS-PIVoRlVzoBTJlBoig"},{"reviewId":"AbFvOqmBAX2KTQY9QrwobsABGglf_wWpZ43qmk83USMdfa00KhauXfhDZXMS3IgTKyB4ySuVp6X3Ng","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIbE5Jqelo4qJIdQQWUOaz2Ywt1Fz3LGCql58Fno7Y1eb_s9bI=s120-c-rp-mo-br100","displayName":"Jessicv"},"starRating":"FIVE","comment":"Alles lief super ab vom ersten Beratungstermin bis zur Behandlung und den Nachkontrollen. Das Personal ist super angenehm und freundlich. Ich empfehle Betterview sehr gerne weiter!\n\n(Translated by Google)\nEverything went great from the first consultation to the treatment and follow-up checks. The staff is super pleasant and friendly. I am very happy to recommend Betterview!","createTime":"2023-08-26T09:14:33.532390Z","updateTime":"2023-08-26T09:14:33.532390Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqmBAX2KTQY9QrwobsABGglf_wWpZ43qmk83USMdfa00KhauXfhDZXMS3IgTKyB4ySuVp6X3Ng"},{"reviewId":"AbFvOqk-HoZZNOwEoc8N5PyI-BKAKJpsfVE2Zf20acwn3R_3n9QdDyUvkFs-gcAWxKxIj1L8MRCa0g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIM8ynyccAhZMDynJihU7Y2weOJ6w8h-0prBm6Wof0fFIzzMw=s120-c-rp-mo-br100","displayName":"Nemanja Berney"},"starRating":"FIVE","comment":"Total super und nettes Team. Sie verstehen ihre Arbeit zu 100%. Ab Tag 1 zum termin konnte ich meine Augen schnell Lasern lassen. Ich würde es jedem empfehlen.\n\n(Translated by Google)\nTotally great and nice team. They understand their work 100%. From day 1 to the appointment I was able to have my eyes lasered quickly. I would recommend it to everyone.","createTime":"2023-08-26T08:41:08.422609Z","updateTime":"2023-08-26T08:41:08.422609Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqk-HoZZNOwEoc8N5PyI-BKAKJpsfVE2Zf20acwn3R_3n9QdDyUvkFs-gcAWxKxIj1L8MRCa0g"},{"reviewId":"AbFvOqnIAOIUVHM99GWvsB9ZchaeefDyJjdQH4pn4SCKa9fE9bee8IWnqSZMrby6i5Fg2Ex9o9K1","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI7QgEjI1vm6rw-Ro61wzsllPfeZaCIFc-bUl2ChaZFk6kxa9E=s120-c-rp-mo-br100","displayName":"Dominik Peters"},"starRating":"ONE","comment":"Sehr schlechte Erfahrung gemacht. Falsche Beratung bezüglich der Rechnungen, nicht in Kenntnis gesetzt das man bei der 2. Voruntersuchung nicht mit dem Auto kommen soll. Musste nach der Behandlung jedem Arzt Zeugnis hinter her rennen.\nUnd nei jedem Problem hilfe gleich 0.\nKann ich nicht weiter Empfehlen...\n\n(Translated by Google)\nVery bad experience. Wrong advice regarding the bills, not informed that you shouldn't come by car for the 2nd preliminary examination. After the treatment I had to chase after every doctor's certificate.\nAnd no help for every problem is 0.\nI can't recommend it any further...","createTime":"2023-08-17T14:56:49.023052Z","updateTime":"2023-08-17T14:56:49.023052Z","reviewReply":{"comment":"Hallo Dominik\nSchade, dass du nach deinem Empfinden, eine schlechte Erfahrung gemacht hast. Gerne möchten wir uns dazu äussern: Wir legen grossen Wert auf eine umfassende und korrekte Beratung und das bereits vom Erstkontakt. Zu unserem Anspruch gehört vor allem, dass wir unsere Kunden (persönlich, über den Kundensupport und durch unsere Website) auch darüber informieren, was für die jeweiligen Untersuchungen notwendig und sinnvoll ist. Wir bedauern, dass diese Beratung und Betreuung nach deinem Empfinden, nicht reibungslos stattgefunden hat. Gerne würden wir bezüglich deiner Erfahrung, nochmals in Kontakt mit dir treten. Melde dich gerne bei uns, wir freuen uns von dir zu hören.\nfreundliche Grüsse & eine angenehme Woche\nbetterview","updateTime":"2023-08-22T12:39:52.579248Z"},"name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqnIAOIUVHM99GWvsB9ZchaeefDyJjdQH4pn4SCKa9fE9bee8IWnqSZMrby6i5Fg2Ex9o9K1"},{"reviewId":"AbFvOqn6T1FNs5Jnar3VOOrjtmQutLCU2ISmF_Jb2O6lZLEZOWumNCLWuknskdRv5ozQVg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIGBR9Iwcrcixok_Xy7jHb6V0iO1TRpitfHH7jqLQ8GMMnTUw=s120-c-rp-mo-br100","displayName":"Alex Klodel"},"starRating":"FIVE","createTime":"2023-08-12T08:12:01.000356Z","updateTime":"2023-08-12T08:12:01.000356Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqn6T1FNs5Jnar3VOOrjtmQutLCU2ISmF_Jb2O6lZLEZOWumNCLWuknskdRv5ozQVg"},{"reviewId":"AbFvOqlNGYFmCLOTJNt0ufkL9LcNM4biZJ-_nqEBtq_whTzv7z5six04xp7p0ZiieyNipow33CNx","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIYBuzNDSB2JFRdLeJuj6WiG1NTc6eAjJc_zNFvlooX_Rltiw=s120-c-rp-mo-br100","displayName":"bernhard oberholzer"},"starRating":"FIVE","comment":"Alles super. Freundlich und Kompetent. Bin begeistert.\nVielen Danke an das Betterview Team 👍👍👍\n\n(Translated by Google)\nEverything great. Friendly and competent. I'm thrilled.\nMany thanks to the Betterview team 👍👍👍","createTime":"2023-08-05T10:09:17.013545Z","updateTime":"2023-08-05T10:09:17.013545Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqlNGYFmCLOTJNt0ufkL9LcNM4biZJ-_nqEBtq_whTzv7z5six04xp7p0ZiieyNipow33CNx"},{"reviewId":"AbFvOqlT6kE8TERnKThglwxQsTZHRtjPwV4PxC4EOMspqjdarlyWFSSOtXYWYkQ8dzf-Eapfo1p5Dg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIhFwCWjYNOpToUHwzAkeVWgPwTeQp7iRWQvokvvDpGB5UEWg=s120-c-rp-mo-br100","displayName":"Constanze Richter"},"starRating":"FIVE","comment":"Tolles Team mit ganz liebevoller Betreuung vor und während der Behandlung. Sehr professionelles Ärzteteam. Das Ergebnis ist einfach Wahnsinn. Sehr zu empfehlen !\n\n(Translated by Google)\nGreat team with very loving care before and during the treatment. Very professional medical team. The result is simply insane. Highly recommended!","createTime":"2023-07-29T09:20:38.651404Z","updateTime":"2023-07-29T09:21:11.924963Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqlT6kE8TERnKThglwxQsTZHRtjPwV4PxC4EOMspqjdarlyWFSSOtXYWYkQ8dzf-Eapfo1p5Dg"},{"reviewId":"AbFvOqnYAlAzMDJBKcy2rHlDe0z3L6b5pbh7hjHyn-DQGQL5FlHDf3fLXBHdGWZGMpB0xabcfDaVWg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ0N2XLpiNdPLVYR18X7FcRLOPbpUiLMlReFiKdvWxrcm9EaQ=s120-c-rp-mo-br100","displayName":"Edmund Baehner"},"starRating":"FIVE","createTime":"2023-06-25T17:10:24.854209Z","updateTime":"2023-06-25T17:10:24.854209Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqnYAlAzMDJBKcy2rHlDe0z3L6b5pbh7hjHyn-DQGQL5FlHDf3fLXBHdGWZGMpB0xabcfDaVWg"},{"reviewId":"AbFvOqlm3NMZ8ntcAvf0pngo4TJxgYe5PjNytIcAiI4yeM78R857v49Su4u5YAEQaa_kLu3vXat-sg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIEQQmqYMP-BzJ6pvULEIa3ReFKeFhYiKMosKOPf7HY46HH4A=s120-c-rp-mo-br100","displayName":"Delil Yarasir"},"starRating":"FIVE","createTime":"2023-06-24T08:59:33.882745Z","updateTime":"2023-06-24T08:59:33.882745Z","name":"accounts/111940189149971562530/locations/7001832864290224519/reviews/AbFvOqlm3NMZ8ntcAvf0pngo4TJxgYe5PjNytIcAiI4yeM78R857v49Su4u5YAEQaa_kLu3vXat-sg"},{"reviewId":"AbFvOqmkqDRnTpx-RdzCQk3FjqU6s_uLjtIz_RhhddqZRLhwFJhzOT7YrFHL3X8u8QqgQf3UFPLO","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocL67eudmyqT-Q6d7-yV8RserbTX-WMKevUaffrNhLlfsKYbsQ=s120-c-rp-mo-br100","displayName":"Christian"},"starRating":"FIVE","comment":"Habe bei Betterview in Bern eine TransPRK durchführen lassen. Bin mit dem Ergebnis sehr zufrieden. Sehr freundliches und hilfsbereites Team. Kann ich mit gutem Gewissen weiterempfehlen!\n\n(Translated by Google)\nI had a TransPRK performed at Betterview in Bern. I am very satisfied with the result. Very friendly and helpful team. I can recommend it with a clear conscience!","createTime":"2025-04-28T19:45:48.208618Z","updateTime":"2025-04-28T19:45:48.208618Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqmkqDRnTpx-RdzCQk3FjqU6s_uLjtIz_RhhddqZRLhwFJhzOT7YrFHL3X8u8QqgQf3UFPLO"},{"reviewId":"AbFvOqnTyiNEIV1aDVqbXphs0iFkWuwchf8D2PkB21ZK1Glnj0Uak8NCFiEUNd6LTP1aBR1Vr97oFg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW4MDi5ppQqBsyGodDy8gj5DLylgKKDugqmI5gs4Sc4DBrCCJU=s120-c-rp-mo-br100","displayName":"Eriko Lynch"},"starRating":"FOUR","comment":"I appreciate the very good payment options and affordability there. The only annoying things were miscommunications. I had to go there a few times more than I needed because they didn't communicate well. If everything went smoothly, I would have given 5 stars. But I'm happy that I see very well again 😊","createTime":"2025-04-07T07:17:04.646227Z","updateTime":"2025-04-07T07:17:04.646227Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqnTyiNEIV1aDVqbXphs0iFkWuwchf8D2PkB21ZK1Glnj0Uak8NCFiEUNd6LTP1aBR1Vr97oFg"},{"reviewId":"AbFvOqlLDBrtaGAVk66LE_72e2MeP1uKZqkaV6jqTlj5QWzC9pQ3zNYJrGCQUKsmhZEaGIqm-cMwHQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWAgvvIgxdDXPwOkBcBFULsDkPqlju4HKsdS_9J3lacrbMyuelV=s120-c-rp-mo-br100","displayName":"Emil Whc"},"starRating":"FIVE","comment":"Ich kann die Dienstleistungen des Betterview Bern-Teams wärmstens empfehlen. Das Personal ist sehr freundlich und kompetent. Mir wurde die Fremto-Lasik-Laserbehandlung empfohlen. Die Behandlung dauerte 25–30 Minuten. Die Ärztin und das restliche Personal informierten mich ständig darüber, in welcher Phase der Behandlung ich mich befand. Ich fühlte mich sicher und die Nervosität verschwanden dank der Unterstützung und Kompetenz des Teams. Jetzt kann ich Sonnenbrille tragen und jede Sportart die ich möchte ausüben. Die Lebensqualität hat deutlich zugenommen.\nVielen Dank Betterview Bern!\nLiebe Grüsse\nEmil\n\n(Translated by Google)\nI can highly recommend the services of the Betterview Bern team. The staff is very friendly and competent. I was recommended Fremto Lasik laser treatment. The treatment lasted 25-30 minutes. The doctor and the rest of the staff kept me informed about what phase of treatment I was in. I felt confident and the nervousness disappeared thanks to the support and expertise of the team. Now I can wear sunglasses and do any sport I want. The quality of life has increased significantly.\nThank you Betterview Bern!\nBest regards\nEmil","createTime":"2025-04-04T15:20:14.682284Z","updateTime":"2025-04-04T15:20:37.268402Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqlLDBrtaGAVk66LE_72e2MeP1uKZqkaV6jqTlj5QWzC9pQ3zNYJrGCQUKsmhZEaGIqm-cMwHQ"},{"reviewId":"AbFvOqnfWZo138e3RFMZA8nHCorP41NONRdHQ8P9FSrBl3LdsYYHuAD0SDatmwDSgvlHT2ARNK4gGA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJf6tVZWYW0V_P-u5R8l6DAatp2Xj4MDo12PAYcUIX6skLR9w=s120-c-rp-mo-br100","displayName":"lukas pfister"},"starRating":"FIVE","comment":"Dankeschön für die super angenehme Behandlung. Sehr kompetentes Personal. Sehleistung wieder bei 100%. Würde es jederzeit wieder machen.\n\n(Translated by Google)\nThank you for the super pleasant treatment. Very competent staff. Visual performance back to 100%. Would do it again at any time.","createTime":"2025-03-31T12:38:16.699136Z","updateTime":"2025-03-31T12:38:16.699136Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqnfWZo138e3RFMZA8nHCorP41NONRdHQ8P9FSrBl3LdsYYHuAD0SDatmwDSgvlHT2ARNK4gGA"},{"reviewId":"AbFvOqnv89v9sQw8Yel18l3n3eb3iH152KupYg8mYQRWFHGjzBKqfRewQE-VldWEYoPX5vgVmP-plg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUtvh1ljuH2Ufo5pSHpbEOHJfNt0BeJKU71LHAc8srPMGxjZJ21qw=s120-c-rp-mo-br100","displayName":"Vjollca Jakupi"},"starRating":"FIVE","comment":"Meine Augen Lasern zu lassen, war die beste Entscheidung überhaupt. Das ganze Team alle waren so nett, und hilfsbereit war wirklich super! Jetzt brauche ich einfach keine Brille mehr, und ich sehe mehr als genug. Ich bin Happy 👍 und es tat auch nicht weh . Vielen vielen Dank an das Betterview Team\n\n(Translated by Google)\nGetting my eyes lasered was the best decision ever. The whole team was so nice and helpful, it was really great! Now I simply don't need glasses anymore and I can see more than enough. I'm happy 👍 and it didn't hurt either. Many thanks to the Betterview team","createTime":"2025-03-07T11:41:41.632323Z","updateTime":"2025-03-07T11:41:41.632323Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqnv89v9sQw8Yel18l3n3eb3iH152KupYg8mYQRWFHGjzBKqfRewQE-VldWEYoPX5vgVmP-plg"},{"reviewId":"AbFvOqniY3BcFkZUJXv6pC_4TjCH6zBnVflxYudwSrniJYgyMCykUqm1LI9cXfDrU4aW-yJHrzgx","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJvzyyo_uzm9NFigxBZ44fH1r3ExGFuu2A_xF2GNoKvBF9tMw=s120-c-rp-mo-br100","displayName":"Stefanie"},"starRating":"ONE","comment":"Eine absolute Frechheit diese Firma. Ich komme für die Behandlung nicht in Frage, das ist soweit gut. Ich habe die Behandlung aber schon bezahlt und bist heute wurde mir der Betrag nicht zurückerstattet. Sie wollten sehr schnell Geld sehen aber mit dem zurückzahlen klappt das nicht? Ist das eine Masche? Finger weg von diesem Unternehmen. Ich gebe den Damen jetzt noch 2 Tage Zeit, danach schalte ich den Rechtsdienst ein.\n\nIch sage euch, mit der Firma stimmt etwas nicht, ich habe per stand heute, 28.02.2025 mein Geld immer noch nicht erhalten. Ich warne euch, geht nie in Vorkasse mit dem ganzen Betrag, ihr werdet euer Geld nicht mehr sehen. So etwas habe ich noch nie erlebt und ich hoffe, dass euch nicht das gleiche passiert wie mir. Es gibt da sicher viel seriösere Anbieter! Ich rate euch echt von der Firma ab.\n\n(Translated by Google)\nThis company is an absolute disgrace. I'm not eligible for the treatment, so that's good so far. However, I have already paid for the treatment and the amount has not been refunded to me until today. You wanted to see money very quickly but you can't pay it back? Is that a scam? Stay away from this company. I'm now giving the ladies two more days, then I'll contact the legal service.\n\nI'm telling you, there's something wrong with the company, as of today, February 28, 2025, I still haven't received my money. I warn you, never pay the full amount in advance, you will never see your money again. I've never experienced anything like this before and I hope the same thing doesn't happen to you as it did to me. There are certainly much more reputable providers! I really advise you against the company.","createTime":"2025-02-18T06:16:11.048198Z","updateTime":"2025-02-28T14:53:21.542935Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqniY3BcFkZUJXv6pC_4TjCH6zBnVflxYudwSrniJYgyMCykUqm1LI9cXfDrU4aW-yJHrzgx"},{"reviewId":"AbFvOql7wrYXgcA1LaYsGoDbstxOtw71yRy4dW1Z-vVX6X5LcTaIJmT9FfIu6qDzTRQY6i7nRzUKVQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIW-TM-kg2UeQnzwsFtNjwYXbwiLo2OhtUp4RJrD75cgY3H3A=s120-c-rp-mo-br100","displayName":"Baptiste Lucien"},"starRating":"FIVE","createTime":"2025-02-14T16:00:15.800393Z","updateTime":"2025-02-14T16:00:15.800393Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOql7wrYXgcA1LaYsGoDbstxOtw71yRy4dW1Z-vVX6X5LcTaIJmT9FfIu6qDzTRQY6i7nRzUKVQ"},{"reviewId":"AbFvOqnCz403tGCyTaPQgeyi2Zr_FuDeDJnjIdU95PI41wV52fhhl27wsj02pLuoaeKtK2-utyEbNw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLYFbtwJ7eUsgC2CQ7iiJtNYMWURJIoU979N94gEg96Fw3a_g=s120-c-rp-mo-br100","displayName":"Christian Kempf"},"starRating":"ONE","createTime":"2025-01-24T11:40:33.589069Z","updateTime":"2025-01-24T11:40:33.589069Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqnCz403tGCyTaPQgeyi2Zr_FuDeDJnjIdU95PI41wV52fhhl27wsj02pLuoaeKtK2-utyEbNw"},{"reviewId":"AbFvOqkPbYtBo8LFmjvvsJyelWqKg6yxTT3_l8czcfqFS7nbt39pVBliMX_Y3QYVLAAoVN01HxVjIw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUWw81NONaT6gyaMYGr_WEJ0DUkLVb13h8OOU-LSPgUsr2TnPVH=s120-c-rp-mo-br100","displayName":"Eugene Baillifard"},"starRating":"ONE","createTime":"2024-12-19T18:55:47.294948Z","updateTime":"2024-12-19T18:55:47.294948Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkPbYtBo8LFmjvvsJyelWqKg6yxTT3_l8czcfqFS7nbt39pVBliMX_Y3QYVLAAoVN01HxVjIw"},{"reviewId":"AbFvOqmcIsK5k7f-y9IwtrkGVixK4bB3GejrGGkl8_VMzqJIKGi0-ptBvROtLEIOPUTtaawbyz7MRg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKF_EPVeIOWsaF1PGOsLAF5GXNhzzgIA7hub2lIbcXjKr3-RQ=s120-c-rp-mo-br100","displayName":"Nicolas Rodigari"},"starRating":"TWO","comment":"I probably wouldn't recommend doing eye surgery in general, but I definitely don't recommend doing it here.\nIf I did the surgery is only because I wasn't fully informed of many long term side effects that later I've been told were to be expected.","createTime":"2024-12-08T15:34:28.823453Z","updateTime":"2024-12-08T15:34:28.823453Z","reviewReply":{"comment":"Hello Nicolas\nThank you for your honest review and your experience report.\nWe have tried to get in touch with you to discuss the next steps and find a solution together.\nWe would like to offer you an early follow-up and also make further suggestions on how we can support you even better in the healing process.\nWe look forward to hearing from you.\nBest regards\n\nYour betterview-Team","updateTime":"2024-12-13T09:09:35.482176Z"},"name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqmcIsK5k7f-y9IwtrkGVixK4bB3GejrGGkl8_VMzqJIKGi0-ptBvROtLEIOPUTtaawbyz7MRg"},{"reviewId":"AbFvOql3zZpu4OsdxrrSZRJ2gqY3zWwgrpvF0i_fYVIWjF0K-WWvgNAMGoJ_cDdMBscwq60wFfVe","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKHXlNHLLnBtW0qBvYcdDi9IlKeTdwXbSmTxtbKIzpfrDLP8g=s120-c-rp-mo-ba2-br100","displayName":"Prisca Zingg"},"starRating":"FIVE","comment":"Ich bin äusserst zufrieden mit better view! Ich habe mich vorgestern von Dr. Katz operieren lassen! Von der Vorbereitung bis zur Operation ist alles reibungslos verlaufen, sehr professionell! Pflegefachfrau, Anästhesieärztin und Operateur haben alles sehr gut erklärt und behandelt! Dr. Katz hat sehr viel Erfahrung, das hat man gemerkt. Es stimmt, das man sich als Hauptperson gefühlt hat! Ich hatte einen refraktiven Linsenersatz und habe am Abend ohne Lesebrille lesen können und klar gesehen wie in jungen Jahren! Better view ist sehr empfehlenswert!\n\n(Translated by Google)\nI am extremely satisfied with better view! The day before yesterday I said goodbye to Dr. Have cat operated on! From the preparation to the operation, everything went smoothly, very professionally! The nurse, anesthesiologist and surgeon explained and treated everything very well! Dr. Katz has a lot of experience, you could tell. It's true that you felt like the main character! I had a refractive lens replacement and was able to read in the evening without reading glasses and see clearly like when I was young! Better view is highly recommended!","createTime":"2024-11-23T01:56:44.163128Z","updateTime":"2024-11-23T01:56:44.163128Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOql3zZpu4OsdxrrSZRJ2gqY3zWwgrpvF0i_fYVIWjF0K-WWvgNAMGoJ_cDdMBscwq60wFfVe"},{"reviewId":"AbFvOqk-3BlBKCQm5kFSRAQsnf7frjM9scZx3OdbWrtaSd_BhNwLfxP-pd8LtJANVkz6ljkHc_lJ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI5SMFKJSHjEUR0DXBTPT_DWjz1n9oCnc37rxMQVdyln46V5g=s120-c-rp-mo-br100","displayName":"Tanja Burri"},"starRating":"FIVE","createTime":"2024-09-10T06:20:13.105580Z","updateTime":"2024-09-10T06:20:13.105580Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqk-3BlBKCQm5kFSRAQsnf7frjM9scZx3OdbWrtaSd_BhNwLfxP-pd8LtJANVkz6ljkHc_lJ"},{"reviewId":"AbFvOqkA6IjJE3qzkV3zrczuqWfdNgFZ1z-jtLB5CXmC2ivBYWJd4nFsEBWo_WJsjIrmryYpAyod","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUaHJVC-lIdfh1_-pNiHHLKAh0BL838jfxCGjbpjUsgzUBeM1CC=s120-c-rp-mo-br100","displayName":"Simon Wenger"},"starRating":"FIVE","comment":"Kann es nur Empfehlen! Hatte die Trans-PRK und ging alles Perfekt, von -5 pro Auge zu voller sehkraft!!\n\nWurde sogar persönlich angerufen und immer auf dem aktuellen gehalten 😁🥰🙏🏻 Top top top\n\n(Translated by Google)\nCan only recommend it! Had the Trans-PRK and everything went perfectly, from -5 per eye to full vision!!\n\nWas even called personally and always kept up to date 😁🥰🙏🏻 Top top top","createTime":"2024-09-04T23:02:26.109262Z","updateTime":"2024-09-09T14:28:26.044518Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkA6IjJE3qzkV3zrczuqWfdNgFZ1z-jtLB5CXmC2ivBYWJd4nFsEBWo_WJsjIrmryYpAyod"},{"reviewId":"AbFvOqmcF7BdM3X94zyLF8z2_oORRNhM2q-xSGK6MmWxN3-ygie7lIQBiCjDIL06vVB8Y8RuduVr","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocL8v7eqlZL97FUwGxc-9dQLM1kh1Ioe53yYMrmnnH1xctqSnQ=s120-c-rp-mo-br100","displayName":"Diana Diana"},"starRating":"FIVE","comment":"Nach 10 Jahren Angst vor einer Laserbehandlung, habe ich mich entschieden bei betterview meine Kurzsichtigkeit zu behandeln. Ich bin nicht gut mit Worten aber ich kann einfach sagen; dass ich bei JEDEM dem ich begegne von betterview schwärmen werde. Zum Beispiel habe ich ein paar Tage nach meiner Behandlung aus dem nichts ein Telefonat von ihnen erhalten mit der Frage, wie es mir geht und ob alles in Ordnung ist… Einfach alles (Personal, Behandlung etc) perfekt! (Behandlung etc Standort Aarau)\n\n(Translated by Google)\nAfter 10 years of fearing laser treatment, I decided to treat my myopia at betterview. I'm not good with words but I can just say; that I will rave about betterview to EVERYONE I meet. For example, a few days after my treatment, I received a phone call from them out of nowhere asking how I was feeling and whether everything was okay... Everything (staff, treatment, etc.) was perfect! (Treatment etc location Aarau)","createTime":"2024-08-29T13:06:36.222020Z","updateTime":"2024-08-29T13:08:06.716802Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqmcF7BdM3X94zyLF8z2_oORRNhM2q-xSGK6MmWxN3-ygie7lIQBiCjDIL06vVB8Y8RuduVr"},{"reviewId":"AbFvOqmhHEoO7cO8ROhKhs_5jKs3u17q5AYlKztPFrZzrLoN4stV_BZkdZWqqf9JdB-0IuW_ak0Ufw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVDyhFHYReAGgdOsuT7ZTuwg-r34ZxnYGMcH68ezH5vr5eDyzxUew=s120-c-rp-mo-ba5-br100","displayName":"Lukas Heinzmann"},"starRating":"FIVE","comment":"Super liebes Team und Beratung.\nIch frage mich, warum ich nicht schon vorher die Augenlasern ließ\n\n(Translated by Google)\nGreat team and advice.\nI wonder why I didn't have laser eye surgery before","createTime":"2024-08-27T12:43:54.979448Z","updateTime":"2024-08-27T12:43:54.979448Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqmhHEoO7cO8ROhKhs_5jKs3u17q5AYlKztPFrZzrLoN4stV_BZkdZWqqf9JdB-0IuW_ak0Ufw"},{"reviewId":"AbFvOqlV9ANdAsj_HfcRtZp7g2vOO3KhvFQj6zIeXlSysPzOQRxHkQcBZ-jOCyvv5EDF55W6iRGikg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKSUHIZIoxGm2aONTapip-IwAImoRZxBakDQsKfKgLkceM4hQ=s120-c-rp-mo-br100","displayName":"Sinan 42"},"starRating":"FIVE","createTime":"2024-08-23T19:55:44.380526Z","updateTime":"2024-08-23T19:55:44.380526Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqlV9ANdAsj_HfcRtZp7g2vOO3KhvFQj6zIeXlSysPzOQRxHkQcBZ-jOCyvv5EDF55W6iRGikg"},{"reviewId":"AbFvOqnH3hH279w2M46mkipFSOPyULbSf6k_9FX6P9A9GgTOLcWW82-A50Fp3AETiErSaWXSfl2t0w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIhqW46vKZRQuIHQ9ajA1Z2Hs8OojPx02AaFtNwVJoXoPnLtA=s120-c-rp-mo-br100","displayName":"Nicola Allenbach"},"starRating":"FIVE","comment":"Grandios! Unglaublich! Jeder, der mit dem Gedanken spielt, sich von der Brille oder den Kontaktlinsen zu trennen, macht es! Das war die beste Entscheidung meines Lebens. Die Mitarbeiter kümmern sich extrem um dich. Sie bereiten dich vor, stellen dich ein und lassen dich wie zu Hause fühlen. Ich möchte an dieser Stelle den ganzen Mitarbeitenden von Betterview danken. Alles ist einfach mehr als top und die Operation geht so schnell und praktisch keine Schmerzen. Ich empfehle Betterview allen! Betterview is the place to go!!\n\n(Translated by Google)\nGreat! Incredible! Anyone who is thinking about getting rid of glasses or contact lenses should do it! That was the best decision of my life. The employees take extreme care of you. They prepare you, adjust you and make you feel at home. At this point I would like to thank all of the Betterview employees. Everything is just more than great and the operation is so quick and there is practically no pain. I recommend Betterview to everyone! Betterview is the place to go!!","createTime":"2023-11-29T14:43:58.493836Z","updateTime":"2024-08-15T12:16:21.790291Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqnH3hH279w2M46mkipFSOPyULbSf6k_9FX6P9A9GgTOLcWW82-A50Fp3AETiErSaWXSfl2t0w"},{"reviewId":"AbFvOqmCb1-xyFa35RjlcrjLlWNaeQCznFEW-fEg3XnxD8QUaK8WrdGm4u3fzFz3qG1P3vNNXJWW","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVOTb1Hpj6tUFH6vrGYHQG4zIOKvVkWG4B6kSASGIBzE3q2kgpiwA=s120-c-rp-mo-br100","displayName":"LEQUANG Joan"},"starRating":"FOUR","comment":"(Translated by Google) The TransPKR treatment and the service provided in the clinics in Bern and Zurich were very satisfactory, so I thank you. However, it was very difficult to obtain responses by telephone and email (twice I was told that I would be called back, which was not the case), several emails were sent without response. The gout plan sent by email was not the right one (femto lasik operation instead of PKR), errors can be made but the accumulation of details that were wrong mean that I cannot give 5 stars.\n\n(Original)\nLe traitement TransPKR et le service fourni dans les cliniques de Bern et de Zurich ont été très satisfaisants, c'est pourquoi je vous remercie. Cependant il a été plusieurs très difficile d'obtenir des réponses par téléphone et par mail (par 2 fois on m'a dit qu'on me rappelait, ce qui n'a pas été le cas), plusieurs mails envoyés sans réponse. Le plan de goutte envoyé par mail n'était pas le bon (opération femto lasik au lieu de PKR), des erreurs peuvent êtres faites mais l'accumulation de détails qui n'allaient pas, font que je ne peux pas donner 5 étoiles.","createTime":"2024-08-10T15:06:39.144409Z","updateTime":"2024-08-10T15:06:39.144409Z","reviewReply":{"comment":"Bonjour,\nMerci d'avoir choisi betterview, d'avoir été satisfait du personnel sur place et, le plus important de tout, de nous avoir permis de vous offrir une nouvelle qualité de vie.\nJe prends très au sérieux votre feed-back sur l'expérience de la joignabilité et de la fiabilité. Nous ne voulons absolument pas que vous ne puissiez pas nous joindre et que nous ne vous rappelions pas rapidement si cela s'avère nécessaire. Nous devons également faire preuve de prudence dans l'envoi des documents, je m'excuse pour cette expérience et vous remercie de l'avoir partagée avec nous. Nous pourrons ainsi en discuter en interne et nous améliorer.\nNous restons volontiers à votre disposition.\nMes meilleures salutations, \nTanja Thoma - Customer Care betterview","updateTime":"2024-08-13T08:24:12.352565Z"},"name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqmCb1-xyFa35RjlcrjLlWNaeQCznFEW-fEg3XnxD8QUaK8WrdGm4u3fzFz3qG1P3vNNXJWW"},{"reviewId":"AbFvOqnU0j6GiYYd7MrW1Ri_oN_-O-hgIr1SakCCdUTlKP8DylNKSsE3qIIJVDnbZEUgn1TuQBDNfA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKGJx1XexJUcmhOIImPHj1oS_Chs7BtG5pzc5LLn1wbF7loPQ=s120-c-rp-mo-br100","displayName":"Francesco Boucetta"},"starRating":"FIVE","comment":"(Translated by Google) Very warm welcome and very good support. I was perfectly guided and advised at each appointment. The operation was very quick and without any real pain, and the difference can already be seen the next day. Great center with great staff!\n\n(Original)\nTrès bon accueil et très bonne prise en charge. On m'a parfaitement guidé et conseillé à chaque rendez-vous. L'opération était très rapide et sans réel douleur, et la différence se voit déjà dès le lendemain. Super centre avec un super personnel !","createTime":"2024-07-30T07:03:03.376338Z","updateTime":"2024-07-30T07:03:03.376338Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqnU0j6GiYYd7MrW1Ri_oN_-O-hgIr1SakCCdUTlKP8DylNKSsE3qIIJVDnbZEUgn1TuQBDNfA"},{"reviewId":"AbFvOqlp8G4STuj19payxZa_Xixx6idITBv0AMN0eWZiAa5cSyPii4PCpbCOkObzGJmsbd5t99_r","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKISvCk5mbm62z1QYUcFcEtpuv7bMonUz-LqdFcZEvDZnMTaA=s120-c-rp-mo-br100","displayName":"Lukas Raaflaub"},"starRating":"FIVE","createTime":"2024-07-30T06:10:48.262078Z","updateTime":"2024-07-30T06:10:48.262078Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqlp8G4STuj19payxZa_Xixx6idITBv0AMN0eWZiAa5cSyPii4PCpbCOkObzGJmsbd5t99_r"},{"reviewId":"AbFvOqkbrChcP4gfdNgJuwxATRvw6aAxEDieKXoZry_iEi0budqu5kZOAr9Bccr3VusAAns5kLLW","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJsCuDZVIKcOXJ8aVitwU-hhbzLKP4lJi05SIioSXm47aOZOg=s120-c-rp-mo-br100","displayName":"Ignacio Asencio"},"starRating":"FIVE","comment":"Wonderful service. Very helpful and professional. Thank you for your help.","createTime":"2024-07-29T09:12:46.246729Z","updateTime":"2024-07-29T09:12:46.246729Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkbrChcP4gfdNgJuwxATRvw6aAxEDieKXoZry_iEi0budqu5kZOAr9Bccr3VusAAns5kLLW"},{"reviewId":"AbFvOqlxzcK7yw27JcqyOWpcXOSFKtneMvTGETgG4uH0eBqpKSBwAt6DXVgGpYXEX67TqGfOvlJRKg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIl1icLc9lQTKl4Bsh_iv_equ3u916y3IrkXca3KFPSqJVHdZcx=s120-c-rp-mo-ba2-br100","displayName":"Essaera Essaera"},"starRating":"FIVE","comment":"(Translated by Google) I am very satisfied with my treatment at Betterview in Bern.\nThe staff is very friendly and always took the time to answer all my questions and the Femto Lasik treatment went perfectly!\nThe operation is very quick, in 15 minutes it was finished, it’s incredible. And the next day I could already see very well, it’s truly magical.\nI can finally see without glasses or contacts, it’s fantastic!\nI am also very happy with the interest-free monthly payment, it is a real advantage for me.\nThanks Betterview!\n\n(Original)\nJe suis très satisfaite de mon traitement chez Betterview à Berne.\nLe personnel est très sympathique et a toujours pris le temps de répondre à toutes mes questions et le traitement Femto Lasik s’est parfaitement déroulé !\nL’opération est très rapide, en 15 minutes c’était fini, c’est incroyable. Et le jour d’après je voyais déjà très bien, c’est vraiment magique.\nJe peux enfin voir sans lunettes ni lentilles, c’est fantastique !\nJe suis aussi très contente du paiement mensuel sans intérêt, c’est un vrai avantage pour moi.\nMerci Betterview !","createTime":"2024-07-25T11:21:18.444475Z","updateTime":"2024-07-25T11:21:18.444475Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqlxzcK7yw27JcqyOWpcXOSFKtneMvTGETgG4uH0eBqpKSBwAt6DXVgGpYXEX67TqGfOvlJRKg"},{"reviewId":"AbFvOqnu1g4aKigavEnYnF64Naa7MPAVKt80kY0QB4QCgAl0NDfniGW2VAHiGpxEz7GWJ_0QGTGGBA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLGZtiJgioqxycbZ2Ak1KjujA8OcYHzDNb9mVra_mU5SB8Ifg=s120-c-rp-mo-br100","displayName":"aurel william"},"starRating":"ONE","comment":"(Translated by Google) Traumatic experience\n3 appointments before the operation where they kept ramming my head about the after-effects of the operation which, according to them, are minimal and even ridiculous.\nI ended up in the emergency room 3 hours after the operation, no longer able to open my eyes and screaming in pain.\nI was told again that the operation was painless and that I quote “you will see a little blurry and you will have the sensation of having a little dust in your eye”\nAfter my return from the emergency room where I was given new drops because the ones given after the operation by the clinic were abrasive and therefore made my condition worse, it was impossible to open my eyes or tolerate any light for 3 days.\nBusiness is business but it's about the health of human beings, making an aesthetic operation accessible yes but obliterating the after-effects that they can cause... words fail me.\nIf you want to have eye surgery, do one eye at a time to see how you react!\n\n(Original)\nExpérience traumatisante\n3 rdv avant l’opération ou l’on n’a cessé de me bourré le crâne sur les séquelles de l’opération qui d’après leur dires sont infimes voir ridicules.\nJ’ai fini au urgence 3heures après l’opération ne pouvant plus ouvrir les yeux et hurlant de douleur.\nOn m’a répété que l’opération était indolore et que j’aurais je cite « vous verrez un peu flou et vous aurez la sensation d’avoir une petite poussière dans l’œil »\nAprès mon retour des urgences où on m’a donné de nouvelles gouttes car celle données après l’opération par la clinique étaient abrasives et empirer donc mon état, impossible d’ouvrir les yeux ni de supporter une quelconque lumière pendant 3 jours.\nLe business c’est le business mais la c’est de la santé d’être humains dont il s’agit, rendre accessible une opération esthétique oui mais oblitérer les séquelles qu’elles peuvent engendré .. les mots me manquent.\nSi vous voulez vous faire opérer des yeux faites un œil à la fois pour voir comment vous reàgisser !","createTime":"2024-06-19T12:44:33.761190Z","updateTime":"2024-06-19T12:44:33.761190Z","reviewReply":{"comment":"Bonjour,\n\nMerci pour votre témoignage sur betterview. Nous sommes désolés que le traitement vous ait laissé cette impression. Nous avons déjà eu un contact téléphonique avec vous et nous vous avons recontacté par écrit. Nous souhaitons tout mettre en œuvre pour que vous soyez satisfait du résultat et de votre expérience chez nous et serions heureux de vous recontacter.\nPour garantir un processus de guérison optimal, il est important de suivre systématiquement le plan de gouttes, de se rendre aux contrôles de suivi et d'appliquer les instructions de notre équipe sur place. Nous avons également un service d'urgence 24/7 et que vous pouvez contacter gratuitement à tout moment. Des médecins répondront à vos questions par téléphone et pourront discuter avec vous.\nNous serions heureux si vous nous accordiez une nouvelle chance de vous convaincre.\nMeilleures salutations\nTanja Thoma - Customer Care betterview","updateTime":"2024-07-08T08:33:59.772963Z"},"name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqnu1g4aKigavEnYnF64Naa7MPAVKt80kY0QB4QCgAl0NDfniGW2VAHiGpxEz7GWJ_0QGTGGBA"},{"reviewId":"AbFvOqm67Xu5lV7kjV4Nk-VTrA4D6B1LrCliQHoWRC75cCmkwqrgvVc-jUyxWXM7mf7zFe5lhTDc","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLjR1GISObqW1UOqCpN_6z8-j1lh_JbVrSe1V7-pgpj7PYphQ=s120-c-rp-mo-br100","displayName":"b_0704"},"starRating":"FIVE","comment":"Das Personal war äußerst professionell und freundlich, und der gesamte Prozessablauf verlief reibungslos. Ich fühlte mich gut betreut und informiert, was meine Entscheidung für das Augenlaserzentrum umso leichter machte. Hatte vor 3 Wochen die NO-TOUCH-PRK Behandlung. Die ersten Tagen waren für mich Schmerzhaft jedoch hat sich die Situation danach verbessert. Ich bin nun glücklich mit meinem Ergebniss. Vielen Dank an das gesamte Team von Betterwiev AG für die nette Beratung und unkomplizierer Behandlubgsprozess.\n\n(Translated by Google)\nThe staff was extremely professional and friendly and the entire process went smoothly. I felt well looked after and informed, which made my decision to go to the laser eye center all the easier. Had the NO-TOUCH-PRK treatment 3 weeks ago. The first few days were painful for me, but the situation improved afterwards. I am now happy with my result. Many thanks to the entire team at Betterwiev AG for the nice advice and uncomplicated treatment process.","createTime":"2024-06-18T11:40:01.252757Z","updateTime":"2024-06-18T11:40:01.252757Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqm67Xu5lV7kjV4Nk-VTrA4D6B1LrCliQHoWRC75cCmkwqrgvVc-jUyxWXM7mf7zFe5lhTDc"},{"reviewId":"AbFvOqk0c0g8Ol0tb_J-0WU86sCQTWY_l64PJbN5qHDBI69F7s2D1Ca_qBtcV2s0zEDeOTAuGfDRkw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocL_VXCXZyQvTO_eijaXeDD3X01TbI89YcAaFOd-eebyJAdTIA=s120-c-rp-mo-br100","displayName":"JAN FEUZ"},"starRating":"FIVE","comment":"Super Service, alles war perfekt und die Sicht kam sehr schnell wieder zurück. Danke vielmal\n\n(Translated by Google)\nGreat service, everything was perfect and the visibility returned very quickly. Thank you very much","createTime":"2024-06-08T08:12:09.435068Z","updateTime":"2024-06-08T08:12:09.435068Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqk0c0g8Ol0tb_J-0WU86sCQTWY_l64PJbN5qHDBI69F7s2D1Ca_qBtcV2s0zEDeOTAuGfDRkw"},{"reviewId":"AbFvOqm-zUbw14o1equ-aDEjA0bQzWr7U05J0_YdQuUTFODFNUsyE42_F-EoQW11GLozpA-YUCTqbw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI53VP8rNFfilQpWTskquDSPnYS37X7SsWbTKlST0u8B4YFcQ=s120-c-rp-mo-br100","displayName":"Daniel Baumberger"},"starRating":"FIVE","comment":"Fachlich sehr kompetent und extrem freundlich\n\n(Translated by Google)\nVery professional and extremely friendly","createTime":"2024-06-07T07:59:22.542153Z","updateTime":"2024-06-07T07:59:22.542153Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqm-zUbw14o1equ-aDEjA0bQzWr7U05J0_YdQuUTFODFNUsyE42_F-EoQW11GLozpA-YUCTqbw"},{"reviewId":"AbFvOqnWIWfPt87Kjpz1gpFBrGVZ7FqypAcZekeYTRRvNZG4kNNGYoud4sLdZxQUDnXg9lqfinu_9w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJJhmB-ZLq2nHapBp4zoSbriT-UDh18U7tqhR-YZWhRzhj64A=s120-c-rp-mo-br100","displayName":"Livia Giezendanner"},"starRating":"FIVE","createTime":"2024-06-05T07:01:27.452774Z","updateTime":"2024-06-05T07:01:27.452774Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqnWIWfPt87Kjpz1gpFBrGVZ7FqypAcZekeYTRRvNZG4kNNGYoud4sLdZxQUDnXg9lqfinu_9w"},{"reviewId":"AbFvOqmBs7P1tpGgz8HKtZz9GhIBEfLxDnetmfJxsx8l8E81KYqnx8YR6flaaQhbDl1mTxJSsvGR","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKjaZxNFmcyetY4GFyjV-nTuSWfOZzaIBRb2z1VKvIojSo_jg=s120-c-rp-mo-br100","displayName":"Claudia Brülhart"},"starRating":"FIVE","createTime":"2024-06-04T12:06:35.174027Z","updateTime":"2024-06-04T12:06:35.174027Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqmBs7P1tpGgz8HKtZz9GhIBEfLxDnetmfJxsx8l8E81KYqnx8YR6flaaQhbDl1mTxJSsvGR"},{"reviewId":"AbFvOqlUH3b25tjT1KFIUboW4uIDjFjwlGxNbpNh7c0SwcFnZMUdNCG-De3Fhu3IG3jawbahaBf62g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJC4w5kwMvaX7lip52G7jN-xMnUpC6DBWiRSmXH7r5HItyhJg=s120-c-rp-mo-br100","displayName":"Nicolas Hofstetter"},"starRating":"FIVE","comment":"(Translated by Google) Perfectly successful operation, very welcoming staff. I highly recommend 👍🏾\n\n(Original)\nOpération parfaitement réussie, personnel très accueillant. Je recommande vivement 👍🏾","createTime":"2024-06-04T10:24:26.719654Z","updateTime":"2024-06-04T10:24:26.719654Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqlUH3b25tjT1KFIUboW4uIDjFjwlGxNbpNh7c0SwcFnZMUdNCG-De3Fhu3IG3jawbahaBf62g"},{"reviewId":"AbFvOqkyv4VVzncRPTQ7RbrQbYqFfAytiCqy0SA74TlFd4GlTjAKF1qFklyk5Fn_8e2iCmjCKFda","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUDYl-O-uNFTgl3czKCQg5YFc_NWN2wmL0Pjn3NqkUOs2BKysw=s120-c-rp-mo-br100","displayName":"nadja steiner"},"starRating":"FIVE","comment":"Die lockere Atmosphäre hat mir geholfen die Angst einbisschen zu nehmen.\nAlle sind sehr freundlich und bin froh die Behandlung bei Betterview gemacht zu haben\n\n(Translated by Google)\nThe relaxed atmosphere helped to ease my fears a bit.\nEveryone is very friendly and I'm glad I had the treatment at Betterview","createTime":"2024-05-10T13:55:57.208120Z","updateTime":"2024-05-10T13:55:57.208120Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkyv4VVzncRPTQ7RbrQbYqFfAytiCqy0SA74TlFd4GlTjAKF1qFklyk5Fn_8e2iCmjCKFda"},{"reviewId":"AbFvOqm1hZgWnFNRcMYf5zUc0mV_0dKx92SmhNeZtcCiIawxFyOBghHuBlKXUxwIpv65q96xdlV-NA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJeDEkzjg2zicz_tWXs0E8lI-VFGdZDDM7ADxOLMtgRGJBZGw=s120-c-rp-mo-br100","displayName":"Ylber Osmani"},"starRating":"FIVE","comment":"Ich kann betterview in Bern zu 100 % weiterempfehlen. Die Mitarbeiter in Bern machen einen kompetenten Eindruck und sind sehr nett. Cool, dass Sie sich den Vornamen merken. Das hat von Anfang an Vertrauen geschaffen und die Entscheidung vereinfacht. Die Untersuchungstermine sowie die Behandlung selbst verliefen ohne jegliche Komplikationen. Ich habe die Femto-Lasik gehabt. Ich konnte bereits nach der Behandlung gut sehen. Am nächsten Tag war meine Sehkraft so gut wie nie zuvor. Nach einer Woche sehe ich bereits mehr als 100 %. Ich hätte es mir niemals vorstellen können, dass es so \"einfach\" geht. Jetzt hoffe ich natürlich auf langanhaltende Ergebnisse. Ich möchte allen Beteiligten herzlichst danken.\n\n(Translated by Google)\nI can 100% recommend betterview in Bern. The employees in Bern make a competent impression and are very nice. Cool that you remembered the first name. This created trust right from the start and made the decision easier. The examination appointments and the treatment itself went without any complications. I had Femto-Lasik. I could already see well after the treatment. The next day my vision was better than ever. After a week I'm already seeing more than 100%. I could never have imagined that it would be so “easy”. Now, of course, I hope for long-lasting results. I would like to sincerely thank everyone involved.","createTime":"2024-04-16T13:58:47.342840Z","updateTime":"2024-04-16T13:58:47.342840Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqm1hZgWnFNRcMYf5zUc0mV_0dKx92SmhNeZtcCiIawxFyOBghHuBlKXUxwIpv65q96xdlV-NA"},{"reviewId":"AbFvOqnBbDUlVP6PmorQ25Bkv4Dx3q-W3SnQW2w0KzcNaAyhvwsp_9oc8cAsQciT6qNQ03XemaTyMg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUqwMTiTGvipF04jTsVaYgxHUdox6RJ01QjLoGoGpjLrBjvw-JnKQ=s120-c-rp-mo-ba3-br100","displayName":"Sven Indelicato"},"starRating":"FIVE","comment":"Sehr sympathisches Team und kompetente Beratung. Ich bin sehr zufrieden mit dem Resultat!\n\n(Translated by Google)\nVery friendly team and competent advice. I am very happy with the result!","createTime":"2024-03-15T10:45:24.570080Z","updateTime":"2024-03-15T10:45:24.570080Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqnBbDUlVP6PmorQ25Bkv4Dx3q-W3SnQW2w0KzcNaAyhvwsp_9oc8cAsQciT6qNQ03XemaTyMg"},{"reviewId":"AbFvOqmBXziZFXdPoqxZV1Rzgz2ULOmUS3fntjH-cO1MqEESXjnkqQBOXyxgfvYgQE-SbB2h0QW4uA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVphbqzUAYmX7_aThRUmBfp9hy5Qe1WbGUGmGk7rVN0jw2P6CI=s120-c-rp-mo-ba3-br100","displayName":"Aebischer Beat"},"starRating":"ONE","comment":"Schlechte Beratung, falsche Versprechungen und wenn du Probleme nach dem Lasern hast steht kein Arzt zur Verfügung.\n\n(Translated by Google)\nBad advice, false promises and if you have problems after the laser there is no doctor available.","createTime":"2024-03-14T07:53:58.993212Z","updateTime":"2024-03-14T07:53:58.993212Z","reviewReply":{"comment":"Lieber Beat\n\nDu warst die Begleitperson von einem unserer Kunden und bist nicht selbst Kunde von uns.\nWir stellen zu jederzeit sicher, dass unsere Kunden eine qualifizierte Ansprechperson haben und sich gut aufgehoben fühlen.\nWir sind froh, dass das Resultat von deinem Bekannten gut ist und wir wieder einer Person zu einem Leben ohne Sehhilfe verhelfen konnten.\nAus Datenschutzgründen können wir uns dazu nicht im Detail äussern.\nBeste Grüsse\nTanja - Customer Care betterview","updateTime":"2024-05-10T11:52:32.615153Z"},"name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqmBXziZFXdPoqxZV1Rzgz2ULOmUS3fntjH-cO1MqEESXjnkqQBOXyxgfvYgQE-SbB2h0QW4uA"},{"reviewId":"AbFvOqkokCkdV18UxwsBZHbPCZjuBKuvIJDpgmadR3Gqn5S-wy6dLsVUC_xoQ509wEpMad-du4oH","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIdU7VpRUbrXu7wilfCkkXR_cpWtntojXTC_rk9YAaTUVTMWw=s120-c-rp-mo-ba2-br100","displayName":"Daniel Schalbetter"},"starRating":"FIVE","comment":"Die Terminfindung gestaltete sich sehr einfach über das Webportal.\nHabe mich in Bern auf Anhieb wohlgefühlt, der junge Mann hinter dem Tresen war sehr freundlich und zuvorkommend.\nSteigerte sich, als er mir noch etwas zu trinken anbot! :-)\nFür mich oftmals wichtig... die Toilette war sehr sauber und ordentlich (ja, auch ich muss mal)! :-)\nNach der Voruntersuchung hatte ich den Sehtest, die junge Dame meinte, dass für mich weder eine Laserbehandlung noch ein Linsenaustausch in Frage kommt... meine Sehkraft sei noch zu \"gut\". Ich solle doch in ein paar Jahren wieder kommen.\nSpricht für die Firma, das Wohl des Kunden liegt vor dem Verdienst... komme sehr gerne wieder vorbei.\n\n(Translated by Google)\nFinding an appointment was very easy via the web portal.\nI immediately felt at home in Bern, the young man behind the counter was very friendly and accommodating.\nIncreased when he offered me another drink! :-)\nOften important for me... the toilet was very clean and tidy (yes, I have to do it too)! :-)\nAfter the preliminary examination, I had the eye test, the young lady said that neither laser treatment nor lens replacement was an option for me... my eyesight was still too \"good\". I should come back in a few years.\nSpeaks for the company, the well-being of the customer comes before earnings... I would be happy to come by again.","createTime":"2024-03-06T08:30:19.082482Z","updateTime":"2024-03-06T08:30:19.082482Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkokCkdV18UxwsBZHbPCZjuBKuvIJDpgmadR3Gqn5S-wy6dLsVUC_xoQ509wEpMad-du4oH"},{"reviewId":"AbFvOqkdf_Am2pCQmzoaFuoU4_qSllgjGP2nucR8wNKdYS8hjLht3R7tcUL_5gpNQxz01Y5XZ8SZOw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIEnO8mc-8t5lCYjW3nxDsBlajPcvlo3zVVARWO-wUv1XhroA=s120-c-rp-mo-br100","displayName":"Kevin Zulauf"},"starRating":"FIVE","comment":"Tolle Beratung, sehr freundliches Personal.\nVon Anfang an ist man per Du was alles viel entspannter macht.\n\n(Translated by Google)\nGreat advice, very friendly staff.\nFrom the beginning you are on a first name basis which makes everything much more relaxed.","createTime":"2024-02-29T14:36:22.583630Z","updateTime":"2024-02-29T14:36:22.583630Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkdf_Am2pCQmzoaFuoU4_qSllgjGP2nucR8wNKdYS8hjLht3R7tcUL_5gpNQxz01Y5XZ8SZOw"},{"reviewId":"AbFvOqln6i95B9AEHpDEmuV2VPCqVcSul_wvIfp7VXJRmWP1jmLcL7l6hDp9LxZyS-0CScbkeCuPpg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLnuLGEJJU2pXZGZ9X4MQcWctsiR-9_MgPJIf4Fq3st-1kZlQ=s120-c-rp-mo-br100","displayName":"Nderim Ramadani"},"starRating":"FIVE","createTime":"2024-02-27T15:47:54.289562Z","updateTime":"2024-02-27T15:47:54.289562Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqln6i95B9AEHpDEmuV2VPCqVcSul_wvIfp7VXJRmWP1jmLcL7l6hDp9LxZyS-0CScbkeCuPpg"},{"reviewId":"AbFvOqkaU48uDL0H_gQ_BH0s6PobuE3a_mtcOXWaxevqDkibwc4BFrMsTQ6sv4n5tfmZ4Gj1XUXr","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVgOooTzn9BQE_Gka9oat_eL67KzkVGms0hguiIVgaBbZFDqfs=s120-c-rp-mo-br100","displayName":"Roberto Ardito"},"starRating":"FOUR","comment":"(Translated by Google) It all took place within a month, from the first free visit to the second complete visit and the surgery. Everything was very simple and from the next day despite small annoyances, which disappear within a week, I can see perfectly. Highly recommended! The only flaw is that they almost never answer the phone.\n\n(Original)\nIl tutto si è svolto nel giro di un mese, dalla prima visita gratuita alla seconda visita completa e all’intervento. Tutto è stato semplicissimo e dal giorno dopo nonostante piccoli fastidi, che spariscono nel giro di una settimana, vedo perfettamente. Consigliatissimi! Unica pecca, a telefono non rispondono quasi mai.","createTime":"2023-08-25T16:18:27.216134Z","updateTime":"2024-02-26T10:27:57.503332Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkaU48uDL0H_gQ_BH0s6PobuE3a_mtcOXWaxevqDkibwc4BFrMsTQ6sv4n5tfmZ4Gj1XUXr"},{"reviewId":"AbFvOqkYAht4tDq9vMWrgl3dc3jigeFolET64PZ1cZNxAVvVKzDyyjBJ7LOnd7UiGSxyHDA_CH-UiA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKdZQsACyj2RkLCaDLCcIR2ClL_4BISqvWwRxAUKS6bHEjP8Q=s120-c-rp-mo-ba4-br100","displayName":"Félix Bühler"},"starRating":"FIVE","comment":"Ich kann betterview in Bern nur weiterempfehlen. Zwei perfekte Voruntersuchungen haben sie mit mir durchgeführt. Ich hatte drei Brillen vorher: 1x Arbeit am PC, 1x Tagesbrille (Autofahren und Alltagestätigkeiten) und dann 1x für Sportaktivitäten). Dazu bin ich mit einer Auge fast blind! Unsere Entscheidung mit betterview war den Eingriff durchzuführen. Nun ist es einfach genial und ich brauche keine Brille mehr. Nach der OP konnte ich sehr rasch wieder 100% sehen und ich habe keine Komplikationen gehabt. Es lohnt sich wirklich. Just do it!\n\n(Translated by Google)\nI can only recommend betterview in Bern. They carried out two perfect preliminary examinations with me. I had three pairs of glasses before: 1x for work on the PC, 1x daytime glasses (driving and everyday activities) and then 1x for sports activities). I'm almost blind in one eye! Our decision with betterview was to carry out the procedure. Now it's just brilliant and I don't need glasses anymore. After the operation I was able to see 100% again very quickly and I had no complications. It's really worth it. Just do it!","createTime":"2024-02-19T12:24:21.269043Z","updateTime":"2024-02-19T12:24:21.269043Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkYAht4tDq9vMWrgl3dc3jigeFolET64PZ1cZNxAVvVKzDyyjBJ7LOnd7UiGSxyHDA_CH-UiA"},{"reviewId":"AbFvOqkjn7Uqomo2CpcTP8eNwvp5R7cstrszMvZFeQQrvNKrEKdLjCe3kaJ8YUwWxF6GwqMLTKa8","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIPZMdFJNoaB8CFhfETG0xxNFWWCg6SugRL12YEWCWo_4_GbQ=s120-c-rp-mo-br100","displayName":"Luca Vogt"},"starRating":"FIVE","createTime":"2024-02-19T07:45:12.265410Z","updateTime":"2024-02-19T07:45:12.265410Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkjn7Uqomo2CpcTP8eNwvp5R7cstrszMvZFeQQrvNKrEKdLjCe3kaJ8YUwWxF6GwqMLTKa8"},{"reviewId":"AbFvOqmKZaQmaaAEQq6EaxKrmjN1U_tnrq0k_TzG9eyFSvEzFnBVVYZ2jzhlzQGZqLtVzrIShs14","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK3UcJioCi_B_ZPiz3Wd3LRds0EqiQy6U9jXxTRusVcFZIvXw=s120-c-rp-mo-br100","displayName":"Dirk Frank"},"starRating":"FIVE","comment":"Endlich keine Brille mehr! Vor 9 Monaten bekam ich Linse Implantate! Sehr gutes Fachpersonal mit sehr guten Fachkompetenzen.Alles in Allem perfekt.\nEingriff völlig schmerzlos. Konnte danach täglich schärfer und besser sehen. Kann ich nur weiterempfehlen\nAnmerkung: Faire Finanzierung.\nFind ich sehr gut 👍👍👍\n\n(Translated by Google)\nFinally no more glasses! 9 months ago I got lens implants! Very good specialist staff with very good technical skills. All in all perfect.\nThe procedure is completely painless. After that I was able to see sharper and better every day. I can only recommend it\nNote: Fair financing.\nI think it's very good 👍👍👍","createTime":"2024-02-13T19:44:16.128441Z","updateTime":"2024-02-13T19:44:16.128441Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqmKZaQmaaAEQq6EaxKrmjN1U_tnrq0k_TzG9eyFSvEzFnBVVYZ2jzhlzQGZqLtVzrIShs14"},{"reviewId":"AbFvOqlispDmM_FI2iiKZgc9mEcxoXqkfE-6lwahxIYcaTGeV_KS72-mBtxbaRZi8KW_goaxX47L1g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLdr-2YjPn6WRwrg7OrH_Zsw7EjPKpJZamQf5nv1bw3698_Iw=s120-c-rp-mo-br100","displayName":"Celii celii"},"starRating":"FIVE","comment":"Habe am 02.02.24 meine Femto Lasik bei Betterview gehabt, sehr liebes und führsogliches personal, sie nehmen einem die Aufregung direkt! Sehr ausführliche Beratung und aufklärung vor und nach der Behandlung:) ich sehe nach einer Woche bereits etwas mehr als 100% und bereue bis jetzt nichts! Ich bin froh entlich Brillenfrei zu sein!!Danke Betterview:)\n\n(Translated by Google)\nI had my Femto Lasik at Betterview on February 2nd, 2024, very kind and helpful staff, they take away the excitement straight away! Very detailed advice and information before and after the treatment:) I can already see a little more than 100% after a week and I don't regret anything so far! I'm happy to finally be glasses-free!!Thanks Betterview:)","createTime":"2024-02-10T13:17:41.537210Z","updateTime":"2024-02-10T13:18:39.467875Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqlispDmM_FI2iiKZgc9mEcxoXqkfE-6lwahxIYcaTGeV_KS72-mBtxbaRZi8KW_goaxX47L1g"},{"reviewId":"AbFvOqkb_5jv0UoWOmf2qOHdWyRV6wdTAFCF3q9yejtcJE6ioKyV_-ZvMOwIu_qlhX_iCGXqBmzL","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVmB3iE55doG2RTDxRgRTWRnFsztbO-MTVnieueyiFfI0dG8cab=s120-c-rp-mo-ba5-br100","displayName":"Scay nnet"},"starRating":"FIVE","comment":"Sehr freundliche Mitarbeiter\nUnkomplizierter Service, dir wird alles in ruhe und mit Detail erklärt.\nSie nehmen sich die Zeit für dich und man braucht keine Angst zu haben.\nDie Preise sind Fair\nSie erinnern sich sogar an deinen Namen und nennen dich auch so, was für mich ein Grossartiger Service ausmacht\n\n(Translated by Google)\nVery friendly staff\nUncomplicated service, everything is explained to you calmly and in detail.\nThey take the time for you and you don't have to be afraid.\nThe prices are fair\nThey even remember your name and call you that, which to me is great service","createTime":"2024-02-05T15:07:46.055808Z","updateTime":"2024-02-05T15:07:46.055808Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkb_5jv0UoWOmf2qOHdWyRV6wdTAFCF3q9yejtcJE6ioKyV_-ZvMOwIu_qlhX_iCGXqBmzL"},{"reviewId":"AbFvOqkPpZoKgF4BZJnqcHMd9mq-flo9YR0DAblP7aYTUWc88qdWp_AuB6zZGCaYsGcejwVJVKOE","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUvG8PIRpWQYFHl_1GQGLXbLD3EbS69-Ohc6v1dpv0v3PxOICo=s120-c-rp-mo-br100","displayName":"Angela Waibel"},"starRating":"FIVE","comment":"Liebes Betterview Team Bern.\nVielen herzlichen Dank für eine neue schöne Lebensqualität ohne Kontaktlinsen/Brille.\nIch hatte eine Femtolasik.Die Op ging schnell und war komplett schmerzlos.\nNach ein paar Stunden konnte ich wieder 100%sehen und hatte keine Komplikationen.Beratung und Betreuung sind einfach super ich würde es immer wieder machen. Danke ihr seit toll!\n\n(Translated by Google)\nDear Betterview Team Bern.\nThank you very much for a new, beautiful quality of life without contact lenses/glasses.\nI had femtolasik. The operation was quick and completely painless.\nAfter a few hours I was able to see 100% again and had no complications. The advice and support were simply great. I would do it again and again. Thank you, you're great!","createTime":"2024-01-23T10:04:45.126300Z","updateTime":"2024-01-23T11:41:05.808081Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkPpZoKgF4BZJnqcHMd9mq-flo9YR0DAblP7aYTUWc88qdWp_AuB6zZGCaYsGcejwVJVKOE"},{"reviewId":"AbFvOqmhliZ9PPspco_htrxg2_iqmCyvD9CgjwbmoqDAdAmOCbqF8Ic83mTYebB_wWagByrzFZfc","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUqA52HZRGz-zttH7HHhwRNp89XQSDpXdyc3EeP10g2ULtyXqN1=s120-c-rp-mo-br100","displayName":"Melanie"},"starRating":"FOUR","createTime":"2024-01-19T08:38:53.041037Z","updateTime":"2024-01-19T08:38:53.041037Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqmhliZ9PPspco_htrxg2_iqmCyvD9CgjwbmoqDAdAmOCbqF8Ic83mTYebB_wWagByrzFZfc"},{"reviewId":"AbFvOqlnmqtV4OFB1XbgtqmtupMEmHJIRxAVgviSlOcqPluJcKunjMSl65hJQIURIjX_oqcIaMQDvg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIFa0FEWjIEycNe0tGFl36oRKBEg7NTXoudoi4Pvg6VIlwmzw=s120-c-rp-mo-ba2-br100","displayName":"Siegenthaler Markus"},"starRating":"FIVE","comment":"Die Laserkorrektur bei betterview ist ein Wunder der modernen Technik... Die Behandlung lief schnell und schmerzlos ab (ca. 10 Minuten insgesamt). Nach 3 Tagen sah ich schon scharf. Es bleibt zu erwähnen, dass die ersten 2 Tage nach der Behandlung schmerzhaft waren, ebenso war ich sehr lichtempfindlich (Schmerzen sind jedoch individuell und daher nicht generalisierbar). Die empfundenen Schmerzen sind ein günstiger Preis, um danach ohne Brille/Kontaklinsen zu sein. Die Betreuung war von Anfang an super und professionell, die Arbeitsabläufe wirkten auf mich eingespielt. Zuvor habe ich ca. 2 Jahre immer wieder mit dem Gedanken gespielt, eine Laserbehandlung zu machen. Im Nachhinein hätte ich dies bereits viel früher machen sollen. Ich werde betterview deutlich weiterempfehlen.\n\n(Translated by Google)\nLaser correction at betterview is a miracle of modern technology... The treatment was quick and painless (approx. 10 minutes in total). After 3 days I could already see clearly. It should be mentioned that the first 2 days after the treatment were painful, and I was also very sensitive to light (however, pain is individual and therefore cannot be generalized). The pain you experience is a cheap price to pay for being without glasses/contact lenses afterwards. The support was great and professional right from the start, and the work processes seemed well-rehearsed to me. Previously, I had been toying with the idea of ​​having laser treatment for about 2 years. In hindsight, I should have done this much earlier. I will definitely recommend betterview.","createTime":"2024-01-10T14:32:01.467348Z","updateTime":"2024-01-12T10:36:04.845049Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqlnmqtV4OFB1XbgtqmtupMEmHJIRxAVgviSlOcqPluJcKunjMSl65hJQIURIjX_oqcIaMQDvg"},{"reviewId":"AbFvOqkypSD35N4vEPUc8pfwAByE3YFliNFyYLZdFXijuIH8Yzdoc3WXIH-c7so1Vc7SQWWIf_Jljw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLM9CD8sXRsO-thcda7KjXUDRZBIDfFax4ZXVWVZe3Ys4k1Jg=s120-c-rp-mo-br100","displayName":"Bradey 08"},"starRating":"FIVE","comment":"Super Beratung, einwandfreie Behandlung und sehr zufriedenstellendes Ergebnis! Würde mich immer wieder dafür entscheiden.\n\n(Translated by Google)\nGreat advice, flawless treatment and very satisfactory results! I would choose it again and again.","createTime":"2023-12-26T19:59:34.775851Z","updateTime":"2023-12-26T19:59:34.775851Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkypSD35N4vEPUc8pfwAByE3YFliNFyYLZdFXijuIH8Yzdoc3WXIH-c7so1Vc7SQWWIf_Jljw"},{"reviewId":"AbFvOqkWCrl7nP0gIBNd4Y-OB_ZeNuiQjiBbl8f3IbHZQaAhKJLfnaabRxjD9D9vpXszUFi7etNW5Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIPN1G8uUYEbfymFbmGP8zGXH-_oWYVK4RNq6jjy3hoHR3ixA=s120-c-rp-mo-br100","displayName":"Dominik Erbsmehl"},"starRating":"FIVE","comment":"Super nette Leute von Anfang bis zum Schluss. Das Lasern ist auch ohne Probleme verlaufen. Die Leute schauen gut zu dir und fragen nach einfach super. Ich habe am 2 Tag nach der Behandlung schon sehr gut ohne Brille gesehen und jetzt einfach unbeschreiblich alles klar zu sehen ohne Brille einfach mega toll\nIch danke dem ganzen Team für die tolle Unterstützung und Betreuung.\nFreundliche Grüsse\nDominik\n\n(Translated by Google)\nSuper nice people from start to finish. The lasering also went without any problems. People look at you well and ask about just great. I could already see very well without glasses on the 2nd day after the treatment and now seeing everything clearly without glasses is simply unbelievable\nI would like to thank the whole team for the great support and support.\nKind regards\nDominic","createTime":"2023-12-07T20:08:50.409260Z","updateTime":"2023-12-07T20:08:50.409260Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqkWCrl7nP0gIBNd4Y-OB_ZeNuiQjiBbl8f3IbHZQaAhKJLfnaabRxjD9D9vpXszUFi7etNW5Q"},{"reviewId":"AbFvOqndTOT9DSAvNPCMDg_WAtk_hP1SjF0W6WxYEf910NpZbs_qXJZqy2rgrwGCcIjQhvqXbUNNZQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKBf4WD0TqSwW8w4oxFGuciAZRyMAamm0uOM6Hck-JjCF6frA=s120-c-rp-mo-br100","displayName":"Gabriela Kurzen"},"starRating":"FIVE","comment":"Es ist eine der besten Entscheidungen gewesen. Man wird freundlich empfangen und sehr gut beraten. Auch bei Fragen nach der Laser OP wird einem geholfen. Es ist ein Stück Lebensqualität, das man durch das Lasern erhalten hat.\n\n(Translated by Google)\nIt was one of the best decisions. You will receive a friendly welcome and very good advice. We will also help you if you have any questions after the laser operation. It is a piece of quality of life that you have preserved through lasering.","createTime":"2023-12-05T20:31:39.680636Z","updateTime":"2023-12-05T20:31:39.680636Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqndTOT9DSAvNPCMDg_WAtk_hP1SjF0W6WxYEf910NpZbs_qXJZqy2rgrwGCcIjQhvqXbUNNZQ"},{"reviewId":"AbFvOqlR4JYI5DTZ_h2v9O7QvbnQc4KwfGVEBSUvy_WqgOD-Nfo7q69B1YX-P7VjDd7nllmNQqI2aw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUjN1_tGMFFWXMC6eSmm8zF7opxFaHHO_hw78AVwzSA3PTEmB6E=s120-c-rp-mo-br100","displayName":"Mischler Pania"},"starRating":"FIVE","comment":"Ich habe meine Behandlung in Bern gehabt. Das Personal und die Ärtzte dort waren sehr freundlich und professionel. Was das Lasern angeht würde ich jedem weiter empfehlen. Habe seit dem keine Beschwerden mit dem Sehen mehr .\n\n(Translated by Google)\nI had my treatment in Bern. The staff and doctors there were very friendly and professional. When it comes to lasering, I would recommend it to everyone. I haven't had any problems with my vision since then.","createTime":"2023-11-29T18:37:17.921418Z","updateTime":"2023-11-29T18:37:17.921418Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOqlR4JYI5DTZ_h2v9O7QvbnQc4KwfGVEBSUvy_WqgOD-Nfo7q69B1YX-P7VjDd7nllmNQqI2aw"},{"reviewId":"AbFvOql08JdbUhoT1bpzEJFPpJfLWk1HPgfjkN1glekFLfOf-xJcMY3EUyeGTrzcgg0GzCST8exGRw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLKUmubDpylUPPss3l0I0Qhb2Qt6It9yOgDHFSxu8a-yKB07w=s120-c-rp-mo-br100","displayName":"Jana M."},"starRating":"FIVE","comment":"Ich habe im Oktober 2023 meine Augen bei Betterview lasern lassen und bin sehr glücklich mit dem Endergebnis. Die Beratung war kompetent und freundlich, die Betreuung vor sowie nach der OP war professionell und zuvorkommend. Die OP selbst verlief schnell und auch schmerzfrei.\n\n(Translated by Google)\nI had my eyes lasered at Betterview in October 2023 and am very happy with the end result. The advice was competent and friendly, the care before and after the operation was professional and courteous. The operation itself was quick and painless.","createTime":"2023-11-23T14:53:36.294677Z","updateTime":"2023-11-23T14:53:36.294677Z","name":"accounts/111940189149971562530/locations/8005149213793981503/reviews/AbFvOql08JdbUhoT1bpzEJFPpJfLWk1HPgfjkN1glekFLfOf-xJcMY3EUyeGTrzcgg0GzCST8exGRw"},{"reviewId":"AbFvOqnBhFSFzRLW0Q9vDMOjfKkkTZtgj1QGeZ4RE93jdZTeswOMgm0yGeihDBmigN5A7CGBPYa3Jg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIHMa4F9EJjRwp_d0Ujz1Sz_E33jnJGR16GDU4Ta_CKoXcYGg=s120-c-rp-mo-br100","displayName":"Loïc Brunetti"},"starRating":"FIVE","comment":"(Translated by Google) Very pleasant and competent staff. They know how to put you at ease and are very attentive to their customers, frankly adorable. I can only recommend this clinic. The care is fast, the operation painless and the follow-up is very professional. 4 days after the operation, I was able to remove my protective lenses and drive. My eyes are now completely 100%.\n\n(Original)\nPersonnel très agréable et compétent. Ils savent vous mettre à l'aise et sont très à l'écoute des clients, franchement adorable. Je ne peux que recommander cette clinique. La prise en charge est rapide, l'opération indolore et le suivi est très pro. 4 jours après l'opération, j'ai pu enlever mes lentilles de protection et conduire. Mes yeux sont maintenant totalement à 100%.","createTime":"2025-04-30T13:16:06.926793Z","updateTime":"2025-04-30T13:23:11.572538Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqnBhFSFzRLW0Q9vDMOjfKkkTZtgj1QGeZ4RE93jdZTeswOMgm0yGeihDBmigN5A7CGBPYa3Jg"},{"reviewId":"AbFvOqklHC_Situ8qrjO7YZgceOUzPeklCI4iZFJ0oT-K42ErbTxIbYWoK9BUuWitLiFYhosUnsDfg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXe-nVzt-5scZ4-gwwAh9woW2PGTBj-IpOqnGuXXbeIGbg4XmqJ=s120-c-rp-mo-ba3-br100","displayName":"Vadym Butlerovskyi"},"starRating":"FIVE","comment":"(Translated by Google) The other day I had Lasik surgery at Betterview — I must admit that the Instagram ad and the discount really targeted me :) It was a dream I had for a long time, so I thought: why not. The first free visit went very well. They showed me how I would look after the operation. They also confirmed that I was eligible for surgery, but that a second visit just before surgery would be necessary to be 100% sure.\n\nRight before the procedure, I was very nervous, but the team really helped me relax by answering all my questions. The operation itself went smoothly, taking about 5 minutes per eye. You just have to mentally prepare yourself for not being able to blink for 5 minutes, which can be a little difficult.\n\nOverall, I am very happy that I chose Betterview and had this surgery. It completely changes the way of life.\n\nThe only small drawbacks: I was told that all the drops were included in the price, but those prescribed for the two weeks following the operation were ultimately not. This would be an important point to clarify for future customers.\n\nOtherwise, the team is excellent! Regarding Betterview itself, their iOS app only showed my very first appointment, but none of the subsequent ones. Fortunately, I received all the reminders by email and text, so it was okay. I also discovered that it is technically impossible to contact the clinic directly by phone — you have to call customer service, explain your questions to them, then they pass it on to the clinic who then calls you back. I find this process a bit slow.\n\nI would also suggest adding a follow-up appointment two weeks after surgery. Currently, there is one after a week, then another a month later. Now, after two weeks, you are generally allowed to touch your eyes and wet them, so it would be good to confirm this with a professional at that time.\n\n(Original)\nL'autre jour, j'ai fait une chirurgie Lasik chez Betterview — je dois avouer que la publicité Instagram et la réduction m'ont bien ciblé(e) :) C'était un rêve que j'avais depuis longtemps, alors je me suis dit : pourquoi pas. La première visite gratuite s’est très bien passée. Ils m'ont montré comment je verrais après l'opération. Ils ont également confirmé que j’étais éligible pour la chirurgie, mais qu’une deuxième visite juste avant l’opération serait nécessaire pour en être sûr à 100 %.\n\nJuste avant l’intervention, j’étais très nerveux(se), mais l’équipe m’a vraiment aidé(e) à me détendre en répondant à toutes mes questions. L’opération en elle-même s’est déroulée sans problème, environ 5 minutes par œil. Il faut juste se préparer mentalement à ne pas pouvoir cligner des yeux pendant 5 minutes, ce qui peut être un peu difficile.\n\nDans l’ensemble, je suis très content(e) d’avoir choisi Betterview et d’avoir fait cette chirurgie. Cela change complètement le mode de vie.\n\nLes seuls petits inconvénients : on m’avait dit que toutes les gouttes étaient incluses dans le prix, mais celles prescrites pour les deux semaines suivant l’opération ne l’étaient finalement pas. Ce serait un point important à préciser pour les futurs clients.\n\nSinon, l’équipe est excellente ! Concernant Betterview en tant que tel, leur application iOS ne montrait que mon tout premier rendez-vous, mais aucun des suivants. Heureusement, j’ai reçu tous les rappels par email et SMS, donc ça allait. J’ai aussi découvert qu’il est techniquement impossible de contacter directement la clinique par téléphone — il faut appeler le service client, leur expliquer ses questions, puis ils transmettent à la clinique qui vous rappelle ensuite. Je trouve ce processus un peu lent.\n\nJe suggérerais aussi d’ajouter un rendez-vous de suivi deux semaines après la chirurgie. Actuellement, il y en a un après une semaine, puis un autre un mois après. Or, après deux semaines, on est généralement autorisé à toucher ses yeux et à les mouiller, donc ce serait bien de le confirmer avec un professionnel à ce moment-là.","createTime":"2025-04-27T16:16:37.706121Z","updateTime":"2025-04-27T16:16:37.706121Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqklHC_Situ8qrjO7YZgceOUzPeklCI4iZFJ0oT-K42ErbTxIbYWoK9BUuWitLiFYhosUnsDfg"},{"reviewId":"AbFvOqnkCRQcqu0-fx0bujnAV1GM6gEqNrpNXgy6QiNkdWe-N1kCnvW26zvz2BJu8kbMzifbe-yV","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJr66okr38Dm-sCS_-Ld7QG8d4m6UnSMHM7Oxj_JKDc44o_vg=s120-c-rp-mo-br100","displayName":"Natasa Jovanovic"},"starRating":"FIVE","comment":"(Translated by Google) I recently had femto-lasik surgery at Betterview, and I can only highly recommend them. As soon as I arrived, I was welcomed by an exceptionally friendly, helpful and attentive team. Their professionalism and gentleness immediately gave me confidence.\n\nEach staff member takes the time to answer questions, explain each step of the procedure in detail, and most importantly, they understand the natural apprehension one can have before this type of operation. Their patience and empathy are truly remarkable.\n\nThe doctors listen, the post-operative follow-up is rigorous, and the entire experience was fluid, reassuring and very human. I recommend Betterview without any hesitation to anyone wishing to take the step of vision correction with complete confidence.\n\n(Original)\nJ’ai récemment eu recours à une chirurgie femto-lasik chez Betterview, et je ne peux que les recommander chaleureusement. Dès mon arrivée, j’ai été accueillie par une équipe exceptionnellement bienveillante, serviable et à l’écoute. Leur professionnalisme et leur douceur m’ont tout de suite mise en confiance.\n\nChaque membre du personnel prend le temps de répondre aux questions, d’expliquer en détail chaque étape de la procédure, et surtout, ils comprennent l’appréhension naturelle que l’on peut avoir avant ce type d’opération. Leur patience et leur empathie sont vraiment remarquables.\n\nLes médecins sont à l’écoute, le suivi post-opératoire est rigoureux, et l’ensemble de l’expérience a été fluide, rassurante et très humaine. Je recommande sans aucune hésitation Betterview à toute personne souhaitant franchir le cap d’une correction de la vue en toute confiance.","createTime":"2025-04-07T06:14:01.138994Z","updateTime":"2025-04-07T06:14:01.138994Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqnkCRQcqu0-fx0bujnAV1GM6gEqNrpNXgy6QiNkdWe-N1kCnvW26zvz2BJu8kbMzifbe-yV"},{"reviewId":"AbFvOqmkjQEHibBnp-xBJz6ZSFjizOWRCxS7mwg71JcpVP4iT8ryGgOd6g2M4cIN86fsl6QEijGaFA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXMUp8qMtBQRwZ5d-U5a8AgH3gWN4Y_zXcKIZuqzWOjO9Y8UFAedA=s120-c-rp-mo-ba5-br100","displayName":"Matt"},"starRating":"ONE","comment":"(Translated by Google) Top operation, super friendly staff! I totally recommend 👍\n\nHowever, no responses to email requests. We are dangled with sponsorship codes but when the time comes to pay for them, no one responds. It's sad\n\n(Original)\nOpération au top, personnel super sympa ! Je recommande totalement 👍\n\nEn revanche aucune réponses aux sollicitations par email. On nous fait miroiter des codes de parrainage mais quand vient l’heure de les payer plus personne ne réponds. C’est triste","createTime":"2024-12-04T10:24:27.704168Z","updateTime":"2025-03-27T06:42:29.475512Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqmkjQEHibBnp-xBJz6ZSFjizOWRCxS7mwg71JcpVP4iT8ryGgOd6g2M4cIN86fsl6QEijGaFA"},{"reviewId":"AbFvOqlvbR4dEOVi1H70EDE0mFyDV4ei91nW0usb6gq7TputZlAM_xtBmoGF9G1G9J3VPIoNfxbLuw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWyCZlLFDYMocyARj1cZzzWe9oW3uhDYm1DoSNFTdGWavwFs1od=s120-c-rp-mo-ba3-br100","displayName":"Arnaud Bohren"},"starRating":"FIVE","comment":"(Translated by Google) Thanks to the whole team. Sympathy and professionalism from the first to the last appointment.\n\n(Original)\nMerci à toute l'équipe. Sympathie et professionnalisme du premier au dernier RDV.","createTime":"2025-03-18T15:16:17.704856Z","updateTime":"2025-03-18T15:16:17.704856Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqlvbR4dEOVi1H70EDE0mFyDV4ei91nW0usb6gq7TputZlAM_xtBmoGF9G1G9J3VPIoNfxbLuw"},{"reviewId":"AbFvOqlgYgXB5rHz_vAkd4_EBZtqxZ_BZIioacFAA-WsxjTyVBtcAweFR1FsqVF7_55vRXxXUQfYGQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV5Il5MpVrfd5NCTHxMXKKzFFgsEsAuk7TjaZPCvohoy9E_nGic=s120-c-rp-mo-ba3-br100","displayName":"Sebastián Torriani"},"starRating":"FIVE","comment":"(Translated by Google) Super fast support. 3 weeks after my first appointment I had my operation.\nEverything went without problems, after the operation a bit of a tough afternoon but the next day I had eagle vision. I recommend!\n\n(Original)\nPrise en charge hyper rapide. 3 semaines après mon premier rendez-vous j'ai eu mon opération.\nTout s'est passé sans soucis, après l'opération une après-midi un peu dur mais dès le lendemain une vision d'aigle. Je recommande !","createTime":"2025-03-13T11:41:51.810048Z","updateTime":"2025-03-13T11:41:51.810048Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqlgYgXB5rHz_vAkd4_EBZtqxZ_BZIioacFAA-WsxjTyVBtcAweFR1FsqVF7_55vRXxXUQfYGQ"},{"reviewId":"AbFvOqm-Ylzm37b6YoBc00fz5VtqlDFQiAwIYlPzSotBKTJEtHk-c_aQ84eC2QIjeE0qHJycW4wRKA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUrH66yY_sr34dwHZz3MmHwgvmw3Z72Gp5hxpk3zO6lQxXcJZVU=s120-c-rp-mo-ba2-br100","displayName":"Nemesis"},"starRating":"FIVE","comment":"(Translated by Google) Very satisfied! The welcome is more than perfect, the (young) team is very professional and competent, they explain each step to you during the examinations and during the operation itself, the follow-up is rigorous (they do not let you go in the wild after the operation), all with a smile and good humor. Plus you can park right in front of the door so it’s perfect. My eyesight became excellent (120%) and I got rid of my glasses. Thank you!!!\n\n(Original)\nTrès satisfaite! L’accueil est plus que parfait, la (jeune) équipe est très professionnelle et compétente, ils vous expliquent chaque étape pendant les examens et pendant l’opération elle-même, le suivi est rigoureux (ils ne vous lâchent pas dans la nature après l’opération), le tout avec le sourire et la bonne humeur. En plus on peut se parquer juste devant la porte donc c’est parfait. Ma vue est devenue excellente (120%) et je me suis débarrassée de mes lunettes. Merci à vous!!!","createTime":"2025-03-06T14:07:05.494016Z","updateTime":"2025-03-06T14:07:05.494016Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqm-Ylzm37b6YoBc00fz5VtqlDFQiAwIYlPzSotBKTJEtHk-c_aQ84eC2QIjeE0qHJycW4wRKA"},{"reviewId":"AbFvOqnmFasEOeKy9GaNQOs0yc4oglsYysB1EQ_hGTkjJM9cXr_AYwJMECFM2PWyoL9nxYMNjy--yw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK1p4oZTjVv_sKgp8DJfP9nzNIPHycrsACMd_9g0jMQYOvwTDA=s120-c-rp-mo-br100","displayName":"Elsa Araujo Goncalves"},"starRating":"FIVE","comment":"(Translated by Google) Very good work. I am delighted to have had the eye laser done, especially since I have had much fewer headaches since then. They are super welcoming. They managed to easily put me at ease and they did a professional job! It is certainly an impressive operation but without any real pain. I recommend Betterview without hesitation\n\n(Original)\nTrès bon travail. Je suis ravie d'avoir fait le lazer aux yeux surtout que depuis j'ai beaucoup moin de maux de tête. Ils sont super accueillant Ils ont réussi à me mettre facilement en confiance et ils ont fait du travail de pro ! C'est une opération certe impressionnante mais sans réel douleurs. Je recommande Betterview sans hésitation","createTime":"2025-02-21T17:03:33.701822Z","updateTime":"2025-02-21T17:03:33.701822Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqnmFasEOeKy9GaNQOs0yc4oglsYysB1EQ_hGTkjJM9cXr_AYwJMECFM2PWyoL9nxYMNjy--yw"},{"reviewId":"AbFvOqldi67H_UQ-tmJOww8dm5TRsbvPoA86ARgN1fAN-27dFxWoeXWdy-efMGZ5TVnrE7SArMxf3w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJo9SLeroEWVS_QyqY5YOiCeDhdbwq5XJlTecR3rTr9j1Lzyg=s120-c-rp-mo-br100","displayName":"Sabrina Cordeiro"},"starRating":"FIVE","comment":"(Translated by Google) At the Top!!! The team is fantastic, thanks to Hervé and Lydia for the welcome, the information and the support during this experience… you can go there with your eyes closed (no pun intended) 😉\n\n(Original)\nAu Top!!! L’équipe est formidable merci à Hervé et Lydia pour l’accueil, les informations et le soutien lors de cette expérience… vous pouvez y aller les yeux fermés (sans mauvais jeu de mots) 😉","createTime":"2025-01-11T09:08:36.918666Z","updateTime":"2025-01-11T09:08:36.918666Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqldi67H_UQ-tmJOww8dm5TRsbvPoA86ARgN1fAN-27dFxWoeXWdy-efMGZ5TVnrE7SArMxf3w"},{"reviewId":"AbFvOqm1KITHjLhe9oHqfuraMCVTyovX_-7pGPyYebjEWX4ZhIzr37dTUXmLaOtPZ61piQYGfmDwWg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK_MxbCXCRFX6bsg_9lP4sf2w9gxLmDtQ0qcmxb8_iMLtrq7Q=s120-c-rp-mo-br100","displayName":"Joe Pain"},"starRating":"ONE","createTime":"2025-01-04T16:37:52.435078Z","updateTime":"2025-01-04T16:37:52.435078Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqm1KITHjLhe9oHqfuraMCVTyovX_-7pGPyYebjEWX4ZhIzr37dTUXmLaOtPZ61piQYGfmDwWg"},{"reviewId":"AbFvOqkaG29ULdR0j-3qWmal1De61ip3I56GX7dQ3xBrfX7-p_goZfXsClh9RaInD7x2vW1fitwM","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJM7SMZlg23l-SHNTfmfPfhEUulFBW435f0GgDX5lWBBpHmxg=s120-c-rp-mo-br100","displayName":"John deudeutroiquatre"},"starRating":"ONE","createTime":"2024-12-23T10:33:03.190728Z","updateTime":"2024-12-23T10:33:03.190728Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqkaG29ULdR0j-3qWmal1De61ip3I56GX7dQ3xBrfX7-p_goZfXsClh9RaInD7x2vW1fitwM"},{"reviewId":"AbFvOqk_AddoJJQWDZBMy8N5fxMREbAHO7-5vH5Lu5rayv2CzfYVepq9PG-JDgfaZqBYkbB_A1-enw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJSXA4Km9IfHw7Vs1d74QhDZn2XwexmJOSDMNd9eErlLraB5w=s120-c-rp-mo-br100","displayName":"Morgane Luaces"},"starRating":"FIVE","comment":"(Translated by Google) I recommend 100%. Top professionals. I felt very reassured by the team, attentive and always in a good mood, which is pleasant especially on the day of the operation.\nI had Lasik with restoration of my sight the day after the operation and since then I have been living without glasses again. 😁\nThanks again to all the team!\n\n(Original)\nJe recommande à 100%. Des professionnels au top. Je me suis sentie très rassuré par l'équipe, à l'ecoute et toujours de bonne humeur, ce qui est agréable surtout le jour de l opération.\nJ ai eu recours au Lasik avec un rétablissement de la vue dès le lendemain de l'opération et depuis je revis sans lunettes. 😁\nMerci encore à toutes l équipe!","createTime":"2024-12-06T15:50:08.634597Z","updateTime":"2024-12-06T15:50:08.634597Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqk_AddoJJQWDZBMy8N5fxMREbAHO7-5vH5Lu5rayv2CzfYVepq9PG-JDgfaZqBYkbB_A1-enw"},{"reviewId":"AbFvOqlhFxRo419BNjA0w94ztgdzQioiVIGgMaOo8-Pa0ldB2Vuz-Pgh32ftCHVK8_Z7KToENUns","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVv0QUqf45RBvs-1JCeB1IO5fzjfet7ZT3xidPSDQS7JMKaDiWWpw=s120-c-rp-mo-ba3-br100","displayName":"Steven Hager"},"starRating":"FIVE","comment":"(Translated by Google) Great team and great work! Thanks to Henri Lydia and Alessia for their efficiency and welcome.\n\n(Original)\nSuper équipe et super travail! Merci à Henri Lydia et Alessia pour l'efficacité et l'accueil.","createTime":"2024-11-23T10:54:16.232534Z","updateTime":"2024-11-23T10:54:16.232534Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqlhFxRo419BNjA0w94ztgdzQioiVIGgMaOo8-Pa0ldB2Vuz-Pgh32ftCHVK8_Z7KToENUns"},{"reviewId":"AbFvOqnlV3D5xAx5R7dP4e7KVpBK4O1cOplGMSklFYgFAITGdfoqKDnAtOWQWFB-0Jv9czDB6aJ8Rw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK_vvleURz9UxR1cs8hBXQDCp2L3HBeXFl585mVaU14oc9Mdw=s120-c-rp-mo-br100","displayName":"Alex gnac"},"starRating":"FIVE","comment":"(Translated by Google) Great team and support.\nThank you 🧡\n\n(Original)\nSuper équipe et prise en charge.\nMerci 🧡","createTime":"2024-10-15T06:22:58.620422Z","updateTime":"2024-10-15T06:22:58.620422Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqnlV3D5xAx5R7dP4e7KVpBK4O1cOplGMSklFYgFAITGdfoqKDnAtOWQWFB-0Jv9czDB6aJ8Rw"},{"reviewId":"AbFvOqllz9WTNyJJNHgdAQPxxLF_qolQ_qUfq922fojGjh2HzIQYY3ZYNhwnQzQA9HQ9usfXO7TstQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK9R51zgvqRacnX4OGsDIbF2K2oGvSUhKiqDYUuTkdLNitIqw=s120-c-rp-mo-br100","displayName":"Walid Rabtach"},"starRating":"FIVE","createTime":"2024-09-28T08:34:03.740322Z","updateTime":"2024-09-28T08:34:03.740322Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqllz9WTNyJJNHgdAQPxxLF_qolQ_qUfq922fojGjh2HzIQYY3ZYNhwnQzQA9HQ9usfXO7TstQ"},{"reviewId":"AbFvOqmiJjVnQyY5AESe-lnNqoebHMJXW4wCzpgR_Xkz5UbXg3ZFcDAu3EkEJKwhfxmg518SXJnBTA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocL7FoZ48zQ80EZdvsAxQHL5wV3UNYs30RWmSpv4FNJQ0WroeQ=s120-c-rp-mo-br100","displayName":"Beatrice Addaryan"},"starRating":"FIVE","comment":"(Translated by Google) Great, great team! Very satisfied with the result✨\n\n(Original)\nGénial, l’équipe au top! Très satisfaite du résultat✨","createTime":"2024-09-28T08:20:25.652461Z","updateTime":"2024-09-28T08:20:25.652461Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqmiJjVnQyY5AESe-lnNqoebHMJXW4wCzpgR_Xkz5UbXg3ZFcDAu3EkEJKwhfxmg518SXJnBTA"},{"reviewId":"AbFvOqk6NeHC0lAty-OiWjzaTA_vTziqto-cxNmq6CH5J066oszlT2fcEgF5IpmX-BnKK21M2gocBA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWd62-rLyhJp0yM2J5cbvPpMHyrErmnR5JboW_9-fb6QfEaoeQ=s120-c-rp-mo-br100","displayName":"Ercipolla"},"starRating":"FIVE","comment":"(Translated by Google) Top notch support, qualified and friendly staff...if you want to say goodbye to your glasses, this is probably the perfect place for that\n\n(Original)\nPrise en charge au top, personnel qualifié et sympathique..si vous souhaitez dire adieu à vos lunettes, c'est probablement le lieu parfait pour ça","createTime":"2024-09-27T09:46:54.324940Z","updateTime":"2024-09-27T09:46:54.324940Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqk6NeHC0lAty-OiWjzaTA_vTziqto-cxNmq6CH5J066oszlT2fcEgF5IpmX-BnKK21M2gocBA"},{"reviewId":"AbFvOqncVioQLfs_NpDUMITdlFRqdAUwEVSY7zgB_HLsT3fmI1j_okOiNUDTyUUuGJAXMdXq5ZHQlw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVaMAtj1e-3Xooeu65UtMDci9aNNaAoA_RaJoY89E1UMdKKNM6F=s120-c-rp-mo-ba3-br100","displayName":"Sabrina A"},"starRating":"FIVE","comment":"(Translated by Google) Good morning !\nI only accompanied a friend to have eye surgery, and the team was great!! attentive, kind, in a good mood ☀️ I think that this also helps to give patients confidence, especially since it can be stressful, no one wants to have an operation in a negative atmosphere ☺️✨️ thank you to you 🙏🏼 if one day I do this operation, I will definitely come to you!\n\n(Original)\nBonjour !\nj'ai uniquement accompagné un ami se faire opérer des yeux, et l'équipe était top !! à l'écoute, d'une gentillesse, de bonne humeur ☀️ je pense que cela aide aussi à mettre en confiance les patients, surtout que cela peut être stressant, personne n'a envie de se faire opérer dans une ambiance négative ☺️✨️ merci à vous 🙏🏼 si un jour je fais cette opération, je viendrai définitivement chez vous !","createTime":"2024-09-24T15:45:00.420261Z","updateTime":"2024-09-24T15:45:00.420261Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqncVioQLfs_NpDUMITdlFRqdAUwEVSY7zgB_HLsT3fmI1j_okOiNUDTyUUuGJAXMdXq5ZHQlw"},{"reviewId":"AbFvOqkuuu7jtYigewoJ0PBCP3wYfBVPAFB9pjiSey9K27fZEKhGT1j7ghPyqeKmxTUwRvhgMKLm","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWmoiRkn8FklvNsp-mTGs2C6kxMIVrA3iilNW0NC5Gg_KSKOd32=s120-c-rp-mo-ba4-br100","displayName":"Mariano Lachat"},"starRating":"FIVE","createTime":"2024-09-24T08:36:44.223736Z","updateTime":"2024-09-24T08:36:44.223736Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqkuuu7jtYigewoJ0PBCP3wYfBVPAFB9pjiSey9K27fZEKhGT1j7ghPyqeKmxTUwRvhgMKLm"},{"reviewId":"AbFvOqkUP2dvaP-RVmUNdQUJ6bkIIT-9EBHuB8wcx5rAvSiNXkefiGlpnOqn4RavnCryJ4ZDEG2O","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW0gwgjiTCFqWr0WUlD8ao9VFLkp0SdyROhgQ5dLVZ_5RhpD4ux=s120-c-rp-mo-ba3-br100","displayName":"Alice Delisle"},"starRating":"FIVE","comment":"(Translated by Google) I had Femto Lasik. The team is adorable and attentive, they are very reassuring and attentive! The treatment is painless and well prepared! I had small burns a few hours later but in the evening nothing more and my vision recovered the next morning!!\nThanks to the team and the treatment!\n\n(Original)\nJ'ai eu recours au Femto lasik. L'équipe est adorable et au petit soin, ils sont très rassurant et à l'écoute ! Le traitement est indolore et bien préparé ! J'ai eu des petites brûlures quelques heures après mais le soir plus rien et récupérer ma vision dès le lendemain matin !!\nMerci à l'équipe et au traitement !","createTime":"2024-09-21T11:16:50.024327Z","updateTime":"2024-09-21T11:16:50.024327Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqkUP2dvaP-RVmUNdQUJ6bkIIT-9EBHuB8wcx5rAvSiNXkefiGlpnOqn4RavnCryJ4ZDEG2O"},{"reviewId":"AbFvOqm1js-pfpgAdF008mrRt_mEDjJyGmi6mUNjq186h3_7MnMdc2OVQd0DrXhTWKXjnHkDTl7znQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLalEO9BlPLvzSo21FoyciNWQb55v0SFYu_E8VTw2qlxCIDiA=s120-c-rp-mo-ba4-br100","displayName":"Steve Couche"},"starRating":"FIVE","comment":"(Translated by Google) Very good services and results! Superb team, very professional and competent! Guaranteed recommendation!\n\n(Original)\nTrès bons services et résultats! Superbe équipe très professionnelle et compétente! Recommandation assurée!","createTime":"2024-09-10T19:06:27.841836Z","updateTime":"2024-09-10T19:06:27.841836Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqm1js-pfpgAdF008mrRt_mEDjJyGmi6mUNjq186h3_7MnMdc2OVQd0DrXhTWKXjnHkDTl7znQ"},{"reviewId":"AbFvOqkI8HE7QR7XER5oFzagg_bR0wne0erIMyQqmbx3bv8UbCqujiEH7ItrahcEa0Bsnx23u9hTtg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLKSy6chOY6aNVaApmWZI6xcN1WVgTgqWvO4iz6UU8BcjWBVRc=s120-c-rp-mo-br100","displayName":"simdb88"},"starRating":"FIVE","comment":"(Translated by Google) Without doubt the best medical service I have ever had the chance to encounter. I contacted betterview yesterday morning, appointment at noon the same day, operation the next day at 11 a.m. and 7 a.m. later I can write a comment without glasses and without crying :) beyond follow-up and an impeccable and painless intervention , the kindness of the entire team is phenomenal. Thank you all! Simon,\n\n(Original)\nSans doute le meilleur service médical que j ai eu la chance de croiser. J ai contacté betterview hier matin, rendez-vous à midi le même jour, opération le lendemain à 11h et 7h plus tard je peux écrire un commentaire sans lunettes et sans pleurer :) au delà d’un suivi et une intervention irréprochable et sans douleur, la gentillesse de toute l équipe est phénoménale. Merci à vous tous! Simon,","createTime":"2024-08-29T17:15:26.579664Z","updateTime":"2024-08-29T17:15:26.579664Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqkI8HE7QR7XER5oFzagg_bR0wne0erIMyQqmbx3bv8UbCqujiEH7ItrahcEa0Bsnx23u9hTtg"},{"reviewId":"AbFvOqlKx9TnwKT6NHOFF6TSQv4dB_tUeGmp6d_9UKYRH5GlVTwz0YgN5S5HyEyUTdUlNF2gAsv4-A","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocL2IJ9fPdev9SnfZzPrJiAUPyhF9j5B8qOXeuBEV-2Zje02tg=s120-c-rp-mo-br100","displayName":"Aurelia Reymond"},"starRating":"FIVE","comment":"(Translated by Google) I am very satisfied with this operation, without any regrets it is really worth it and the team is great! Good support, reassuring, attentive. At the top!\n\n(Original)\nJe suis très satisfaite de cette opération , sans aucun regret ça vaut vraiment la peine et l’équipe et super ! Bonne prise en charge , rassurants , à l’écoute . Au top !","createTime":"2024-08-20T06:53:48.914138Z","updateTime":"2024-08-20T06:53:48.914138Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqlKx9TnwKT6NHOFF6TSQv4dB_tUeGmp6d_9UKYRH5GlVTwz0YgN5S5HyEyUTdUlNF2gAsv4-A"},{"reviewId":"AbFvOqlT-tNCqp1yFsYtnq5Uyw3eEXXZmASFDXKLYOItor0uHwcGUTl8qlXqTjweH9Ke7h9boBcUcg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKpyTBx1qT2IfO_iKNuNoTP2CcTHWsdIELCq-VcnwWGb6KuOA=s120-c-rp-mo-br100","displayName":"Damla Sen"},"starRating":"FIVE","comment":"(Translated by Google) First of all, I thank Lara for her professionalism, her welcome and her very warm personality which gives confidence. It’s a great pleasure to be followed by Lara.\nThen, a thank you to the Doctor and his assistant during the operation, for their professionalism and patience towards me.\nA top team and a location that is easily accessible by car or public transport (2 minutes from the station)\nThanks to the Betterview team in Lausanne!\nI highly recommend.\n\n(Original)\nPremièrement je remercie Lara pour son professionnalisme, son accueil et sa personnalité très chaleureuse qui donne la confiance. C’est un immense plaisir d’être suivie par Lara.\nEnsuite, un remerciement au Docteur et son assistante durant l’opération, pour leurs professionnalismes et patiences à mon égard.\nUne équipe au top et un lieu est facilement accessible en voiture ou en transports publics (à 2 minutes de la gare)\nMerci à l’équipe Betterview de Lausanne !\nJe recommande fortement.","createTime":"2024-08-17T04:36:02.763694Z","updateTime":"2024-08-17T04:36:02.763694Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqlT-tNCqp1yFsYtnq5Uyw3eEXXZmASFDXKLYOItor0uHwcGUTl8qlXqTjweH9Ke7h9boBcUcg"},{"reviewId":"AbFvOqm_sIs8Hp8_IjCEQpbPh_tf0wTWY_Gn71R_d8h0TiAYxGbE9QWfkWE5jnuMwn3QYzrF1hBadg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWXgmDL9_6eRdawDWC_HkjZimMxRja-_V04dm2lfogmW0_EGQ60=s120-c-rp-mo-br100","displayName":"Victor Quinteros"},"starRating":"FIVE","comment":"(Translated by Google) I recommend it 100%, thank you again.\n\n(Original)\nJe le recommande à 100%, merci encore.","createTime":"2024-07-27T09:14:32.466738Z","updateTime":"2024-07-27T09:14:32.466738Z","name":"accounts/111940189149971562530/locations/10402816010864768192/reviews/AbFvOqm_sIs8Hp8_IjCEQpbPh_tf0wTWY_Gn71R_d8h0TiAYxGbE9QWfkWE5jnuMwn3QYzrF1hBadg"},{"reviewId":"AbFvOqlC-SvToYrcXcDUAbmoQXq3ROELRlzyyEA_t24Dhyi7Pds7eAcjMPTu5_u2LmceH0yrhPejLw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKW2OTKBqKGZ0DbU2q8d9dbrhvVfFJJqNT1Povukr9uC7Hlcw=s120-c-rp-mo-br100","displayName":"Bea Kalman"},"starRating":"FIVE","comment":"Betterview hat mir ein sehr gutes Gefühl gegeben, die Angst wird einem genommen. Gute Aufklärung bis ich mir ganz sicher war. Danke 😃\n\n(Translated by Google)\nBetterview gave me a very good feeling, taking away my fears. They explained things well until I was completely sure. Thank you 😃","createTime":"2025-04-30T09:38:12.533447Z","updateTime":"2025-04-30T09:38:12.533447Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlC-SvToYrcXcDUAbmoQXq3ROELRlzyyEA_t24Dhyi7Pds7eAcjMPTu5_u2LmceH0yrhPejLw"},{"reviewId":"AbFvOqljW8RH_1TAh98JudlXnvf2sfeZBEjlnlMJT27kTKHebsDpG6JEB4hlck2s1didafWE0pGquw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIf94vgKYPB8Uh8_xQdytuDkZ7N8RUjrnCFD2qUN8U1snRkZj-U=s120-c-rp-mo-br100","displayName":"Sophie Engstroem Koralnik"},"starRating":"ONE","createTime":"2025-04-30T05:34:16.911896Z","updateTime":"2025-04-30T05:34:16.911896Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqljW8RH_1TAh98JudlXnvf2sfeZBEjlnlMJT27kTKHebsDpG6JEB4hlck2s1didafWE0pGquw"},{"reviewId":"AbFvOqnsM4f-ny4Rr1Oi8nR3PfBbL254dHMiXwpEC7vyAA4wcTHAxQSeN5xXehnjRyt5O1HszTnq0w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIh-8EeE0QYiR-IbJN8zFIpfxlF3GD_dWSnHEoNFtEKjkrxFA=s120-c-rp-mo-br100","displayName":"Salvatore Montalbano"},"starRating":"FIVE","createTime":"2025-04-26T12:38:11.975172Z","updateTime":"2025-04-26T12:38:11.975172Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqnsM4f-ny4Rr1Oi8nR3PfBbL254dHMiXwpEC7vyAA4wcTHAxQSeN5xXehnjRyt5O1HszTnq0w"},{"reviewId":"AbFvOqka3xaP2KXyqHK_p8oUD86F2IH3Y1bAEWU-IJnkRLKFRQsaa4wY8bM-N2EQQ5397qJXzyitQQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKGxIobggjogPo6oyY4Y0S-Nk0V8Efkzf7jdQTmLX8mCSQxWg=s120-c-rp-mo-ba3-br100","displayName":"Le Kra"},"starRating":"FIVE","comment":"Die Mitarbeiter sind alle sehr nett und kompetent. Frau Dr. Huseyna ist eine sehr gute Augenärztin und hat bei mir in der Netzhaut ein kleines Loch entdeckt und eine Überweisung für das Lasern dieses Loches gemacht. Mein Augenarzt hat das Lasern übernommen und hat ein Lob ausgesprochen, da man das Loch wirklich nur wenn man ganz genau schaut sieht.\nDanach konnte ich meine Augen bei Betterview Lasern lassen. Ich hatte bei beiden Augen -5! Was mich sehr belastete. Nun sehe ich 110% und bin glücklich. Da ich stark trockene Augen hatte, bekam ich eine Tropf- Therapie, was ein bisschen besser wurde. Da es aber nicht perfekt war… habe ich Plugs bei Betterview bekommen. Nur schon nach wenigen Stunden, war es deutlich besser und zurzeit einfach sehr gut! Danke Betterview ☺️ kann ich wirklich empfehlen.\n\nDas einzige was mich störte ist, dass man den Vertrag schon beim ersten Termin bekommt. Unterschreibt lieber nicht und erst dann wenn alle Untersuchungen gemacht sind. @Betterview; das ihr den Vertrag beim ersten Termin vorzeigt solltet ihr echt nicht mehr machen!\n\n(Translated by Google)\nThe employees are all very nice and competent. Ms. Dr. Huseyna is a very good ophthalmologist and discovered a small hole in my retina and made a referral for this hole to be lasered. My ophthalmologist took over the lasering and praised it because you can only really see the hole if you look very closely.\nAfterwards I was able to have my eyes lasered at Betterview. I had -5 in both eyes! Which was very stressful for me. Now I see 110% and am happy. Since I had very dry eyes, I was given drip therapy, which got a little better. But since it wasn't perfect... I got plugs from Betterview. After just a few hours, it was significantly better and currently just very good! Thanks Betterview ☺️ I can really recommend it.\n\nThe only thing that bothered me is that you get the contract at the first appointment. It's better not to sign and only after all the examinations have been carried out. @Betterview; You really shouldn't do that anymore by showing the contract at the first appointment!","createTime":"2025-04-25T14:45:37.827399Z","updateTime":"2025-04-25T14:49:48.168992Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqka3xaP2KXyqHK_p8oUD86F2IH3Y1bAEWU-IJnkRLKFRQsaa4wY8bM-N2EQQ5397qJXzyitQQ"},{"reviewId":"AbFvOqlqYLZtYhNKf15wSAVX9lairQ9230x618D1Ry0b7ncixWVwLxfBhwnmETEEb9SewJM3-uEAAw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXYNowVdYq6XkKPB5c5FrrBCTqSPtclKV6rinzJfUBddnuLIDMX=s120-c-rp-mo-br100","displayName":"Anna S"},"starRating":"ONE","comment":"Finger weg von Betterview! Dort habe ich eine falsche OP-Empfehlung erhalten, von der andere Anbieter mir klar abgeraten haben. Ich habe mir glücklicherweise eine Zweitmeinung eingeholt, bei der ich nicht dazu gedrängt wurde einen Vertrag zu unterschreiben, wie es bei Betterview der Fall war. Lest bitte auch die KRC-Richtlinien bevor ihr irgendeinen Vertrag unterschreibt - Habe meine Augen letztendlich bei einem anderen Anbieter Lasern lassen und bin mit dem Ergebnis mehr als zufrieden.\n\n(Translated by Google)\nStay away from Betterview! There I received an incorrect recommendation for surgery, which other providers clearly advised me against. Luckily, I got a second opinion where I wasn't pressured into signing a contract like I was with Betterview. Please also read the KRC guidelines before signing any contract - I ended up having my eyes lasered by another provider and am more than satisfied with the result.","createTime":"2025-04-23T09:24:33.566379Z","updateTime":"2025-04-23T09:24:33.566379Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlqYLZtYhNKf15wSAVX9lairQ9230x618D1Ry0b7ncixWVwLxfBhwnmETEEb9SewJM3-uEAAw"},{"reviewId":"AbFvOql9nr3DkgeIgmaV0HnGjxt-WUlxK_4WHRc1ZG-9k2XHlQPUQLCS9piS3XpLj4H4y4JQeIxBaA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWz_uaG2UEDAa1NjM_qhYur8ljvoOVcpfPSCw4LZsl79W1ksBzU=s120-c-rp-mo-br100","displayName":"Matteo Basso"},"starRating":"FIVE","comment":"(Translated by Google) Simply perfect. I thank the Lugano staff for their professionalism and preparation. I felt treated like a welcome customer and the staff was simply unique and very, very professional. Beyond my expectations, thanks again!\n\n(Original)\nSemplicemente perfetti. Ringrazio lo staff di Lugano per la professionalita' e la preparazione. Mi sono sentito trattato come un gradito cliente e lo staff e' stato semplicemente unico e molto, molto professionale. Oltre ogni mia aspettativa, grazie ancora!","createTime":"2025-04-18T17:33:27.953080Z","updateTime":"2025-04-18T17:33:27.953080Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOql9nr3DkgeIgmaV0HnGjxt-WUlxK_4WHRc1ZG-9k2XHlQPUQLCS9piS3XpLj4H4y4JQeIxBaA"},{"reviewId":"AbFvOqms0ja5Swxd9_n8z7egycEgIv0u3u3ZwRsF5Ddj3UWPDPjvL6cBAYoKMm32tWywaJiaj8R1Eg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIIN9ivXsFOjafQRbK4D5M_5XtrWWCf20pIwTxgyKq7wPwGyA=s120-c-rp-mo-br100","displayName":"Erich Kast"},"starRating":"FIVE","comment":"Super freundlich wird sehr gut erklärt. Mann weiss immer was gerade Passiert. Super schnell. Tolles ergebnis Top\n\n(Translated by Google)\nSuper friendly and explained very well. You always know what's going on. Super fast. Great result top","createTime":"2025-04-18T06:59:25.777737Z","updateTime":"2025-04-18T06:59:25.777737Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqms0ja5Swxd9_n8z7egycEgIv0u3u3ZwRsF5Ddj3UWPDPjvL6cBAYoKMm32tWywaJiaj8R1Eg"},{"reviewId":"AbFvOqkGQvMT58d55GIR8pN41XG76P30PQM2hbuwZT2bRHAcQbLjEXKoE1oqRL7F56T1mWnjpQimog","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKvRtSmay4wQQTx5eRkgh1crlRjNlWsOhe7c7FDpyOh19ex=s120-c-rp-mo-br100","displayName":"André Thalmann"},"starRating":"ONE","comment":"Zuerst Kassensturz über betterview sehen. Gute bewertungen sind ganz klar fake. Es geht um das augenlicht. Vorsicht und gut informieren.\n\n(Translated by Google)\nFirst see Kassenrutsch via betterview. Good reviews are clearly fake. It's about eyesight. Be careful and be well informed.","createTime":"2025-04-13T06:22:05.825523Z","updateTime":"2025-04-13T06:22:05.825523Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqkGQvMT58d55GIR8pN41XG76P30PQM2hbuwZT2bRHAcQbLjEXKoE1oqRL7F56T1mWnjpQimog"},{"reviewId":"AbFvOqlQ4IZU7uhevoNbq1AHrMNCgQvCg5lEHm3DYUJblISnv4319XY7v81H3uOJ2tdagsGULfqm","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIuQ0EZJdbTPYKbp4VPWSKbMV3aLgTk5TGKwagRt9JfG6bm3g=s120-c-rp-mo-br100","displayName":"Ivan Limacher"},"starRating":"FIVE","createTime":"2025-04-11T17:32:01.211253Z","updateTime":"2025-04-11T17:32:01.211253Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlQ4IZU7uhevoNbq1AHrMNCgQvCg5lEHm3DYUJblISnv4319XY7v81H3uOJ2tdagsGULfqm"},{"reviewId":"AbFvOqmuvyil3pRailrbug1sVpO9crynuPv8-g9Xs9IEKrqHzhFCtqNKqL3898U7AP-Td2WUqfWE","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVutUtyLmVntAn1CuD_hpjBTBRHd94iuNxWn0AY_nMgjvvaeutq=s120-c-rp-mo-ba3-br100","displayName":"Mario Drouin"},"starRating":"FIVE","comment":"(Translated by Google) Very good experience, great team and very professional. 100% successful operation. Implants immediately replace glasses. Very good follow-up.\n\n(Original)\nTrès bonne expérience, équipe formidable et très professionnel. Opération réussie à 100%. Les implants remplacent immédiatement les lunettes. Très bon suivi.","createTime":"2025-04-11T06:49:55.231918Z","updateTime":"2025-04-11T06:49:55.231918Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqmuvyil3pRailrbug1sVpO9crynuPv8-g9Xs9IEKrqHzhFCtqNKqL3898U7AP-Td2WUqfWE"},{"reviewId":"AbFvOqlyIAnYczrwQXuUbVKdSTVb_IIHrAftD9J38o252H64mas3eZIhhBX0OhBkK-MiDTub8WhDXA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWcdVYVlQxWrpGmVhBT-39ZAxhjmn8NEJGsNYuALfI5YHaclUOdWw=s120-c-rp-mo-br100","displayName":"Evelyne Maria Perego"},"starRating":"FIVE","comment":"Sehr kompetente, freundliche sowie professionelle Arbeit in einem ungezwungenen Umfeld.\nIch sehe nun nach 56 Jahren wieder wie ein Sperber und bin so happy! DANKE allen für die gute Aufklärung, Betreuung sowie Behandlung, welche ich absolut schmerzfrei erleben durfte. Ich liess beide Linsen auswechseln und sah nach 1 Woche bereits wieder 100 %… 😅👍🏻🌈🍀\n\n(Translated by Google)\nVery competent, friendly and professional work in a relaxed environment.\nAfter 56 years I can now see like a sparrowhawk again and I'm so happy! THANK YOU everyone for the good information, support and treatment, which I was able to experience completely painlessly. I had both lenses replaced and after 1 week I was able to see 100% again... 😅👍🏻🌈🍀","createTime":"2025-04-07T13:22:55.309182Z","updateTime":"2025-04-07T13:22:55.309182Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlyIAnYczrwQXuUbVKdSTVb_IIHrAftD9J38o252H64mas3eZIhhBX0OhBkK-MiDTub8WhDXA"},{"reviewId":"AbFvOqlpK-dNgVDP55DROxnPy0t7g91ykaJMgylqXAGgiBJZkFGNzf1I7qISuGWt9opp7EVHEOkoWQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVyOwD5FNqII2L3dLle4sa4btjq-zSIx1loX7Tgp3Sht4wn30xN=s120-c-rp-mo-ba4-br100","displayName":"David Morton de Lachapelle"},"starRating":"FIVE","comment":"Ein Jahr nach meiner Laseroperation bei Betterview Zürich kann ich sagen: Es war eine meiner besten Entscheidungen. Empfang, Service und Nachbetreuung sind hervorragend – ich fühlte mich jederzeit bestens betreut.\nDas Team ist freundlich, kompetent und arbeitet mit modernster Technik. Als auf Laser spezialisierte Klinik ist Betterview bestens ausgestattet. Auch preislich top: Selbst im Vergleich mit Deutschland ist das Angebot sehr fair – eine positive Überraschung an der Bahnhofstrasse!\n\nEin herzliches Dankeschön an das gesamte Team – klare Empfehlung!\n\n(Translated by Google)\nOne year after my laser operation at Betterview Zurich, I can say: it was one of the best decisions I made. The reception, service and aftercare are excellent – ​​I felt I was well looked after at all times.\nThe team is friendly, competent and works with the latest technology. As a clinic specializing in lasers, Betterview is well equipped. The price is also great: even compared to Germany, the offer is very fair - a positive surprise on Bahnhofstrasse!\n\nA big thank you to the entire team – clear recommendation!","createTime":"2025-04-06T08:31:47.944021Z","updateTime":"2025-04-06T08:31:47.944021Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlpK-dNgVDP55DROxnPy0t7g91ykaJMgylqXAGgiBJZkFGNzf1I7qISuGWt9opp7EVHEOkoWQ"},{"reviewId":"AbFvOql6STvTCrBUCX-Gfn_A_mZc1_5fAajUpEhT5KLL0ZIb6tkmRfAv0JTOZkptcROwCmiUSjQG","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW2g9p4iBJMCGsgfZJNXU0i6mR8PeGKh7NgGT8N0Vq4rbV3GAWG1w=s120-c-rp-mo-ba3-br100","displayName":"Nadiia"},"starRating":"FIVE","comment":"(Translated by Google) I would like to thank the team for the warm welcome they gave me as a patient. The service is of the highest level. Problem solving without delay. Here and now. Very important in our time. A big thank you to the whole team.\n\n(Original)\nJe tiens à remercier l'équipe pour l'accueil chaleureux qu'elle m'a réservé en tant que patiente. Le service est du plus haut niveau. Résolution des problèmes sans délai. Ici et maintenant. Très important à notre époque. Un grand merci à toute l'équipe.","createTime":"2025-04-05T12:49:31.085998Z","updateTime":"2025-04-05T12:49:51.965059Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOql6STvTCrBUCX-Gfn_A_mZc1_5fAajUpEhT5KLL0ZIb6tkmRfAv0JTOZkptcROwCmiUSjQG"},{"reviewId":"AbFvOqnuZcT8fa6dlZ1bdD4k2vibvBYMpUQqTtvbNV-Hh4xpUV7fcZT0YN5PSZURLSUq6_jcHtidjw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLcglTawUWiLnoM0J_a5SKe75A3UTeA52At71RqmnH9nTlf4A=s120-c-rp-mo-br100","displayName":"Agneta Ibrahimi"},"starRating":"FIVE","createTime":"2025-04-02T09:09:45.407132Z","updateTime":"2025-04-02T09:09:45.407132Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqnuZcT8fa6dlZ1bdD4k2vibvBYMpUQqTtvbNV-Hh4xpUV7fcZT0YN5PSZURLSUq6_jcHtidjw"},{"reviewId":"AbFvOql5GNozcgcRiqyDPHM42iTvjBxsSczwZwhE_3eOBHFNn-v0KoJNRZWHo9hfyaXFd-jUbta5HQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXglOS-g1Z0SZGyOP9s3mplDtjbjHa72MSHFcTwNYhWObyBEafXOA=s120-c-rp-mo-br100","displayName":"Bouchra Schweiz"},"starRating":"FIVE","comment":"Super Erfahrung mit betterview ich empfehle 💯% sind sehr sehr sympathisch und freundlich équipe Besten Dank 💝sicher betterviem ist die beste🙏\n\nFreundliche Grüße\nBouchra 💐\n\n(Translated by Google)\nGreat experience with betterview I recommend 💯% are very very personable and friendly équipe Thank you very much 💝sure betterviem is the best🙏\n\nKind regards\nBouchra 💐","createTime":"2025-04-01T15:28:04.633688Z","updateTime":"2025-04-01T15:28:04.633688Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOql5GNozcgcRiqyDPHM42iTvjBxsSczwZwhE_3eOBHFNn-v0KoJNRZWHo9hfyaXFd-jUbta5HQ"},{"reviewId":"AbFvOqkEa_TM9-yuqsYtk9FwAsopy9FHt4gVllhuoRoW0QZJLPLrIlr8kgvcbfecttuiAdFUqqzMsA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ0UCYvDXd1GhNTIrlXU2syAZfHb8Qyj1zsdcxFGhjF8fKdlg=s120-c-rp-mo-br100","displayName":"Nivin Fakhreddine"},"starRating":"ONE","comment":"Ich schreibe eigentlich keine Google-Bewertungen und will hier auch keine Firma grundlos schlechtreden - aber ich bin wirklich schockiert, wie mit meinem Fall umgegangen wurde.\n\nBei der gratis Voruntersuchung wurde massiv Druck gemacht, direkt einen OP-Termin auszumachen. Mir wurde dabei nicht klar gesagt, dass dies eine verbindliche Zusage ist - stattdessen musste ich eine lange Reihe von Dokumenten unterschreiben. Es ginge vor allem darum zu unterschreiben, dass ich \"über alle Risiken aufgeklärt wurde und das Beratungsgespräch stattgefunden hat\". Was nicht erwähnt wurde, ist, dass ich mit dieser Unterschrift zustimme, dass der Termin nicht mehr stornierbar ist und eine Absage 250.- kostet. Natürlich ist es mein Fehler, die AGBs nicht im Detail zu lesen - aber so eine wichtige Info hätte auch direkt kommuniziert werden müssen.\n\nDaraufhin habe ich den Termin etwa einen Monat im Voraus abgesagt, weil mir zwei unabhängige Augenärzte (die selbst Laser-OPs durchführen!) geraten haben, bis mindestens 30 zu warten, da sich die Hornhaut bis dahin noch verändert und sich die Sicht wieder verschlechtern kann. Diese Information habe ich bei der Voruntersuchung explizit erfragt - die Antwort war, dass es absolut keine Risiken gäbe. Das empfinde ich als grob fahrlässige Beratung!\n\nNach der Absage wurde ich sofort angerufen, um einen neuen Termin zu vereinbaren - als ich erklärte, dass ich den Eingriff nicht mehr machen möchte, wurde mir mitgeteilt, dass ich 250.- zahlen müsse. Ich war überrascht und habe daraufhin geschildert, warum ich den Termin storniere, und mir wurde gesagt, man werde es abklären und sich melden. Danach kam einfach nichts mehr. Zwei Monate später erhielt ich kommentarlos eine Rechnung über 250.-. Da habe ich schriftlich per Mail nochmals alles dargelegt - keine Antwort. Stattdessen zwei Monate später eine Zahlungserinnerung.\n\nAm Ende habe ich gezahlt, weil ich keine Lust auf einen bürokratischen Kampf hatte, aber das Geschäftsgebaren ist für mich eine absolute Frechheit. Menschen werden mit unseriösen Aussagen zu einer OP gedrängt und dann zur Kasse gebeten, wenn sie sich richtig informieren und sich dagegen entscheiden.\n\nIch warte bis jetzt auf eine Stellungnahme vonseiten Betterview.\n\n(Translated by Google)\nI don't actually write Google reviews and I don't want to badmouth any company for no reason - but I'm really shocked at how my case was handled.\n\nDuring the free preliminary examination, there was massive pressure to make an appointment for surgery straight away. I wasn't clearly told that this was a binding commitment - instead I had to sign a long series of documents. The main thing was to sign that I was “informed about all the risks and that the consultation took place”. What wasn't mentioned is that by signing this I agree that the appointment can no longer be canceled and a cancellation costs 250.-. Of course it is my mistake for not reading the terms and conditions in detail - but such important information should have been communicated directly.\n\nI then canceled the appointment about a month in advance because two independent ophthalmologists (who perform laser surgery themselves!) advised me to wait until at least 30, as the cornea would continue to change by then and vision could worsen again. I specifically asked for this information during the preliminary examination - the answer was that there were absolutely no risks. I find this to be grossly negligent advice!\n\nAfter the cancellation, I was immediately called to arrange a new appointment - when I explained that I no longer wanted to have the procedure, I was told that I would have to pay 250.-. I was surprised and then explained why I was canceling the appointment and was told that they would clarify it and get back to you. After that, nothing happened anymore. Two months later I received an invoice for €250 without comment. I explained everything again in writing by email - no response. Instead, a payment reminder two months later.\n\nIn the end I paid because I didn't want to go through a bureaucratic fight, but the way they do business is an absolute disgrace to me. People are pressured into having an operation with dubious statements and then asked to pay if they get the right information and decide against it.\n\nI'm still waiting for a response from Betterview.","createTime":"2025-03-31T09:42:59.440069Z","updateTime":"2025-03-31T09:42:59.440069Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqkEa_TM9-yuqsYtk9FwAsopy9FHt4gVllhuoRoW0QZJLPLrIlr8kgvcbfecttuiAdFUqqzMsA"},{"reviewId":"AbFvOqlfqwA7Q19Qqf4_Tn4FYoqTI-_KW5ztvILxifmQbx6lV106A7lADe1AxKyEZbSEo13dz8nFXA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJW4nddxwC7is-gtvIJCtjFVYVCmRqOoSa3ujDK6bhjTckVLg=s120-c-rp-mo-br100","displayName":"Orlando Rosa Soto"},"starRating":"FIVE","comment":"Wohlfühlende Atmosphäre, sehr aufmerksame Leute. sehr nett. Untersuchung war unkompliziert und sehr gut alle Punkte geklärt. Sehr empfehlenswert.\n\n(Translated by Google)\nComfortable atmosphere, very attentive people. very nice. The examination was uncomplicated and all points were clarified very well. Highly recommended.","createTime":"2025-03-30T15:34:46.478977Z","updateTime":"2025-03-30T15:34:46.478977Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlfqwA7Q19Qqf4_Tn4FYoqTI-_KW5ztvILxifmQbx6lV106A7lADe1AxKyEZbSEo13dz8nFXA"},{"reviewId":"AbFvOqlcBjlXbLvyX4KkmLuziYmfzI1hY0jL-WEgQH49PLtEwHN6m9Db-nyHRgQpRgzRbJCZfRMt8g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKgXpP2mWL4AfAlLhtjGU6YmhshjyVRB8Qf7fXf4hk5en5Xkns=s120-c-rp-mo-br100","displayName":"Niru Kirupa"},"starRating":"ONE","comment":"Finger weg von Betterview!\nIch empfehle euch, euch an einen professionelleren Anbieter zu wenden (z.B. focuslaser).\n\nIn meinem Fall wurde mir ein Vertrag vorgelegt, den ich unterschreiben sollte, da ansonsten die Rabatte entfallen würden. Ich habe den Vertrag unter Druck unterschrieben. Drei Tage später habe ich Betterview angerufen und klargestellt, dass ich nicht informiert wurde, wie der Ablauf genau aussehen würde. Sie behaupteten, ich sei über alles informiert worden und wüsste, worum es gehe. Der erste Besuch dauerte nur 15 Minuten, bei dem nur meine Augen kontrolliert und infrage kommende Therapien besprochen wurden.\n\nIch bat Betterview, den Vertrag, den ich unterschrieben hatte, zu stornieren und sagte, dass ich vor Ort bei der zweiten Hauptuntersuchung unterschreiben wolle, wenn ich mehr Informationen hätte. Die Antwort war, dass die Stornierung 500 CHF kosten würde. Ich habe ihnen erklärt, warum ich vom Vertrag zurücktreten möchte und dass ich mich mit dieser Ungewissheit unwohl und nicht bereit fühle. Trotzdem haben sie mir die 500 CHF in Rechnung gestellt, obwohl ich noch nicht einmal den zweiten Hauptuntersuchung hatte und der ersten Untersuchung kostenlos sei. Ausserdem waren sie sehr unhöflich, respektlos und unfreundlich. Sie sagten mir, dass es nur um 500 CHF ginge und machten Aussagen, die völlig unter der Gürtellinie waren.\n\nMein Eindruck ist, dass hier der Umsatz an erster Stelle steht, nicht das Wohl der Patienten.\nIch kann nur dringend davon abraten, sich bei Betterview behandeln zu lassen.\nDas Geschäftsmodell von Betterview scheint darauf ausgerichtet zu sein, Profit zu generieren, während das Wohlergehen der Patient:innen vernachlässigt wird.\n\nMeine Erfahrung mit Betterview war einfach nur schrecklich. Der Umgang war unprofessionell.\nDas Personal war ignorant, unpersönlich, frech und unmenschlich.\nRisiken wurden nicht transparent kommuniziert. Stattdessen wurde die Behandlung und der Vertrag in den Fokus gerückt.\n\nDie Qualität der Kundenbetreuung bei Betterview St. Gallen entspricht definitiv nicht den Erwartungen. Die Mitarbeiter/innen setzen die Kundschaft unter Druck und sind absolut nicht bereit, Nachsicht zu gewähren. Die Beratung ist inakzeptabel. Die Beratung war in keiner Weise ausreichend. Im System wird zwar vermerkt, dass eine ausführliche Beratung stattgefunden hat, dies entspricht jedoch in keiner Weise der Realität. Es ist offensichtlich, dass finanzielle Aspekte für sie Priorität haben gegenüber einer sauberen und ausführlichen Arbeitsweise sowie Beratung. Mein klarer Rat: Sucht euch einen professionelleren Anbieter (z.B. focuslaser).\n\n(Translated by Google)\nStay away from Betterview!\nI recommend that you contact a more professional provider (e.g. focuslaser).\n\nIn my case, I was presented with a contract that I had to sign, otherwise the discounts would no longer apply. I signed the contract under pressure. Three days later I called Betterview and made it clear that I had not been informed of exactly what the process would be. They claimed that I had been informed about everything and knew what it was about. The first visit lasted only 15 minutes, during which only my eyes were checked and possible therapies were discussed.\n\nI asked Betterview to cancel the contract I had signed and said I would sign on site at the second inspection if I had more information. The answer was that cancellation would cost 500 CHF. I explained to them why I wanted to withdraw from the contract and that I felt uncomfortable and unwilling with this uncertainty. Nevertheless, they charged me the 500 CHF, even though I hadn't even had the second general examination and the first examination was free. They were also very rude, disrespectful and unfriendly. They told me that it was only about 500 CHF and made statements that were completely below the belt.\n\nMy impression is that sales come first here, not the well-being of the patients.\nI can only strongly advise against seeking treatment at Betterview.\nBetterview's business model appears to be focused on generating profit while neglecting patient well-being.\n\nMy experience with Betterview was nothing short of terrible. The handling was unprofessional.\nThe staff was ignorant, impersonal, rude and inhumane.\nRisks were not communicated transparently. Instead, the focus was on the treatment and the contract.\n\nThe quality of customer support at Betterview St. Gallen definitely does not meet expectations. The employees put the customers under pressure and are absolutely not prepared to give any leniency. The advice is unacceptable. The advice was in no way sufficient. Although the system notes that detailed consultation has taken place, this in no way corresponds to reality. It is obvious that financial aspects take priority over clean and detailed work methods and advice. My clear advice: Look for a more professional provider (e.g. focuslaser).","createTime":"2025-03-28T10:52:28.466321Z","updateTime":"2025-03-28T10:52:28.466321Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlcBjlXbLvyX4KkmLuziYmfzI1hY0jL-WEgQH49PLtEwHN6m9Db-nyHRgQpRgzRbJCZfRMt8g"},{"reviewId":"AbFvOqmePuGjgimgvyKhgUhPNiLJrv9BVmYqj7N-IWAP4NcUbivmG6q0CTtPF25ysSxaSzj5SgpC4g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUTwzc_051UY839Xjuit5LJKmG2heoVMXfqQbZeKzrlpMWLFNT6=s120-c-rp-mo-br100","displayName":"T. L."},"starRating":"ONE","comment":"Finger weg!\n\nLeider war meine Erfahrung mit Betterview äusserst enttäuschend. Der Umgang war völlig unprofessionell und die medizinische Abklärung wirkte oberflächlich. Risiken wurden nicht transparent kommuniziert – stattdessen wurde die Behandlung forciert.\n\nNach der ersten Operation kam es zu Komplikationen, sodass eine zweite notwendig war. Insgesamt hatte ich um die zehn Termine, zwei Eingriffe und war eine Woche krankgeschrieben, obwohl es ursprünglich hiess, ich sei nach einem Tag wieder arbeitsfähig.\n\nDie Kommunikation lief ausschliesslich über eine externe Stelle in Winterthur, die angeblich koordinieren sollte – das hat jedoch nie funktioniert. Teamarbeit schien nicht existent und ich musste jedes Mal nachfragen und anrufen, um Brillenrezepte oder eine Arbeitsunfähigkeitsbescheinigung zu erhalten.\n\nMein Eindruck ist, dass hier der Umsatz an erster Stelle steht, nicht das Wohl der Patienten. Ich kann nur dringend davon abraten, sich bei Betterview behandeln zu lassen.\n\nUPDATE 4 Wochen nach Eingriff:\n- Das Sehvermögen hat sich erheblich verschlechtert und liegt derzeit bei weniger als 10 % (vor OP bei 120% mit Korrektur)\n- Bin seit vier Wochen krankgeschrieben, ohne Anzeichen einer Besserung.\n- Weitere diagnostische Abklärungen erfolgen nicht. Eine adäquate medizinische Betreuung bleibt aus.\n- Einzig ein Brillenrezept wurde ausgestellt, wobei die Sehleistung mit Korrektur lediglich 25 % beträgt.\n- Trotz mehrfacher Anfragen wird die Patientenakte nicht ausgehändigt.\n\n(Translated by Google)\nHands off!\n\nUnfortunately, my experience with Betterview was extremely disappointing. The handling was completely unprofessional and the medical evaluation seemed superficial. Risks were not communicated transparently - instead, treatment was forced.\n\nAfter the first operation there were complications, so a second one was necessary. In total I had around ten appointments, two procedures and was on sick leave for a week, even though it was originally said that I would be able to work again after a day.\n\nCommunication took place exclusively via an external office in Winterthur that was supposed to coordinate - but that never worked. Teamwork seemed non-existent and I had to ask and call every time to get glasses prescriptions or a certificate of incapacity for work.\n\nMy impression is that sales come first here, not the well-being of the patients. I can only strongly advise against seeking treatment at Betterview.\n\nUPDATE 4 weeks after procedure:\n- Vision has deteriorated significantly and is currently less than 10% (before surgery it was 120% with correction)\n- I have been on sick leave for four weeks with no signs of improvement.\n- No further diagnostic clarifications are carried out. There is no adequate medical care.\n- Only one prescription for glasses was issued, although the visual performance with correction is only 25%.\n- Despite repeated requests, the patient file is not handed over.","createTime":"2025-03-05T17:52:33.821076Z","updateTime":"2025-03-26T11:27:17.383790Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqmePuGjgimgvyKhgUhPNiLJrv9BVmYqj7N-IWAP4NcUbivmG6q0CTtPF25ysSxaSzj5SgpC4g"},{"reviewId":"AbFvOqljIiMjvxhr227hxPjYXpqaIsR8UQw7WxV0gqyaqJq4n8WtmP_fmX3gqTJuK_2gI_ChtvkHDg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJXHnfT_vl6J74G8IBdO2HGagU2SV8b_2QyJh6bcNJXGw1nBg=s120-c-rp-mo-br100","displayName":"Josef Landolt"},"starRating":"FIVE","createTime":"2025-03-26T08:53:03.886666Z","updateTime":"2025-03-26T08:53:03.886666Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqljIiMjvxhr227hxPjYXpqaIsR8UQw7WxV0gqyaqJq4n8WtmP_fmX3gqTJuK_2gI_ChtvkHDg"},{"reviewId":"AbFvOqlDjT3JMZ2j1G2yOpMd5h99Dbcz5XtNaBb0nWArwdzqoAcu6XJ2yT8RZg9JwWfowFoTffrhnw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK1e7TrW8Jq4HvIFtD8CWQcBBKo4hKPywSFCbf5bBK3Ojoybg=s120-c-rp-mo-br100","displayName":"Sibylle Horat"},"starRating":"FIVE","createTime":"2025-03-25T12:06:28.459954Z","updateTime":"2025-03-25T12:06:28.459954Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlDjT3JMZ2j1G2yOpMd5h99Dbcz5XtNaBb0nWArwdzqoAcu6XJ2yT8RZg9JwWfowFoTffrhnw"},{"reviewId":"AbFvOqlxgz0Sfd4W5tKw3PNZFfS013acdYMwPCEFrhtS7LYh3DJweDpXM3ITHHTmn4OP45gnTLYYvA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWbucv0Muk4PMplwWFOrSFn-X-Pu-pVHMkmggK29_8_tbUwbkPM=s120-c-rp-mo-br100","displayName":"Milos Simicevic"},"starRating":"FIVE","comment":"Hervorragende Erfahrung bei Betterview!\nIch bin absolut zufrieden mit meiner Augenlaser-Behandlung (Femto LASIK) bei Betterview. Das Team ist jung, dynamisch und unglaublich professionell. Von Anfang an haben sie mir die Angst genommen und mich bestens betreut. Die gesamte Behandlung verlief reibungslos, und das Ergebnis ist einfach fantastisch. Ich kann Betterview jedem empfehlen, der über eine Augenlaser-OP nachdenkt!\n#lebensqualität #femtolasik #augenlasern #betterview\n\n(Translated by Google)\nExcellent experience at Betterview!\nI am absolutely satisfied with my laser eye treatment (Femto LASIK) at Betterview. The team is young, dynamic and incredibly professional. From the beginning they took away my fears and gave me the best possible care. The entire treatment went smoothly and the result is simply fantastic. I can recommend Betterview to anyone thinking about laser eye surgery!\n#quality of life #femtolasik #eyelaser #betterview","createTime":"2025-03-24T16:21:55.316238Z","updateTime":"2025-03-24T16:21:55.316238Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlxgz0Sfd4W5tKw3PNZFfS013acdYMwPCEFrhtS7LYh3DJweDpXM3ITHHTmn4OP45gnTLYYvA"},{"reviewId":"AbFvOqn-EJ8AHN8qnkm5fQAFtztR2hL3rdX1t3KelnXxQD5s2eT-tJ-Bp6Bjxd_5q20Ayg0LmfB7","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLIjY5_j2Zm_3MGVcigT0kj5VQRCxxMxC6S-FED59jcmKB4JA=s120-c-rp-mo-br100","displayName":"Refinement Space"},"starRating":"ONE","comment":"Vorsicht vor falscher Beratung und unfairen Stornierungsgebühren!\n\nIch habe eine Augenlaser-Behandlung bei betterview Zürich gebucht, nachdem mir im Erstgespräch versichert wurde, dass das ausgestellte Arztzeugnis von meinem Arbeitgeber akzeptiert wird. Doch nach der Buchung stellte sich heraus, dass dies nicht der Fall ist, und ich nun entweder unbezahlten Urlaub nehmen oder Ferien opfern müsste – beides keine Option für mich.\n\nAls ich betterview auf diese Fehlinformation ansprach und um eine kulante Stornierung bat, wurde ich abgewiesen. Statt Verständnis zu zeigen, verlangt die Klinik nun CHF 500 für die Stornierung – obwohl ich nur aufgrund ihrer falschen Beratung gebucht habe.\n\nIch hatte frühzeitig Kontakt mit der Klinik aufgenommen und versucht eine Lösung zu finden und unter anderem vorgeschlagen, die Behandlungsmethode zu ändern, um die Heilungszeit zu verkürzen und meinen Arbeitsaufalls zu minimieren. Doch anstatt eine Lösung zu finden, blieb betterview stur.\n\nBei betterview steht offensichtlich der Profit an erster Stelle – egal ob durch tatsächliche Behandlungen oder durch fragwürdige Stornogebühren.\n\n(Translated by Google)\nBeware of incorrect advice and unfair cancellation fees!\n\nI booked laser eye surgery with betterview Zurich after being assured during the initial consultation that the doctor's certificate issued would be accepted by my employer. However, after booking, it turned out this wasn't the case, and I would now have to either take unpaid leave or sacrifice my vacation time – neither of which was an option for me.\n\nWhen I contacted betterview about this misinformation and asked for a generous cancellation, I was turned away. Instead of showing understanding, the clinic is now demanding CHF 500 for the cancellation – even though I only booked based on their incorrect advice.\n\nI contacted the clinic early on and tried to find a solution, suggesting, among other things, changing the treatment method to shorten the healing time and minimize my absence from work. But instead of finding a solution, betterview remained stubborn.\n\nAt betterview, profit is clearly the top priority – whether through actual treatments or through questionable cancellation fees.","createTime":"2025-03-19T10:34:49.037968Z","updateTime":"2025-03-19T10:34:49.037968Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqn-EJ8AHN8qnkm5fQAFtztR2hL3rdX1t3KelnXxQD5s2eT-tJ-Bp6Bjxd_5q20Ayg0LmfB7"},{"reviewId":"AbFvOqlaZHb1Y_SS4QtTNic1LdFTqJczQe0EMMI5B05VzkTGjosl3GYn0jlciq-59Ynrllf5_m0-rw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIdavA14DgRJST1Xjl7fR__NDOPx8h5Aobmso76Q_zPpnizcQ=s120-c-rp-mo-br100","displayName":"Irena Volic"},"starRating":"FIVE","comment":"Ich war in St.Gallen im Betterview.\n\nIch habe mich sehr Wohl und Willkommen gefühlt.\nDas Personal ist sehr freundlich und kompetent.\n\nIch hatte natürlich Respekt vor dieser Behandlung gehabt aber sie haben mir die Angst genommen und ich habe mich sicher bei ihnen gefühlt.\n\nDie Behandlung verlief schmerzfrei. Der Arzt erklärte mir jeden Schritt während der Behandlung. Ich habe mich keine Sekunde gefürchtet.\n\nEndlich kann ich wieder gut sehen. Es ist ein tolles Gefühl. DANKE\n\n(Translated by Google)\nI was in St.Gallen at Betterview.\n\nI felt very comfortable and welcome.\nThe staff is very friendly and competent.\n\nOf course I had respect for this treatment but they allayed my fears and I felt safe with them.\n\nThe treatment was painless. The doctor explained every step during the treatment to me. I wasn't afraid for a second.\n\nI can finally see well again. It's a great feeling. THANKS","createTime":"2025-03-14T15:59:14.429526Z","updateTime":"2025-03-14T15:59:54.493780Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlaZHb1Y_SS4QtTNic1LdFTqJczQe0EMMI5B05VzkTGjosl3GYn0jlciq-59Ynrllf5_m0-rw"},{"reviewId":"AbFvOqmGLO77IVCSHCy_SWiBqLsfx2omUW3A3-lD5p-2lUTYuvjNZ4Pn9TjvDvKA03jLWgnTQDKW","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVFGDFGLUGszrL_nbyTJWe1rI_wenzwSZvOqyTiywbFjKsW74dc=s120-c-rp-mo-ba4-br100","displayName":"Santschi Samuel"},"starRating":"FIVE","createTime":"2025-03-12T10:59:10.090434Z","updateTime":"2025-03-12T10:59:10.090434Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqmGLO77IVCSHCy_SWiBqLsfx2omUW3A3-lD5p-2lUTYuvjNZ4Pn9TjvDvKA03jLWgnTQDKW"},{"reviewId":"AbFvOqk7YnGtlFht9AKaDQ7b4lM4D1MjNHXgW21XQj5Uvy8uIp6iOSvpmERU5uTHnBZqndLFqh5MGA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW_p9StvzsIxFVomkMaIScF4npXbWEX3RGIKKw98tP-3-yQr4s=s120-c-rp-mo-br100","displayName":"Estelle Stauss"},"starRating":"FIVE","comment":"(Translated by Google) Very kind and friendly staff, I felt welcomed, like at home!\nAll very professional and helpful.\nI can finally see, without glasses or anything, highly recommended!\n\n(Original)\nPersonale molto gentile e simpatico, mi sono sentita accolta, come a casa!\nTutti molto professionali e disponibili.\nFinalmente ci vedo, senza occhiali né nulla, super consigliato!","createTime":"2025-03-11T08:01:36.648181Z","updateTime":"2025-03-11T08:01:36.648181Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqk7YnGtlFht9AKaDQ7b4lM4D1MjNHXgW21XQj5Uvy8uIp6iOSvpmERU5uTHnBZqndLFqh5MGA"},{"reviewId":"AbFvOqnmRPyDPCGLA7nZ2ldh2-VuyYZIE7Jy6Cnhsdy1VlKqbTMDJCwJ1nljCT8Pu93PXBKTS438bw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWEt14vfOqNVAl7SKZ86WweJijQCcAVmP5xnkA5ZcPpL-mv3HU=s120-c-rp-mo-ba2-br100","displayName":"Rocco Verardi"},"starRating":"FIVE","comment":"(Translated by Google) Really professionals\nI'm happy and I advise anyone who wants to take off their glasses not to think twice, go to betterview Zurich\n\n(Original)\nDavvero profesionisti\nIo sono contento è Consiglio ha chi vuole togliere gli occhiali di non pensare 2 volte andate betterview Zurigo","createTime":"2025-03-05T12:17:51.781909Z","updateTime":"2025-03-05T12:17:51.781909Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqnmRPyDPCGLA7nZ2ldh2-VuyYZIE7Jy6Cnhsdy1VlKqbTMDJCwJ1nljCT8Pu93PXBKTS438bw"},{"reviewId":"AbFvOqkV5pfzD0NfNLsyynpfuLmA9oeO_fPbj3Hp10EhF9f8hIw_8R5VYqJovUe7qfmBCInkWJLOpg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWIJ3NeNbc38cTeB_41ezQculZyzdmzKuyEmYsycYpv5x0bbB6r=s120-c-rp-mo-ba3-br100","displayName":"Swiss views with Christian"},"starRating":"FIVE","comment":"One of the best service, especially Optometrist Beatrice, Bianca also from reception, I do recommend this clinic .","createTime":"2025-03-03T11:42:39.800882Z","updateTime":"2025-03-03T11:42:39.800882Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqkV5pfzD0NfNLsyynpfuLmA9oeO_fPbj3Hp10EhF9f8hIw_8R5VYqJovUe7qfmBCInkWJLOpg"},{"reviewId":"AbFvOqmnAA_QuaHezSsuG2MpQ1gGd1WlmJAqBkw3e00l72PCjU88ZzqcnhS9ZzTEob8VOfCWg_OrBA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLGDBspRLVMJDSIRqSKsZsaYCZdxz3EuCj8fyNwFRzNKCDc=s120-c-rp-mo-br100","displayName":"Pietro Parise"},"starRating":"FIVE","createTime":"2025-03-01T19:18:56.449381Z","updateTime":"2025-03-01T19:18:56.449381Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqmnAA_QuaHezSsuG2MpQ1gGd1WlmJAqBkw3e00l72PCjU88ZzqcnhS9ZzTEob8VOfCWg_OrBA"},{"reviewId":"AbFvOqlDSiYrZG6cbE8YjgcXcoep1gIIxO33KEvR7dS3QWZlLNAgu55K2crECNWR5_hd12eWt_wXmg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ1YE9pYk2W62ECY4q79eKSaoQEOtY00rYp6Zc3eWC7nnrfNA=s120-c-rp-mo-ba3-br100","displayName":"Katharina"},"starRating":"TWO","comment":"Ich habe mir Anfang diesen Sonmers die Augen Lasern lassen.\nDie Praxis ist schön und modern eingerichtet und das Personal ist super freundlich und man fühlt sich auf Anhieb wohl. Aufgrund dessen habe ich sofort einen OP Termin vereinbart nach dem 1. Gespräch da ich null Bedenken hatte. Auch die zweite Untersuchung und bei der OP selber lief alles gut und ich fühlte mich wohl.\nLeider ging es mir am Abend nach der OP sehr schlecht und ich hatte sehr sehr stark schmerzende Augen. Diese starken Schmerzen hielten bis am Dienstag (6 Tage später stark an). Ich konnte nur im abgedunkelten Zimmer liegen mit Kühlpads auf den Augen. Den Notfallarzt den ich dann kontaktiert hatte empfahl mir Schmerzmittel zu nehmen, was ich dann auch gemacht habe. Diese haben mir dann zum Glück etwas Linderung gebracht. Am Dienstag bei der 1. Nachkontrolle konnte ich dann immer noch nicht sehen, weder auf meinem Handy Nachrichten lesen, noch draußen in der Ferne. Ich musste mir jemand organisieren der mich zur Praxis fährt. Ich war dann enttäuscht das meine Schmerzen nicht so ernst genommen wurden und ich hatte danach immer noch genauso Angst wie vor dem Termin dass man nicht weiß wann es besser werden wird. Ich war insgesamt 3 Wochen zuhause und konnte nicht arbeiten, da ich hauptberuflich am PC sitze und das leider für meine Augen nicht funktioniert hat. Ich konnte dann mit den Tagen immer besser sehen und meine Augen besser öffnen, allerdings 8,5 h zu Arbeiten ging dann tatsächlich erst 3 Wochen später. Mein Hausarzt hatte mich dann krankgeschrieben.\nMittlerweile geht es mir gut und ich kann wirklich super sehen. Das einzige was mir heute geblieben ist, das Fremdkörpergefühl was ich ab und an noch bei starker Trockenheit habe.\n\nIch finde die Praxis wirklich toll, mit tollen Mitarbeitern. Allerdings sollte man wirklich mehr Aufklären, dass es doch auch in die Richtung gehen kann wie es jetzt bei mir war. Eine gewisse Vorbereitung nimmt die Angst und man kommt besser durch diese Phase der Heilung durch.\n\n(Translated by Google)\nI had my eyes lasered at the beginning of this summer.\nThe practice is beautifully and modernly furnished and the staff is super friendly and you immediately feel at home. Because of this, I made an appointment for surgery immediately after the first consultation because I had no concerns. The second examination and the operation itself also went well and I felt comfortable.\nUnfortunately, I felt very poorly the evening after the operation and my eyes were very, very painful. This severe pain continued until Tuesday (severe 6 days later). All I could do was lie in a darkened room with cooling pads on my eyes. The emergency doctor I contacted recommended that I take painkillers, which I did. Luckily these gave me some relief. On Tuesday at the first follow-up check, I still couldn't see, neither read the messages on my cell phone nor outside in the distance. I had to organize someone to drive me to the practice. I was then disappointed that my pain wasn't taken so seriously and I was still just as afraid afterwards as I was before the appointment, that you don't know when it will get better. I was at home for a total of 3 weeks and couldn't work because my main job is sitting at the PC and unfortunately that didn't work for my eyes. As the days went by I was able to see better and better and open my eyes better, but I didn't actually start working for 8.5 hours until 3 weeks later. My family doctor then wrote me off sick.\nI'm feeling well now and can see really well. The only thing that's left to me today is the foreign body feeling that I still get from time to time when I'm very dry.\n\nI think the practice is really great, with great staff. However, we should really clarify more that things can go in the same direction as they did for me. A certain amount of preparation takes away the fear and you can get through this phase of healing better.","createTime":"2024-10-28T07:00:15.408859Z","updateTime":"2025-02-26T12:48:27.284708Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlDSiYrZG6cbE8YjgcXcoep1gIIxO33KEvR7dS3QWZlLNAgu55K2crECNWR5_hd12eWt_wXmg"},{"reviewId":"AbFvOqk-gSRph1UaKSk-G2v21EB7cgP14hx0uZ-VtyXm2Unnn7-o5Lf-0HB6Y9IKSn7dsesuFA-4","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIPWppXnlnZpffsFvsbfoVUYwPAGU4qicOz1fNp1AdOljinPg=s120-c-rp-mo-br100","displayName":"Olliii26 OF BOOM"},"starRating":"FIVE","comment":"Habe Meine Augen Vor über 1 Jahr mit der Trans-PRK behandelt\nund bin vollkommen zufrieden\nBin Als LKW Chauffeur tätig und kann Wieder zu 100% sehen\nIch Kann jedem Betterview weiterimpfelen der Das leben Ohne lestige Brille oder Kontaktliesen Geniesen möchte\n\n(Translated by Google)\nI treated my eyes with Trans-PRK over a year ago\nand am completely satisfied\nI work as a truck driver and can see 100% again\nI can recommend Betterview to anyone who wants to enjoy life without the hassle of glasses or contact lenses","createTime":"2025-02-20T14:40:44.167767Z","updateTime":"2025-02-20T14:40:44.167767Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqk-gSRph1UaKSk-G2v21EB7cgP14hx0uZ-VtyXm2Unnn7-o5Lf-0HB6Y9IKSn7dsesuFA-4"},{"reviewId":"AbFvOqk5K7WZO3c7ZNdsl5KtCDuU6PdePSt1Uy-Gz-ISAsib8PZmpNeABg_hCCSXRokMS2f9zkm_Nw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXwEMyaogrXHAUDjj8eggPaZFCFNpxg0r--0TLlpsR5WZCkwN-xVg=s120-c-rp-mo-ba4-br100","displayName":"Dominique Reber"},"starRating":"FIVE","comment":"Ich bin total glücklich mit dem Ergebnis und würde es jederzeit wieder machen. Die Betreuung ist hochprofessionell und äusserst sympathisch.\n\n(Translated by Google)\nI'm totally happy with the result and would do it again at any time. The support is highly professional and extremely friendly.","createTime":"2025-02-19T10:46:01.984711Z","updateTime":"2025-02-19T10:46:01.984711Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqk5K7WZO3c7ZNdsl5KtCDuU6PdePSt1Uy-Gz-ISAsib8PZmpNeABg_hCCSXRokMS2f9zkm_Nw"},{"reviewId":"AbFvOqmo9ap_AvT4x8yHhENW770YRUQNO8ksp7HkJ7HkNp15IpAFqdO8BOEP_kt7RbYYowN_it0n0g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKTHNy40OACf1XYA0Wr9c_bsKg3ReRBV1ZoqCIM6krEfS6e8g=s120-c-rp-mo-br100","displayName":"paulo machado"},"starRating":"FIVE","createTime":"2025-02-18T09:57:55.496374Z","updateTime":"2025-02-18T09:57:55.496374Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqmo9ap_AvT4x8yHhENW770YRUQNO8ksp7HkJ7HkNp15IpAFqdO8BOEP_kt7RbYYowN_it0n0g"},{"reviewId":"AbFvOqlVnhzW3wD0w_cq39BfUFUWLhSwZDUSCSHjHOR5F3Q5HhYAIScosuGN-BVopa3kYx0Q0EUETw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUOnemAm7-hPBKoAcfH9ueOd4WcaxZgmk-8-vFyXF3yw_o2uTJ89Q=s120-c-rp-mo-ba2-br100","displayName":"Roger Matti"},"starRating":"FIVE","comment":"Ich bin mit der Trans-PRK Laser behandlung sehr zufrieden. Ein leben ohne Brille ist wirklich Luxus.\n\n(Translated by Google)\nI am very satisfied with the Trans-PRK laser treatment. A life without glasses is truly a luxury.","createTime":"2025-02-17T20:10:19.573085Z","updateTime":"2025-02-17T20:10:19.573085Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlVnhzW3wD0w_cq39BfUFUWLhSwZDUSCSHjHOR5F3Q5HhYAIScosuGN-BVopa3kYx0Q0EUETw"},{"reviewId":"AbFvOqnN9Rx3nRkJOgerFwZOT4TiwJBJSkVDl9vxYKY8qATC2ktTp65Cl8Zd8RQt-tB8P8gzzAlWQw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocInvtUneljjV6XfzpGkNOHhoBzz5AXb6RLj-4IUSqNcZQWF6g=s120-c-rp-mo-br100","displayName":"Ivan Stanic"},"starRating":"FIVE","createTime":"2025-02-16T07:03:49.829530Z","updateTime":"2025-02-16T07:03:49.829530Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqnN9Rx3nRkJOgerFwZOT4TiwJBJSkVDl9vxYKY8qATC2ktTp65Cl8Zd8RQt-tB8P8gzzAlWQw"},{"reviewId":"AbFvOqlQanYIqjoOn9ZB0MSPP8yX9uqwU-aDF8NjT1EExZDrAgpeFl68Y9Uj-EY4GbLe9DY7H4Cjwg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVw2OXrVb79FKjEMydryB6jSHcR8MvLV5mAu-YvH8GOVkBeL1jn=s120-c-rp-mo-br100","displayName":"Ann Gee"},"starRating":"FIVE","comment":"Ich bin mehr als glücklich, dass ich meine beiden Augen eine refraktive Linsenaustausch gemacht habe. Zwar habe ich nach 2 Monaten noch einige Sterne im linken Auge, aber das soll weggehen, wenn das Auge nicht mehr so trocken ist. Mein Augenlicht wurde perfekt korrigiert!! Im linken Auge sogar 120%! Trotz Monofokallinse kann ich ohne Brille noch lesen. Ich bin so dankbar für betterview. Mein Leben ist dadurch viel schöner :) JEDE(R) der Mitarbeiteneden war sehr nett und kompetent, vom Empfang bis zum Anästhesisten und der sehr kompetente Chirurg Dr. Katz! Ich danke Ihnen allen für das gute Ergebnis, für die Augenkorrektur, Nachkontrollen und stets offene Kommunikation. Ich würde Sie 100% weiterempfehlen und wünsche hier allen, die eine solche Augen-OP machen, viel Erfolg und auch so viele Freude wie ich.\n\n(Translated by Google)\nI am more than happy to have had refractive lens replacements done on both of my eyes. After 2 months I still have a few stars in my left eye, but that should go away when the eye is no longer so dry. My eyesight was corrected perfectly!! In the left eye even 120%! Despite the monofocal lens, I can still read without glasses. I am so grateful for betterview. This makes my life much nicer :) EVERYONE of the employees was very nice and competent, from reception to the anesthetist and the very competent surgeon Dr. Cat! I would like to thank you all for the good results, for the eye correction, follow-up checks and always open communication. I would recommend you 100% and wish everyone who undergoes such eye surgery much success and as much joy as I did.","createTime":"2025-02-10T07:58:06.934641Z","updateTime":"2025-02-10T07:58:06.934641Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlQanYIqjoOn9ZB0MSPP8yX9uqwU-aDF8NjT1EExZDrAgpeFl68Y9Uj-EY4GbLe9DY7H4Cjwg"},{"reviewId":"AbFvOqnTJhSfQFlNlRAGI9xhqPon0JGp8oVcs52oLcMj4tjX8W82jDNCiPajCsphJcG3tf-29fFt","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWyFPc1k06rUvE7cWB8yhORdKmoGcmgO54Q60YF_7UXruieGG_b=s120-c-rp-mo-br100","displayName":"alfonso piazza"},"starRating":"FIVE","createTime":"2025-02-09T12:28:11.182325Z","updateTime":"2025-02-09T12:29:29.487262Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqnTJhSfQFlNlRAGI9xhqPon0JGp8oVcs52oLcMj4tjX8W82jDNCiPajCsphJcG3tf-29fFt"},{"reviewId":"AbFvOqntBaD-SZC-mNYO0tPKFYsI5e7qe5EHmlANg6CX7XKaam7_vam93n7pc_bdjSwbpLryR2FluQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLjXqfiOOodNImC8TTJ3E-6JJ9m1PqyzL_BtwGpgKQAMb-gig=s120-c-rp-mo-br100","displayName":"Ka Fe"},"starRating":"FIVE","comment":"Würde mich sofort dort wieder behandeln lassen. Schon am Tag nach der OP 100% Sehstärke mit Femto-Lasik. It's magic ;) Begleitet wird man von einem überaus freundlichen, zuvorkommenden und kompetenten Team.\n\n(Translated by Google)\nI would get treated there again immediately. 100% vision the day after the operation with Femto-Lasik. It's magic ;) You will be accompanied by an extremely friendly, courteous and competent team.","createTime":"2025-02-07T16:57:12.574974Z","updateTime":"2025-02-07T16:57:12.574974Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqntBaD-SZC-mNYO0tPKFYsI5e7qe5EHmlANg6CX7XKaam7_vam93n7pc_bdjSwbpLryR2FluQ"},{"reviewId":"AbFvOqmtUuZuF9SyY93J5bPLhQ4ZbtXHK4W1byOsrFwQAfDJWZTAjz0qaPl8H2Iudv3Sk7nB1IoBnA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLYFbtwJ7eUsgC2CQ7iiJtNYMWURJIoU979N94gEg96Fw3a_g=s120-c-rp-mo-br100","displayName":"Christian Kempf"},"starRating":"ONE","comment":"Vielleicht erst den Kassensturzbeitrag ansehen und die Warnung der Patientenorganisation-Schweiz.\n\n(Translated by Google)\nMaybe first look at the cash register collapse article and the warning from the Swiss patient organization.","createTime":"2025-02-06T12:08:20.567648Z","updateTime":"2025-02-06T12:08:20.567648Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqmtUuZuF9SyY93J5bPLhQ4ZbtXHK4W1byOsrFwQAfDJWZTAjz0qaPl8H2Iudv3Sk7nB1IoBnA"},{"reviewId":"AbFvOqlrPhrdKZBveoL4EWLqaRxcuaa2SIxKMZU_Tc4KWgLvS4j1ZoUS2I2ulhKdj2SCaT5oJmQH-Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLglEBA63NdMyxEGfY_iHQWPoQ4aSvrXPsXh5w6ChVR_SJFxTgu=s120-c-rp-mo-br100","displayName":"Peter Kofmehl"},"starRating":"FIVE","comment":"Top Service!!! Sehr freundliches Personal!! Kann ich nur weiterempfehlen!!!\n\n(Translated by Google)\nTop service!!! Very friendly staff!! I can only recommend it!!!","createTime":"2025-02-05T12:30:10.487926Z","updateTime":"2025-02-05T12:30:10.487926Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlrPhrdKZBveoL4EWLqaRxcuaa2SIxKMZU_Tc4KWgLvS4j1ZoUS2I2ulhKdj2SCaT5oJmQH-Q"},{"reviewId":"AbFvOqnF4gAur3gppQrc6k2w5u9KH5sfR1csSg_CF0I29s3xpxWusVfoi6VLbr5R0rsJ7FqtCySCXA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIv2_smAfZBET6ASoLDpYFAWC1dKoOdSxZxijj87nA-qCuGuQ=s120-c-rp-mo-br100","displayName":"Alltone Han"},"starRating":"FIVE","comment":"Sehr gute Beratung ich bin sehr zufrieden Untersuchung ist die beste ich kann gerne weiter empfehlen 🌟🌟🌟🌟🌟🌟🌟\n\n(Translated by Google)\nVery good advice, I am very satisfied. The examination is the best. I can happily recommend it 🌟🌟🌟🌟🌟🌟🌟","createTime":"2025-02-03T15:39:35.904267Z","updateTime":"2025-02-03T15:40:16.343154Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqnF4gAur3gppQrc6k2w5u9KH5sfR1csSg_CF0I29s3xpxWusVfoi6VLbr5R0rsJ7FqtCySCXA"},{"reviewId":"AbFvOqlRg0BwgtD_svmeyhgR_rqzR5AoZwRkqDUl37TU5yUfN8PpvMCIoo3Y4r0GaOyDuTqrchrK0g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUgdbX4HA2S03QweAlBxtl-O0IBKQrRGKRgn0shd4Tnr2s1LtU1=s120-c-rp-mo-br100","displayName":"Deborah Corpataux"},"starRating":"FIVE","comment":"Ich kann betterview in Zürich zu 100% weiterempfehlen. Der Kundenservice ist 1A, die Optometristen und Ärzte haben ein sehr hohes Fachwissen, und alle sind äusserst empathisch. Ich habe die Femto-Lasik-Behandlung gehabt, die etwa 20 Sekunden pro Auge dauerte, überhaupt nicht schmerzhaft war, und schon einige Stunden später konnte ich 100% sehen. Bei betterview ist man in besten Händen.\n\n(Translated by Google)\nI can 100% recommend betterview in Zurich. The customer service is top notch, the optometrists and doctors have a very high level of specialist knowledge and everyone is extremely empathetic. I had the Femto-Lasik treatment, which took about 20 seconds per eye, wasn't painful at all, and just a few hours later I was able to see 100%. At betterview you are in the best hands.","createTime":"2025-02-01T10:49:45.916986Z","updateTime":"2025-02-01T10:49:45.916986Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqlRg0BwgtD_svmeyhgR_rqzR5AoZwRkqDUl37TU5yUfN8PpvMCIoo3Y4r0GaOyDuTqrchrK0g"},{"reviewId":"AbFvOqkjG1kiSS5HyXDRu1GJaZPNR2EhIkXafZhl0daaXHAob71Nr8K_gbH-M2Ma0ysHsEVGCpfNuA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKNCNB95_d_QoX5x-RxYsCheno_ewZ_z3A35fv2ANtYWGiSJvM=s120-c-rp-mo-ba3-br100","displayName":"G"},"starRating":"FIVE","comment":"Habe meine Augen vor zwei Wochen mit der Femto Lasik Methode gelaseret und bin sooo happy! Ich sehe bereits perfekt und kann es immer noch nicht glauben. Die Ärztin war super und auch die Mitarbeiter*innen alle sehr freundlich, hilfsbereit und professionell. Kann ich allen empfehlen! Danke Betterview 🙏🏽\n\n(Translated by Google)\nI lasered my eyes two weeks ago using the Femto Lasik method and I'm so happy! I already see perfectly and still can't believe it. The doctor was great and the staff were all very friendly, helpful and professional. I can recommend it to everyone! Thanks Betterview 🙏🏽","createTime":"2025-01-31T07:45:26.582366Z","updateTime":"2025-01-31T07:45:26.582366Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqkjG1kiSS5HyXDRu1GJaZPNR2EhIkXafZhl0daaXHAob71Nr8K_gbH-M2Ma0ysHsEVGCpfNuA"},{"reviewId":"AbFvOqkXbcq4ntg-wdkQCXymVyChunZx9taV79rgdWVCppXQBb-bvaZlA5e_EFsXLxzVgITTVFzYUg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKBkL5cFDQ0HTDas9glKVUgnd7q1sKH8b5b46cLErGr54k2Rg=s120-c-rp-mo-br100","displayName":"Amza Asllan"},"starRating":"FIVE","comment":"Sehr zufrieden\n\n(Translated by Google)\nVery satisfied","createTime":"2025-01-29T15:33:13.839598Z","updateTime":"2025-01-29T15:33:13.839598Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqkXbcq4ntg-wdkQCXymVyChunZx9taV79rgdWVCppXQBb-bvaZlA5e_EFsXLxzVgITTVFzYUg"},{"reviewId":"AbFvOqkeSw6rNzT-46k0j0ieMNjLT_OTs0dsGveWRLvLcA46FU_VSOFvoovpVTOs6LLg-leKr37e","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXMXc4ZZ65dBzyoiVwJAzk3RV-ZO65zrUeVUMvZbGd4DrApvcY2=s120-c-rp-mo-br100","displayName":"Adriele Rodrigues"},"starRating":"FIVE","comment":"I had an amazing experience at Betterview Basel! The staff was incredibly friendly and welcoming. They made sure I felt comfortable the whole time. Their English was excellent, which made communication so easy. I highly recommend this place for anyone looking for a top-notch experience. 5 stars all the way","createTime":"2025-01-29T14:56:19.028658Z","updateTime":"2025-01-29T14:56:19.028658Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqkeSw6rNzT-46k0j0ieMNjLT_OTs0dsGveWRLvLcA46FU_VSOFvoovpVTOs6LLg-leKr37e"},{"reviewId":"AbFvOqmabPYJIwOm2h-YlYbQdwdR9vh1lljfuECmsqrvgANyuzqqsSFz043GcHxLnKH47zgSBlrqyA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKjdSsvCoyjAGXkVO1m0QjLcs687ebYHNr5zdMkttAxXQWIUQ=s120-c-rp-mo-br100","displayName":"Aldo Vignali"},"starRating":"FIVE","comment":"Trotz anfänglicher Angst bin ich so froh diesen Schritt gewagt zu haben. Seit dem Kindergarten war ich auf eine Sehhilfe angewiesen. Schmerzen hatte ich bei der ersten Behandlung keine trotz Warnungen, leider klappte es beim ersten Versuch nicht ganz und musste daher das rechte Auge nochmals Lasern. Was völlig unkompliziert und anstandslos durchgeführt wurde.Da hatte ich Aushaltbare schmerzen für einen Tag nun 1 Monat nach der Behandlung sehe ich super. Dankeschön an das freundliche Betterview Team.\n\n(Translated by Google)\nDespite my initial fear, I am so glad I took this step. I have been dependent on visual aids since kindergarten. I didn't have any pain during the first treatment despite warnings, unfortunately it didn't work completely on the first attempt and so I had to have my right eye lasered again. What was carried out was completely uncomplicated and without any problems. I had bearable pain for a day, now 1 month after the treatment I look great. Thanks to the friendly Betterview team.","createTime":"2025-01-27T16:01:21.430595Z","updateTime":"2025-01-27T16:01:21.430595Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqmabPYJIwOm2h-YlYbQdwdR9vh1lljfuECmsqrvgANyuzqqsSFz043GcHxLnKH47zgSBlrqyA"},{"reviewId":"AbFvOqn80HShVlhuclVmCjC669TIlrK0VTOKCTzyQudUs7dBUS_Nd99GYrXupOzf8vgjRaQksa90","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX-8_yZxU4P0tpa9rzFvFpZ5Sve6QFs6MSBnspxoEXohS7kdbSp=s120-c-rp-mo-ba2-br100","displayName":"Dario Scheuber"},"starRating":"FIVE","createTime":"2025-01-26T15:48:25.196951Z","updateTime":"2025-01-26T15:48:25.196951Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqn80HShVlhuclVmCjC669TIlrK0VTOKCTzyQudUs7dBUS_Nd99GYrXupOzf8vgjRaQksa90"},{"reviewId":"AbFvOqmfZNcE0_Jhf2ezGLEaW5bNyAHG_o7bPsOBGOBaDFlgwaBL27AsoyrmHO3IcFIsbuy8jgFv","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocILEsgE_i2z2QmkakMmkAfcUh8QoIBRoRtpTa8SLYI9bZV5Sw=s120-c-rp-mo-br100","displayName":"Thomas Ruhland"},"starRating":"FIVE","comment":"So Hammer leute Sehr Freundlich und Ehrlich! habe mich Super aufgehoben gefühlt und das Resultat ist besser als erwartet!\nIch ärgere mich nur ds ich nicht früher diesen Schritt gemacht habe!!!! Danke Euch\n\n(Translated by Google)\nGreat people, very friendly and honest! I felt in great hands and the result is better than expected!\nI'm just annoyed that I didn't take this step sooner!!!! Thank you","createTime":"2025-01-26T09:26:18.072611Z","updateTime":"2025-01-26T09:26:18.072611Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqmfZNcE0_Jhf2ezGLEaW5bNyAHG_o7bPsOBGOBaDFlgwaBL27AsoyrmHO3IcFIsbuy8jgFv"},{"reviewId":"AbFvOqnmk0LnLHczb_O39mA7NQp6om0Vd7OGhCaVQJUBEP71M1Jb1TfT1EMrWNrrx4kGmjUkLJ-Aaw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU2I9dy53_qUwqSP4mg9Ny8Tq4Kq4UlpkyjSVmUiviPr7-kb57VtQ=s120-c-rp-mo-br100","displayName":"Nora Lutfiu"},"starRating":"FIVE","comment":"Ein großartiges Team, das jeden Besuch zu einem tollen Erlebnis macht! Besonders möchte ich Arben, Faton, Patricia und Anna hervorheben – sie sind nicht nur extrem professionell, sondern auch unglaublich freundlich und engagiert. Man fühlt sich jederzeit bestens aufgehoben. Vielen Dank für die hervorragende Arbeit – weiter so!\n\n(Translated by Google)\nA great team that makes every visit a great experience! I would particularly like to highlight Arben, Faton, Patricia and Anna - they are not only extremely professional, but also incredibly friendly and committed. You feel in good hands at all times. Thank you for the excellent work – keep it up!","createTime":"2025-01-25T20:45:16.589333Z","updateTime":"2025-01-25T20:45:16.589333Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqnmk0LnLHczb_O39mA7NQp6om0Vd7OGhCaVQJUBEP71M1Jb1TfT1EMrWNrrx4kGmjUkLJ-Aaw"},{"reviewId":"AbFvOqmEFAee0S8BCsESI2QDn4YVfCBu9zJLlMnZKENE8q7KVK0HSD_l-k-byicAAfPyww83fj0W0A","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJRnz4xKSjG8OjItjd_AAQ9Q2Bgs5I6k5nIGaTik416_LA-WA=s120-c-rp-mo-br100","displayName":"Ela Bach"},"starRating":"FIVE","comment":"Ich würde mich gerne auch hier für ALLES bedanken. Ich war vom ersten Moment bis zum letzten in jeglicher Hinsicht sehr zufrieden. Meine Laserbehandlung war ein Erfolg! Weiter so und herzlichen Dank:)\n\n(Translated by Google)\nI would like to thank you for EVERYTHING here too. I was very satisfied in every respect from the first moment to the last. My laser treatment was a success! Keep it up and thank you very much :)","createTime":"2025-01-25T12:30:07.870842Z","updateTime":"2025-01-25T12:30:07.870842Z","name":"accounts/111940189149971562530/locations/11862559833273676087/reviews/AbFvOqmEFAee0S8BCsESI2QDn4YVfCBu9zJLlMnZKENE8q7KVK0HSD_l-k-byicAAfPyww83fj0W0A"},{"reviewId":"AbFvOqnp92osvUbBBZuaZvRAls5NKDz2eWvFz_3QKOoGVaLlLjMKBtApfKsGhxyb3RssSlXzQsAEgg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLgGpi7BKfCTvCUmkhdc4aFRoeCxoFwDATNNDfaTiWjclvktQ=s120-c-rp-mo-br100","displayName":"Philip Vieli"},"starRating":"FIVE","createTime":"2025-04-17T16:57:47.765602Z","updateTime":"2025-04-17T16:57:47.765602Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqnp92osvUbBBZuaZvRAls5NKDz2eWvFz_3QKOoGVaLlLjMKBtApfKsGhxyb3RssSlXzQsAEgg"},{"reviewId":"AbFvOqlzS0REWjxoL18RzuamZT3LyNt1yauOLN0AhOflfRcVq_sPrgXFtKRrt94_c33PKoHKW21aSQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJvEk97U7IQ38R5IqQxNUP11mVzF2StDW0zIyZDt8DghbOv0g=s120-c-rp-mo-br100","displayName":"michel rivolta"},"starRating":"FIVE","comment":"Top Betreuung. Top Service. Top Behandlung. Einfach klasse. Würde es jedem weiter empfehlen.\n\n(Translated by Google)\nTop care. Top service. Top treatment. Simply great. Would recommend it to everyone.","createTime":"2025-04-17T16:04:01.955086Z","updateTime":"2025-04-17T16:04:01.955086Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqlzS0REWjxoL18RzuamZT3LyNt1yauOLN0AhOflfRcVq_sPrgXFtKRrt94_c33PKoHKW21aSQ"},{"reviewId":"AbFvOqmrYbNgnPpbaoDUFgwa2keVtaEt-ffX-lUXGRl2i0HE_0S8phQRQ437SsTRN2OaV9kdAt7o","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXhE2peALoXTpzmNqu-2_fd82Bq53upl6GvqpFdzbngvu8B5FACsw=s120-c-rp-mo-br100","displayName":"Nicole"},"starRating":"TWO","comment":"Hier geht es nicht um das Personal in Chur, das sind sehr nette Damen, es geht um die Vorgehensweise von Betterview:\nEs fing gut an. Sehr nettes Personal, ect. Femto Lasik wurde empfohlen, OK zugesagt, Hauptuntersuchung auch durch und am Tag X sollte die Behandlung erfolgen. Es gibt nochmals eine Untersuchung. Die Ärztin holt mich ins Zimmer und erklärt, dass die Femto Lasik nicht geht, dies hätte sie bereits einige Tage zuvor bemerkt. (Mir wurde aber nichts davon gesagt) Sie könne aber die Trans PRK Behandlung machen. OK das war ein schock, da ich mich darauf eingestellt habe ohne Brille.... Meine Bankdaten wurden aufgenommen für die Rückerstattung, falls ich mich gegen die PRK entscheiden sollte, werde das Geld in 1 - 2 Wochen zurück überwiesen. Ich gab meine Entscheidung am 23. März Abends durch, ich habe mich gegen diesen Eingriff entschieden, am 24. März bekam ich Antwort, dass die Rückerstattung eingeleitet werde, die Geschäftsleitung müsse den Betrag noch freigeben. Nach 2 Wochen fragte ich nach wo das Geld bleibt. Ich bekam umgehend Antwort, dass sie es abklären und einen Tag später hiess es, dass es bei den Finanzen sei aber die Geschäftsleitung noch nicht freigegeben habe, das passiere nur alle 2 Wochen. Nun sind wir über die 3.Woche hinaus und immer noch kein Geld.\n\nDas ganze hat für mich einen sehr faden Beigeschmack und ist nicht in Ordnung.\n\n(Translated by Google)\nThis isn't about the staff in Chur, they are very nice ladies, it's about Betterview's approach:\nIt started well. Very nice staff, etc. Femto Lasik was recommended, OK was given, general examination was also carried out and the treatment was to take place on day X. There is another investigation. The doctor brings me into the room and explains that the Femto Lasik is not working; she had already noticed this a few days before. (But I wasn't told anything about it) But she could do the Trans PRK treatment. OK, that was a shock because I had adjusted to it without glasses.... My bank details were recorded for the refund. If I decide against the PRK, the money will be transferred back in 1 - 2 weeks. I announced my decision on the evening of March 23rd, I decided against this procedure, on March 24th I received an answer that the refund would be initiated, the management still had to release the amount. After 2 weeks I asked where the money was. I got an immediate answer that they were clarifying it and a day later they said that it was in the finances but the management hadn't approved it yet, that only happens every 2 weeks. Now we are past the 3rd week and still no money.\n\nThe whole thing has a very bland aftertaste to me and is not okay.","createTime":"2025-04-15T10:41:15.055411Z","updateTime":"2025-04-15T10:41:15.055411Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqmrYbNgnPpbaoDUFgwa2keVtaEt-ffX-lUXGRl2i0HE_0S8phQRQ437SsTRN2OaV9kdAt7o"},{"reviewId":"AbFvOqmF77PtzYslUaUego4FmQgHyesRRb9hHNYsz_37N1Iekp8u8X5sjDd6AaOdzUWYZPxPhWW7Kw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVvN0VUBB8EfSjAIAUtW3HZHHD5lBPppSuG3hkjpfQRVVo1gLM=s120-c-rp-mo-br100","displayName":"martin casotti"},"starRating":"FIVE","createTime":"2025-02-25T13:30:00.991050Z","updateTime":"2025-02-25T13:30:00.991050Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqmF77PtzYslUaUego4FmQgHyesRRb9hHNYsz_37N1Iekp8u8X5sjDd6AaOdzUWYZPxPhWW7Kw"},{"reviewId":"AbFvOqmdQTIxVXIpGbzlcMIm6OepbNrX7SWipPLv93yviAgzOWTM1tbnr8EA3f5pn3IozenHS6-X","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKdS4ml-HLpg5yDZmcjVayKsyYVQqAR3Y8v7xlFLN5T2G7JPk8=s120-c-rp-mo-br100","displayName":"Jessica Marxer"},"starRating":"FIVE","createTime":"2025-02-13T09:21:53.128235Z","updateTime":"2025-02-13T09:21:53.128235Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqmdQTIxVXIpGbzlcMIm6OepbNrX7SWipPLv93yviAgzOWTM1tbnr8EA3f5pn3IozenHS6-X"},{"reviewId":"AbFvOqnulsw36q2wveKJDsoHiWkfNdx83dMk4zCKE-AGool4WizGZmvJRuiLpOjDqKxiMB_I9zyS","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVgEQ6dRYzLQibuuF1wPZ-MYMy4IWDIJp-nu3yjmP5lJYm4bVhr=s120-c-rp-mo-br100","displayName":"Riccardo Fagiolo"},"starRating":"FIVE","comment":"Ich habe vor drei Monaten eine Femtolasik-OP gemacht und bin sehr zufrieden. Das Team war freundlich, hat mich gut betreut und regelmäßig kontrolliert. Die OP selbst war ungewohnt, aber sie haben mir ein sicheres Gefühl gegeben. Schon am nächsten Tag konnte ich besser sehen als ohne Brille. Die ersten zwei Wochen der Heilung sind entscheidend, aber danach lief alles problemlos. Jetzt sehe ich einwandfrei 😊\n\n(Translated by Google)\nI had femtolasik surgery three months ago and am very satisfied. The team was friendly, looked after me well and checked on me regularly. The operation itself was unusual, but it made me feel safe. The very next day I could see better than without glasses. The first two weeks of healing are crucial, but after that everything went smoothly. Now I can see perfectly 😊","createTime":"2025-02-03T00:21:14.208384Z","updateTime":"2025-02-03T00:21:14.208384Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqnulsw36q2wveKJDsoHiWkfNdx83dMk4zCKE-AGool4WizGZmvJRuiLpOjDqKxiMB_I9zyS"},{"reviewId":"AbFvOqlcCzG0DkL8cbv1zrGj1XniaISVPaS7F8yGPxi2yjRQJzCyyDX4ZBSERVvRFweclqX15h0FTg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKX8cWW-ZIsUV9NUxkc0KvZlGl7NBLaLomzaV7gRZmSa77oyg=s120-c-rp-mo-br100","displayName":"Ana Savic"},"starRating":"FIVE","comment":"War eine gute erfahrung und sehe jetz viel besser. Die mitarbeiter waren sehr vorsichtig und nett.\n\n(Translated by Google)\nIt was a good experience and I see much better now. The employees were very careful and nice.","createTime":"2025-01-25T21:02:14.782997Z","updateTime":"2025-01-25T21:02:14.782997Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqlcCzG0DkL8cbv1zrGj1XniaISVPaS7F8yGPxi2yjRQJzCyyDX4ZBSERVvRFweclqX15h0FTg"},{"reviewId":"AbFvOqmdjlBj0a_-P10cY-6jYe0wsyYtN_OLn2Hwnsi6d40dI1ONW_ik0JwW1011gkNTx6A3Yky2zg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWK9cGS-lCJzJqkub8Uuf4AqPZNCSe-leliWBOvbse17sxddAI0=s120-c-rp-mo-ba2-br100","displayName":"Nando Scherrer"},"starRating":"ONE","createTime":"2025-01-09T11:21:38.279994Z","updateTime":"2025-01-09T11:21:38.279994Z","reviewReply":{"comment":"Hallo Nando,\nes tut uns leid zu hören, dass du mit deiner Erfahrung nicht zufrieden warst. Unser Optometrist hat sich heute Vormittag telefonisch mit dir in Verbindung gesetzt, um nachzufragen, wie es dir geht und gegebenenfalls einen Termin zu vereinbaren. Für dich kommt das zum jetzigen Zeitpunkt nicht infrage, und das respektieren wir natürlich.\nSollte sich deine Meinung ändern, stehen wir dir gerne zur Verfügung.\nDu kannst jederzeit einen Termin bei uns vereinbaren. Wir würden uns freuen, von dir zu hören.","updateTime":"2025-01-09T13:35:17.551727Z"},"name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqmdjlBj0a_-P10cY-6jYe0wsyYtN_OLn2Hwnsi6d40dI1ONW_ik0JwW1011gkNTx6A3Yky2zg"},{"reviewId":"AbFvOqlntwUIRedNZowvd9jmsov0ZS8qOk597PCk0E-fHLUHctDYhiqDfg3_5IAki1LCpKkqPqgn","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJadmEvz5y9gQyzj3M1RlC8Wra6nPuK_4q8EjImgcRf0zVO1g=s120-c-rp-mo-br100","displayName":"Cindy Horner"},"starRating":"FIVE","createTime":"2024-12-13T07:34:10.008646Z","updateTime":"2024-12-13T07:34:10.008646Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqlntwUIRedNZowvd9jmsov0ZS8qOk597PCk0E-fHLUHctDYhiqDfg3_5IAki1LCpKkqPqgn"},{"reviewId":"AbFvOqnJoW9BpvalQ3ZV_uG-lV4xOTxN6y6FSuLe6CmZQMA1JTmDlbZURyEknz-lxifHXZ2kThdgAA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVpIO7NrxKmzvrQmi4t37r7UHc1svT55oYQ84L2FBgGsAPrlxq6=s120-c-rp-mo-ba2-br100","displayName":"Loris BerchtoldTV"},"starRating":"FOUR","comment":"Update: 15.10.2024\nAktuell bin ich im 6. Monat der Heilungsphase nach der Trans-PRK-OP (OP am 03.05.2024). Meine Ausgangswerte lagen bei -3,5 und -3,0 Dioptrien mit Hornhautverkrümmung. Der aktuelle Stand ist, dass ich auf dem “starken” Auge etwa 95% und auf dem schwächeren Auge etwa 75% sehe. Das Ergebnis ist nicht ganz zufriedenstellend. Aktuell wird darüber entschieden ob es eine Nachlserung bei mir geben wird.\n\nZur Firma Betterview kann ich Folgendes sagen: Man merkt, dass einige Mitarbeiter wirklich vom Fach sind, während andere weniger Ahnung haben. Manchmal wurden voreilige Aussagen getroffen. Zum Beispiel wurde mir nach dem 3. Monat gesagt, dass eine Nachlaserung nötig sei. Eine Woche später rief man mich an und sagte, dass man nun doch die vollen 6 Monate abwarten wolle, da sich meine Sehleistung kontinuierlich verbessert habe. Das Vertrauen wird durch solche widersprüchlichen Aussagen etwas beeinträchtigt. Trotzdem war ich bisher insgesamt zufrieden und warte gespannt ab, ob ich jemals wieder so gut sehen kann wie mit Brille.\n\n(Translated by Google)\nUpdate: October 15, 2024\nI am currently in the 6th month of the healing phase after the Trans-PRK surgery (surgery on May 3rd, 2024). My baseline readings were -3.5 and -3.0 diopters with astigmatism. The current status is that I can see about 95% in the “strong” eye and about 75% in the weaker eye. The result is not entirely satisfactory. A decision is currently being made as to whether there will be a replacement for me.\n\nI can say the following about Betterview: You can tell that some employees are really experts in the field, while others have less knowledge. Sometimes premature statements were made. For example, after the 3rd month I was told that a re-laser treatment was necessary. A week later they called me and said that they wanted to wait the full 6 months because my vision had continuously improved. Confidence is somewhat affected by such contradictory statements. Nevertheless, I have been overall satisfied so far and am excited to see whether I will ever be able to see as well as I could with glasses again.","createTime":"2024-09-13T19:17:34.588056Z","updateTime":"2024-10-15T17:24:09.462109Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqnJoW9BpvalQ3ZV_uG-lV4xOTxN6y6FSuLe6CmZQMA1JTmDlbZURyEknz-lxifHXZ2kThdgAA"},{"reviewId":"AbFvOqms3Cqimrwb7OM6KVvDtGGvz2R35Tby5lgZIZsua-Kku4wpVoKpesKJuwsUdIC7uMfuUY99CQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLAcofz96UjD9-nevhZuXjWP_Lj_OsNji44WIX7mTRmcPZj8w=s120-c-rp-mo-br100","displayName":"David Gartmann"},"starRating":"FIVE","comment":"Von Beginn an wohlgefühlt, Personal ist sehr nett und kompetent.\n\n(Translated by Google)\nFelt comfortable right from the start, staff is very nice and competent.","createTime":"2024-10-11T06:06:22.674929Z","updateTime":"2024-10-11T06:06:22.674929Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqms3Cqimrwb7OM6KVvDtGGvz2R35Tby5lgZIZsua-Kku4wpVoKpesKJuwsUdIC7uMfuUY99CQ"},{"reviewId":"AbFvOqkyRY_L01WhRPSfC9_FE10kBliljh5o-bLYM97gqMMa1YgDyfU5bnBwuDMjdYUPCq86gd3L","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU4V9JLdNva7j-m0ufp7byPRle9ovbWhYtozAuNzjIg1PvZRRxBAw=s120-c-rp-mo-br100","displayName":"Jasmin Allemann"},"starRating":"FIVE","comment":"Ziel erreicht, ich kann sehen ohne Brille, dank der Hilfe der super lieben Mitarbeiterinnen im betterview Chur. Vielen lieben Dank.\n\nKann es nur empfehlen.\n\n(Translated by Google)\nGoal achieved, I can see without glasses, thanks to the help of the wonderful staff at betterview Chur. Thanks so much.\n\nCan only recommend it.","createTime":"2024-10-09T16:25:24.149806Z","updateTime":"2024-10-09T16:25:24.149806Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqkyRY_L01WhRPSfC9_FE10kBliljh5o-bLYM97gqMMa1YgDyfU5bnBwuDMjdYUPCq86gd3L"},{"reviewId":"AbFvOqkU6jYHRpFAL2SSG8T8l4LCH3aBHkIqyU00fGED8IBPMyw9OKewmt8FkBAQH6cRAh3rhAuE","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWa4Iif12CBdnvwRWZ2GUQ0qPRnSLv2W6qeepQKHC1pFrUJnwvL=s120-c-rp-mo-br100","displayName":"Bettina Schlumpf"},"starRating":"FIVE","comment":"Zu 100% happy, denn es hat vom ersten Kontakt bis zur letzten Kontrolle alles einwandfrei geklappt. Ich habe mich beim unverbindlichen Beratungsgespräch ernst genommen gefühlt, konnte alle meine Fragen stellen und habe professionelle und verständliche Antworten erhalten.\nDas Vorgehen bei der Behandlung wurde mir mehrfach, einheitlich erläutert und genau so wurde sie auch durchgeführt.\nKeinerlei Schmerzen während der Behandlung und es hat tatsächlich nur 20 Minuten gedauert.\nBereits am nächsten Morgen konnte ich zu 100% scharf sehen und verspürte keine Schmerzen oder ähnliches.\nIch empfehle eine Behandlung bei betterview mit bestem Gewissen und auch allen, die noch nicht ganz sicher sind in der Entscheidung. Macht es - es steigert eure Lebensqualität um ein Vielfaches!\nDanke dem gesamten Team von betterview!\n\n(Translated by Google)\n100% happy because everything went perfectly from the first contact to the last check. I felt taken seriously during the non-binding consultation, was able to ask all my questions and received professional and understandable answers.\nThe procedure for the treatment was explained to me several times and in a consistent manner and that is exactly how it was carried out.\nNo pain whatsoever during the treatment and it actually only took 20 minutes.\nThe next morning I could see 100% clearly and didn't feel any pain or anything like that.\nI recommend treatment at betterview with a clear conscience and also to anyone who is not yet completely sure about their decision. Do it - it will increase your quality of life many times over!\nThanks to the entire betterview team!","createTime":"2024-10-03T12:23:56.072874Z","updateTime":"2024-10-03T12:23:56.072874Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqkU6jYHRpFAL2SSG8T8l4LCH3aBHkIqyU00fGED8IBPMyw9OKewmt8FkBAQH6cRAh3rhAuE"},{"reviewId":"AbFvOqlz-QV8iyHe-4dr3LyxCBx7IbbHEXoF47uhBDGwtWR6p5h60kQFxqX48gGBX-V3flGBtjU-","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIZ2OaIpX5yYhjnG8NajIixT5zuMdVQNxLxocNa-_ltF49hww=s120-c-rp-mo-br100","displayName":"Daniel Hobi"},"starRating":"FIVE","comment":"Ausgezeichneter Service von der Vor-/Hauptuntersuchung bis zur Operation (Refraktiver Linsenaustausch) und den Nachkontrollen. Besten Dank für das neue Lebensgefühl. Kann Betterview mit bestem Gewissen weiterempfehlen. Danke an alle Mitarbeiter/Innen, immer zuvorkommen und hilfsbereit.\n\n(Translated by Google)\nExcellent service from the preliminary/main examination to the operation (refractive lens exchange) and the follow-up checks. Thank you very much for the new attitude to life. I can recommend Betterview with a clear conscience. Thanks to all employees, always courteous and helpful.","createTime":"2024-10-02T12:23:21.081066Z","updateTime":"2024-10-02T12:29:35.415194Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqlz-QV8iyHe-4dr3LyxCBx7IbbHEXoF47uhBDGwtWR6p5h60kQFxqX48gGBX-V3flGBtjU-"},{"reviewId":"AbFvOqnEbvvsP5rrLIc6F984Tz7UfY6tEgAGxWCjg-K10ygD1QxoV-WewLyJ0UQH8Kiw2PDam5sA0w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW5mrsqcPMray8CpFZC32-0d9mwskcGpGmVLmpIhdgZJldnIpqa=s120-c-rp-mo-br100","displayName":"Alexandra Liebermann"},"starRating":"FIVE","comment":"von a bis z top!\n\n(Translated by Google)\ntop from a to z!","createTime":"2024-09-07T09:52:06.476102Z","updateTime":"2024-09-07T09:52:06.476102Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqnEbvvsP5rrLIc6F984Tz7UfY6tEgAGxWCjg-K10ygD1QxoV-WewLyJ0UQH8Kiw2PDam5sA0w"},{"reviewId":"AbFvOqnfrOmLoqMwEroCkMZWrkwzIYQZ8Wqw166RthNNir6tFQj1VNvkLYAlrSLX_kdtR3jAH3KWXw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXIyPThM8tzehuJ-GzQVyl15MgxItTUqWKn4YP51st-TUfMIdwP=s120-c-rp-mo-br100","displayName":"Jess H"},"starRating":"FIVE","comment":"Ich war sehr zufrieden das Team ist super nett und hilfsbereit es wird immer wieder erwähnt das man sich auch jederzeit melden kann wenn es Probleme gibt.\nIch bereue nur das ich es nicht früher gemacht habe.\nIch hatte die Trans-prk methode die Behandlung selber war nicht schmerzhaft. Die Verheilung für mich als sehr wehleidige Person allerdings schon, aber die Notfalltropfen helfen sofort.\nUnd ich wurde auch jeden Tag die ersten 3 Tage angerufen wie es mir geht.\nMan sollte aber definitiv Geduld bei dieser Methode mitbringen. Aber ich würde es definitiv wieder machen.\n\n(Translated by Google)\nI was very satisfied, the team is super nice and helpful, it is always mentioned that you can contact us at any time if there are problems.\nMy only regret is that I didn't do it sooner.\nI had the Trans-prk method and the treatment itself was not painful. For me, as a very whiny person, the healing is, but the emergency drops help immediately.\nAnd I was called every day for the first 3 days asking how I was doing.\nBut you should definitely be patient with this method. But I would definitely do it again.","createTime":"2024-08-16T14:30:50.488915Z","updateTime":"2024-08-16T14:30:50.488915Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqnfrOmLoqMwEroCkMZWrkwzIYQZ8Wqw166RthNNir6tFQj1VNvkLYAlrSLX_kdtR3jAH3KWXw"},{"reviewId":"AbFvOqluQ7q4yMURY_Aa2CdsY_5G0LFlvpXcfw1NM3SX_LXmKEvUPA9kdbKleyMi9e3xV-zJtYm_6Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJkNN1ZdRPil-zrzu5d2ypTR46kbXqBe4yQPph7Ncy-cBt4Zw=s120-c-rp-mo-br100","displayName":"Boris Keller"},"starRating":"FIVE","comment":"Klasse 👍🏻 Sehr, sehr nette Mitarbeiterinnen, die sich Zeit für Fragen und Anliegen nehmen, gut beraten, sehr zuvorkommend und fürsorglich sind und den Kunden hervorragend den ganzen Prozess über begleiten. Bei mir kam das Trans-PRK-Verfahren zum Einsatz und seit Februar bin ich „brillenfrei“ unterwegs 🙂 DANKE Jessica & Rebecca für Eure freundliche, liebevolle Behandlung ☺️\n\n(Translated by Google)\nGreat 👍🏻 Very, very nice employees who take time to answer questions and concerns, give good advice, are very courteous and caring and support the customer excellently throughout the entire process. The Trans-PRK procedure was used for me and I have been “glasses-free” since February 🙂 THANK YOU Jessica & Rebecca for your friendly, loving treatment ☺️","createTime":"2024-07-24T15:10:55.444856Z","updateTime":"2024-07-24T15:10:55.444856Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqluQ7q4yMURY_Aa2CdsY_5G0LFlvpXcfw1NM3SX_LXmKEvUPA9kdbKleyMi9e3xV-zJtYm_6Q"},{"reviewId":"AbFvOqk4jdojhPRr8ABiiDTaNdh584HdSLaagaVciUpICsnNLQkZkSNVowturNjVEETbOs5VPkzBVw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUbHwApx5BFjAhU5-4JxGzsI18yBjDlz5y9w7IGEq66HdbrMrDx=s120-c-rp-mo-br100","displayName":"Patrick"},"starRating":"FIVE","comment":"Ich habe jetzt meine Behandlung mit der Trans-PRK abgeschlossen und eine Sehkraft von ca. 150% erreicht und bin absolut zufrieden mit der Beratung und Behandlung. Weshalb ich betterview absolut weiter empfehlen kann.\n\n(Translated by Google)\nI have now completed my treatment with Trans-PRK and have achieved approximately 150% vision and am absolutely satisfied with the advice and treatment. Which is why I can absolutely recommend Betterview.","createTime":"2024-07-06T19:48:36.828211Z","updateTime":"2024-07-06T19:48:36.828211Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqk4jdojhPRr8ABiiDTaNdh584HdSLaagaVciUpICsnNLQkZkSNVowturNjVEETbOs5VPkzBVw"},{"reviewId":"AbFvOqnYm7rRh3DCpqTujODr97uEDtrdm9e6zikX59DbPPh8aNi4QBIJDkqKGPlf5PXaIFlJtOHcaQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJjk1ZdJh_fmfXO5ojAnK5cbVpDv59UZE3Bcc73XTk5dnhxeA=s120-c-rp-mo-br100","displayName":"Ajla Nuhanovic"},"starRating":"FIVE","createTime":"2024-06-17T17:01:33.519721Z","updateTime":"2024-06-17T17:01:33.519721Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqnYm7rRh3DCpqTujODr97uEDtrdm9e6zikX59DbPPh8aNi4QBIJDkqKGPlf5PXaIFlJtOHcaQ"},{"reviewId":"AbFvOqnvytpxm7D_ePl_XLXDme9J_WdwLlL_NU2ztbcXTUtNM6cT_A72Vc93E8AJhPAd0KZfM-9Z","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLkD754zH-LiwxF9jrO9LcvD3tnN8DeEx2Ff0nrG3Gzydv4Qg=s120-c-rp-mo-br100","displayName":"Maria Maria11"},"starRating":"ONE","comment":"Diese Klinik bombardiert mich die ganze Zeit mit Anrufen.. einfach verrückt.\n\n(Translated by Google)\nThis clinic bombards me with calls all the time...just crazy.","createTime":"2024-04-18T16:53:32.216789Z","updateTime":"2024-04-18T16:53:32.216789Z","reviewReply":{"comment":"Liebe Maria\n\nDanke für deine anonyme Google-Bewertung. Leider war es uns anhand deiner geteilten Informationen nicht möglich, ein Kundenkonto bei uns zu finden, weshalb ich nur eingeschränkt auf deine Bewertung eingehen kann. \n\nGenerell möchte ich festhalten, dass eine Kontaktaufnahme - sei dies telefonisch oder schriftlich - dann erfolgt, wenn noch Fragen oder Anliegen deinerseits offen sind oder wir noch Informationen oder Entscheidungen von dir brauchen, um das bestmögliche Ergebnis zu erzielen. \nEs tut mir leid, sollte dies bei dir einen anderen Eindruck erweckt haben.\nIch würde mich sehr freuen, wenn du mir die Chance gibst, gemeinsam mit dir eine Lösung zu finden.\n\nKontaktiere uns doch gerne per E-Mail (info@betterview.ch) oder telefonisch unter +41 52 588 02 51.\n\nBeste Grüsse\nTanja vom Customer Care Team betterview","updateTime":"2024-04-19T10:22:12.511837Z"},"name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqnvytpxm7D_ePl_XLXDme9J_WdwLlL_NU2ztbcXTUtNM6cT_A72Vc93E8AJhPAd0KZfM-9Z"},{"reviewId":"AbFvOqk3QIIGCgPCnBxUvkhNVoj3SAadhfZDokJjrKkWdfiR40YgdQIK4svRw5h5Gje84kOMk0gl","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKAWVlI5SWxB48ZmTAR3Epr5yKE0lYb4Vjbuto6hwsn-LVAfg=s120-c-rp-mo-br100","displayName":"Silvan Ott"},"starRating":"FIVE","comment":"Meine Behandlung ist inzwischen abgeschlossen. Die Sehstärke liegt inzwischen bei ca. 120% und endlich frei von Brille und Linsen. Das Personal war sehr freundlich, hilfsbereit und steht immer Bereit bei Fragen. Ich bin froh, dass ich die Behandlung trotz anfänglicher Bedenken gemacht habe.\n\n(Translated by Google)\nMy treatment is now complete. The vision is now around 120% and is finally free of glasses and lenses. The staff was very friendly, helpful and always available to answer questions. I'm glad I did the treatment despite my initial concerns.","createTime":"2024-04-08T09:14:58.111618Z","updateTime":"2024-04-08T09:14:58.111618Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqk3QIIGCgPCnBxUvkhNVoj3SAadhfZDokJjrKkWdfiR40YgdQIK4svRw5h5Gje84kOMk0gl"},{"reviewId":"AbFvOqmXEm8_MxgdeXh_zOSVE8ML2SATf9prCkY9zDYXZkUDrtZk1NIr0V90Z5FWo0Dv3vMNdMbRSw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXOs75oDFXDe8U_OJtI5Pfn-kEKQWvcU2MEx9tFGJJG1IvFN-Af=s120-c-rp-mo-br100","displayName":"Ruth Eriten"},"starRating":"FIVE","comment":"Ich habe vor drei Wochen einen Linsen Austausch gehabt.Es war alles super,hatte keine schmerzen nichts.Das Personal in Chur sind alle wahnsinnig lieb und kompetent man muss sie einfach gern haben.\n\n(Translated by Google)\nI had a lens exchange three weeks ago. Everything was great, there was no pain, nothing. The staff in Chur are all incredibly nice and competent, you just have to like them.","createTime":"2024-04-03T08:04:20.357694Z","updateTime":"2024-04-03T08:04:20.357694Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqmXEm8_MxgdeXh_zOSVE8ML2SATf9prCkY9zDYXZkUDrtZk1NIr0V90Z5FWo0Dv3vMNdMbRSw"},{"reviewId":"AbFvOqm0Gij4HlTI2HESCnNB8qNngsVYcFHh0u0vWHdbM3PCWM0UMkWlAgl-JolhKTEVeDStWZOriA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKYuB27Nr57n1bbylSTZyCnNoHUtE5QdoXnE-J0jLRoyWG3CA=s120-c-rp-mo-ba2-br100","displayName":"F. P."},"starRating":"FIVE","comment":"Ich bin äusserst zufrieden mit meiner Erfahrung. Die unverbindliche Voruntersuchung war sehr aufschlussreich, und ich erhielt eine ausgezeichnete Erklärung zum Eingriff. Während der Operation habe ich nichts gespürt und hatte keinerlei Schmerzen. Das Team hat mir kontinuierlich erklärt, was gemacht wurde und was der nächste Schritt sein würde. Der Eingriff dauerte weniger als 20 Minuten, und danach konnte ich sofort wieder nach Hause gehen.\n\nAm ersten Abend war ich etwas lichtempfindlich, aber bereits am nächsten Tag konnte ich eine Verbesserung meiner Sehkraft um 120% feststellen. Die Freude, als ich am Tag nach der Operation die kleinste Schrift lesen konnte, war riesig.\n\nVielen Dank an das gesamte Team für die professionelle und einfühlsame Betreuung. Ich kann diese Klinik nur wärmstens empfehlen!\n\n(Translated by Google)\nI am extremely satisfied with my experience. The non-binding preliminary examination was very informative and I received an excellent explanation of the procedure. I didn't feel anything and had no pain during the operation. The team continually explained to me what was being done and what the next step would be. The procedure took less than 20 minutes and I was able to go straight home afterwards.\n\nThe first evening I was a little sensitive to light, but the next day I noticed a 120% improvement in my vision. The joy when I was able to read the smallest font the day after the operation was enormous.\n\nMany thanks to the entire team for the professional and sensitive support. I can only warmly recommend this clinic!","createTime":"2024-03-25T06:29:37.278636Z","updateTime":"2024-03-25T06:29:37.278636Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqm0Gij4HlTI2HESCnNB8qNngsVYcFHh0u0vWHdbM3PCWM0UMkWlAgl-JolhKTEVeDStWZOriA"},{"reviewId":"AbFvOql1AZHU50uWh3XacXq3kNSYbrMDAqCpqN7ISsaPIDDvx4BpfAh8IAmvIo7t3mf2sPelNQ7M","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIYgisH_D_rfQ9h7ii6Gm7xGpTEuMTG_ZY_LK_Il3BgwE8_qQ=s120-c-rp-mo-br100","displayName":"Michèle"},"starRating":"FIVE","comment":"Habe vor zwei Wochen meine Augen gelasert. Die Beratung war von A-Z sehr gut. Das Personal war stets sehr freundlich. Die Behandlung selbst war super kurz und überhaupt nicht schmerzhaft. Ich habe mich während der Behandlung sehr wohl gefühlt. Am nächsten Tag sah ich bereits 120%. Sehr empfehlenswert!\n\n(Translated by Google)\nI had my eyes lasered two weeks ago. The advice was very good from A to Z. The staff was always very friendly. The treatment itself was super short and not painful at all. I felt very comfortable during the treatment. The next day I was already seeing 120%. Highly recommended!","createTime":"2024-03-22T07:04:50.022885Z","updateTime":"2024-03-22T07:04:50.022885Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOql1AZHU50uWh3XacXq3kNSYbrMDAqCpqN7ISsaPIDDvx4BpfAh8IAmvIo7t3mf2sPelNQ7M"},{"reviewId":"AbFvOqmttGhgXdd5oBTZngmgVzd4zCsp9BGS_ztY0EctkjFv6IXnYO4j5EyqzWc27LAKWE_d1HU83g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK95LF7BOCRsgrua1cmbMEIX3az39sbPZIm_baTTra3l9wW_w=s120-c-rp-mo-br100","displayName":"Maria Do Carmo Santos"},"starRating":"FIVE","createTime":"2024-03-09T09:38:50.992297Z","updateTime":"2024-03-09T09:38:50.992297Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqmttGhgXdd5oBTZngmgVzd4zCsp9BGS_ztY0EctkjFv6IXnYO4j5EyqzWc27LAKWE_d1HU83g"},{"reviewId":"AbFvOqka-iwUSbfhhPq5Pysm3EwNaEouEXYGk9cT00vV9LtLg-o3TY3Ax-vSangmXakdG_9k_BrSng","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW7Q5Urxa51w5OilKxqzHJ6BgPOAmZSpEp9eICyFFfau_Pmr7jb=s120-c-rp-mo-br100","displayName":"Kariizma"},"starRating":"FIVE","comment":"Super nettes Personal\nWurde gut betreut und beraten\nUnd bin so froh das ich die Brille los bin. Kann mich hinlegen und kuscheln ohne das die Brille im weg ist. Den Kajal vertrage ich jetzt auch endlich wieder. Mit den Kontaktlinsen waren meine Augen zu trocken.\nVielen lieben Dank an das Team Betterview Chur\n\n(Translated by Google)\nSuper nice staff\nWas well looked after and advised\nAnd I'm so glad I got rid of the glasses. I can lie down and cuddle without my glasses getting in the way. I can finally tolerate the eyeliner again now. My eyes were too dry with the contact lenses.\nMany thanks to the Betterview Chur team","createTime":"2024-03-08T13:18:24.719171Z","updateTime":"2024-03-08T13:18:24.719171Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqka-iwUSbfhhPq5Pysm3EwNaEouEXYGk9cT00vV9LtLg-o3TY3Ax-vSangmXakdG_9k_BrSng"},{"reviewId":"AbFvOqnM9GwRQwkYexyLml0YuhU6V8r4MJQJNw3Cv1f5-3HuqGJ8DhX8Ot1WqUL0nmVXYjCZ4yH-","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLRT1L_FvtKXKiePTopvxftCssIEMLLXmsGg9ZgDmL4xzvoig=s120-c-rp-mo-br100","displayName":"Erika Aus der Au"},"starRating":"FIVE","comment":"Ich bin total begeistert von meiner Sehkraft. Alles Personal in St Gallen und in Chur sind soooo was von hilfbereit und freundlich. Ich würde es jedem empfehlen zum die Augenkorektur zu machen. Einfach genial ohne Brille.\nMacht weiter so!\n\n(Translated by Google)\nI am absolutely thrilled with my eyesight. All the staff in St Gallen and Chur are so helpful and friendly. I would recommend it to anyone wanting to have their eyesight corrected. Simply awesome without glasses.\nKeep it up!","createTime":"2024-03-06T15:11:20.077069Z","updateTime":"2024-03-06T15:11:20.077069Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqnM9GwRQwkYexyLml0YuhU6V8r4MJQJNw3Cv1f5-3HuqGJ8DhX8Ot1WqUL0nmVXYjCZ4yH-"},{"reviewId":"AbFvOqmmJzN2EQL1VSNBl-bYSmK3r_tRbu1FpbwpH4Zs10MMGAgFhDc2u_Gue4d4O8oXm0f9bZLe","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJpg3Sl8G0It08MMQmUXR3GdeH7AiLAvaTBRwrGh7c2o5DUjg=s120-c-rp-mo-br100","displayName":"Felix Günther"},"starRating":"FIVE","comment":"Ultra freundliche und symphatische Beratung bei Betterview gehabt.\nDie Damen in Chur sind klasse. Vielen Dank dafür.\nIch habe mich zu jeder Zeit wohl gefühlt.\nDie Operation an und für sich war sehr kurz (max. 20min) und die Frau Doktor hat mich sehr gut begleitet.\nBin mit dem Ergebnis absolut zufrieden und würde es jederzeit wieder machen.\nDie vielen Details, die mir bisher entgangen sind, sind wahnsinn.\nErfreue mich meiner neuen Sehkraft und rate jedem, die Behandlung bei dieser tollen Crew zu machen :)\n\n(Translated by Google)\nHad extremely friendly and personable advice at Betterview.\nThe ladies in Chur are great. Thank you for that.\nI felt comfortable at all times.\nThe operation itself was very short (max. 20 minutes) and the doctor accompanied me very well.\nI am absolutely satisfied with the result and would do it again at any time.\nThe many details that have escaped me so far are crazy.\nI am enjoying my new vision and recommend everyone to have the treatment with this great crew :)","createTime":"2024-03-02T13:45:04.219632Z","updateTime":"2024-03-02T13:45:04.219632Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqmmJzN2EQL1VSNBl-bYSmK3r_tRbu1FpbwpH4Zs10MMGAgFhDc2u_Gue4d4O8oXm0f9bZLe"},{"reviewId":"AbFvOqmxU7B93aaXb1-p_If5Zvl8R24dw7lWYrMlIOuL_L-aoxny5m-53MDvjXSDyzMK6OPNOnbkwA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKar9jKI912IlQpFcn1qmQhVAC2NIkxLK1Qf6Sb82r5NHWpPQ=s120-c-rp-mo-br100","displayName":"Lina Caviezel"},"starRating":"FIVE","createTime":"2024-02-02T16:16:54.304760Z","updateTime":"2024-02-02T16:16:54.304760Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqmxU7B93aaXb1-p_If5Zvl8R24dw7lWYrMlIOuL_L-aoxny5m-53MDvjXSDyzMK6OPNOnbkwA"},{"reviewId":"AbFvOqlzhT5HklDgHk7M0RblOW1Q4SCZ8PBzlG4QR2ZFBaVhQpDqTQ-E5MwQdOabkfJFSV9p4qvXAQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIfVFfqXLVgbqq7fQypIIInma0WYb79w2HC20MhPOWJ7pHMGA=s120-c-rp-mo-br100","displayName":"Marc Steinegger"},"starRating":"FIVE","comment":"Sehr freundliche und kompetente Beratung. OP ist gut verlaufen und das Ergebnis top. Definitiv weiter zu empfehlen.\n\n(Translated by Google)\nVery friendly and competent advice. The operation went well and the result was great. Definitely recommended.","createTime":"2024-02-02T09:57:34.848072Z","updateTime":"2024-02-02T09:57:34.848072Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqlzhT5HklDgHk7M0RblOW1Q4SCZ8PBzlG4QR2ZFBaVhQpDqTQ-E5MwQdOabkfJFSV9p4qvXAQ"},{"reviewId":"AbFvOqkRokBE9pYVh_0FwecPiZzdOyHTZDjKe89rVlp976Fcu3kp3qn5lIj6aLfrOeH1rw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVWZpfa-Dy7Gqt1zha1zpwa2tNM-5-e-SkOJgZBqGpYQ2nnIrM=s120-c-rp-mo-ba4-br100","displayName":"Martin Planta"},"starRating":"FIVE","comment":"Kompetente Abklärung und Analyse der Augen mit anschliessender Fachkundiger Beratung welche Therapie oder Operativen Möglichkeiten möglich sind. Und alles kostenlos und unverbindlich. Sehr gute Nachbetreuung und Nachkontrolle. Es gibt auch eine Notfall Telefonnummer wo man jederzeitAnrufen kann. Ich habe beide Augen Operieren lassen und habe mir Premium Linsen einsetzen lassen. Ich bin sehr zufrieden und bin komplett Brillenlos. Meine werte sind jetzt sechs Wochen nach der Operation auf 100% und kann auf im nah, mittel und Weit bereits alles sehen und lesen. Die sogenannten Hallos sind zwar noch da aber stören nicht und werden immer weniger. Fazit: ich kann jedem der von der Brille wegkommen möchte einen unverbindlichen Besuch bei betterview empfehlen. Danke möchte ich Speziell an das Team von betterview in Chur aussprechen die mich durch den ganzen Prozess professionell begleiten haben.😁\n\n(Translated by Google)\nCompetent examination and analysis of the eyes followed by expert advice on which therapy or surgical options are possible. And everything is free and without obligation. Very good follow-up care and follow-up. There is also an emergency telephone number where you can call at any time. I had surgery on both eyes and had premium lenses inserted. I am very satisfied and am completely glasses-free. My values ​​are now at 100% six weeks after the operation and I can already see and read everything at close, medium and far distances. The so-called hellos are still there, but they don't bother you and are becoming fewer and fewer. Conclusion: I can recommend a non-binding visit to betterview to anyone who wants to get away from glasses. I would especially like to thank the betterview team in Chur, who accompanied me professionally throughout the entire process.😁","createTime":"2024-01-22T13:11:44.000795Z","updateTime":"2024-01-22T13:11:44.000795Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqkRokBE9pYVh_0FwecPiZzdOyHTZDjKe89rVlp976Fcu3kp3qn5lIj6aLfrOeH1rw"},{"reviewId":"AbFvOqkcyo03cvP9tp46-b33JxU0afvLWl7X6IsrViCB15h_jQ9dGvsuZ1M8skSl-v7vVCHXvVutag","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJJw-us15cNiOWKYJCqtwQ_SMuAokPV-cOwySoiQUzxk-jVZ-c=s120-c-rp-mo-br100","displayName":"Aaron Gruber"},"starRating":"FIVE","comment":"Von der ersten Untersuchung bis nach der Operation habe ich mich sehr wohl gefühlt. Das Personal ist sehr freundlich, kompetent und hatte auf jede Frage eine klare Antwort.\nIch hatte die Femto-LASIK Behandlung. Der Eingriff war überhaupt nicht schmerzhaft und ging sehr schnell. Am nächsten Tag hatte ich eine Nachkontrolle und einen Sehtest. Das Ergebnis: 120% Sehstärke erreicht. Es wurde aber erwähnt, dass die Sehkraft noch variieren kann.\nJetzt nach knapp drei Monaten habe ich eine Sehkraft von 110%. Ich bin immer noch sehr zufrieden mit dem Ergebnis.\nIch bedanke mich für mein neues Leben ohne Brille. Es ist ein tolles Gefühl!\n\nPS: Ich möchte allen Brillenträgern die es sich überlegen, aber sich nicht trauen empfehlen sich mindestens einmal beraten zu lassen.\n\n(Translated by Google)\nFrom the first examination until after the operation I felt very comfortable. The staff is very friendly, competent and had a clear answer to every question.\nI had the Femto-LASIK treatment. The procedure was not painful at all and went very quickly. The next day I had a follow-up and eye test. The result: 120% vision achieved. However, it was mentioned that vision can still vary.\nNow after almost three months I have 110% vision. I'm still very happy with the result.\nI thank you for my new life without glasses. It's a great feeling!\n\nPS: I would like to recommend that all glasses wearers who are thinking about it but don't dare seek advice at least once.","createTime":"2023-11-01T10:12:54.715523Z","updateTime":"2024-01-11T07:14:18.398009Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqkcyo03cvP9tp46-b33JxU0afvLWl7X6IsrViCB15h_jQ9dGvsuZ1M8skSl-v7vVCHXvVutag"},{"reviewId":"AbFvOqmgrxs4oZ-xXXLEa65tST_DxUo9ZtlytCwTHDxhgkXhzungBHSxyRWRfKHqsBf5pbBvlU4dgg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK5RL1TxGGDzcOCvODQMbS9ITsTLG4-sg03qPZjexZRnFMheQ=s120-c-rp-mo-br100","displayName":"Lea Trüssel"},"starRating":"FIVE","comment":"von der erstuntersuchung bis zu den anschliessenden nachkontrollen hat alles sehr unkompliziert und reibungslos stattgefunden. das personal ist sehr freudlich und hilfsbereit. die ersten ca. 6 stunden nach der behandlung hat das auge gebrennt (vgl. scharfe zwiebel schneiden). danach gab es keine gröberen nebenwirkungen mehr. meine sehleistung war bereits 24h nach der femto lasik bei 120%. ich würde die behandlung wieder bei betterview machen.\n\n(Translated by Google)\nFrom the initial examination to the subsequent follow-up checks, everything took place very easily and smoothly. the staff is very friendly and helpful. The eye burned for the first 6 hours after the treatment (cf. cutting a sharp onion). After that there were no more serious side effects. My vision was at 120% just 24 hours after femto lasik. I would do the treatment again at Betterview.","createTime":"2023-11-30T12:43:52.398717Z","updateTime":"2023-11-30T12:43:52.398717Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqmgrxs4oZ-xXXLEa65tST_DxUo9ZtlytCwTHDxhgkXhzungBHSxyRWRfKHqsBf5pbBvlU4dgg"},{"reviewId":"AbFvOqlXxhbrXkfoW0EQ6ZtINK43-eIIAo2sD9uM7sSKjdilRzrF_jWXk22uowQy-p3B0qW6iXIZNw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVyl3J72GARIFT-PzWXN09SibtzDFU9s7KTcpbVdEFc0A5Obu_S=s120-c-rp-mo-br100","displayName":"Andreas Baselgia"},"starRating":"FOUR","comment":"Unkompliziert und Fachlich\n\n(Translated by Google)\nUncomplicated and professional","createTime":"2023-11-21T21:16:08.932520Z","updateTime":"2023-11-21T21:16:08.932520Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqlXxhbrXkfoW0EQ6ZtINK43-eIIAo2sD9uM7sSKjdilRzrF_jWXk22uowQy-p3B0qW6iXIZNw"},{"reviewId":"AbFvOqmsQPY_ZPdwBXAydDgsQOJOJBdM40z6kweZJobYEjc5kHz4jjhpzndrCN7AHV7wGS_Sswyq","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVV42HbL-bK4o_t_YyeRI-xlTRtncWdupg__maUBF9oN9vLqK0W=s120-c-rp-mo-br100","displayName":"Alex Maomao Wu"},"starRating":"FIVE","comment":"Ich bin sehr zufrieden mit der Beratung und Behandlung.\n\n(Translated by Google)\nI am very satisfied with the advice and treatment.","createTime":"2023-11-21T10:51:41.160813Z","updateTime":"2023-11-21T10:51:41.160813Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqmsQPY_ZPdwBXAydDgsQOJOJBdM40z6kweZJobYEjc5kHz4jjhpzndrCN7AHV7wGS_Sswyq"},{"reviewId":"AbFvOqkBmibwNwLuZxq0WPzptOxhSYPGZtT0x7NARFiZec0IFdbaW6PNaJgllljOLoyUkQtToRZJdA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV10lhdQxvVOpp6lkgNdJ6aM5PZy_W-nLHkUCuzfcBSS7Hxpe8=s120-c-rp-mo-br100","displayName":"Pashke Mati"},"starRating":"FIVE","comment":"Der Eingriff dauerte nur 20 Minuten, dank der Femto-Methode konnte ich bereits am nächsten Morgen scharf sehen und empfand auch kein unangenehmes beissen oder brennen in den Augen. Würde ich auf jeden Fall weiterempfehlen.\n\n(Translated by Google)\nThe procedure only took 20 minutes, and thanks to the Femto method I was able to see clearly the next morning and didn't feel any unpleasant stinging or burning in my eyes. I would definitely recommend it.","createTime":"2023-11-21T10:50:06.840512Z","updateTime":"2023-11-21T10:50:06.840512Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqkBmibwNwLuZxq0WPzptOxhSYPGZtT0x7NARFiZec0IFdbaW6PNaJgllljOLoyUkQtToRZJdA"},{"reviewId":"AbFvOqnrf5kI_ABflWAr-I156Jo8mhdPoyfOdorRWs2R2fGdC7zZJdgoBtjhROVsnQFbxrKuC7g-","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLhHQtwKyBcvvNZfcGZ24o3ZyqSXrlOJ6ThpmQopaQFQdj6Qw=s120-c-rp-mo-br100","displayName":"Anja Putzi"},"starRating":"FIVE","comment":"Sehr gute Beratung, schnell und unkompliziert und sie haben es sogar geschafft, mir die Angst zu nehmen. Ich habe mich sehr gut aufgehoben gefühlt und sehe jetzt über 100%! Top, Danke\n\n(Translated by Google)\nVery good advice, quick and uncomplicated and they even managed to allay my fears. I felt very well taken care of and can now see over 100%! Great, thank you","createTime":"2023-11-21T08:53:12.034949Z","updateTime":"2023-11-21T08:53:12.034949Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqnrf5kI_ABflWAr-I156Jo8mhdPoyfOdorRWs2R2fGdC7zZJdgoBtjhROVsnQFbxrKuC7g-"},{"reviewId":"AbFvOqkjTl54x0d3bOHhc1vTWJ0BvbtA7nTLpWDYgY--TwfvSwBl4IEfKhx69mdnVCneg8tqfLYk","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVeRMtBrcW-LnMgxM58Y8nPJOgRqEFV6DKF4DrIHZDzMwkrqPE=s120-c-rp-mo-br100","displayName":"Corsin Walker"},"starRating":"FIVE","comment":"Super Beratung, Betreuung und Behandlung! Erfolgreichen Eingriff ohne Komplikationen. Fühlte mich in guten Händen.\n\n(Translated by Google)\nGreat advice, support and treatment! Successful procedure without complications. Felt in good hands.","createTime":"2023-11-21T08:40:01.264104Z","updateTime":"2023-11-21T08:40:01.264104Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqkjTl54x0d3bOHhc1vTWJ0BvbtA7nTLpWDYgY--TwfvSwBl4IEfKhx69mdnVCneg8tqfLYk"},{"reviewId":"AbFvOqnMHJJXlBLmXCl4jYTHxeIzbTVf0Dy1gtmh8uuu9A5xAtHaKjxt5mjVmHiEUfyQ-fHkOaMBEQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXLtkQZ7nFNMXNPDgH0vMkAdNXysgZhjP0Pg8bm2ITl8KtIb2oH=s120-c-rp-mo-br100","displayName":"Madeleine Pasqualini"},"starRating":"FIVE","comment":"Hilfsbereites, persöhnliches und professionelles Team. Alles wurde gründlich erklärt und die wichtigsten Daten/Fakten noch einmal elektronisch zum nachlesen verschickt. Man fühlt sich sehr gut aufgehoben.\n\n(Translated by Google)\nHelpful, personal and professional team. Everything was explained thoroughly and the most important data/facts were sent electronically for further reading. You feel very well looked after.","createTime":"2023-11-18T07:17:34.446788Z","updateTime":"2023-11-18T07:17:34.446788Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqnMHJJXlBLmXCl4jYTHxeIzbTVf0Dy1gtmh8uuu9A5xAtHaKjxt5mjVmHiEUfyQ-fHkOaMBEQ"},{"reviewId":"AbFvOqlB3GsQ15-nW4VM7vlYnSL99SDH1ffPeH5BRb45p-unx51Etgt_8UZXZ-kcAJL61p4nEP-yrA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJtBhyGK2vksr3Gj4tBjwiFGQjJ3ZzCBuIniAoZrkzTP4EDjwQ=s120-c-rp-mo-br100","displayName":"Myriam Wildhaber"},"starRating":"FIVE","comment":"Absolut empfehlenswert und vertrauenswürdig. Ich würde es wieder bei Betterview machen lassen.\n\n(Translated by Google)\nAbsolutely recommended and trustworthy. I would have Betterview do it again.","createTime":"2023-11-08T20:39:03.965658Z","updateTime":"2023-11-08T20:39:03.965658Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqlB3GsQ15-nW4VM7vlYnSL99SDH1ffPeH5BRb45p-unx51Etgt_8UZXZ-kcAJL61p4nEP-yrA"},{"reviewId":"AbFvOqmdC_N_zuJzjboC037n9xgpPxWuUK02wVVxUX34eiaKs-JBy-YpIXBC34rL3sTkMYHEb-rs3g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKlX0zKd-dQmaNArtbSwTgYu4Ok5EAmCrBHCsUPj60UpAd1yw=s120-c-rp-mo-br100","displayName":"René Schneider"},"starRating":"FIVE","comment":"Tip-Top! Alles super und sehr freundlich erklärt. OP sehr gut überstanden, die ca. 20Min. OP etwas unangenehm aber ohne Schmerzen. Danach am Abend etwas eingeschränkt, durch Blendwirkung, aber keine Schmerzen. Am nächsten Tag war alles wieder ok! Hätte ich schon viel früher machen sollen. Vielen Dank an alle bei betterview Chur.\n\n(Translated by Google)\nTip top! Everything was great and explained very friendly. Surgery survived very well, which lasted about 20 minutes. Surgery a little uncomfortable but no pain. Afterwards a little limited in the evening due to the glare, but no pain. The next day everything was ok again! I should have done it much earlier. Many thanks to everyone at betterview Chur.","createTime":"2023-11-01T13:10:26.729865Z","updateTime":"2023-11-01T13:10:26.729865Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqmdC_N_zuJzjboC037n9xgpPxWuUK02wVVxUX34eiaKs-JBy-YpIXBC34rL3sTkMYHEb-rs3g"},{"reviewId":"AbFvOqksSPx62N7bGjF5EhmPnAqJe7yCw1QXLFT1vjbp8el384AFFoJQ9UOQKyvRJdJNcuhuBz-z","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV5sVxGA8B0kQIRUCgKNofpeTai6-ZsHnBZtNKIK-9TRvxYR_0G=s120-c-rp-mo-ba3-br100","displayName":"Slavski Steinski"},"starRating":"FIVE","comment":"Toller Shop. Super Ergebnis. Endlich ohne Brille.\nDie Mitarbeiter waren sehr locker und professionell.\n\n(Translated by Google)\nGreat shop. Great result. Finally without glasses.\nThe employees were very relaxed and professional.","createTime":"2023-10-06T17:05:23.167274Z","updateTime":"2023-10-06T17:05:23.167274Z","name":"accounts/111940189149971562530/locations/229440660214643932/reviews/AbFvOqksSPx62N7bGjF5EhmPnAqJe7yCw1QXLFT1vjbp8el384AFFoJQ9UOQKyvRJdJNcuhuBz-z"},{"reviewId":"AbFvOqnB0aiXxHvXfQiz3bQipwEaAQnry6zYyKxRI4fkTJGjQcEGqjOhZzWL8Lkx9SKpzFWUJdQmig","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLJ2QLRiwmkUqAxYaLN0j3R7GK7nhGN9jURq2BZOAiRwJGyRQ=s120-c-rp-mo-br100","displayName":"Daniel Püntener"},"starRating":"FIVE","comment":"Ich habe meine Augen bei betterview Lasern lassen und bin rundum begeistert! Vom ersten Kontakt bis zur Nachbehandlung fühlte ich mich jederzeit bestens aufgehoben. Das gesamte Team war extrem professionell, einfühlsam und kompetent. Alles lief absolut reibungslos, ich hatte nie ein schlechtes Gefühl – im Gegenteil: Ich fühlte mich von Anfang bis Ende in den besten Händen. Neben der hohen Fachkompetenz war die Stimmung auch angenehm locker, was mir zusätzlich viel Sicherheit gab. Ich kann betterview wirklich aus voller Überzeugung weiterempfehlen – besser hätte ich es mir nicht wünschen können!\n\n(Translated by Google)\nI had my eyes treated with betterview lasers and am completely thrilled! From the first contact to the follow-up treatment, I felt like I was in good hands at all times. The entire team was extremely professional, sensitive and competent. Everything went absolutely smoothly, I never had a bad feeling - on the contrary: I felt like I was in the best hands from start to finish. In addition to the high level of professional expertise, the atmosphere was also pleasantly relaxed, which gave me a lot of security. I can really recommend Betterview with full conviction - I couldn't have wished for better!","createTime":"2025-04-27T09:30:01.284382Z","updateTime":"2025-04-27T09:30:41.177365Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqnB0aiXxHvXfQiz3bQipwEaAQnry6zYyKxRI4fkTJGjQcEGqjOhZzWL8Lkx9SKpzFWUJdQmig"},{"reviewId":"AbFvOql5FAUAkF_jkhAHc_C_x3-S69cY8qGlaKtXDcx-9FxyttaMZntOOwfkISKhSQNdLu4LxGVvJg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKRhOh-8Vy9GjrpvC6KEEf5E91QFKBJ45Fq74xNzq3gbOwUTZ4=s120-c-rp-mo-br100","displayName":"Patrick Graf"},"starRating":"ONE","comment":"Ich habe es selbst bei einem Freund miterlebt (Niru).\nKann wirklich nur davon abraten. War entsetzt, wie es dort zugeht und wie sie mit den Kunden umgehen.\n\n(Translated by Google)\nI experienced it myself with a friend (Niru).\nI can really only advise against it. Was horrified at how things work there and how they treat customers.","createTime":"2025-03-28T11:14:01.833051Z","updateTime":"2025-03-28T11:17:11.095273Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOql5FAUAkF_jkhAHc_C_x3-S69cY8qGlaKtXDcx-9FxyttaMZntOOwfkISKhSQNdLu4LxGVvJg"},{"reviewId":"AbFvOqn4DIcz6qqrN5PvX4-HKI_UwMr1pGlsg3uCVMO3NorH-9HBrvr-PZGHJgZv721t0bDqJG5WYQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKgXpP2mWL4AfAlLhtjGU6YmhshjyVRB8Qf7fXf4hk5en5Xkns=s120-c-rp-mo-br100","displayName":"Niru Kirupa"},"starRating":"ONE","comment":"Finger weg von Betterview!\nIch empfehle euch, euch an einen professionelleren Anbieter zu wenden (z.B. focuslaser).\n\nIn meinem Fall wurde mir ein Vertrag vorgelegt, den ich unterschreiben sollte, da ansonsten die Rabatte entfallen würden. Ich habe den Vertrag unter Druck unterschrieben. Drei Tage später habe ich Betterview angerufen und klargestellt, dass ich nicht informiert wurde, wie der Ablauf genau aussehen würde. Sie behaupteten, ich sei über alles informiert worden und wüsste, worum es gehe. Der erste Besuch dauerte nur 15 Minuten, bei dem nur meine Augen kontrolliert und infrage kommende Therapien besprochen wurden.\n\nIch bat Betterview, den Vertrag, den ich unterschrieben hatte, zu stornieren und sagte, dass ich vor Ort bei der zweiten Hauptuntersuchung unterschreiben wolle, wenn ich mehr Informationen hätte. Die Antwort war, dass die Stornierung 500 CHF kosten würde. Ich habe ihnen erklärt, warum ich vom Vertrag zurücktreten möchte und dass ich mich mit dieser Ungewissheit unwohl und nicht bereit fühle. Trotzdem haben sie mir die 500 CHF in Rechnung gestellt, obwohl ich noch nicht einmal den zweiten Hauptuntersuchung hatte und der ersten Untersuchung kostenlos sei. Ausserdem waren sie sehr unhöflich, respektlos und unfreundlich. Sie sagten mir, dass es nur um 500 CHF ginge und machten Aussagen, die völlig unter der Gürtellinie waren.\n\nMein Eindruck ist, dass hier der Umsatz an erster Stelle steht, nicht das Wohl der Patienten.\nIch kann nur dringend davon abraten, sich bei Betterview behandeln zu lassen.\nDas Geschäftsmodell von Betterview scheint darauf ausgerichtet zu sein, Profit zu generieren, während das Wohlergehen der Patient:innen vernachlässigt wird.\n\nMeine Erfahrung mit Betterview war einfach nur schrecklich. Der Umgang war unprofessionell.\nDas Personal war ignorant, unpersönlich, frech und unmenschlich.\nRisiken wurden nicht transparent kommuniziert. Stattdessen wurde die Behandlung und der Vertrag in den Fokus gerückt.\n\nDie Qualität der Kundenbetreuung bei Betterview St. Gallen entspricht definitiv nicht den Erwartungen. Die Mitarbeiter/innen setzen die Kundschaft unter Druck und sind absolut nicht bereit, Nachsicht zu gewähren. Die Beratung ist inakzeptabel. Die Beratung war in keiner Weise ausreichend. Im System wird zwar vermerkt, dass eine ausführliche Beratung stattgefunden hat, dies entspricht jedoch in keiner Weise der Realität. Es ist offensichtlich, dass finanzielle Aspekte für sie Priorität haben gegenüber einer sauberen und ausführlichen Arbeitsweise sowie Beratung. Mein klarer Rat: Sucht euch einen professionelleren Anbieter (z.B. focuslaser).\n\n(Translated by Google)\nStay away from Betterview!\nI recommend that you contact a more professional provider (e.g. focuslaser).\n\nIn my case, I was presented with a contract that I had to sign, otherwise the discounts would no longer apply. I signed the contract under pressure. Three days later I called Betterview and made it clear that I had not been informed of exactly what the process would be. They claimed that I had been informed about everything and knew what it was about. The first visit lasted only 15 minutes, during which only my eyes were checked and possible therapies were discussed.\n\nI asked Betterview to cancel the contract I had signed and said I would sign on site at the second inspection if I had more information. The answer was that cancellation would cost 500 CHF. I explained to them why I wanted to withdraw from the contract and that I felt uncomfortable and unwilling with this uncertainty. Nevertheless, they charged me the 500 CHF, even though I hadn't even had the second general examination and the first examination was free. They were also very rude, disrespectful and unfriendly. They told me that it was only about 500 CHF and made statements that were completely below the belt.\n\nMy impression is that sales come first here, not the well-being of the patients.\nI can only strongly advise against seeking treatment at Betterview.\nBetterview's business model appears to be focused on generating profit while neglecting patient well-being.\n\nMy experience with Betterview was nothing short of terrible. The handling was unprofessional.\nThe staff was ignorant, impersonal, rude and inhumane.\nRisks were not communicated transparently. Instead, the focus was on the treatment and the contract.\n\nThe quality of customer support at Betterview St. Gallen definitely does not meet expectations. The employees put the customers under pressure and are absolutely not prepared to give any leniency. The advice is unacceptable. The advice was in no way sufficient. Although the system notes that detailed consultation has taken place, this in no way corresponds to reality. It is obvious that financial aspects take priority over clean and detailed work methods and advice. My clear advice: Look for a more professional provider (e.g. focuslaser).","createTime":"2025-03-28T10:50:50.979624Z","updateTime":"2025-03-28T10:50:50.979624Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqn4DIcz6qqrN5PvX4-HKI_UwMr1pGlsg3uCVMO3NorH-9HBrvr-PZGHJgZv721t0bDqJG5WYQ"},{"reviewId":"AbFvOqnRKQARzctdnfvqL-jSO2RRmf8CzWpmOhhL_gdeKUAOK2PZ4wR1C-kMkTkPEo1RXal22drvHA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLhQVfBATExM36CRgboGbBEnaLY1QolVUO6WUXGbOGfXY6GKw=s120-c-rp-mo-br100","displayName":"Ramon Hinder"},"starRating":"FIVE","comment":"Ich habe vor ca 1 Jahr die Augen bei betterview gelasert und bin rundherum äusserst zufrieden! Würde es immer wieder machen - vielen Dank an das ganze BETTERVIEW-TEAM!\n\n(Translated by Google)\nI had my eyes lasered at betterview about a year ago and am extremely satisfied all around! Would do it again and again - many thanks to the whole BETTERVIEW TEAM!","createTime":"2025-03-25T13:50:42.684024Z","updateTime":"2025-03-25T13:50:42.684024Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqnRKQARzctdnfvqL-jSO2RRmf8CzWpmOhhL_gdeKUAOK2PZ4wR1C-kMkTkPEo1RXal22drvHA"},{"reviewId":"AbFvOqkg29cUk3YpDILSfkaDk50Bo2PIQgU0A3O2X55dEp2Cq0skdQ0unDwKH9l-LlVe9UuE_41p","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJhMy5j5BImxrLs5a9hqIclHPXb9e6UuMYGZBrMwVttII878g=s120-c-rp-mo-br100","displayName":"****"},"starRating":"TWO","comment":"Keine richtige Aufklärung und schlechte Betreuung\n\nZunächst möchte ich sagen, dass ich Glück hatte, dass meine Laserbehandlung erfolgreich gewesen ist.\n\nWie auch schon von anderen Bewertung kritisiert wurde ich NICHT über mögliche Risiken aufgeklärt. Das Vertragsdokument geht nur grob auf einige Risiken ein aber nicht wieviel Prozent es sind, dass diese Risiken auch eintreffen.\n\n5% haben nach so einer Behandlung permanent trockene Augen, also jeder 20ste Patient hat am Ende bleibende Augenproblemen.\n\nMan wird auch getäuscht in dem einem der Berufsstand der Mitarbeiter nicht genannt wird, es sind KEINE Ärzte die einen VOR und NACH der Behandlung untersuchen, dass wird einem aber nicht gesagt.\n\nAuch die Angabe der Heilungszeit ist absolut daneben, ich konnte \"lange\" nicht richtig Sehen bis es wieder besser geworden ist.\n\nAuch wird man nicht richtig aufgeklärt was die Minimierung von Infektionen am Auge angeht, von anderen Ärzten habe ich erfahren, dass man garnicht über dem Kopf duschen sollte weil es wirklich gefährlich ist, wenn Wasser ins Auge kommt, aber wie ich feststellen konnte geht halt immer irgendwie was am Auge lang und wie der Beitrag von Kassensturz gezeigt hat kann das mit bleibendem Sehverlust nach einer Entzündung einhergen.\n\nIch wurde auch von Ärzten kontrolliert, die sind aber nur am Wochenende da und haben ständig gewechselt. Ein bisschen Kontrolle von mehreren Ärzten finde ich an sich nichts schlechtes aber hier war es eindeutig weil immer nur einer verfügbar war.\n\n(Translated by Google)\nNo proper information and poor support\n\nFirst of all, I would like to say that I was lucky that my laser treatment was successful.\n\nAs has already been criticized by other reviews, I was NOT informed about possible risks. The contract document only roughly addresses some of the risks, but does not describe the percentage that these risks actually occur.\n\n5% have permanently dry eyes after such a treatment, i.e. one in 20 patients ends up with permanent eye problems.\n\nYou are also deceived because you are not told the profession of the employees, there are NO doctors who examine you BEFORE and AFTER the treatment, but you are not told.\n\nThe indication of the healing time is also completely wrong, I couldn't see properly for a long time until it got better again.\n\nYou're also not properly informed about how to minimize eye infections. I've learned from other doctors that you shouldn't shower over your head at all because it's really dangerous if water gets into your eye, but as I've found, there's always something going on in the eye and, as Kassenrutsch's article has shown, this can lead to permanent loss of vision after inflammation.\n\nI was also checked by doctors, but they were only there on weekends and were constantly changing. I don't think a bit of control from several doctors is a bad thing in itself, but here it was clearly because there was only one available at a time.","createTime":"2025-02-16T21:13:56.052616Z","updateTime":"2025-03-19T18:08:07.414156Z","reviewReply":{"comment":"Vielen Dank für dein Feedback. Es tut uns leid zu hören, dass du mit der Aufklärung und Betreuung nicht vollständig zufrieden warst. Deine Rückmeldung ist uns wichtig, da uns das Wohl und die Zufriedenheit unserer Kunden sehr am Herzen liegen.\nWir informieren unsere Patienten umfassend über den Heilungsverlauf und mögliche Risiken. Da jedes Auge individuell ist, kann die Heilung unterschiedlich verlaufen. Besonders in den ersten zwei Wochen ist Vorsicht geboten – unter anderem empfehlen wir, beim Haarewaschen eine Tauchbrille zu tragen, um Infektionen zu vermeiden.\nUnsere Abläufe wurden weiter optimiert, damit Patienten den Arzt bereits vor der Behandlung sehen. Sollte dies nicht möglich sein, prüft der Arzt alle Untersuchungen sorgfältig und meldet sich bei Auffälligkeiten. Auch in den Nachkontrollen wird das Auge ärztlich überprüft.\nWir bedauern, dass dein Eindruck nicht dem entspricht, was wir bieten möchten. Falls du noch Fragen hast oder deine Erfahrung besprechen möchtest, sind wir gerne für dich da.\nSchön, dass du mit dem Ergebnis deiner Behandlung zufrieden bist – wir hoffen, du geniesst deine neue Lebensqualität!\n\nBeste Grüsse\nAlban von betterview","updateTime":"2025-02-19T12:32:41.112634Z"},"name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqkg29cUk3YpDILSfkaDk50Bo2PIQgU0A3O2X55dEp2Cq0skdQ0unDwKH9l-LlVe9UuE_41p"},{"reviewId":"AbFvOqmoxO2_5npOaB7ycSVeBw3gCD95VMh3uBq-P91ZUkGeMoaJlliwjz1kWa7DMgSWmKk2nQAauA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJGb7XqNl5XOxnCkdLl0UM8MjJYExz_HRS6L1FIxjldYS9ks5A=s120-c-rp-mo-br100","displayName":"Arben Lekaj"},"starRating":"FIVE","comment":"Super gute Beratung, der Augenarzt Top nur zu empfehlen.\n\n(Translated by Google)\nSuper good advice, the ophthalmologist is top, highly recommended.","createTime":"2025-03-19T11:06:00.724642Z","updateTime":"2025-03-19T11:06:00.724642Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqmoxO2_5npOaB7ycSVeBw3gCD95VMh3uBq-P91ZUkGeMoaJlliwjz1kWa7DMgSWmKk2nQAauA"},{"reviewId":"AbFvOqm8l4rjsSLtrO8H4EUsWzCK6etoaUsq9oUZhOkeF0MaZohY46QdQYI3LFw3BsmCMDF5rTE0NA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXyv3FhR24IJBpYgUHE6Vjrh73qT7lbykt3A_DwTQmbBZ6gsrtj=s120-c-rp-mo-br100","displayName":"Carlos Vikingo"},"starRating":"TWO","comment":"Nun, ich hatte eine Intraokularlinsen-Operation, weil mir gesagt wurde, dass der Laser bei mir nicht funktionierte, die Operation verlief fast gut, nach der ersten Untersuchung sagte mir der Arzt, dass ein Auge mit einem Laser korrigiert werden müsse, weil es nicht gut aussehe und ich nicht verstand, warum der Laser jetzt funktionierte und vorher nicht. Nach der Laserkorrektur wurde es nicht besser, im Gegenteil, es war die Hölle für mich, weil meine Sehkraft auf einem Auge zu diesem Zeitpunkt nur noch 20 Prozent betrug und ich daher nachts nicht einmal Auto fahren konnte, dann wurden noch zwei Operationen durchgeführt, weil keine Besserung eintrat und heute nach 15 Monaten wissen sie nicht, was sie mit mir machen sollen, weil ich mich immer noch nicht in die Ferne oder in die Nähe konzentrieren kann. Ich muss jeden Tag künstliche Tropfen verwenden, weil meine Augen trocken sind und nicht tränen. Die Wahrheit ist, dass ich nicht mehr weiß, was ich tun soll, weil ich nach so langer Zeit keine Lösung mehr sehe.\n\n(Translated by Google)\nWell, I had intraocular lens surgery because I was told that the laser didn't work for me, the surgery went almost well, after the first examination the doctor told me that one eye needed to be corrected with a laser because it didn't look good and I didn't understand why the laser worked now and not before. After the laser correction it didn't get better, on the contrary, it was hell for me because at that point my vision in one eye was only 20 percent and therefore I couldn't even drive a car at night, then two more operations were done because there was no improvement and today after 15 months they don't know what to do with me because I still can't concentrate at distance or near. I have to use artificial drops every day because my eyes are dry and don't water. The truth is that I don't know what to do anymore because after so long I don't see a solution anymore.","createTime":"2025-03-09T19:09:51.355664Z","updateTime":"2025-03-09T19:09:51.355664Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqm8l4rjsSLtrO8H4EUsWzCK6etoaUsq9oUZhOkeF0MaZohY46QdQYI3LFw3BsmCMDF5rTE0NA"},{"reviewId":"AbFvOqmGXH-937vhFaMGAy6JzQqwOaskW72fCsIVnGDAZpFOl7NKjG7QJk4-qYGYs7IGps-jImj0","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKEneswjb2Q9GrrWEOG4CpdZUQO_fUWUOuTZTHQvwQ7LHJ0Qw=s120-c-rp-mo-br100","displayName":"Simon Wild"},"starRating":"FIVE","comment":"Würde es sofort wieder machen, nettes Personal und ohne Komplikationen.\n\n(Translated by Google)\nWould do it again in a heartbeat, nice staff and no complications.","createTime":"2025-01-27T16:19:05.151446Z","updateTime":"2025-01-27T16:19:29.425169Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqmGXH-937vhFaMGAy6JzQqwOaskW72fCsIVnGDAZpFOl7NKjG7QJk4-qYGYs7IGps-jImj0"},{"reviewId":"AbFvOqnyw5Tguc9okPpa6qcHB14W77yqVr-7ThoX1hJjn2_zovloJxMXLBKgn_W1mPLmnrCaNPL28w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWBKNnl42FHNIEDK-ij1MvYteokphMYQ3N7JUxu6Q3qZ_UruOaO=s120-c-rp-mo-ba2-br100","displayName":"Christian Fistarol"},"starRating":"FIVE","comment":"Guten Tag ich habe am Montag 7. Oktober 2024 die kostenlose Vorntersuchung (Eignung und welche Behandlung)und konnte am Dienstag 8. Oktober 2024 direkt zur Voruntersuchung für die Behandlung war sehr gut und schnell gegangen das Team von Betterview sind alle sehr höflich und zuvorkommend auch am 10. Oktober 2024 am Behandlungstag waren alle Mitarbeiter sehr herzlich und konnten mich mit ihrer positiven Art etwas beruhigen da ich am Abend zuvor einen Horror film geschaut hatte.\nIch würde es jedem weiterempfehlen.\n\nMit freundlichen Grüssen\nChristian Fistarol\n\n(Translated by Google)\nHello, I had the free preliminary examination (suitability and which treatment) on Monday October 7th, 2024 and was able to go directly to the preliminary examination for the treatment on Tuesday October 8th, 2024. It went very well and quickly. The Betterview team are all very polite and accommodating. Even on October 10th, 2024, on the day of the treatment, all the employees were very warm and were able to calm me down a bit with their positive manner because I had watched a horror film the evening before.\nI would recommend it to everyone.\n\nBest regards\nChristian Fistarol","createTime":"2024-10-17T09:48:37.816515Z","updateTime":"2024-10-17T09:48:37.816515Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqnyw5Tguc9okPpa6qcHB14W77yqVr-7ThoX1hJjn2_zovloJxMXLBKgn_W1mPLmnrCaNPL28w"},{"reviewId":"AbFvOqlDRlPPjpOa5v_gChi6Gf9di3jZi3AeluqujDjqnTAyc6afBAMg5Rc5xHtZeuw1vIHii5e74A","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLL7HrNEyzcUY1Bz1QOn5WQPJZQVpBapnsPa90CKLOggaXzpA=s120-c-rp-mo-br100","displayName":"Künzler Fabio"},"starRating":"FIVE","createTime":"2024-10-15T19:49:31.543452Z","updateTime":"2024-10-15T19:49:31.543452Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqlDRlPPjpOa5v_gChi6Gf9di3jZi3AeluqujDjqnTAyc6afBAMg5Rc5xHtZeuw1vIHii5e74A"},{"reviewId":"AbFvOqmU2tjtuZiyf3-qDR0GcLb5IjSbdbzA0iMsHprpDjvlEeDvxNbtu1DKs17jm-O5s3zu2k7iPg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVaSAgZ3rwB29SKZyopCklrLE4hLaDVvTTiRI2BXH2S0r6vWehi=s120-c-rp-mo-br100","displayName":"Gauti Kuma"},"starRating":"FIVE","comment":"Der Empfang war sehr herzlich und locker per Du, genau richtig! Merve hat alles super erklärt und ich habe mich sofort wohl gefühlt. Gerade wenn es um das Auge geht, müssen Vertrauen und Bauchgefühl stimmen – und das war hier absolut der Fall.\n\n(Translated by Google)\nThe welcome was very warm and relaxed on a first-name basis, just right! Merve explained everything very well and I immediately felt at home. Especially when it comes to the eye, trust and gut feeling have to be right - and that was absolutely the case here.","createTime":"2024-09-20T06:27:45.456190Z","updateTime":"2024-09-20T06:27:45.456190Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqmU2tjtuZiyf3-qDR0GcLb5IjSbdbzA0iMsHprpDjvlEeDvxNbtu1DKs17jm-O5s3zu2k7iPg"},{"reviewId":"AbFvOql5B02P8JnUg-DD-j3Iyf_9OSNu19D8TcmWCmhhAwq6yxD432w8qAed0xaQiEQJ5bejuEEz5w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVE60vGr-Aj0Ig3BJwt5T7JARgthdpUINkUyQ65RvSN1j9vPR7v=s120-c-rp-mo-ba3-br100","displayName":"a “Neljä” a"},"starRating":"FIVE","comment":"Bei mir ist es mittlerweile fast 4 Monate her, dass ich die Augen gelasert habe, aber ich wartete bewusst mit dem Review.\nAlles wirkte sehr professionell, man merkt, dass sie sehr viel Erfahrung haben. Das Lasern selbst war eine Sache von 5 Minuten (für beide Augen). Also an alle, die noch bedenken haben: 5 Minuten Angst durchstehen und man sieht wieder gut, das lohnt sich! Die erste Nacht war etwas mühsam mit tränenden und schmerzenden Augen, aber dafür bekommt man tropfen und danach konnte ich weiterschlafen. Auch die Lichtempfindlichkeit ist deutlich zurückgegangen und das immer mal wieder verschwommen sehen (kanns nachher noch geben) ist mittlerweile fast komplett weg. Es ist teuer, aber in spätestens 10 Jahren hat man das Geld wieder drinnen.\n\n(Translated by Google)\nIt's been almost 4 months since I had my eyes lasered, but I deliberately waited to do the review.\nEverything seemed very professional, you can tell that they have a lot of experience. The lasering itself took 5 minutes (for both eyes). So to everyone who still has concerns: endure 5 minutes of fear and you'll see well again, it's worth it! The first night was a bit difficult with watery and sore eyes, but you get the drips and then I was able to go back to sleep. The sensitivity to light has also decreased significantly and the occasional blurred vision (which can still happen afterwards) is now almost completely gone. It's expensive, but you'll have the money back in 10 years at the latest.","createTime":"2024-09-15T07:46:26.573202Z","updateTime":"2024-09-15T07:51:03.879021Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOql5B02P8JnUg-DD-j3Iyf_9OSNu19D8TcmWCmhhAwq6yxD432w8qAed0xaQiEQJ5bejuEEz5w"},{"reviewId":"AbFvOqnF-0mD3vB2PnSXeNNhrBk5MVy64nHAZkMl9lo9t08uk1VNIg13PEzAeQeFg5sPZE5MIBycdA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI-R_gYQ-AQR_1mAnPHLJ_Vq_G-FzkWUMznsFWtsBCs5tlXSw=s120-c-rp-mo-br100","displayName":"C. P."},"starRating":"THREE","comment":"Vorab möchte ich anmerken, das meine Sehleistung nach dem Eingriff optimal ist.\nWährend der Behandlung bzw. Nachbehandlung sind jedoch einige Fehler passiert, welche Komplikationen hätten begünstigen können.\nDie Kommunikation liess nach der Behandlung sehr zu wünschen übrig, vom Arzt erhielt ich erst nach Wochen (&nach mehrmaligem Nachfragen) eine Antwort.\nSpeziell im Gesundheitswesen erwarte ich höchste Professionalität, welche ich bei betterview leider nicht durchgehend erfahren habe.\nIm Patienten akquirieren ist betterview top, wenn es dann um die eigentliche Leistung geht ist aber noch viel Potential nach oben.\n\n(Translated by Google)\nFirst of all, I would like to say that my vision is optimal after the procedure.\nHowever, some mistakes occurred during the treatment or follow-up treatment, which could have led to complications.\nThe communication left a lot to be desired after the treatment; I only received an answer from the doctor after weeks (& after asking several times).\nEspecially in the healthcare sector, I expect the highest level of professionalism, which unfortunately I did not consistently experience at betterview.\nBetterview is top when it comes to acquiring patients, but when it comes to actual performance there is still a lot of potential for improvement.","createTime":"2024-09-03T14:11:30.690971Z","updateTime":"2024-09-05T14:48:11.540118Z","reviewReply":{"comment":"Hallo\n\nVielen Dank, dass du deine Erfahrung und dein Ergebnis mit uns teilst. Ich bin dir dankbar, dass du dir auch die Zeit genommen hast mit mir und unserem leitenden Optometristen über deine Erfahrung zu sprechen.\nIch versichere dir, dass wir die von dir angesprochenen Punkte hinsichtlich Erfahrung während und nach der Behandlung sehr ernst nehmen und entsprechende Massnahmen treffen werden, damit wir das in Zukunft besser machen. Die Zufriedenheit unserer Kunden hat bei uns oberste Priorität und ich entschuldige mich, dass wir deine Erwartungen in diesem Fall nicht erfüllen konnten.\nIch bin sehr froh, dass du mit deinem Resultat zufrieden bist und hoffe, dass du deine neue Lebensqualität in vollen Zügen geniessen kannst.\nGerne bin ich auch weiterhin für dich da.\n\nBeste Grüsse \nTanja von betterview","updateTime":"2024-09-09T06:02:32.466956Z"},"name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqnF-0mD3vB2PnSXeNNhrBk5MVy64nHAZkMl9lo9t08uk1VNIg13PEzAeQeFg5sPZE5MIBycdA"},{"reviewId":"AbFvOqmeEoFMBWftiJjcnp7pUsUCjvasNH53C1wj-hjHuy7pi2rLoRZqRz1oJjiLlGXewsMj_ceh8w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLltCDGEjyV-kdpKlx5tK86rveZxE8_hZOCTIL02ctrLm_nPw=s120-c-rp-mo-br100","displayName":"Gabriela Breithaupt"},"starRating":"FIVE","comment":"Sehr professionell und unkompliziert .👍\n\n(Translated by Google)\nVery professional and uncomplicated.👍","createTime":"2024-08-26T08:20:18.920491Z","updateTime":"2024-08-26T08:20:18.920491Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqmeEoFMBWftiJjcnp7pUsUCjvasNH53C1wj-hjHuy7pi2rLoRZqRz1oJjiLlGXewsMj_ceh8w"},{"reviewId":"AbFvOqk1BoiMXmDsoIFMJDjhOwLOgFtAozJcef_FV8n3bk33rfotJ3V1EQBe08SuA0bOQIWco-LLJQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLrXtzNpuPBKV2rmK1ecTeGK_EpQScE5i848rvo19jGTMWFWaM=s120-c-rp-mo-br100","displayName":"Domagoj Cosic"},"starRating":"FIVE","comment":"Würde es nochmals machen. Personal war super freundlich\n\n(Translated by Google)\nWould do it again. Staff was super friendly","createTime":"2024-08-24T10:45:35.656814Z","updateTime":"2024-08-24T10:47:55.310693Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqk1BoiMXmDsoIFMJDjhOwLOgFtAozJcef_FV8n3bk33rfotJ3V1EQBe08SuA0bOQIWco-LLJQ"},{"reviewId":"AbFvOqnwEhGNMCIrtk9CwaaEalT1JgdQntq4iLbTGS81LENTEkIaLqF2ggKEvVsdJcT2fLP2kfC66w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLiIGe-DL506CLMZ_st1WMnrS6jfVY1U7B-_naIbwgMb_CGwQ=s120-c-rp-mo-br100","displayName":"S Dudler"},"starRating":"FIVE","comment":"Beste Beratung durch Merve, Top Ergebniss\n\n(Translated by Google)\nBest advice from Merve, top results","createTime":"2024-08-21T16:12:30.565297Z","updateTime":"2024-08-21T16:12:30.565297Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqnwEhGNMCIrtk9CwaaEalT1JgdQntq4iLbTGS81LENTEkIaLqF2ggKEvVsdJcT2fLP2kfC66w"},{"reviewId":"AbFvOqkGYq-SEYGFYUghveCtSwp_UuaaqdMfWp7X1fs1IHdPknD8wIr3yapfvABOFZsHosh-SHP0","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXDunF3DBCUOyL9NmooRtFwrrtGb0WEuqW5NfxhONHdvA1bva74=s120-c-rp-mo-ba3-br100","displayName":"Ale Gentile"},"starRating":"FIVE","comment":"Alles Top! Besten Dank\n\n(Translated by Google)\nEverything is great! Thank you very much","createTime":"2024-08-17T07:59:39.263752Z","updateTime":"2024-08-17T07:59:39.263752Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqkGYq-SEYGFYUghveCtSwp_UuaaqdMfWp7X1fs1IHdPknD8wIr3yapfvABOFZsHosh-SHP0"},{"reviewId":"AbFvOqnDOmGgxwNmhrR9BRO4IF-biziK1OJCoA0lrjCyg5IrD-27bgNQWbjWvE89Xc44Oe-vliG4","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJMhzpLiG8YKeuhavljdgOfpT0Ca1dcbY7SbBxgM8YgRgrbbg=s120-c-rp-mo-br100","displayName":"Ivo Kunze"},"starRating":"FIVE","createTime":"2024-08-16T14:58:24.040979Z","updateTime":"2024-08-16T14:58:24.040979Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqnDOmGgxwNmhrR9BRO4IF-biziK1OJCoA0lrjCyg5IrD-27bgNQWbjWvE89Xc44Oe-vliG4"},{"reviewId":"AbFvOqlVzN5901o55PSyCFHCCo91FJrN8lNKjLlcvnSqPJLSpCZQemXucZdLFzbpjulrZ4y2VgbmhA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKUBcVoOH82mMC-x_yWM9IIyVS3hK2EzAev_qo2dj5sZgd1Pg=s120-c-rp-mo-br100","displayName":"Riccardo Gusto"},"starRating":"FIVE","comment":"Ich bin sehr zufrieden mit meiner Laser-Behandlung . Beste Entscheidung die ich machen konnte. Kann es jedem weiterempfehlen. Top Beratung durch Merve.\n\n(Translated by Google)\nI am very satisfied with my laser treatment. Best decision I could have made. Can recommend it to everyone. Top advice from Merve.","createTime":"2024-08-16T09:07:40.322116Z","updateTime":"2024-08-16T09:07:40.322116Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqlVzN5901o55PSyCFHCCo91FJrN8lNKjLlcvnSqPJLSpCZQemXucZdLFzbpjulrZ4y2VgbmhA"},{"reviewId":"AbFvOqkshgmGY7w3X6KIh4R4iMzs9nCghwrASy74Bg1zfCHZlHFKHsaHzZWJq5vCrejXVzWIGpPz","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIBtcAyJclXdUWoyHsgRNjKp9qSkbi-GVfty2IHEHBTlyKLvQ=s120-c-rp-mo-br100","displayName":"Rico Baumann"},"starRating":"FIVE","createTime":"2024-07-24T12:18:10.112306Z","updateTime":"2024-07-24T12:18:10.112306Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqkshgmGY7w3X6KIh4R4iMzs9nCghwrASy74Bg1zfCHZlHFKHsaHzZWJq5vCrejXVzWIGpPz"},{"reviewId":"AbFvOqm_MMNWjQ7imugPEdKIFdTq1RbZyzehKyfkU-2f6INjm9YH913ZeYBScWGiILl9ZfSpqI795w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJZR_x-yUu7I5Wk5phpXpjb3P9MaqCIPYn4r1xuWvRX3bEsMA=s120-c-rp-mo-br100","displayName":"Simon Marty"},"starRating":"FIVE","comment":"Heute war meine letzte Nachkontrolle. Hat alles super geklappt. Ich kann Betterview nur weiterempfehlen.\n\n(Translated by Google)\nToday was my last check-up. Everything worked out great. I can only recommend Betterview.","createTime":"2024-07-18T15:52:30.346217Z","updateTime":"2024-07-18T15:52:30.346217Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqm_MMNWjQ7imugPEdKIFdTq1RbZyzehKyfkU-2f6INjm9YH913ZeYBScWGiILl9ZfSpqI795w"},{"reviewId":"AbFvOqlLL79TvVGIkAjpjU9qqF5RiGMtaNqsIAA88MXmrxKVT6YiPJFpj8gNixyYzqyI3P8MK7192A","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocL5aJpTD-D4KtnExQvpgVVGu54TlASFk3iitK-2GAnSZ_iz4Q=s120-c-rp-mo-br100","displayName":"Ramon"},"starRating":"FIVE","comment":"Super Service, sehe wieder gestochen scharf. Der Eingriff mittels FemtoLASIK hat gerade einmal 10 Minuten gedauert.\n\n(Translated by Google)\nGreat service, see razor sharp again. The FemtoLASIK procedure took just 10 minutes.","createTime":"2024-07-17T07:33:43.418650Z","updateTime":"2024-07-17T07:33:43.418650Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqlLL79TvVGIkAjpjU9qqF5RiGMtaNqsIAA88MXmrxKVT6YiPJFpj8gNixyYzqyI3P8MK7192A"},{"reviewId":"AbFvOqn98T22meiVQA0agME8nytKpg6kcdvt6e9WYNFn8B56c0U1-uRG-DSwn6fW5X6OKWJRd7AJ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUiPeiGNhpgXexLR8NVXi6NjbCp68RKz341C0bH3djY4Ldprcc=s120-c-rp-mo-br100","displayName":"Ilya Malikov"},"starRating":"FIVE","comment":"Dank Dr. Katz und seinem Team, konnte meine Sehkraft von -7.5 Dioptrien auf 100% mit einer TransPRK korrigiert werden. Ein ganz besonderes Danke schön an die wunderbare Merve, die sehr einfühlsam all die Sorgen und Aengste genommen hat, was für mich ausschlaggebend gewesen ist, dass ich mich getraut habe diese OP zu machen. OP Ablauf war sehr schnell und schmerzfrei, die Verheilung danach bedarf sicher in den ersten paar Tagen Unterstützung aus dem Familiären Umfeld, da man arg lichtempflinglich ist. Die Verbesserung der Lebensqualität ist schon enorm, daher absolut empfehlenswert! Vielen Dank!\n\n(Translated by Google)\nThanks Dr. Katz and his team, my vision was corrected from -7.5 diopters to 100% with TransPRK. A very special thank you to the wonderful Merve, who very sensitively took away all the worries and fears, which was the decisive factor for me having the courage to have this operation. The operation process was very quick and painless, the healing afterwards definitely requires support from the family environment in the first few days, as you are very sensitive to light. The improvement in the quality of life is enormous, therefore absolutely recommended! Thank you!","createTime":"2024-07-12T11:54:58.237818Z","updateTime":"2024-07-12T11:54:58.237818Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqn98T22meiVQA0agME8nytKpg6kcdvt6e9WYNFn8B56c0U1-uRG-DSwn6fW5X6OKWJRd7AJ"},{"reviewId":"AbFvOqlPS3AGsESdD01l2alWxT3_a8YxVkZF4sRE9ANqMZtM6w0KNZDQeHdvMdVwsyD0u4nxxU4jmQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJQf-LcnWRKDIkT_hncGQ5R26XMgk2Z7DljaJeVgXR42NugAg=s120-c-rp-mo-br100","displayName":"Richlor CH"},"starRating":"FIVE","comment":"Ich durfte vor etwas über einem Monat die Trans PRK Methode in St. Gallen durchführen.\nIch kann Betterview nur empfehlen und bereue nur, dass ich den Eingriff nicht früher gemacht habe.\nTeam in St.Gallen ist Top aufgestellt und cool drauf, ein Lob an die Mitarbeiterinnen und Mitarbeiter.\nSowie die Voruntersuchungen als auch die Nachkontrollen verliefen jedesmal TipTop.\nDie erste Woche nach der OP war sehr mühsam, dies ist jedoch der Operationsmethode geschuldet und nicht Betterview.\nIch kann die Filiale in St.Gallen jedem empfehlen.\nIch danke dem Betterview Team St.Gallen\n\n(Translated by Google)\nA little over a month ago I was able to carry out the Trans PRK method in St. Gallen.\nI highly recommend Betterview and my only regret is that I didn't have the procedure done sooner.\nThe team in St.Gallen is well positioned and cool, praise to the employees.\nBoth the preliminary examinations and the follow-up examinations went tip top every time.\nThe first week after the operation was very difficult, but this is due to the operation method and not Betterview.\nI can recommend the branch in St.Gallen to everyone.\nI would like to thank the Betterview Team St.Gallen","createTime":"2024-07-11T15:22:29.708634Z","updateTime":"2024-07-11T15:22:29.708634Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqlPS3AGsESdD01l2alWxT3_a8YxVkZF4sRE9ANqMZtM6w0KNZDQeHdvMdVwsyD0u4nxxU4jmQ"},{"reviewId":"AbFvOqlGD8n2lIsBLwdVE6iE_Aa4dPS37Uy-olx25gAY0wdsHgmO4FvWlm_V-MilPDYZQ_0Zca87","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocICAYDtkdJqI2Uq8LMtH93HCUoQZG2MhIGpWprqBuJiQL_HmQ=s120-c-rp-mo-br100","displayName":"Zech Benjamin"},"starRating":"FIVE","comment":"sehr gute Preis/Leistung. Extrem freundliche, hilfreiche Mitarbeiter. Kurze Wartezeiten etc. Bin insgesamt mit dem Verlauf und Ergebniss sehr zufrieden . Empfehle ich jedem.\n\n(Translated by Google)\nvery good price/performance. Extremely friendly, helpful staff. Short waiting times etc. Overall I am very satisfied with the process and results. I recommend it to everyone.","createTime":"2024-07-03T14:43:34.104174Z","updateTime":"2024-07-03T14:43:34.104174Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqlGD8n2lIsBLwdVE6iE_Aa4dPS37Uy-olx25gAY0wdsHgmO4FvWlm_V-MilPDYZQ_0Zca87"},{"reviewId":"AbFvOqn9h17OZl74hn7KTyu5DHvOzHVJeqkUmFQ3meMw-yRrTTm48hQ3yfFxLvvYBABBf8g7uAANNA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVKLNOk4Z4X6eitu2tkEGx5uHUpkKY6Ny6-Rb0hyFIi9ij4yDM=s120-c-rp-mo-br100","displayName":"Ralph Wehrli"},"starRating":"FIVE","createTime":"2024-07-02T11:54:19.958231Z","updateTime":"2024-07-02T11:54:19.958231Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqn9h17OZl74hn7KTyu5DHvOzHVJeqkUmFQ3meMw-yRrTTm48hQ3yfFxLvvYBABBf8g7uAANNA"},{"reviewId":"AbFvOqkLpsvLz3cccxd9pUn-owI3094xfD27ZouU2lqzx71x2YKvjbjnguHpQGTejOfWYYPMGGN2mg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJTMyDSdP_Zi9LWTZuRH_jBCSSZryoSypUYOa2t4tmeq36Wrw=s120-c-rp-mo-ba3-br100","displayName":"Argtim Bajrami"},"starRating":"FIVE","comment":"Einfach Klasse. Sehr nette Empfang von Merve. Von der erste Kontrolle bis zur letzten. Die Operation verlief sehr Gut. Man muss keine Angst haben. Ich würde es sehr empfehlen die Augen zu lässern.\n\n(Translated by Google)\nSimply class. Very nice welcome from Merve. From the first check to the last. The operation went very well. You don't have to be afraid. I would highly recommend taking your eyes off it.","createTime":"2024-07-01T07:18:37.827963Z","updateTime":"2024-07-01T07:20:09.706573Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqkLpsvLz3cccxd9pUn-owI3094xfD27ZouU2lqzx71x2YKvjbjnguHpQGTejOfWYYPMGGN2mg"},{"reviewId":"AbFvOqlTRHaKzKpO37oIHckW7kt0_52V1gZimrcX4zH3mcxCGjTydnpGD359d9wLXmeXv37VREDFzw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIieImfcfh-CoD80ezOu5J8uqvx-WLvTIhs-7-3WOpQSAmWJg=s120-c-rp-mo-br100","displayName":"Philipp Rufener"},"starRating":"FIVE","comment":"Hatte heute die 3 und letzte nach Kontrolle. Ich bin sehr zufrieden mit dem Ergebnis und kann es nur empfehlen.\nDas Personal war super freundlich!! Fühlte mich immer wohl und gut aufgehobene. Danke dem Ganzen Team\nLiebe Grüsse Philipp\n\n(Translated by Google)\nHad the 3rd and last check today. I am very happy with the result and can only recommend it.\nThe staff was super friendly!! I always felt comfortable and in good hands. Thanks to the whole team\nKind regards, Philipp","createTime":"2024-06-29T10:06:26.380939Z","updateTime":"2024-06-29T10:06:26.380939Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqlTRHaKzKpO37oIHckW7kt0_52V1gZimrcX4zH3mcxCGjTydnpGD359d9wLXmeXv37VREDFzw"},{"reviewId":"AbFvOqk2sGNDHpS6v7vNejbybnTicRM7zRqw7B_MObtbJ41EAl_FIn1WvpW1mUBtb0uXHYHbIAfX","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUGkOUETEb_MbRUHEYb29mzoYxW0u6hDtF7VbHqTcleZnQQVns=s120-c-rp-mo-br100","displayName":"Noah Desax"},"starRating":"FIVE","comment":"Top zufrieden! Kundenservice von Merve und Saska hervorragend!\n\n(Translated by Google)\nExtremely satisfied! Customer service from Merve and Saska excellent!","createTime":"2024-06-29T09:07:07.138743Z","updateTime":"2024-06-29T09:07:07.138743Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqk2sGNDHpS6v7vNejbybnTicRM7zRqw7B_MObtbJ41EAl_FIn1WvpW1mUBtb0uXHYHbIAfX"},{"reviewId":"AbFvOqkJQB1mQtPRgsusUt3CNOQAjOBpvzNN06cjC6Pobklp5_nf_Goo9H1Ye0ODC49JuFmtEC2uhg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJZRKAH1eJ36J3yjXM9tgwp5X0K9BTPb4Del4_W3wySZKCj2Q=s120-c-rp-mo-br100","displayName":"Alessya"},"starRating":"FIVE","createTime":"2024-06-15T07:39:18.750816Z","updateTime":"2024-06-15T07:39:18.750816Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqkJQB1mQtPRgsusUt3CNOQAjOBpvzNN06cjC6Pobklp5_nf_Goo9H1Ye0ODC49JuFmtEC2uhg"},{"reviewId":"AbFvOqmVa80SxdS16YE-Ln00VPoCx5RnVCEnt3Umunr4rpzYyEfP2eELMmslh4Q9OsEyAbDXuq31tw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIBGpgwGi7Eo72Xfv31PSDfAjpyWTaMaSHKsjC-y4j_k8Xlaw=s120-c-rp-mo-ba3-br100","displayName":"Rahel Frei"},"starRating":"FIVE","comment":"Fantastisch, unglaublich.\nSehr kompetente Fachleute am Werk.\nich bin absolut begeistert. wurde von a bis z perfekt betreut.\ngut 24std nach der Behandlung fühle ich mich fantastisch, sehe besser als mit Brille vorher und meine Augen fühlen sich wunderbar an.\nVielen Dank an das top Team\n\n(Translated by Google)\nFantastic, incredible.\nVery competent professionals at work.\nI am absolutely thrilled. was perfectly looked after from a to z.\nA good 24 hours after the treatment I feel fantastic, I see better than with glasses before and my eyes feel wonderful.\nMany thanks to the top team","createTime":"2024-06-14T12:47:41.802947Z","updateTime":"2024-06-14T12:47:41.802947Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqmVa80SxdS16YE-Ln00VPoCx5RnVCEnt3Umunr4rpzYyEfP2eELMmslh4Q9OsEyAbDXuq31tw"},{"reviewId":"AbFvOqmpCvsuj7XG-5PFupDDn_iJ_v3m2FSTV1SArUzvheCnF64_89L-tkLGFZM9wGQwVuU0Myc2","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKFF0sA5VctCflWqUIN-iSBqApTJKe7HIWMR6hq-DZAo0-grg=s120-c-rp-mo-br100","displayName":"Paul Frischknecht"},"starRating":"FIVE","createTime":"2024-05-30T16:54:05.136990Z","updateTime":"2024-05-30T16:54:05.136990Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqmpCvsuj7XG-5PFupDDn_iJ_v3m2FSTV1SArUzvheCnF64_89L-tkLGFZM9wGQwVuU0Myc2"},{"reviewId":"AbFvOqmavHLN5OxKmRmRseHgAVE7AOU4x76ciNFn0JNS_YfZn6zaXt-jYTxw_bmpf8tVQgT-A1MwJg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKSwXf_VW0iqmg1AlnfXl2AyG0BCLXUmyI1AtfvlSHiZgV5LA=s120-c-rp-mo-br100","displayName":"Pablo Flores Five"},"starRating":"FIVE","comment":"Super Personal und die Behandlung verlief reibungslos und schnell.\n\n(Translated by Google)\nGreat staff and the treatment went smoothly and quickly.","createTime":"2024-05-29T15:57:35.304085Z","updateTime":"2024-05-29T15:57:35.304085Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqmavHLN5OxKmRmRseHgAVE7AOU4x76ciNFn0JNS_YfZn6zaXt-jYTxw_bmpf8tVQgT-A1MwJg"},{"reviewId":"AbFvOqmcs3TLGatrPSch61Y6q1PRzNAf--3T3wQAFl_ZL88LKdVzfa4JRwwjnN2t91o_CT9B-errHw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJjzGQCIW915vth5vpWuiG6lEKXzGT6ZrpuKbXxfVyS3v9XNA=s120-c-rp-mo-br100","displayName":"Din Rahmanovic"},"starRating":"FIVE","createTime":"2024-02-09T18:08:37.923714Z","updateTime":"2024-05-29T08:26:48.389784Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqmcs3TLGatrPSch61Y6q1PRzNAf--3T3wQAFl_ZL88LKdVzfa4JRwwjnN2t91o_CT9B-errHw"},{"reviewId":"AbFvOqns5fs4z4LZpZ967PpelZc6Nq2PZypffPxUOw6pClxVeU9knQGJ1YSMoRcyI_iqSE_IJuH0","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJDXWnbBi3A15SsrKNXhxSz9Aanfyb-5akUzkbU1Ng328h1Uw=s120-c-rp-mo-ba2-br100","displayName":"Angela Allenspach"},"starRating":"FIVE","comment":"Gute Beratung/Erklärung & freundliche Mitarbeiter. Mit dem Ergebnis bin ich sehr zufrieden!\n\n(Translated by Google)\nGood advice/explanation & friendly staff. I am very happy with the result!","createTime":"2024-05-27T08:32:40.081701Z","updateTime":"2024-05-27T08:32:40.081701Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqns5fs4z4LZpZ967PpelZc6Nq2PZypffPxUOw6pClxVeU9knQGJ1YSMoRcyI_iqSE_IJuH0"},{"reviewId":"AbFvOqmR1-wF7497x-5mL4lvnxGJ8e5kRCD_2iPXD-KogQubUM2X6j0EF-94qFfv7H5igjRy7IpE","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLEUOqijkm-YyCTOSzxSVuY5cBVKWmryqZAIGciLNECvXytNg=s120-c-rp-mo-br100","displayName":"Nikola Kuehne"},"starRating":"FIVE","createTime":"2024-05-23T11:22:06.079387Z","updateTime":"2024-05-23T11:22:06.079387Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqmR1-wF7497x-5mL4lvnxGJ8e5kRCD_2iPXD-KogQubUM2X6j0EF-94qFfv7H5igjRy7IpE"},{"reviewId":"AbFvOqk8YU-N0iPm5ZKz8ioyFH1fJz8NGDd-zHoX1lIwVkQvEENXtpucuANXEhxVDwrVC7CmQMI41w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWEcCGRVA96aGioPFurEyJc4eOrqL6oNcM8idZrK6g3XBVl0H0=s120-c-rp-mo-br100","displayName":"Krygor Nara"},"starRating":"FIVE","createTime":"2024-05-21T14:47:45.930466Z","updateTime":"2024-05-21T14:47:45.930466Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqk8YU-N0iPm5ZKz8ioyFH1fJz8NGDd-zHoX1lIwVkQvEENXtpucuANXEhxVDwrVC7CmQMI41w"},{"reviewId":"AbFvOqn2gwJKcpOXf7lIIPi8kKTsJbtFNEUr6ayMf26Nl2t4Zl1R3AINNGESVVsTnJZF97qyh5QH","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIOPZCKfuG0bLhdqFaJD8XX981N3I1AImGbpfvC9136Vx62JQ=s120-c-rp-mo-br100","displayName":"Leon Berisha"},"starRating":"FIVE","createTime":"2024-05-18T11:05:01.246193Z","updateTime":"2024-05-18T11:05:01.246193Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqn2gwJKcpOXf7lIIPi8kKTsJbtFNEUr6ayMf26Nl2t4Zl1R3AINNGESVVsTnJZF97qyh5QH"},{"reviewId":"AbFvOqlIwskcphhYSuBjllc--DkDvf96cnszOdS2JKj60zsat01v8rpnoo7omqnrk724doT1Wa5g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKiDJqzrDg4LhalqiRZz1uGHmfcIWxClYntJZuNSrcAtlrr8Q=s120-c-rp-mo-br100","displayName":"Daniel Nyffenegger"},"starRating":"FIVE","comment":"tolle Beratung und Begleitung im ganzen Process! Resultat: Brillenfrei & scharfe Sicht 👍🏼\n\n(Translated by Google)\ngreat advice and support throughout the entire process! Result: Glasses-free & sharp vision 👍🏼","createTime":"2024-05-18T07:31:28.140403Z","updateTime":"2024-05-18T07:31:28.140403Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqlIwskcphhYSuBjllc--DkDvf96cnszOdS2JKj60zsat01v8rpnoo7omqnrk724doT1Wa5g"},{"reviewId":"AbFvOqly_70P7m9PPPxh6c2NdmjOUGLOzkWkKbj4YMVMvHF1qvM8IcY7YG-ZrieioZLT9uUpc0C7tg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJxOB6PCw8ccmEROqokH-mWILZh9YuWH1tUB2rRB2FlX0OTUw=s120-c-rp-mo-br100","displayName":"Michele Colaci"},"starRating":"FIVE","createTime":"2024-05-08T15:07:53.459948Z","updateTime":"2024-05-08T15:07:53.459948Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqly_70P7m9PPPxh6c2NdmjOUGLOzkWkKbj4YMVMvHF1qvM8IcY7YG-ZrieioZLT9uUpc0C7tg"},{"reviewId":"AbFvOqlLZvV2VPzBKRuT-k2a9-QGbRP8eVXtJ9K9a_vwoL5J0NW3NaoEEybTlEE3wwZEbhRxeWKo","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXaIBjTHSb_h51Vi-v1CirKAQrrl1tubiJ_iw42_nDw_-ftqG0=s120-c-rp-mo-br100","displayName":"Kajan Sahathevan"},"starRating":"FIVE","createTime":"2024-05-08T14:44:30.012137Z","updateTime":"2024-05-08T14:44:30.012137Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqlLZvV2VPzBKRuT-k2a9-QGbRP8eVXtJ9K9a_vwoL5J0NW3NaoEEybTlEE3wwZEbhRxeWKo"},{"reviewId":"AbFvOqlzX6N65ZT6zPQu92th7bkhQcTBzLtjb5_UZFksWg7Gaw6GVsRvdVE46aoNJkGxa7WDocFSEQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVEuR1vZkQD2K7gxSzPTyfMwWsG27Ui8CTahD3n6an1EGZDGbw=s120-c-rp-mo-br100","displayName":"Karina Gorevich"},"starRating":"FIVE","comment":"Sehr nettes Personal, zufrieden mit allem\n\n(Translated by Google)\nVery nice staff, happy with everything","createTime":"2024-05-07T12:19:53.483368Z","updateTime":"2024-05-07T12:19:53.483368Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqlzX6N65ZT6zPQu92th7bkhQcTBzLtjb5_UZFksWg7Gaw6GVsRvdVE46aoNJkGxa7WDocFSEQ"},{"reviewId":"AbFvOqlt_eu9qoB_wT7hkHQA7IzZZJNRGNR9B9RM75i8gNh1Qtuq3r8igstSnj8y2ut88TVMApDVAg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI5VyQf0IQ9O3zyjerTBsTdKHE0XEwzXMqrVYXEQuegrTGmxA=s120-c-rp-mo-ba4-br100","displayName":"Memo Moonstar"},"starRating":"FIVE","comment":"Ich habe bei betterview in St. Gallen meine Augen mit der PRK Methode Lasern lassen und bin voll und ganz zufrieden. Das Team ist Kompetent, sehr freundlich und Hilfsbereit. Ich wurde sehr gut beraten und all meine fragen wurden zufriedenstellend beantwortet. Die PRK Behandlung dauert sehr kurz und ist völlig schmerzlos. Die erste Woche nach dem Lasern ist man ziemlich Lichtempfindlich. Mit den Tropfen die man nimmt geht dann alles von Tag zu Tag besser. Es ist ein sehr schönes Gefühl ohne Brille wieder Optimal scharf zu sehen. Ich kann betterview St. Gallen mit gutem Gewissen allen Brillenträgern empfehlen. Ein herzliches Dankeschön an das ganze Team. Vielen Dank\n\n(Translated by Google)\nI had my eyes lasered using the PRK method at betterview in St. Gallen and I am completely satisfied. The team is competent, very friendly and helpful. I received very good advice and all of my questions were answered satisfactorily. The PRK treatment takes a very short time and is completely painless. The first week after lasering you are quite sensitive to light. With the drops you take, everything gets better day by day. It's a very nice feeling to be able to see clearly again without glasses. I can recommend betterview St. Gallen to all glasses wearers with a clear conscience. A big thank you to the whole team. Thank you","createTime":"2024-05-06T16:47:00.488536Z","updateTime":"2024-05-06T16:47:00.488536Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqlt_eu9qoB_wT7hkHQA7IzZZJNRGNR9B9RM75i8gNh1Qtuq3r8igstSnj8y2ut88TVMApDVAg"},{"reviewId":"AbFvOqllfyqOerIR6fF1VvpXUmohqK9EF8jynjQlYkrY86fCvdj8m6UcuoPEFn4oW225r07pN3HP","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLdBw2QI5JveZBWZbfpAbbFI_vukxDqtLv3sokKwCpbVVSPSw=s120-c-rp-mo-br100","displayName":"Aleks Gashi"},"starRating":"FIVE","comment":"Sehr zufrieden!\n\n(Translated by Google)\nVery satisfied!","createTime":"2024-05-01T15:52:53.138192Z","updateTime":"2024-05-01T15:52:53.138192Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqllfyqOerIR6fF1VvpXUmohqK9EF8jynjQlYkrY86fCvdj8m6UcuoPEFn4oW225r07pN3HP"},{"reviewId":"AbFvOqlnZnzDwodDFEF0MMdxbVmRTfJOHQNC35B8GnKgpoXh6hBEAivFgEov1wyaa3sTd8C1iHos8w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLmBJHR0vj7M6fWwr86baN5P7XEC3BdVUns5bzVJGuAlYNV3Q=s120-c-rp-mo-br100","displayName":"Michi Leuzinger"},"starRating":"FIVE","comment":"Ich bin sehr zufrieden han am 19.4.2024 mini augä leserä lu und es isch mega super au lüt siend super und sie fraged au nach äs bar täg wies gat und ob alles in ordnung isch👍 ich berüs nüd das ich es gmacht han danckä as ganzä tem👍 und au adä Merve Cakmak danckä👍\n\n(Translated by Google)\nI'm very happy with the mini-reader on April 19th, 2024 and it was really great and it looked great and she asked me about it every day and whether everything was okay👍 ​​I'm not sure I'm doing it, thank you as a whole👍 and thank you Merve Cakmak thank you👍","createTime":"2024-04-30T18:59:09.797179Z","updateTime":"2024-04-30T18:59:09.797179Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqlnZnzDwodDFEF0MMdxbVmRTfJOHQNC35B8GnKgpoXh6hBEAivFgEov1wyaa3sTd8C1iHos8w"},{"reviewId":"AbFvOql2RmrTFgGhDWZ5RmJ2Db5GJdomZqswSCbvpmv6k38DEbXVRMbuck8RAJSPPADhvYwL6Tscww","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJlqU-7X_z8SrItyUqxXIBvvdx5-53beCR2wshPwHhxde1_Og=s120-c-rp-mo-ba2-br100","displayName":"karma celine zöchbauer"},"starRating":"FIVE","comment":"Das Personal ist sehr freundlich, zuverlässig und hat mir immer bei allen Fragen und Problemen sofort geholfen.\nIch habe mich während der Behandlung bei Dr. Paloma Pertys sehr sicher gefühlt und kann jedem diese Behandlung nur empfehlen.\nDanke, dass ich ab jetzt auf Brille & Kontaklinsen verzichten kann!\n\n(Translated by Google)\nThe staff is very friendly, reliable and always helped me immediately with any questions or problems.\nDuring the treatment I met with Dr. Paloma Perrys felt very safe and can only recommend this treatment to everyone.\nThank you that I can now do without glasses and contact lenses!","createTime":"2024-04-28T19:41:06.281264Z","updateTime":"2024-04-28T19:41:06.281264Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOql2RmrTFgGhDWZ5RmJ2Db5GJdomZqswSCbvpmv6k38DEbXVRMbuck8RAJSPPADhvYwL6Tscww"},{"reviewId":"AbFvOqkLo15OqAP84d78WpP_97yNpUotjZZP8mZXQj9TuD1GGiKg-hYGQFimrT_rinuSd8HZRSSkfg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJWgCkRnR92hJeD07TRdODwRI-9usaeMW0Wo9c4d7vSfsbPZA=s120-c-rp-mo-br100","displayName":"Mihajlo Antic"},"starRating":"FIVE","comment":"Sehr kompetent, freundlich, hilfsbereit und gute Atmosphäre, super Team! Informationen werden auch sehr ausführlich erklärt und bestimmte Sorgen die man hat ernstgenommen. Es ist so krass, wenn man seit Jahren Brillenträger ist und dann einfach wieder scharf sehen kann. Ich kann Betterview, (auch) wegen den Ratenzahlungen nur weiterempfehlen, bin so froh hab ich den Schritt gewagt, ich danke euch vom Herzen!\n\n(Translated by Google)\nVery competent, friendly, helpful and good atmosphere, great team! Information is also explained in great detail and any concerns you have are taken seriously. It's so crazy when you've been wearing glasses for years and then you can just see clearly again. I can only recommend Betterview, (also) because of the installment payments, I'm so glad I took the step, thank you from the bottom of my heart!","createTime":"2024-04-28T12:07:17.416515Z","updateTime":"2024-04-28T12:07:17.416515Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqkLo15OqAP84d78WpP_97yNpUotjZZP8mZXQj9TuD1GGiKg-hYGQFimrT_rinuSd8HZRSSkfg"},{"reviewId":"AbFvOqk85sEbHCQEmyQM8gMTCh6ExjWSd6VQCSdrrw5wFd0ZhtjQfG0V92y3UK8hWK88XjEspG48","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUhCpE8-W5bRHXEiPpe35s6snqPUqpzbbhEaLhEsMpkjhN-NL4=s120-c-rp-mo-ba2-br100","displayName":"Schreiner Birnstiel"},"starRating":"FIVE","comment":"Hat alles super geklappt. Es sind alle sehr freundlich. Ein paar Stunden nach der OP hatte ich ein starkes brennen in den Augen ca. 1 Stunde danach alles Tip Top. Am selben Abend konnte ich wieder gut sehen und am Tag danach 120% Sehschärfe.\n\n(Translated by Google)\nEverything worked out great. Everyone is very friendly. A few hours after the operation I had a strong burning sensation in my eyes. About an hour later everything was tip top. That same evening I could see well again and the next day I had 120% visual acuity.","createTime":"2024-04-27T07:42:34.231376Z","updateTime":"2024-04-27T07:42:34.231376Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqk85sEbHCQEmyQM8gMTCh6ExjWSd6VQCSdrrw5wFd0ZhtjQfG0V92y3UK8hWK88XjEspG48"},{"reviewId":"AbFvOql51zFm3PRY72OOCTG6R1fgKaYlWoYlp3wLtqi3MRaYYO7PlnSoApNJyc3Z8uiRg5grXeenTQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIeXXEEuEEM2wQDN_9UzDuupKAgvyi3t7AFSxU4PsUL7Grj_w=s120-c-rp-mo-br100","displayName":"Ralph Grubenmann"},"starRating":"FIVE","comment":"Ich wurde sehr freundlich empfangen und durch die ganze Behandlung super toll begleitet. Die Informationen waren sehr gut beschrieben und bei Fragen wurde sich Zeit genommen.\nSuper feine Mitarbeiterinnen und Ärzte.\n\n(Translated by Google)\nI received a very friendly welcome and was given great support throughout the entire treatment. The information was very well described and time was taken to answer questions.\nSuper fine staff and doctors.","createTime":"2024-04-25T07:18:35.568800Z","updateTime":"2024-04-25T07:18:35.568800Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOql51zFm3PRY72OOCTG6R1fgKaYlWoYlp3wLtqi3MRaYYO7PlnSoApNJyc3Z8uiRg5grXeenTQ"},{"reviewId":"AbFvOqnYQt2tOgrBZwC9eiGuyzlhapHFfoOqSnSSunnwJYn2Eh9sAeBcGOkvZtrZDVXY1hdqAA0Kew","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUHMkI_O-6666pY20qepkRCSwreJvjCCUNQZhkqKJJEDugp3Ok=s120-c-rp-mo-ba3-br100","displayName":"Nicola Martinello"},"starRating":"FIVE","comment":"Bin zufrieden, gerne wieder.\n\n(Translated by Google)\nI'm satisfied, would be happy again.","createTime":"2024-04-12T10:38:16.361177Z","updateTime":"2024-04-12T10:38:16.361177Z","name":"accounts/111940189149971562530/locations/125250700951669653/reviews/AbFvOqnYQt2tOgrBZwC9eiGuyzlhapHFfoOqSnSSunnwJYn2Eh9sAeBcGOkvZtrZDVXY1hdqAA0Kew"},{"reviewId":"AbFvOqlVKi3SGJVh85ftYgLAdRAoUa5Sy-ezWqdDqYC0CxvKUjHl_yLEkg6kmazNCquEccyiHnsSbQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVZq0ANzREyLXBJ-a5hG0M9Ov3vDWPgdMBSjfUVbpQXzxeeAem2=s120-c-rp-mo-ba3-br100","displayName":"Flavio"},"starRating":"TWO","createTime":"2024-10-15T20:12:32.860946Z","updateTime":"2024-10-15T20:12:32.860946Z","name":"accounts/111940189149971562530/locations/9534195763524236295/reviews/AbFvOqlVKi3SGJVh85ftYgLAdRAoUa5Sy-ezWqdDqYC0CxvKUjHl_yLEkg6kmazNCquEccyiHnsSbQ"},{"reviewId":"AbFvOqmXydl1QSoybxYr6jbqsbjo1Jx5iIQ6HN18-bF9n4e9WPvjYvBEjaSjLC6YdyftE4BpcW7D6Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJf3eFK73TvSAqMZWNndu6cmNsBVVJ2ZkZM8-yf96FZ3ruu0g=s120-c-rp-mo-br100","displayName":"Wassel Mohammad"},"starRating":"FIVE","comment":"Wir sind sehr zufrieden und beste Grüße\n\n(Translated by Google)\nWe are very satisfied and best regards","createTime":"2024-02-05T14:02:55.391324Z","updateTime":"2024-02-05T14:02:55.391324Z","name":"accounts/111940189149971562530/locations/9534195763524236295/reviews/AbFvOqmXydl1QSoybxYr6jbqsbjo1Jx5iIQ6HN18-bF9n4e9WPvjYvBEjaSjLC6YdyftE4BpcW7D6Q"},{"reviewId":"AbFvOqkbB8qT5jc81BOaX1_XAcUAdEliOtFd0YqCD5E4ZFEf8zcuGsewiI9QAEdLyREUhm7iXWbzhA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW_6baHgEgwTRGUT9rdrYaSA1G43pTnhfdRZbIHnVciqs0Er1Ol=s120-c-rp-mo-br100","displayName":"Serkan T."},"starRating":"FIVE","comment":"Die höchst professionelle Beratung und Betreuung, sowie die souveräne Behandlung von Berfin und Dr. Huseynova ist hier zu erwähnen👍\nWährend der gesamten Behandlung habe ich mich sehr wohl gefühlt.\nVielen Dank💯\n\n(Translated by Google)\nThe highly professional advice and support, as well as the confident treatment from Berfin and Dr. Huseynova deserves mention here👍\nI felt very comfortable throughout the entire treatment.\nThank you💯","createTime":"2023-12-24T20:36:59.760486Z","updateTime":"2023-12-24T20:39:12.786219Z","name":"accounts/111940189149971562530/locations/9534195763524236295/reviews/AbFvOqkbB8qT5jc81BOaX1_XAcUAdEliOtFd0YqCD5E4ZFEf8zcuGsewiI9QAEdLyREUhm7iXWbzhA"},{"reviewId":"AbFvOqnRzWbgg2AdeWkVEZVEK8PgVhU6-CfRq7WsV90ajH_e5Kfj2hmccEc39NOs8bHfblbZdDHB","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKeUaBMGM_q2FdNVVuurpQgWn9hBRRbZYshFZb7qYph2s884g=s120-c-rp-mo-br100","displayName":"Zaira De grazia"},"starRating":"FIVE","comment":"(Translated by Google) I underwent the Femto-LASIK surgery on May 11, 2024 together with my mother and we can say it was undoubtedly an interesting experience to share. The studio staff were fantastic, always kind, helpful and ready to answer all our questions with professionalism and patience.\nThe environment is serene and reassuring, and this made the whole process, from the first visit to the post-operative period, much calmer. The day after the surgery I woke up and saw clearly without glasses for the first time in years. It was a very strong emotion, difficult to describe.\n\nAfter a long time spent depending on glasses, I still feel lucky and satisfied with my choice. I really recommend anyone who is thinking of taking this step to rely on betterview, competence, kindness and attention are guaranteed.\n\n(Original)\nMi sono sottoposta all’intervento Femto-LASIK l’11 maggio 2024 insieme a mia mamma e possiamo dire sia stata senza dubbio un esperienza interessante da condividere. Il personale dello studio è stato fantastico, sempre gentile, disponibile e pronto a rispondere a ogni nostra domanda con professionalità e pazienza.\nL’ambiente è sereno e rassicurante, e questo ha reso tutto il percorso, dalla prima visita fino al post-operatorio, molto più tranquillo. Il giorno dopo l’intervento mi sono svegliata e ho visto nitidamente senza occhiali per la prima volta dopo anni. È stata un’emozione fortissima, difficile da descrivere.\n\nDopo tanto tempo passato a dipendere dagli occhiali, ancora ad oggi mi sento fortunata e soddisfatta della mia scelta. Consiglio davvero a chiunque stia pensando di fare questo passo di affidarsi a betterview, competenza, gentilezza e attenzione sono garantite.","createTime":"2025-04-24T11:27:51.122585Z","updateTime":"2025-04-24T11:27:51.122585Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqnRzWbgg2AdeWkVEZVEK8PgVhU6-CfRq7WsV90ajH_e5Kfj2hmccEc39NOs8bHfblbZdDHB"},{"reviewId":"AbFvOqnwycMiAyAZZoJ57IkN-aUjmwkAXoi7JhpwajKd7euxYKGj6qnf9l-SO2Y8n8vW-2hr_WGeBA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWYRcJaHqKyQj_MTLluDxCwO6rtU2PDa1_qz9IgelaOKvjrzO06=s120-c-rp-mo-br100","displayName":"Myriam Leoni"},"starRating":"FIVE","comment":"(Translated by Google) Staff always friendly and helpful. A week ago I also had the surgery, I was very scared, I won't deny it, because for me the eyes are one of the most delicate parts of our body. But despite this, I'm so happy I did it, it changed my life. Waking up the day after the surgery was the most exciting thing, being able to see again without glasses. It was worth it.\n\n(Original)\nPersonale sempre gentile e disponibile. Una settimana fa ho fatto anche io l'intervento, avevo molta paura non lo nego perché comunque gli occhi per me è una delle parti più delicata del nostro corpo. Ma nonostante questo, sono felicissima di averlo fatto, mi è cambiata la vita. Sveglirami il giorno dopo l'intervento è stata la cosa più emozionante, tornare a vedere di nuovo senza occhiali. Ne è valza la pena.","createTime":"2025-04-17T17:47:53.457827Z","updateTime":"2025-04-17T17:47:53.457827Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqnwycMiAyAZZoJ57IkN-aUjmwkAXoi7JhpwajKd7euxYKGj6qnf9l-SO2Y8n8vW-2hr_WGeBA"},{"reviewId":"AbFvOqkSLNoDJu4qudWSxRzIbek9eNBPK_S0WuSdCdFs2X8lOBLt35aEraLCGhPK-zb28h4d3x1glQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKPwau-q1ft8z0AL4CCoyuO-Coyrc7wOyqv_o8v2K3NqsctQQ=s120-c-rp-mo-br100","displayName":"Tomo Augustinovic"},"starRating":"FIVE","comment":"(Translated by Google) I can only compliment the entire Betterview team. It is truly rare to find a reality in which, despite the large amount of daily work, each collaborator demonstrates commitment, professionalism and an authentic passion for what they do. You can clearly perceive that behind every service offered there is the desire to always give the best, with attention to the customer and care that makes the difference. A dynamic and human environment, where even on the most intense days you can feel the desire to do well. Congratulations to everyone indeed!\n\n(Original)\nNon posso che fare i complimenti a tutto il team di Betterview. È davvero raro trovare una realtà in cui, nonostante la grande mole di lavoro quotidiano, ogni collaboratore dimostri impegno, professionalità e una passione autentica per ciò che fa. Si percepisce chiaramente che dietro ogni servizio offerto c’è la volontà di dare sempre il massimo, con attenzione al cliente e una cura che fa la differenza. Un ambiente dinamico e umano, dove anche nelle giornate più intense si respira voglia di fare bene. Complimenti davvero a tutti!","createTime":"2025-04-14T16:52:31.821981Z","updateTime":"2025-04-14T16:52:31.821981Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqkSLNoDJu4qudWSxRzIbek9eNBPK_S0WuSdCdFs2X8lOBLt35aEraLCGhPK-zb28h4d3x1glQ"},{"reviewId":"AbFvOqnUbCWnLeNX0zcO2YnNRMJ39cYweSesiU9MEYFRB1Hy9Ec6j7kiBFflPQ84f3oZDS_wf2j_","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJbMfN3GQd0pKVXWSMi_sqe4oYfrCjcfv0K5cI4WuJJsWzkhg=s120-c-rp-mo-br100","displayName":"Katarina Trajkovic"},"starRating":"FIVE","comment":"(Translated by Google) I had a very good time!!\nThe whole team is professional and too kind❤️\n\n(Original)\nMi sono trovata molto bene!!\nTutto il team professionale e troppo gentile❤️","createTime":"2025-03-12T16:38:50.158557Z","updateTime":"2025-03-12T16:38:50.158557Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqnUbCWnLeNX0zcO2YnNRMJ39cYweSesiU9MEYFRB1Hy9Ec6j7kiBFflPQ84f3oZDS_wf2j_"},{"reviewId":"AbFvOqmtv9vsJEeTQh6rizMXgPRQOqbYZRFuBmm5o7ZeZqbuj_eHeGpsGeTZklgx0fP-PNnsxFZfHA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocINw1mixGAsdkImKPb6-TGu1t1bzNIWnE8ru_sRYhz9g78_Mg=s120-c-rp-mo-br100","displayName":"Edison Cabrino"},"starRating":"FIVE","comment":"(Translated by Google) Kind, always available and friendly.\nI didn't even realize I had the laser done!\nHighly recommended!\nThank you better view Lugano\n\n(Original)\nGentili, sempre disponibili e cordiali.\nNon mi sono neanche accorto di aver fatto il laser !\nConsigliatissimi!\nGrazie better view Lugano","createTime":"2025-02-25T12:44:44.889240Z","updateTime":"2025-02-25T12:44:44.889240Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqmtv9vsJEeTQh6rizMXgPRQOqbYZRFuBmm5o7ZeZqbuj_eHeGpsGeTZklgx0fP-PNnsxFZfHA"},{"reviewId":"AbFvOqlicmBK92ZN1DtTSMzULnnOJhyvNKAT_Hpq8tLobR4j5_DupeSb6yrEvvNiE4sXEA5aeX5H","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWeKeb7UDynxQmMIjGMpV1AL-bnilMvdfO2oYuHmW08afGBoOAa=s120-c-rp-mo-br100","displayName":"Dr Grandioso"},"starRating":"FIVE","comment":"(Translated by Google) kind, courteous and helpful. everything included in the price except post operation treatment (eye drops).\n\nWould I do it again? absolutely yes, increase in quality of life\n\n(Original)\ngentili, cortesi e disponibili. tutto compreso nel prezzo tranne il trattamento post operazione (gocce per gli occhi).\n\nlo rifarei? assolutamente sì, incremento della qualità di vita","createTime":"2025-02-19T10:13:56.234498Z","updateTime":"2025-02-19T10:13:56.234498Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqlicmBK92ZN1DtTSMzULnnOJhyvNKAT_Hpq8tLobR4j5_DupeSb6yrEvvNiE4sXEA5aeX5H"},{"reviewId":"AbFvOqk2wL3l2Ov74SLwJ13QtntTIAGeLiEwes2X-nmxxmCVs9U9hbh69_sWcH-3zKEE6pm3PV2OUQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUp1hJ2OxvBKQGC88uGZEgS0A2RVZJ4vyKqL46dX0VGnwkbu-TX=s120-c-rp-mo-br100","displayName":"Kamila Grob"},"starRating":"FIVE","comment":"(Translated by Google) A year ago I decided to have laser eye treatment at this clinic and I couldn't be happier with my choice. The whole process was really professional and reassuring, the staff were always friendly and helpful. Since then, my vision has been perfect and I have never had any problems. It is truly a great satisfaction to be able to see clearly without the need for glasses or contact lenses. I highly recommend this clinic to anyone who is thinking of having this treatment.\n\n(Original)\nUn anno fa ho deciso di fare il trattamento laser agli occhi in questa clinica e non potrei essere più felice della mia scelta. L’intero processo è stato davvero professionale e rassicurante, il personale è stato sempre gentile e disponibile. Da quel momento, la mia vista è perfetta e non ho mai avuto problemi. È davvero una grande soddisfazione poter vedere chiaramente senza bisogno di occhiali o lenti a contatto. Consiglio vivamente questa clinica a chiunque stia pensando di fare questo trattamento.","createTime":"2025-02-07T11:51:35.698243Z","updateTime":"2025-02-07T11:51:35.698243Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqk2wL3l2Ov74SLwJ13QtntTIAGeLiEwes2X-nmxxmCVs9U9hbh69_sWcH-3zKEE6pm3PV2OUQ"},{"reviewId":"AbFvOqm1vN0swvHHIaRI1TZtyIvQDyFPY4su532TFA88lmWip0KZhooCLG1v0h_lscj4QNqlu69c","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUNZaeVAlTE-z06k0icB1w5Wm7ppTSms6reXprpc6G1GOeqfpk=s120-c-rp-mo-br100","displayName":"Quyen Rabet"},"starRating":"FIVE","comment":"(Translated by Google) I had a great time with Better View! I had Femto LASIK surgery and I didn't expect such a fast recovery. The staff was professional, attentive and followed me every step of the way, making me feel calm and safe. I only had to wear the protective glasses for a day, but I could immediately look at my phone without problems. Once the effect of the anesthetic wore off, my eyes watered for a couple of hours, then until the next day I had the sensation of having something in my eye, but everything was normal. I am really satisfied with the result and happy to have chosen them. Thank you!\n\n(Original)\nMi sono trovata benissimo con Better View! Ho effettuato l’intervento di Femto LASIK e non mi aspettavo un recupero così veloce. Il personale è stato professionale, attento e mi ha seguito in ogni fase del percorso, facendomi sentire tranquilla e sicura. Ho dovuto tenere gli occhiali protettivi solo per un giorno, ma già da subito potevo guardare telefono senza problemi. Passato l’effetto dell’ anestetico gli occhi hanno lacrimato per un paio d’ore, poi fino al giorno successivo avevo la sensazione di avere qualcosa nell’ occhio, ma tutto nella norma. Sono davvero soddisfatta del risultato e felice di aver scelto loro. Grazie!","createTime":"2025-02-03T07:24:28.079530Z","updateTime":"2025-02-03T07:24:28.079530Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqm1vN0swvHHIaRI1TZtyIvQDyFPY4su532TFA88lmWip0KZhooCLG1v0h_lscj4QNqlu69c"},{"reviewId":"AbFvOqkhfb8J9LjCbNb9CoLvyZVO6sNvzKnGv1ORerJbeU4yzs2JobURr928jyPpFlY7epFgL8CTpA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKixlJjeJTJmHBL_Wzy8SPEU8M1AjM4D1qQoUw34LnCbwawvQ=s120-c-rp-mo-br100","displayName":"Federica Sironi"},"starRating":"FIVE","comment":"(Translated by Google) Very welcoming, knowledgeable and helpful staff. Always ready and timely in answering any doubts with kindness and great patience. Very satisfied overall!\n\n(Original)\nPersonale molto accogliente, preparato e disponibile. Sempre pronto e tempestivo nel rispondere ad ogni dubbio con gentilezza e grande pazienza. Molto soddisfatta in tutto!","createTime":"2025-01-14T15:40:05.848779Z","updateTime":"2025-01-14T15:58:00.836452Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqkhfb8J9LjCbNb9CoLvyZVO6sNvzKnGv1ORerJbeU4yzs2JobURr928jyPpFlY7epFgL8CTpA"},{"reviewId":"AbFvOqkMzWf-BGObLXybUBG-cWUS5VByQdOnxLIGw2CMF1LYSZogTy_tAnMol3r-rQGFuoUlUmF_lQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU8l0IA1YTdDHkS7GPQrBY2cT14JMOC3lL-ymZWaG9p-2xoX8EA_g=s120-c-rp-mo-ba3-br100","displayName":"Arianna Brignoni"},"starRating":"FIVE","comment":"(Translated by Google) From the first visit I felt welcomed and listened to, they were always very clear and transparent in what they said.\nThe operation was quick and painless, the staff who followed me during the preparation were very helpful and gave me calm and serenity.\nDuring the surgery they explained to me what they were doing, after the surgery I had blurry vision for the first two hours and a slight discomfort which gradually decreased.\nThat same evening my vision was already clear, the day after the operation I had the first check-up and it went great!\nI am completely satisfied with the surgery and my new vision without using glasses.\nVery competent and helpful staff.\n\n(Original)\nDalla prima visita mi sono sentita accolta e ascoltata, sono sempre stati molto chiari e trasparenti in ciò che dicevano.\nL'intervento è stato rapido e indolore, il personale che mi ha seguito durante la preparazione è stato molto disponibile e mi ha trasmesso calma e serenità.\nDurante l'intervento mi hanno spiegato cosa stavano facendo, dopo l'intervento ho avuto una vista fosca per le prime due orette e un leggero fastidio che è andato a diminuire.\nLa sera stessa la mia vista era già nitida, il giorno dopo l'intervento ho fatto il primo controllo ed è andato benissimo!\nSono completamente soddisfatta dell'intervento e della mia nuova vista senza l'utilizzo degli occhiali.\nPersonale molto competente e disponibile.","createTime":"2024-12-19T18:31:39.443408Z","updateTime":"2024-12-19T18:31:39.443408Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqkMzWf-BGObLXybUBG-cWUS5VByQdOnxLIGw2CMF1LYSZogTy_tAnMol3r-rQGFuoUlUmF_lQ"},{"reviewId":"AbFvOqmR48i_BP7qL8EvZF_QsPdNp8UMfgZFjYzIUmOa-M02bmHH0mkEkmx8VVpHLA5U0tqXAA3hZg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK9YBwut2I5UxLrTKxWxO5FekxVe841XgYMM4FafDHtDDWhmw=s120-c-rp-mo-br100","displayName":"Ambi Vigna"},"starRating":"FIVE","comment":"(Translated by Google) Over five stars!\nHospitality, professionalism, empathy, kindness, explanations, taking care of everything at the top.\nThe Betterview Lugano team is amazing, all the girls and boys.\nI did trans prk and after two months, once the checks were completed, I am very happy.\nNo pain, just discomfort that disappeared after three days.\nI recommend it to everyone, it changes your life!!!\n\n(Original)\nOltre cinque stelle!\nAccoglienza, professionalità, empatia, gentilezza, spiegazioni, presa a carico tutto al top.\nIl team Betterview Lugano è fantastico, tutte le ragazze ed i ragazzi.\nIo ho fatto trans prk ed a due mesi, finiti i controlli sono felicissima.\nNessun dolore, solo fastidi spariti dopo tre giorni.\nLo consiglio a tutti, ti cambia la vita!!!","createTime":"2024-12-14T22:41:34.819766Z","updateTime":"2024-12-14T22:41:34.819766Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqmR48i_BP7qL8EvZF_QsPdNp8UMfgZFjYzIUmOa-M02bmHH0mkEkmx8VVpHLA5U0tqXAA3hZg"},{"reviewId":"AbFvOqla1QHqTjAUhAkQo6Zq9XBF6i6h2YJQTGntudNNuGRa3mLvSmtgElHcgsvodvzOTcu34ygY3A","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVlfT_I3K3ZYoWtHyh8UM1QPdkxBn6gnxUM3UgRwa4i_3cH94CR=s120-c-rp-mo-br100","displayName":"Luka Subaric"},"starRating":"FIVE","comment":"(Translated by Google) Fantastic staff, all super friendly and ready to answer any doubts or questions. I had the femto-lasik, a very quick operation and the next day I could see perfectly. After 10 years of wearing glasses I finally took a lot of weight off myself and for this I have to thank betterview, highly recommended!!\n\n(Original)\nStaff fantastico, tutti super cordiali e pronti a rispondere a qualsiasi dubbio o domanda. Io ho fatto il femto-lasik, intervento rapidissimo e già il giorno dopo ci vedevo perfettamente. Dopo 10 anni a portare gli occhiali finalmente mi sono tolto un gran peso e per questo devo ringraziare betterview, consigliatissimi!!","createTime":"2024-12-10T15:59:05.291677Z","updateTime":"2024-12-10T15:59:05.291677Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqla1QHqTjAUhAkQo6Zq9XBF6i6h2YJQTGntudNNuGRa3mLvSmtgElHcgsvodvzOTcu34ygY3A"},{"reviewId":"AbFvOqlcaALhheECyLZcMztdvNTZuek44hqDacB62y1JVG4SA5JUAIfLsUEBfOt9Fft-Xly1nw6Xfg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJBaI3n7uZvVwQa1_xiskmfuhCzR3OcTaHzi04LA6R6q5XjBuA=s120-c-rp-mo-br100","displayName":"Stefano"},"starRating":"FIVE","comment":"(Translated by Google) Fantastic service, efficient and friendly staff. I've been wearing glasses for over twenty years and the change has been phenomenal. The preparation of the Betterview Lugano staff explained everything to me clearly and led me to face the operation in a calm and calm manner. The operation was quick and I didn't feel any pain and I could immediately see pretty well. After just 4 hours the vision was already almost perfect, just a little sensitivity to sunlight. I was followed with precise and quick control tests in the following days and after 6 days my diopters disappeared. I can only recommend it to anyone who wants to regain perfect vision without glasses.\n\n(Original)\nServizio fantastico, personale efficente e gentilissimo. Portavo gli occhiali da più di vent'anni e il cambiamento è stato fenomenale. La preparazione dello staff di Betterview Lugano mi ha spiegato tutto in modo chiaro e mi ha portato ad affrontare l'operazione in modo sereno e tranquillo. L'operazione è stata veloce e non ho sentito nessun dolore ci vedevo subito piuttosto bene. Dopo appena 4 ore la vista era già quasi perfetta, solo un po' di sensibilità alla luce del sole. Sono stato seguito con esami di controllo precisi e veloci nei giorni seguenti e dopo 6 giorni le mie diottrie sono sparite. Non posso che consigliarlo a chiunque vuole riacquistare una vista perfetta e senza occhiali.","createTime":"2024-12-06T14:48:06.664825Z","updateTime":"2024-12-06T14:48:06.664825Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqlcaALhheECyLZcMztdvNTZuek44hqDacB62y1JVG4SA5JUAIfLsUEBfOt9Fft-Xly1nw6Xfg"},{"reviewId":"AbFvOqm--84HbGMAc6SAAW-HLlZyxeEtcA4Ag5ZRvxMd22hS8Psy4-Y2cU5d6V-sDWu_f548FGCDeg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJra1VuzLkNZOoKEk3rBOPtfJfDIQDIGg6sWGZFROjN_lVu_g=s120-c-rp-mo-br100","displayName":"Vishhnutharan Jeyatharan"},"starRating":"FIVE","comment":"(Translated by Google) Always kind and helpful, treatment went quickly. If you need to reschedule your appointment, they change without any problems.\nMatteo is a bit stupid but nice and kind\n\n(Original)\nSempre gentili e disponibili, trattamento andato veloce. In caso di bisogno di uno spostamento di appuntamento cambiano senza problemi.\nMatteo è un po’ scemo ma simpatico e gentile","createTime":"2024-12-06T01:11:48.826787Z","updateTime":"2024-12-06T01:11:48.826787Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqm--84HbGMAc6SAAW-HLlZyxeEtcA4Ag5ZRvxMd22hS8Psy4-Y2cU5d6V-sDWu_f548FGCDeg"},{"reviewId":"AbFvOqmDjZY3JnMe1GTVzqRoOXant-tFvPVK7BgsZkX6azr5PzJ-iOe6ZJTIp_d7ATnh-4dfBJLk4g","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIRl0zImJzjlWPmwxLV_FF1HCuUuk0uaiPRQjEvnO0sLUsgBA=s120-c-rp-mo-ba2-br100","displayName":"Alan Pedraita"},"starRating":"FIVE","comment":"(Translated by Google) I recommend Betterview to everyone, I had the laser surgery last Saturday around 4pm to 11pm I was fine. I took off my glasses after 30 years and it was a sight to see again. Greetings Nicoletta\n\n(Original)\nConsiglio a tutti il Betterwiew, ho fatto l'intervento laser sabato scorso verso le 16:00 alle 23:00 stavo bene. Ho tolto gli occhiali dopo 30 anni uno spettacolo ritornare a vedere. Saluti Nicoletta","createTime":"2024-12-05T09:35:21.984892Z","updateTime":"2024-12-05T09:35:21.984892Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqmDjZY3JnMe1GTVzqRoOXant-tFvPVK7BgsZkX6azr5PzJ-iOe6ZJTIp_d7ATnh-4dfBJLk4g"},{"reviewId":"AbFvOqmm7_5ZKLzHbNDchOWaY8EZq8F9_9Dvz-3pm-bqwFnKzTa-RZeTnK5X8TyLOnUI_x7Pc699Yg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKWiRm0zsA9bOmAGbTo30rwTkjU-0s5AA3liYwHG8bdGFdY2w=s120-c-rp-mo-br100","displayName":"Lorenza Algisi"},"starRating":"FIVE","comment":"(Translated by Google) Excellent treatment (my eyesight has already been excellent since the second day. Thanks to Matteo and all the Betterview collaborators who gave me my sight back... literally🤩🤩 I highly recommend it to everyone, another life!!🥳\n\n(Original)\nOttimo trattamento (la vista è già stata ottima dal secondo giorno. Grazie a Matteo e a tutti i collaboratori di Betterwiew che mi hanno ridato la vista… letteralmente🤩🤩 consiglio vivamente a tutti, un’altra vita!!🥳","createTime":"2024-11-30T08:38:40.811203Z","updateTime":"2024-11-30T08:38:40.811203Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqmm7_5ZKLzHbNDchOWaY8EZq8F9_9Dvz-3pm-bqwFnKzTa-RZeTnK5X8TyLOnUI_x7Pc699Yg"},{"reviewId":"AbFvOqlZsteZ8phktM1VaCeQ2R4s8Ngqz59TF6AWRWeyXyqzky9SkFmB1GJThn3bvTpYO83MnJzvjQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW0x5_o7TGuVCrhKJqkV3aqTkEE4uROlqJzfvH7R9CI816-pRS0HA=s120-c-rp-mo-br100","displayName":"Stefan Steiger"},"starRating":"FIVE","comment":"(Translated by Google) My experience with Betterview Lugano was exceptional in every way. Each member of the team was incredibly professional and dedicated, always making me feel at ease and in excellent hands. My questions were answered clearly and in detail, and the process of femto LASIK was explained to me precisely.\n\nThe surgery, which I had at the end of August, was short and not at all painful, just a little annoying. After the operation, I spent a few hours in a dark room, with my eyes closed, to aid recovery. By the following morning I could see almost perfectly.\n\nFull recovery took me about two months, during which I noticed continued improvements in my vision. Despite this, from the first moment I was able to carry out all daily activities, including driving and working on the computer, without any problems.\n\nI am extremely satisfied with the decision to undergo the surgery and I would like to sincerely thank the entire staff of Betterview Lugano. I would make this choice again without hesitation and highly recommend Betterview to anyone considering a similar procedure.\n\n(Original)\nLa mia esperienza con Betterview Lugano è stata eccezionale sotto ogni aspetto. Ogni membro del team si è dimostrato incredibilmente professionale e dedicato, facendomi sentire sempre a mio agio e in ottime mani. Le mie domande hanno trovato risposte chiare e dettagliate, e il processo della femto LASIK mi è stato spiegato con precisione.\n\nL'intervento, che ho fatto a fine agosto, è stato breve e per nulla doloroso, solo un po' fastidioso. Dopo l'operazione, ho trascorso alcune ore in una stanza buia, a occhi chiusi, per favorire il recupero. Già la mattina seguente vedevo quasi perfettamente.\n\nIl recupero completo mi ha richiesto circa due mesi, durante i quali ho notato miglioramenti continui nella mia vista. Nonostante ciò, sin dal primo momento ho potuto svolgere tutte le attività quotidiane, compreso guidare e lavorare al computer, senza alcun problema.\n\nSono estremamente soddisfatto della decisione di sottopormi all'intervento e desidero ringraziare di cuore l'intero staff di Betterview Lugano. Rifarei questa scelta senza alcuna esitazione e consiglio vivamente Betterview a chiunque stia considerando un intervento simile.","createTime":"2024-11-24T06:59:30.875851Z","updateTime":"2024-11-24T06:59:30.875851Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqlZsteZ8phktM1VaCeQ2R4s8Ngqz59TF6AWRWeyXyqzky9SkFmB1GJThn3bvTpYO83MnJzvjQ"},{"reviewId":"AbFvOqkZFHy5067VECH364GgFT1v4o0Km3uOYEQX046wRFERyiiZxLAOqCO8G2QhwZduHFOuyQ9V","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUnM0znJrgNlQLZZKxb2DPd3QxMqa1xgrH6ZPLb5_CeVgUUjrE=s120-c-rp-mo-ba3-br100","displayName":"Elia Bazzi"},"starRating":"FIVE","comment":"(Translated by Google) Very kind staff, clear explanations and excellent organization for the intervention: you feel really safe! I recommend it to anyone, for those who wear glasses or contact lenses it is truly something that changes your life!\n\n(Original)\nPersonale gentilissimo, chiari nelle spiegazioni e ottima organizzazione per l'intervento: ci si sente proprio a sicuro! Consiglio a chiunque, per chi porta occhiali o lenti a contatto è proprio qualcosa che ti cambia la vita!","createTime":"2024-10-22T06:00:22.044100Z","updateTime":"2024-10-22T06:00:22.044100Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqkZFHy5067VECH364GgFT1v4o0Km3uOYEQX046wRFERyiiZxLAOqCO8G2QhwZduHFOuyQ9V"},{"reviewId":"AbFvOqk0OviJgCJMo8ulE8yYUKrvD3C233To9Km5vSgwl0sHceHoYi1ZFLaRbs6f_0_CH4C3hIRhaQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVQKA6PTQlfrR34uD-P79BTQiu6RyGEr1K4IX2KcpphY8peLq8_=s120-c-rp-mo-ba2-br100","displayName":"Tiziano Nava"},"starRating":"FIVE","comment":"(Translated by Google) The staff are extremely helpful and friendly. The professionalism of the team is undoubted. Recommended if you want to eliminate those annoying glasses :)\n\n(Original)\nIl personale è estremamente disponibile e cordiale. La professionalità del team è indubbia. Consigliato se volete eliminare quei fastidiosi occhiali :)","createTime":"2024-10-10T08:31:32.727931Z","updateTime":"2024-10-10T08:31:32.727931Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqk0OviJgCJMo8ulE8yYUKrvD3C233To9Km5vSgwl0sHceHoYi1ZFLaRbs6f_0_CH4C3hIRhaQ"},{"reviewId":"AbFvOqkD6AcS4tGyfvYHIpIF7Ppd4qmRBlXRmdKdfqRBtiGgrr2BIW9m4Jx76J7mqq0RutEhVm184A","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUDaRTCzVzcF0BQ-On2CSHpnr_vH8VJPPkdAe6R_NzwZmTLKYLJIQ=s120-c-rp-mo-ba2-br100","displayName":"Zui Xan"},"starRating":"FIVE","comment":"(Translated by Google) More than courteous staff, excellent visit\n\n(Original)\nPersonale più che cortese, ottima visita","createTime":"2024-10-09T13:15:20.565654Z","updateTime":"2024-10-09T13:15:20.565654Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqkD6AcS4tGyfvYHIpIF7Ppd4qmRBlXRmdKdfqRBtiGgrr2BIW9m4Jx76J7mqq0RutEhVm184A"},{"reviewId":"AbFvOqnZnUmL2lmmoWAvcciLKqzpTwZUr3-N1K5l4gRGBZz_nrERiY-1wFwLbd716axLiZ0oW2b6zQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKMmiaDEagNNBBQwSSz6xYC_WRjSOVqOlSmODgV7sKtKuD_uQ=s120-c-rp-mo-br100","displayName":"battereelevare soloperte"},"starRating":"FIVE","comment":"(Translated by Google) Super welcome felt accompanied and now I can see very well!\n\n(Original)\nSuper accoglienza sentita accompagnata e ora vedo benissimo !","createTime":"2024-10-02T09:37:50.319360Z","updateTime":"2024-10-02T09:37:50.319360Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqnZnUmL2lmmoWAvcciLKqzpTwZUr3-N1K5l4gRGBZz_nrERiY-1wFwLbd716axLiZ0oW2b6zQ"},{"reviewId":"AbFvOqm2nEZRd6wnd-uTkefoiy9i0ekfnY6XVUnb013mop-KP7X9VjddF4QoR1TVElid_mEzvpFF","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU3fj43c5GhdkkKRnWFmPM06qvBbUL_zd3W86e80eul5BfcPJbH=s120-c-rp-mo-br100","displayName":"Alessandro Usai"},"starRating":"FIVE","comment":"(Translated by Google) It's a real shame that the limit is 5 stars. Okay, we understand that the treatment is quick, painless and that as if by magic if you have never seen anything you get out of there and see perfectly. But I want to say a few words about the incredible staff; despite the exaggerated amount of work and a period full of treatments, everyone is treated with care and attention. It's not obvious and it's not at all easy to maintain a smile and friendliness when you work so much. Heartfelt thanks to Andrea, Stefano, Matteo, Tania, Martina, Carina and anyone I forgot to mention. You are the example to follow between commitment, dedication and friendliness.\n\n(Original)\nÈ un vero peccato che il limite sia 5 stelle. Va bene, abbiamo capito che il trattamento è rapido, indolore e che come per magia se non hai mai visto nulla esci da lì e vedi perfettamente. Ma voglio spendere due parole per il personale incredibile; malgrado la mole di lavoro esagerata e periodo stracolmo di trattamenti, chiunque viene trattato con cura e attenzioni. Non è evidente e non è per nulla facile mantenere il sorriso e la cordialità quando si lavora così tanto. Grazie di cuore ad Andrea, Stefano, Matteo, Tania, Martina, Carina e chiunque abbia dimenticato di citare. Siete l'esempio da seguire tra impego, dedizione e cordialità.","createTime":"2024-09-29T09:51:08.238142Z","updateTime":"2024-09-29T09:51:08.238142Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqm2nEZRd6wnd-uTkefoiy9i0ekfnY6XVUnb013mop-KP7X9VjddF4QoR1TVElid_mEzvpFF"},{"reviewId":"AbFvOqkCSDPhH56KJCZ4DQ8JUTUxNS_eUTlHCZFX4zc6IWRUOU12OPvCWykCmW6yMWM8nvZ0I5Cf7w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUSnavyKB4DTlNWR4yqoIeXs1RmUU3hsYXadE8OvSA_sDRWD4Ro=s120-c-rp-mo-br100","displayName":"Andrea Branca"},"starRating":"FIVE","comment":"(Translated by Google) I had a great time. Really friendly and helpful staff, both during the tests and visits, and then during the operation and the subsequent phases.\n\nEverything went as described, without complications and from the next day my vision had really improved a lot. After more than two months I am very satisfied, I definitely recommend it to everyone who is thinking about it.\n\n(Original)\nMi sono trovato benissimo. Personale davvero gentile e disponibile, sia durante i test e le visite, che poi durante l'intervento e le fasi successive.\n\nTutto si è svolto come descritto, senza complicazioni e già dal giorno dopo la mia vista era davvero migliorata tantissimo. A distanza di oltre due mesi sono molto soddisfatto, consiglio sicuramente e a tutti coloro che ci stanno pensando.","createTime":"2024-09-25T07:01:03.465182Z","updateTime":"2024-09-25T07:01:03.465182Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqkCSDPhH56KJCZ4DQ8JUTUxNS_eUTlHCZFX4zc6IWRUOU12OPvCWykCmW6yMWM8nvZ0I5Cf7w"},{"reviewId":"AbFvOqlPxkHeZ3vGp39SZuWf2lxy011O_LqKB_ma59lf3NbohLcVCTDkP7Y4YK6j_6JcFYj440kL","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIme9Qu47oU9NRFkxAjwRsdZ86lQERnckjaoRri_AyUjW-r9g=s120-c-rp-mo-br100","displayName":"Juan Camilo Valencia Zuleta"},"starRating":"FIVE","comment":"(Translated by Google) It was a wonderful experience... after 31 years no more glasses and I see much better than with the same ones.\nVery professional staff, very kind and always available for any doubts.\nHi Betterview and thanks again!\n\n(Original)\nÈ stata una esperienza bellissima.. dopo 31 anni niente più occhiali e vedo molto meglio che con gli stessi.\nPersonale molto professsionale, gentilissimo e sempre disponibili per qualsiasi dubbio.\nCiao Betterview e grazie ancora!","createTime":"2024-09-24T08:24:23.197074Z","updateTime":"2024-09-24T08:24:23.197074Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqlPxkHeZ3vGp39SZuWf2lxy011O_LqKB_ma59lf3NbohLcVCTDkP7Y4YK6j_6JcFYj440kL"},{"reviewId":"AbFvOqmYgenN4UPDsl3hsrewV6KXS8MJmdn4zjQ3f0v4v0NuhRJIdHCexfrc96t0SbAyjjXDpS_KbQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVQ-moLX0-szsWAN5CcE5sDomP4PRy4BdJ4uUNbOviZ_6STI6vycw=s120-c-rp-mo-br100","displayName":"Giovanna Santaniello"},"starRating":"FIVE","comment":"(Translated by Google) I had the treatment two days ago, I must tell the truth they exceeded expectations. They explained everything to me in detail and that was it. The staff was really kind and helpful. Thanks especially to Martina and Tania regarding the treatment (femto-lasik) I felt pain and burning for only two hours. After that, it's all uphill!! and I can already see very well. After 29 years I took off my glasses!! Thanks betterview!\n\n(Original)\nHo fatto il trattamento il due giorni fa, devo dire la verità hanno superato le aspettative. Mi hanno spiegato tutto nel dettaglio e così è stato. Lo staff è stato davvero gentile e disponibile. Grazie soprattutto a Martina e Tania per quanto riguarda il trattamento (femto-lasik) ho sentito dolore e bruciore per solo due ore. Dopodiché, tutto in salita!! e già ci vedo molto bene. Dopo 29 anni ho tolto gli occhiali!! Grazie betterview!","createTime":"2024-09-23T19:44:31.920922Z","updateTime":"2024-09-23T19:45:59.472868Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqmYgenN4UPDsl3hsrewV6KXS8MJmdn4zjQ3f0v4v0NuhRJIdHCexfrc96t0SbAyjjXDpS_KbQ"},{"reviewId":"AbFvOqk_fL5g4d1nu0TJlnNxkmUF1oZCW6dWkCCNa-P0QD305QaaKmwCko5l00WuHuIygCzqYn1NYA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWs-cksWoI1pgEyORIdQdedTPHG-_42EY73ds5DwsdjoFNg0WA=s120-c-rp-mo-ba3-br100","displayName":"chiara schiavone"},"starRating":"FIVE","comment":"I have done femtolasik on Saturday morning on Saturday evening I was able to see well. The surgery is not painful but the after surgery is painful for 3ish hours ( is impossible to open the eyes and they are very painful and tearing ). I recommend it","createTime":"2024-09-23T15:09:21.915152Z","updateTime":"2024-09-23T15:09:21.915152Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqk_fL5g4d1nu0TJlnNxkmUF1oZCW6dWkCCNa-P0QD305QaaKmwCko5l00WuHuIygCzqYn1NYA"},{"reviewId":"AbFvOqn3cM6UmQ8RvQ0jOXnTiyetGegCd8_tw9o7dtjFufrUOhEJLxZyA8bnTUWHjU7ej0TNWeM63A","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWpKrdcD8-SRMsoJVlfsHZOdAPyChEJytJmLjLCHgPSMAl6N6Db=s120-c-rp-mo-br100","displayName":"Dayana Cagnazzo"},"starRating":"FIVE","comment":"(Translated by Google) Very friendly staff! They put me at ease straight away and the preliminary visit was also very thorough. Absolutely recommended. The best money spent of my life👍🏼\n\n(Original)\nPersonale molto cordiale! Mi hanno messa a mio agio da subito e anche la visita preliminare è stata molto approfondita. Assolutamente consigliato. I soldi meglio spesi della mia vita👍🏼","createTime":"2024-09-21T13:03:10.879668Z","updateTime":"2024-09-21T13:03:10.879668Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqn3cM6UmQ8RvQ0jOXnTiyetGegCd8_tw9o7dtjFufrUOhEJLxZyA8bnTUWHjU7ej0TNWeM63A"},{"reviewId":"AbFvOqlU0dBK3OSwpmATktIOPfffen7CgCN6fr_NBVj-mYJb_F3DfqJKtL1BEjBDATFTFVnaFVq0hQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKPuQGwUCYxdqoLg4lFy9C8FaPry2cPrtZuPRnruDhCGXHT5g=s120-c-rp-mo-br100","displayName":"Carmine Arcuri"},"starRating":"FIVE","comment":"(Translated by Google) I solved the visual problem in 1 day almost like magic 👏👏.\nThen I found a super kind and prepared team, especially Andrea and Sara, always available for any clarifications.\nThank you all really top ❤️\n\n(Original)\nHo risolto il problema visivo in 1 giorno quasi come una magia 👏👏.\nPoi ho trovato un team super gentili e preparati soprattutto Andrea e Sara sempre disponibili ad eventuli chiarimenti.\nGrazie a tutti davvero top ❤️","createTime":"2024-09-21T06:48:44.741653Z","updateTime":"2024-09-21T07:14:20.771696Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqlU0dBK3OSwpmATktIOPfffen7CgCN6fr_NBVj-mYJb_F3DfqJKtL1BEjBDATFTFVnaFVq0hQ"},{"reviewId":"AbFvOqn5jbIJuB08w7HVcD38cbN3Z5m-84Ewx5OoPMp5EMKQk-b9GW7xxSIu0_doW4qcEqY4vEaYfw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWeqMFN8mQiNL6k-lHUiyt_QCXdPLlh070fwDQ8jPFABNLWpcs=s120-c-rp-mo-br100","displayName":"Gerardo Procopio"},"starRating":"FIVE","comment":"(Translated by Google) Fantastic experience, a bit of anxiety at the beginning. After the operation, no more glasses that I had worn all my life. Super professional staff, I highly recommend\n\n(Original)\nEsperienza fantastica,un po’ di ansia all’inizio.Dopo l’intervento niente più occhiali che portavo da una vita.Personale super professionale straconsiglio","createTime":"2024-09-17T14:35:44.345744Z","updateTime":"2024-09-17T14:41:47.912125Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqn5jbIJuB08w7HVcD38cbN3Z5m-84Ewx5OoPMp5EMKQk-b9GW7xxSIu0_doW4qcEqY4vEaYfw"},{"reviewId":"AbFvOqm_x2Zwe9Yh015BqbY23n_FZ_qJUuZKBek9ASqsxAyk59wYn_AX1hZrB8kdaTWSYetYdvLW","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLuJce4LvvXYpxrES0XdJN8LCeaTuirtUkiIM5rPFmywhPYGA=s120-c-rp-mo-br100","displayName":"chanty perrone"},"starRating":"FIVE","comment":"(Translated by Google) Breathtaking experience, you have turned my life upside down, no more glasses and contact lenses\nHow wonderful. Very kind and friendly staff, they managed to calm the anxiety I had about having the treatment, in fact it went great,\nI am very happy and satisfied.\n\n(Original)\nEsperienza mozza fiato,mi avete stravolto la vita, niente più occhiali e lenti a contatto\nche bello. Personale gentilissimo e simpaticissimo, sono riusciti a calmare l’ansia che avevo nel fare il trattamento infatti è andato da dio,\nsono contentissima e soddisfatta.","createTime":"2024-09-16T12:10:09.153101Z","updateTime":"2024-09-16T12:15:19.393596Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqm_x2Zwe9Yh015BqbY23n_FZ_qJUuZKBek9ASqsxAyk59wYn_AX1hZrB8kdaTWSYetYdvLW"},{"reviewId":"AbFvOqmQ6S8LSqBB2r5FysTa4jD5Vz506-Jr-qN8O4bvQ6fHpV_p6h9Mi0VwuvD6TXiax1W_OTEK","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUHnRgsUfLSzQWECP6_j4O5D_R3N2WwuczwTvVhvhPMKxtcYN2B=s120-c-rp-mo-ba3-br100","displayName":"Federica Madaschi"},"starRating":"FIVE","comment":"(Translated by Google) Fantastic staff. Professional, friendly and make you feel at ease with both pre-treatment and post-treatment visits (Femto lasik). Super recommended! After 25 years I finally managed to remove my glasses. Thanks so much for everything =)\n\n(Original)\nPersonale fantastico. Professionali, cordiali e ti mettono a tuo agio sia con le visite pre trattamento che dopo (Femto lasik). Super consigliato! Dopo 25 anni sono finalmente riuscita a togliere gli occhiali. Grazie mille di tutto =)","createTime":"2024-09-14T21:33:43.096880Z","updateTime":"2024-09-14T21:36:27.578595Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqmQ6S8LSqBB2r5FysTa4jD5Vz506-Jr-qN8O4bvQ6fHpV_p6h9Mi0VwuvD6TXiax1W_OTEK"},{"reviewId":"AbFvOqnfqxQLER9wdI3Yet3t4joevPDrYfngw179mlt-Lh0a2BJPzRUVh62QMa4ItNMwlqCDyf3K","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocK8cCh0TQyMCySDBftJKr8qVhtdBNJmBoYeQCe8Zg-uciQmCg=s120-c-rp-mo-br100","displayName":"Sharon Donbosco"},"starRating":"FIVE","comment":"(Translated by Google) Betterview Lugano\n\nVery kind staff especially Martina who was able to calm my anxiety before and during the operation.\nI am very happy and satisfied with what has been done. In fact, the last visit I made I reached 15/10.\n\nVery satisfied and I highly recommend this clinic, very empathetic\n\n(Original)\nBetterview Lugano\n\nPersonale gentilissimo sopratutto Martina che ha saputo placare la mia ansia prima dell'intervento e durante.\nSono felicissima e soddisfatta di quanto è stato fatto. Difatti l'ultima visita fatta ho raggiunto i 15/10.\n\nSoddisfatissima e consiglio moltissimo questa clinica, molto empatici","createTime":"2024-09-14T13:23:30.076365Z","updateTime":"2024-09-14T13:23:30.076365Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqnfqxQLER9wdI3Yet3t4joevPDrYfngw179mlt-Lh0a2BJPzRUVh62QMa4ItNMwlqCDyf3K"},{"reviewId":"AbFvOqnAB4OrvI7fJghnzHD7kOlqBbRSEH5EBRqeyBbE1S8bBlvuDIUk9pX_MCZtYCWq-YIuykmxtg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJb6GJeVGm8FUyg1exaCYDJHA20F3G7g_CGruOmZruZOmdv=s120-c-rp-mo-br100","displayName":"Mirjam Magini"},"starRating":"FIVE","comment":"(Translated by Google) I underwent Trans PRK on 8/30/24 after receiving exhaustive responses from the entire Betterview team in Lugano. After a couple of days without pain but with sensitivity to light, I was informed anyway, I started to see the first positive results and immediately took off the glasses. Followed professionally in the following steps, I highly recommend laser treatment to those who wish to see clearly. Thanks to the whole Lugano team\n\n(Original)\nMi sono sottoposta alla Trans PRK il 30.8.24 dopo aver ricevuto risposte esaustive da tutto il team Betterview di Lugano. Dopo un paio di giorni indolori ma con sensibilità alla luce, mi era comunque stato comunicato, ho iniziato a vedere i primi risultati positivi e tolto da subito gli occhiali. Seguita con professionalità nei passi successivi, consiglio vivamente il trattamento laser a coloro che desiderano vedere con chiarezza. Grazie a tutto il team Lugano","createTime":"2024-09-11T17:16:58.746097Z","updateTime":"2024-09-11T17:16:58.746097Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqnAB4OrvI7fJghnzHD7kOlqBbRSEH5EBRqeyBbE1S8bBlvuDIUk9pX_MCZtYCWq-YIuykmxtg"},{"reviewId":"AbFvOqksPrxbxNWXxZM5DxCAApUacf1y26ikdzuMxUN1VFep9JDnL897_ME6IXtj4xCV6X-Qbu2R","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocI6gIeIUw1s8Ku1hLAs4Hw2aK_Y3GmVHYNlpIfUyB_dLmLYGQ=s120-c-rp-mo-br100","displayName":"Florend Jetaj"},"starRating":"FIVE","comment":"(Translated by Google) Very positive\n\n(Original)\nMolto positiva","createTime":"2024-09-06T15:33:26.135988Z","updateTime":"2024-09-06T15:33:45.985166Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqksPrxbxNWXxZM5DxCAApUacf1y26ikdzuMxUN1VFep9JDnL897_ME6IXtj4xCV6X-Qbu2R"},{"reviewId":"AbFvOqmn5GjVK3zcJa5QBGEh_XoinE4rpJ0O1l5sw90YYe1TYd0INAO7VX8QJnJi_TWiXJoZe5Z4Rg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLkd15iQ_cSHtCY5BH8kILqnboERPpdG42LaFJLhct5H-Zo9A=s120-c-rp-mo-br100","displayName":"Helder Marques"},"starRating":"FIVE","comment":"(Translated by Google) Empathy and professionalism at customer service! The entire Lugano team (but absolutely everyone!) was very good, from the preliminary visit to the post-intervention check-up. Everything went as expected and in my case I had no complications or unexpected events, already that evening I could see well, how COOL!!!... I had Femto Lasik done, I'm just wondering why I didn't have it done before. THANK YOU\n\n(Original)\nEmpatia e professionalità al servizio del cliente! Bravissimo tutto il team di Lugano (ma proprio tutti!!), dalla visita preliminare fino al controllo post-intervento. Tutto è andato secondo le previsioni e nel mio caso non ho avuto complicazioni o imprevisti, già la sera stessa vedevo bene, che FIGATA!!!... ho fatto Femto Lasik, mi chiedo solo perchè non l'ho fatta prima. GRAZIE","createTime":"2024-09-05T09:16:53.278156Z","updateTime":"2024-09-05T09:16:53.278156Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqmn5GjVK3zcJa5QBGEh_XoinE4rpJ0O1l5sw90YYe1TYd0INAO7VX8QJnJi_TWiXJoZe5Z4Rg"},{"reviewId":"AbFvOqkXlH4XUjQG0cZx-smteMPw6RwfOiFGwDYqMy2z12vEq-tU1YcDq1fNxc7K4b5UKn-pe9ZA","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocIQuPYp4pFEo82_ae82vGvrJBPgvFNiC67a_jiWmFfSyEW_Qg=s120-c-rp-mo-br100","displayName":"Zemo Te Jebo"},"starRating":"FIVE","createTime":"2024-08-27T08:03:38.205924Z","updateTime":"2024-08-27T08:03:38.205924Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqkXlH4XUjQG0cZx-smteMPw6RwfOiFGwDYqMy2z12vEq-tU1YcDq1fNxc7K4b5UKn-pe9ZA"},{"reviewId":"AbFvOqk3zwZMFQZ4jsMzXSODBvRWeYIuhPXG3UK-FcFF3vcnL7l1m16-LiiVBj9qwOUNgbh6KJITgQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXnd2mPBvj2gSlTEJEMhPNqzEUtgHEaXMmFLmUjDa46M_l0wCI=s120-c-rp-mo-ba5-br100","displayName":"Alessia “Ristorantiticino” P."},"starRating":"FIVE","comment":"(Translated by Google) On the advice of a friend who had just had surgery, I went on the first appointment and immediately decided that I would have this operation. A month and a half later I had surgery. Painless operation, post operation painful for a few hours and then everything downhill from there. Today I see very well and I am happy that I no longer have to use lenses and glasses after 20 years. Friendly and competent staff, excellent organization, I recommend it to everyone.\n\n(Original)\nSotto consiglio di un amico che si era appena operato sono andata al primo appuntamento e ho immediatamente deciso che avrei fatto questa operazione. Un mese e mezzo dopo mi sono operata. Operazione indolore, post operazione doloroso per qualche ora e poi da lì tutto in discesa. Oggi vedo benissimo e sono contenta di non dover più utilizzare lenti e occhiali dopo 20 anni. Personale cordiale e competente, ottima organizzazione lo consiglio a tutti.","createTime":"2024-08-12T06:41:12.662862Z","updateTime":"2024-08-23T13:38:30.002355Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqk3zwZMFQZ4jsMzXSODBvRWeYIuhPXG3UK-FcFF3vcnL7l1m16-LiiVBj9qwOUNgbh6KJITgQ"},{"reviewId":"AbFvOqktBseMpQh2WjQn0yc8SR-HdcaYG7vBaQyRRMW_K9RSYqicC9PQv2FP063zf06z_veIQs4MZw","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocKQjgycOAk89TEqGimOvIL3_wS21r3bLUKAI2g7r9G6DhBszw=s120-c-rp-mo-br100","displayName":"Riccardo Sorrentino"},"starRating":"FIVE","createTime":"2024-08-12T14:56:58.308718Z","updateTime":"2024-08-12T14:56:58.308718Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqktBseMpQh2WjQn0yc8SR-HdcaYG7vBaQyRRMW_K9RSYqicC9PQv2FP063zf06z_veIQs4MZw"},{"reviewId":"AbFvOqlVz-pKc0A3trhvN0g65H-Ic4yZ1d_3X0631Nrsua7lZodpZO5ug5GIh7AL2aTVwheeUrvDRQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJnSB825eDhlVMOv08NnUMyUDyDJVaaUmAlN6gGE1NTl-5TqA=s120-c-rp-mo-br100","displayName":"Mao B."},"starRating":"FIVE","createTime":"2024-06-17T07:40:22.374263Z","updateTime":"2024-08-08T11:25:37.913430Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqlVz-pKc0A3trhvN0g65H-Ic4yZ1d_3X0631Nrsua7lZodpZO5ug5GIh7AL2aTVwheeUrvDRQ"},{"reviewId":"AbFvOqlG0hqEL2q8G4al-JCJWCVK50Yh_aHsdSKopMguOqgYDcGtIfQiZaE8pEhhTLj3X4v75XwV","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX1TH2IAaxgkjkQMskHY3sCChCSZQx80n6J6ySAgXjUkjWfYDM=s120-c-rp-mo-br100","displayName":"Lorenza Galli"},"starRating":"FIVE","comment":"(Translated by Google) I had the visit in the center of Lugano and had the laser surgery, the next day I had good vision, I had femto lasic, I highly recommend it to everyone.\n\n(Original)\nHo fatto la visita nel centro di Lugano e ho fatto l'intervento laser, già dal giorno dopo avevo una buona visione, ho fatto femto lasic, lo consiglio vivamente a tutti.","createTime":"2024-07-31T13:06:00.146664Z","updateTime":"2024-07-31T13:06:00.146664Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqlG0hqEL2q8G4al-JCJWCVK50Yh_aHsdSKopMguOqgYDcGtIfQiZaE8pEhhTLj3X4v75XwV"},{"reviewId":"AbFvOqlCiaK-YR2tKPaifNiQZxzYkA860P7oWabS4nzzmq8SsU1k5wVcx8WCCYo3eySSDjt6QCzvWg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXXxMzSFkLa0Ro3-b_Uk14o18Xu1B966lk920K9V-6qjAp3xO-m=s120-c-rp-mo-br100","displayName":"Kaizen W"},"starRating":"FIVE","comment":"(Translated by Google) Good service!!\n\n(Original)\nBuon servizio!!","createTime":"2024-07-31T13:03:06.662923Z","updateTime":"2024-07-31T13:03:06.662923Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqlCiaK-YR2tKPaifNiQZxzYkA860P7oWabS4nzzmq8SsU1k5wVcx8WCCYo3eySSDjt6QCzvWg"},{"reviewId":"AbFvOql2nigKcXvYzTFyt16loTcbv9LCD5YReDA8AKyQX_WdBVdn-xQ5rlVo_ScSo-qxLeDB5OqKoQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLfMcyArq3GyyYdku8chi2SkYGEWPdCTBfsTbga_g4ShftKEQ=s120-c-rp-mo-br100","displayName":"Ramona Stoppa"},"starRating":"FIVE","comment":"(Translated by Google) What can I say, the best experience of my life, after 25 years of wearing glasses I can now say I can really see! All crowned by a friendly, competent and cutting-edge team. I recommend it to anyone!\nBetterview changed my life! Thank you again from the bottom of my heart\n\n(Original)\nChe dire, l’esperienza migliore della mia vita, dopo 25 anni che porto gli occhiali ora posso dire di vederci davvero! Il tutto coronato da una equipe simpatica, competente e all’avanguardia. Lo consiglio a chiunque!\nBetterview mi ha cambiato la vita! Grazie ancora di vero cuore","createTime":"2024-07-29T16:26:55.500148Z","updateTime":"2024-07-29T16:26:55.500148Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOql2nigKcXvYzTFyt16loTcbv9LCD5YReDA8AKyQX_WdBVdn-xQ5rlVo_ScSo-qxLeDB5OqKoQ"},{"reviewId":"AbFvOqnkmdwNjY5UcZFb3v1GpkdQrH0qBD9u4uPQQe7atHSTEvNKzoLVgXKIkH9YuQcDw2d3p-t4-A","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocL20ra4Df1KtoVLkoTGwBbhO8TCQn46xtIDtTal-eShsKq6vw=s120-c-rp-mo-br100","displayName":"Daniela Fauth"},"starRating":"FIVE","comment":"(Translated by Google) In January I saw the Betterview advertisement and made an appointment for the first visit, I found the staff extremely kind and competent, it didn't take long for them to decide and on April 12th I had the operation, 3 months later, after a bit of difficulty in the first few weeks, there's no denying it, I'm very happy, at the seaside without glasses or contact lenses, fantastic experience🎉!\nIn short, in all respects Betterview is highly recommended by me!\nThanks guys!\n\n(Original)\nA gennaio ho visto la pubblicitá di Betterview e ho preso appuntamento per la prima visita, ho trovato del personale estremamente gentile e competente, non c’è voluto molto per decirdemi e il 12 aprile ho fatto l’operazione, a distanza di 3 mesi, dopo un po’ di difficoltá nelle prime settimane, non bisogna negarlo, sono felicissima, al mare senza occhiali o lenti a contatto, esperienza fantastica🎉!\nInsomma in tutto e per tutto Betterview è stra consigliatissimo da parte mia!\nGrazie ragazzi!","createTime":"2024-07-27T10:58:43.906251Z","updateTime":"2024-07-27T10:58:43.906251Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqnkmdwNjY5UcZFb3v1GpkdQrH0qBD9u4uPQQe7atHSTEvNKzoLVgXKIkH9YuQcDw2d3p-t4-A"},{"reviewId":"AbFvOqnosH9ftwHEK1RFrUWdHLzTI27F0E2st8CECo87Lp5uc1LEaCgwN2UGGT3zMP8n3DgMpus","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWIfZ1Z5DZBw4ahhNdshX8J1lyDNBL7nnnA5EYQOJElKu3JxkZl=s120-c-rp-mo-ba4-br100","displayName":"Roberta Bionda"},"starRating":"FIVE","comment":"(Translated by Google) We heard from a friend about the possibility of doing this operation and immediately went for the first free visit. Very friendly, competent and professional staff. Both during the preliminary visits and during the operation you are treated with kid gloves and I am able to put you perfectly at ease. The operation itself does not last long and everything went very well. From the following day you can see without obviously using glasses. The best gift we gave ourselves in 2024! Very satisfied. We did Femto lasik.\n\n(Original)\nAbbiamo sentito da un amico della possibilità di fare questa operazione e subito ci siamo recati alla prima visita gratuita. Personale molto gentile, competente e professionale. Sia durante le visite preliminari che durante l’operazione vieni trattato con i guanti e sono in grado di metterti perfettamente a tuo agio. L’operazione dura poco in sé e tutto è andato molto bene. Già dal giorno seguente si riesce a vedere senza ovviamente l’uso degli occhiali. Il miglior regalo che ci siamo fatti nel 2024! Molto soddisfatti. Abbiamo fatto la Femto lasik.","createTime":"2024-07-20T06:38:12.001704Z","updateTime":"2024-07-20T06:38:50.828636Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqnosH9ftwHEK1RFrUWdHLzTI27F0E2st8CECo87Lp5uc1LEaCgwN2UGGT3zMP8n3DgMpus"},{"reviewId":"AbFvOqlP2xKbf039IoHvmTh-OtXlGZcpKpNjo93lI7Yrl0UwPDiY2Peg-b4MSvP_yqwBHQtOG0LJ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU3cUc2NXtx12crqk2KuAfZ08q7n7rtIzZoSZAyNsg1kupsx5c=s120-c-rp-mo-br100","displayName":"BlumenWall"},"starRating":"FIVE","comment":"(Translated by Google) Great experience, excellent service. Excellent customer service and super professional people.\nAdvised\n\n(Original)\nOttima esperienza, servizio eccellente. Servizio alla clientela molto curato e persone super professionali.\nConsigliato","createTime":"2024-07-11T13:06:02.164526Z","updateTime":"2024-07-11T13:52:16.328503Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqlP2xKbf039IoHvmTh-OtXlGZcpKpNjo93lI7Yrl0UwPDiY2Peg-b4MSvP_yqwBHQtOG0LJ"},{"reviewId":"AbFvOqkVmLumrGSBHEoWJK9pi1IPQXNq2DS6aRpIZGcE5fQ3z6CMUsJBb_FRJT2a1IXu4O0o9Udu_w","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWKjKCRhPNcmPGjYScn2_EGwQbf1W0u02KQoR4p02gwV6SQSkM=s120-c-rp-mo-br100","displayName":"Simone Traversari"},"starRating":"FIVE","comment":"(Translated by Google) I recently had the pleasure of undergoing laser eye surgery at BetterView Lugano, and I am extremely satisfied with the result. From the first moment, the staff was very professional and helpful, explaining every step of the process with great clarity.\n\nThe surgery was quick and painless, and the attention to detail shown by the medical team was truly impressive. After the operation, the recovery period was minimal and the improvement in my vision was immediate and dramatic.\n\nI highly recommend BetterView Lugano to anyone considering laser eye surgery. Their expertise and care for the patient make this clinic an excellence in the sector. Thanks to BetterView Lugano, I can now see the world with a clarity I have never experienced before!\n\n(Original)\nHo recentemente avuto il piacere di sottopormi a un'operazione laser agli occhi presso BetterView Lugano, e sono estremamente soddisfatto del risultato. Sin dal primo momento, il personale è stato molto professionale e disponibile, spiegandomi ogni fase del processo con grande chiarezza.\n\nL'intervento è stato rapido e indolore, e l'attenzione ai dettagli dimostrata dal team medico è stata davvero impressionante. Dopo l'operazione, il periodo di recupero è stato minimo e il miglioramento della mia vista è stato immediato e straordinario.\n\nConsiglio vivamente BetterView Lugano a chiunque stia considerando un'operazione laser agli occhi. La loro competenza e cura per il paziente rendono questa clinica un'eccellenza nel settore. Grazie a BetterView Lugano, ora posso vedere il mondo con una chiarezza che non avevo mai sperimentato prima!","createTime":"2024-06-24T15:01:05.472196Z","updateTime":"2024-06-24T15:01:05.472196Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqkVmLumrGSBHEoWJK9pi1IPQXNq2DS6aRpIZGcE5fQ3z6CMUsJBb_FRJT2a1IXu4O0o9Udu_w"},{"reviewId":"AbFvOqmHIsaLZqGsYv5Kk6SSHXG_N_7HVejQNslzMV2syAh8S6u95iAj8p-GVgMD4bF9RnAS1Ud2zg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX2a0tdANJAjhZTqfGQzCUQ80WmcDv0h-mRK-6W9xnY1EwXhstw=s120-c-rp-mo-br100","displayName":"Robin Bressani"},"starRating":"FIVE","comment":"(Translated by Google) More than positive experience! Professional and polite staff answered all my questions clearly. The PRK operation exceeded my expectations, recovering my vision (-2.5) in one week after surgery! (obviously each case is different) Fully satisfied with the choice made.\n\n(Original)\nEsperienza più che positiva! Personale professionale e educato hanno risposto in maniera chiara a tutte le mie domande. L'operazione PRK ha superato le mie aspettative recuperando la vista (-2.5) in una settimana post intervento!(ovviamente ogni caso è diverso) Pienamente soddisfatto della scelta presa.","createTime":"2024-06-22T10:23:57.467235Z","updateTime":"2024-06-22T10:23:57.467235Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqmHIsaLZqGsYv5Kk6SSHXG_N_7HVejQNslzMV2syAh8S6u95iAj8p-GVgMD4bF9RnAS1Ud2zg"},{"reviewId":"AbFvOqmKrnzLh21kpTBm_IK0vbzXv2w62tVpkWWfIjHvybofN4u1viFp8mv3acpPEpjRnPsN3CCg1Q","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocJmFlRU6qCVo3CXLeIKvEHawYP38yg8gi9vCZlOnw4VnTTP7A=s120-c-rp-mo-br100","displayName":"Marina Tufano"},"starRating":"FIVE","comment":"(Translated by Google) Everyone is very kind, helpful and nice\n\n(Original)\nTutti molto gentili, disponibili e simpatici","createTime":"2024-06-12T10:11:03.426172Z","updateTime":"2024-06-12T10:11:03.426172Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqmKrnzLh21kpTBm_IK0vbzXv2w62tVpkWWfIjHvybofN4u1viFp8mv3acpPEpjRnPsN3CCg1Q"},{"reviewId":"AbFvOqkrsupUutBZybTOmbTt2wxkcFTKkBBUbZxg7QscbE9Ek-KqnbmkQZDPV_LBmlfYSV4rKxuiGg","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWrhCoP6MusUC5HPaPLiCu6UVlMwUAuUUwj31w-sJR0oqzhoqiL=s120-c-rp-mo-ba3-br100","displayName":"Sandro Lipari"},"starRating":"FIVE","comment":"(Translated by Google) One of the best decisions of my life!\nI have found my eyesight as excellent as when I was a boy!\nI absolutely recommend it to everyone.\nYou are all very professional and helpful as well as nice..\n\n(Original)\nUna delle decisioni migliori della mia vita!\nHo ritrovato la vista eccellente come quando ero ragazzo!\nAssolutamente lo consiglio a tutti.\nSiete tutti molto professionali e disponibili oltre che simpatici..","createTime":"2024-06-07T15:23:18.380990Z","updateTime":"2024-06-07T15:23:18.380990Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqkrsupUutBZybTOmbTt2wxkcFTKkBBUbZxg7QscbE9Ek-KqnbmkQZDPV_LBmlfYSV4rKxuiGg"},{"reviewId":"AbFvOqlTpx1dQl1FD4mLHmwda6QWeszRjxPu_YbrP42Uj6QsFbuLFVoXkUikkwtuiWGhIpimp0hcCQ","reviewer":{"profilePhotoUrl":"https://lh3.googleusercontent.com/a/ACg8ocLMJkt5NoKyAcFsV6IOozkImh_nYxF8tAZooUrL58BDRMvQ=s120-c-rp-mo-ba5-br100","displayName":"Mike Maggio"},"starRating":"FIVE","comment":"(Translated by Google) Truly a miracle of technology and science.. trained and kind staff.. the operation lasts a few minutes and after an hour we can already see each other well.. a few hours of burning in the eyes and then the next day I was already better...\nI'm very happy to have chosen Better view.. highly recommended\n\n(Original)\nVeramente un miracolo della tecnologia e della scienza.. personale preparato e gentile.. l'intervento dura pochi minuti e dopo un oretta ci vediamo già bene.. qualche ora di bruciore agli occhi e poi dal giorno dopo stavo già meglio...\nSono contentissimo di aver scelto Better view.. consigliatissimo","createTime":"2024-06-04T07:13:48.938486Z","updateTime":"2024-06-04T07:13:48.938486Z","name":"accounts/111940189149971562530/locations/3481802659316891781/reviews/AbFvOqlTpx1dQl1FD4mLHmwda6QWeszRjxPu_YbrP42Uj6QsFbuLFVoXkUikkwtuiWGhIpimp0hcCQ"}]}