Customer Advisor (m/f/d)

Do you have the desire to work in a young, thriving company and become part of our success story? If you enjoy sales, are communicative, and excel at creating a pleasant "Welcome" atmosphere, then you are in the right place with us.

We are currently looking for a Customer Advisor (m/f/d) for our shop in London.

Our mission is to make the market for ophthalmology accessible to everyone in the United Kingdom. We achieve this by building a renowned brand that adopts a fully digitized approach and covers the entire value chain in-house. In the coming years, we aspire to attain undisputed market leadership in the field of laser eye treatment. For this reason, we plan to open stationary shops nationwide in the next few months, offering our customers an entirely new experience.

• At our company, you'll take on responsibility from day one, and in our dynamic environment, you'll have the opportunity to unfold your potential in no time
• Your success and development matter to us, which is why we also support external training opportunities. We financially support your personal and professional development or provide you with the time you need to participate in training and further education
• Additionally, you can expect a modern, well-equipped workspace with cutting-edge technology
• Your working hours are fixed and do not include night shifts
• As an employee, you'll receive an attractive discount on your laser eye treatment and benefit from other exclusive offers from our partner companies
• Our teamwork is the key to success. We foster cohesion and team building through regular team brunches and monthly team events

You matter to us: The heart of our company is our employees. That's why it's very important to us that we always treat each other respectfully and straightforwardly. Moreover, we ensure that you have the freedom you need to personally unfold in your work environment.

• You are responsible for consulting and selling our products
• You are accountable for achieving sales targets
• You warmly welcome our customers on-site, understand their concerns and issues, and always find a suitable solution for them
• After the training period, you advise our customers on our treatment offerings and conduct initial technical measurements
• You handle administrative tasks and manage the electronic schedule
• You coordinate medical matters with our doctors

• You have completed vocational training
• You already have experience in sales and customer service, in addition, prior experience in the optical field would be advantageous
• You place a high value on accuracy and precision
• You are empathetic, open, and communicative
• You enjoy interacting with people and present yourself in a well-groomed manner
• Your proficiency in the English language is excellent